pharmaceutical companies put forth great effort when identifying their customer needs and wants they...
TRANSCRIPT
Communication strategy
Communication strategyPharmaceutical companies put forth great effort when identifying their customer needs and wantsThey then invest in R & D hoping to discover and launch innovative products.
Before a new pharmaceutical product wins its first prescriber or patient, the prescribing or buying customer must be aware of the characteristics and benefits in order for the product to capture their attention and interest. A successful communication effort from the seller to the consumer ===========> significant market penetration
Is the same communication techniques and tools with those of consumer goods that pharmaceutical product marketers use in their markets?They can be similar in their approaches, however the pharmaceutical industry is heavily regulated.
The process of communication
The prescribing decisionIn the pharmaceutical industry, the primary audiences are:Prescribers Patients
How can a physicians prescribing process or a patients purchacing process can be influenced by industry communication?
The pyramid of influenceThe prescribing decision is strongly influenced by the pyramid of influence
Communication strategy
Promotional MixThe main activities of pharmaceutical marketing communication :AdvertisingPersonal sellingPublic relationsSales promotionWeb communications
Collectively called the promotional mixthe promotional mix triple purpose:To provide informationTo persuadeTo remind
AdvertisingNonprsonal , paid communication about an organization, product, or idea by an identified sponserPersonal sellingDirect communication with customers to generate a response and/or a transactionPublic relationsThe evaluation of public attitudes and the execution of plans to gain public understanding and acceptanceSales promotionProviding extra value or incentive to customers to purchase a product.
Promotional planning Identify target audienceDetermine desired responseDecide on the messageSelect mediaEvaluate response