pharm care medicines adherence · 5 search terms the term compliance is used if the research is...

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1 Evidence Search and Synthesis NHS Education for Scotland Title Pharmaceutical care and interventions to promote medicines adherence This document summarises current evidence on pharmaceutical care and interventions to promote medicines adherence, and indicates where systematic reviews are lacking. Contents Evidence Search and Synthesis NHS Education for Scotland ..................................................... 1 Title Pharmaceutical care to promote medicines adherence ................................................ 1 1 Key Messages ........................................................................................................................... 2 2. Systematic review gaps ......................................................................................................... 2 3 Background ................................................................................................................................ 2 4 Question(s)................................................................................................................................. 3 5 Scope of this summary............................................................................................................. 4 6. Results....................................................................................................................................... 5 7. Narrative summary .................................................................................................................. 6 8. References............................................................................................................................. 15 Appendix 1 – Search Strategy.................................................................................................. 19 Appendix 2 .................................................................................................................................... 21 Note This review was produced by staff at NHS Education for Scotland. Although the evidence has been sourced and compiled systematically, it is not a systematic review. This review summarises relevant evidence from pre-appraised studies in systematic reviews; it does not make recommendations.

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Page 1: Pharm care medicines adherence · 5 Search Terms The term compliance is used If the research is more than 7 years old, as the patient was given directions to take the medicine. More

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Evidence Search and Synthesis NHS Education for Scotland

Title Pharmaceutical care and interventions to promote medicines adherence

This document summarises current evidence on pharmaceutical care and

interventions to promote medicines adherence, and indicates where systematic

reviews are lacking.

Contents

Evidence Search and Synthesis NHS Education for Scotland ..................................................... 1

Title Pharmaceutical care to promote medicines adherence ................................................ 1

1 Key Messages ........................................................................................................................... 2

2. Systematic review gaps ......................................................................................................... 2

3 Background ................................................................................................................................ 2

4 Question(s) ................................................................................................................................. 3

5 Scope of this summary ............................................................................................................. 4

6. Results ....................................................................................................................................... 5

7. Narrative summary .................................................................................................................. 6

8. References ............................................................................................................................. 15

Appendix 1 – Search Strategy.................................................................................................. 19

Appendix 2 .................................................................................................................................... 21

Note

This review was produced by staff at NHS Education for Scotland. Although the

evidence has been sourced and compiled systematically, it is not a systematic

review. This review summarises relevant evidence from pre-appraised studies in

systematic reviews; it does not make recommendations.

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1 Key Messages

key messages from all questions and sub-questions

• Pharmaceutical care is defined as the provision of medicines, with the

involvement of the patient and other healthcare professionals, to support a

positive treatment outcome and improve the patient's quality of life. [24]

• Interventions include pharmacist-led services, patient reminder systems [15,

20,22], incentives [11], simplified dosing regimens [9], method of medicines

administration, new technology e.g. text messaging [15], internet-based

services [16]

• Adherence measures include Medication Event Monitoring System (MEMS)

pill bottle caps, pill counts, routine pharmacy refills

• Variety of interventions, no particular intervention could be identified, which

improved both adherence and clinical outcomes

2. Systematic review gaps

A summary of research gaps

• More guidelines and protocols required for researchers to design studies

monitoring adherence

• More objective adherence measures required

• Adherence and sustainability of interventions required to be measured in the

long term

• More research required to establish reasons for non-adherence

• More research required to study patients whose adherence is low

• More research required to study the clinical outcomes

• New technology- requirements to study user preferences, effectiveness and

confidentiality issues (e.g. for text messages sent to smart phones)

3 Background

Why is this question important?

This research topic supports the Scottish Government's 2020 vision [1], which aims

to assist patients in managing their conditions at home with appropriate support from

healthcare professionals. The Review of NHS Pharmaceutical Care of Patients in the

Community in Scotland [24] considers the role of pharmaceutical care in delivering

the Scottish Government's 20:20 vision of healthcare to achieve person-centred,

safe and effective patient care and forms the basis of Prescription for Excellence [3].

As part of the vision outlined in Prescription for Excellence [3], pharmacists have an

important role in helping the patient to manage their own condition and also to

promote the safe and effective use of medicines. Currently many drugs are not taken

as prescribed for a variety of reasons. Pharmaceutical care aims to improve

medicines adherence by utilising interventions to assist the patient in taking

medication as prescribed.

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A survey was recently sent out by NHS Education for Scotland to pharmacists to

discover their preferences for and the main areas of information required from a

literature search, the outcomes of which would support their work. From the

competed survey questionnaires, it was established that pharmaceutical care and

medicines adherence was one of the top 3 topics.

4 Question(s)

Topic: Is there evidence that pharmaceutical care promotes medication adherence?

Subquestions:

1. What is a pharmaceutical care programme?

2. What compliance aids are available?

3. What is the evidence for and against the use compliance aids in pharmaceutical

care to support medicines adherence?

4. What is the role of compliance devices?

The review considers medidose (also called dosette) boxes, as well as other

alternative interventions/compliance aids. Resources for all healthcare professionals

are included, as dosette boxes may be given to patients by pharmacists, doctors,

social care staff, home care assistants and support workers.

The setting for the review is in the community, where patients of all ages have to

take their medicines themselves. All populations are included in the review. It was

expected that there would be many results for elderly people as they take many

different drugs but also results for young people on drugs for chronic conditions,

such as asthma.

Initially, it was decided that the review would consider medicines for all health

conditions. All conditions were considered at the search stage, however the following

conditions were later excluded as the reasons for non-adherence would differ:

mental health conditions, optometry, dermatology and conditions where medication

was for prevention e.g. stroke, diabetes, transplants, cardiovascular conditions.

Drugs have trade names (used in the community setting) and generic names (used

in hospital setting) and it was expected that literature may mention patient confusion

about the different names of medicines.

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5 Scope of this summary

Methods

This evidence summary was part of a pilot project looking to establish a new service

within NHSScotland. The model for evidence summaries was designed by NES and

EPPI Centre.

A systematic search of four relevant health and social care databases was

conducted during January/February 2015: The Cochrane Library, Health Systems

Evidence, and Epistemonikos. As well as these databases Scottish Intercollegiate

Guidelines Network (SIGN), National Institute for Health and Care Excellence

(NICE), National Guidelines Clearing House, Clinical Knowledge Summaries, the

Royal Pharmaceutical Society, General Pharmaceutical Council and Community

Pharmacy Scotland websites were searched. The search was conducted for studies

published in English and citations were imported to EPPI Reviewer 4 software for the

selection and screening process. Citations were assessed for relevance and had to

meet all of the following inclusion criteria:

• systematic reviews or guidelines providing context/background information on

the topic

• English language,

• 2 main Cochrane reviews & reviews published after 2012 - Feb 2015,

• countries: UK, US, OECD countries where possible (sometimes countries not

stated in review)

• relevant setting: community and not hospital settings

• age group: all ages

Reasons for exclusion:

• Reasons for non-adherence or barriers to adherence

• Reviews assessing whether adherence improved outcomes

• Reviews where improving adherence seemed to be only a small part, not the

primary goal of the review.

• Mental health topics as adherence issues can be for a range of reasons

• Disease specific references concerning prevention as again this has many

causes therefore stroke, diabetes , transplant, CHD

• Dermatology as creams again have many reasons of lack of compliance and

cannot be generalised

• Optometry/teaching patients how to use eye drops

• No access to full text

• Duplicate resource

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Search Terms

The term compliance is used If the research is more than 7 years old, as the patient

was given directions to take the medicine. More recent publications will use the

terms adherence or concordance, as a discussion with patient would take place to

encourage them to take the medicine.

Medicines optimisation was also a term retrieved in the search results [National

Institute for Health and Care Excellence, Royal Pharmaceutical Society] This term

appears to have a broader focus than just adherence. In England, the concept of

medicines optimisation is underpinned by four key principles: i)understanding the

patient experience; ii) evidence-based choice of medicines; iii) ensuring that

medicines use is as safe as possible; and iv) making medicines optimisation part of

routine practice. [Royal Pharmaceutical Society]

PICO Formula

P

(population,

patient,

condition)

All patients, all ages, community setting, all conditions (some

conditions later excluded after review of search results)

I (Intervention;

drug,

diagnostic test,

exposure)

Compliance aids, compliance devices, medidose, dosette boxes,

all drugs, interventions, pharmaceutical care

C (comparison) A group who did not get the dosette/medidose boxes, no

interventions

O (outcome) Better management of illness e.g. less gp appointments, patients

reporting better management of symptoms – better adherence to

medicines

For details of search strategy see Appendix 1

6. Results

In total 73 resources were initially identified. After applying exclusion criteria, the

number of included resources was reduced to 22, including 18 reviews and 4

guidelines.

There were 2 core Cochrane reviews, which provided the basis of the evidence.

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The 2014 Cochrane review by Nieuwlaat [17] et al. Evaluated interventions for

enhancing medication adherence, which updated a previous Cochrane review from

Ryan et al.[19] Searches for further reviews published since the main 2 reviews

produced 16 more reviews.

Context

Some of the studies were conducted outside Scotland. In countries where there is a

charge for prescriptions, the ability to pay for treatment would be an additional factor

to consider when assessing patients’ adherence to medicines.

What the authors of this evidence summary found

7. Narrative summary

Evidence

This section indicates how the included reviews answer some of the sub-questions

of this evidence summary.

1. What is a pharmaceutical care programme?

Pharmaceutical care is described in Wilson et al. [24] as the provision of

medicines, with the involvement of patient and other healthcare professionals,

to support a positive treatment outcome and improve the patient's quality of

life. Aspects of pharmaceutical care outlined in the review by Nieuwlaat et al.

[17] include education, motivational interviewing, daily treatment support and

sometimes also the extension of support to patient’s families. Ryan et al. [19]

recognised that interventions, which directly involved pharmacists in

medicines management (eg medicines reviews) seemed to improve

medicines adherence.

No reviews were found with a primary focus on pharmaceutical care

programmes, however the guidelines provided some examples. There were 3

guidelines about the improvement of patient involvement in the decision-

making process. A local NHS Greater Glasgow and Clyde guideline [5] and a

NICE guideline from 2009 [4], help healthcare professionals to find effective

ways of communicating information to patients with literacy, language

problems or physical disabilities.

The NHS Greater Glasgow and Clyde guideline [5] illustrates medication aids

and medication reminder charts to overcome problems with dexterity,

memory, visual or hearing impairment, literacy or language problems or

learning disabilities. In addition, the NICE guideline [4] recommends the

appropriate action required when a patient makes an informed decision not to

take the medicine and provides advice for approaching non-adherence in a

non-judgemental way.

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Section 8 of the guideline (Interventions to increase adherence to prescribed

medicine) is particularly relevant, as it includes information about changing

dosing regimens, packaging, multi-compartment medicine systems,

formulation, reminders, patient information, therapy, disease self-monitoring.

The more recent NICE guideline from 2015 on Medicines optimisation [3]

updates and replaces recommendation 1.4.2 in the 2009 NICE guideline on

medicines adherence, which concerned patient transfer between services (for

example, between hospitals and care homes or on discharge from hospital)

The MCA Toolkit by Oboh et al. [6] reviews use of MCAs for older people and

provides case study examples and practical exercises for pharmacists in NHS

East & South East England Specialist Pharmacy Services.

2. What compliance aids are available?

The review by Ryan et al. [19] lists a range of interventions to promote

medicines adherence, including additional services provided by pharmacists

to patients. Reminders can come in the form of pillboxes, blister packaging,

calendar packs, appointment cards, medicines charts, alarms and memory

aids. Incentives can be given to the patients and dosing regimens can be

simplified. Methods of administration could be changed from injected to oral

medicines in some cases. Letters, postcards, could be sent to patients or

there could be follow-up by telephone.

Various compliance aids were mentioned in the additional reviews including

multi-compartment compliance aids [17,18] packaging interventions [6,9],

multimedia educational interventions [7], dosing frequencies [9], incentives

[11], electronically compiled drug dosing histories/device dose memory

functions [11], cognitive based behaviour change techniques [12], new

technology (mobile phone text messaging [15] and smartphone/tablet self

management apps [16] patient reminders

3. What is the evidence for and against the use compliance aids in

pharmaceutical care to support medicines adherence?

Intervention type: reviews of all interventions

The latest Cochrane review of all interventions is Nieuwlaat et al [17], this

review differed from the earlier review by deliberately not classifying by

intervention type, as often the interventions include a combination of complex

interventions rather than just one. The review outlines the complexity of

interventions currently used to improve medicines adherence and often the

effectiveness is not proven. Studies in the review with the lowest risk of bias

tended to be the complex interventions. To improve adherence, frequent

communication with the patient is required for the duration of the treatment.

[17]

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The previous review by Ryan et al. highlighted that there is not one

intervention that could be used in every situation to improve adherence for

every condition, medicine or person. Findings showed that medicines reviews,

changing dosing regimens and self monitoring/management improved

adherence. The effects of reminders and packaging in combination with other

interventions were inconsistent. More evidence is required for certain

populations, including children, carers and patients with multiple

conditions.The range of interventions included in Ryan’s review is listed in

above in question 2 and the quality of the included studies was high, as low

quality non-Cochrane studies were excluded.

Intervention type: multi-compartment compliance aids

The term MCA covers a variety of devices for re-packaging medicines in

Individual compartments.

The Royal Pharmaceutical Society (RPS) review was based on evidence from

quality sources such as NICE guidelines and a Cochrane review. The RPS

defines a multi-compartment compliance aid as a repackaging system for

solid dosage form medicines, such as tablets and capsules, where the

medicines are removed from manufacturer’s original packaging and

repackaged into the MCA. Repackaging systems can include monitored

dosage systems (MDS) and daily dose reminders. There are new MCA

systems, which are able to accommodate liquid dosage forms. MCA’s exist as

either sealed or unsealed systems, and cassette (where several medicines

can be in one compartment) or blister (where there is only one dose of a

medication in each compartment) systems.

Pharmaceutical companies must ensure packaging used for medicines

provides protection against water vapour, atmospheric gases and light.

Unsealed MCA’s have a series of compartments with sliding lids and provide

no significant barrier to water vapour & atmospheric gases, any light is

blocked out by the cover. Sealed MCA’s include blister type packaging and

the barrier to water vapour and atmospheric gases is reported to be better

than for unsealed MCA [18]

MCA’s can be bought by patients or provided by pharmacists.

The guidelines produced by Oboh et al. [6] stated that multi-compartment

compliance aids can be a reminder/prompt for the patient to take their

medicines and is a means of simplifying a complex drug regimen. Carers and

relatives may find it a useful way to support the patient.

However the review also provides evidence against the use of MCAs as they

can only be used for solid oral tablets.

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Some medicines cannot be put in MCA's as it interferes with effectiveness.

Drugs may need to be kept in special conditions (eg. temperature, light,

moisture) Medicines need to be taken according to instructions, which may

not be available in box. Patients can become confused about what they have

taken.

Both Obah [17] and the Royal Pharmaceutical Society’s (RPS)[18] reviews

cite the possibility of safety concerns caused by medicines interacting when

several drugs are contained within a single MCA compartment. The RPS [18]

review found insufficient data on the stability of medicines when stored

outside of the manufacturer’s original packaging.

RPS refers to 2012 report which states MCA's may save staff time,

standardise processes in nursing homes or reduce incidence of medication

errors but the authors also reported insufficient evidence to support the

benefits of MCA in improving medicines adherence in patients. If other

systems of medicines administration are required in addition to MCA (for

example where the formulation or dosage of medicines are not suitable for

inclusion within an MCA) this introduces complexity and potential confusion.

Intervention type: packaging interventions

The review by Boeni [6] et al. was based on 30 studies, of which the

methodological quality was strong for 5 studies. This review highlights the

requirement for further studies, which focus on the effects on patient safety.

The studies included in their review did suggest that drug reminder packaging

had a positive effect on adherence and clinical outcomes but as the quality of

these studies was regarded as low, the authors were unable to provide firm

conclusions about effects of packaging. Average age of participants 62 year

old (participants 38-87 years). They took average 3.9 medications (range 1-9)

during a period of 5.4 months (range 7days to 14mth) for a wide range of

conditions.

However in the review by Conn [9] et al. the meta-analysis findings did

support the use of pill boxes and blister packs to effectively increase

medication adherence for ageing adults with multiple chronic conditions,

although the authors noted that the results could vary depending on the

number of medicines prescribed and that there were indications of publication

bias.

One advantage of the use of pill boxes/blister packs for patients with memory

problems was that the patient could see if he/she had taken a dose or not.

The patient would also know which medicine to take at which time and would

not need to open multiple containers. The patient’s carers could see if the

patient is taking the medicine out of the pill box/blister pack.

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There are also benefits for healthcare professionals as pillboxes can be given

for a longer duration, compared to interventions such as counselling. A pill

box required less effort than a blister pack, which is prepared by a pharmacist

and it is a relatively cheap intervention.

The disadvantages of this method were that packaging interventions were

good for non-intentional non-adherence but not deliberate non-adherence.

The packaging might not be child-resistant and pill boxes/blister packs cannot

record the time the patient took the previous dose.[9]

Intervention type: multimedia educational interventions

Multimedia education programs provide information using a combination of

audio with graphic presentation of information and may use animations or

video. Multimedia study interventions were videos 3-30 minutes long,

computer programmes or computer games, which participants viewed at least

once.

Multimedia resources may be useful for overcoming barriers such as low

literacy levels, as learning improved when presentations included audio as

well as visual format. Multimedia programmes use portable technologies or

can be accessed over the internet at any time and the recipient can alter the

pace for viewing and included information can be adapted to suit needs of

individual patients. To examine adverse effects one of the included studies

monitored possible stress or anxiety using the educational programme.

The review by Ciciriello et al. [7] suggested that multimedia was as effective

as written education or brief education from a health provider but it did not

improve adherence to medications compared with usual care or no education.

(Although there is a note of caution as the findings were based on a small

number of low quality studies) Written education included patient information

leaflets, printed instruction sheets. Usual care included education or

presentations provided verbally by doctors, pharmacists or nurses as personal

or group instruction. This review considered multimedia education programs

for patients of all ages, including children and carers.

Overall, there was not enough evidence to recommend it as a replacement for

written education or education by a health professional. The authors

suggested that multimedia could be used instead of detailed education given

by a health provider when the health professional was not available.

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Intervention type: dosing frequencies

In the review Coleman et al. [9] adherence levels, for the duration of at least

one month, were found to improve in patients taking oral medications for

chronic diseases when they were prescribed once-daily rather than more

frequently scheduled medication regimens, based on electronic measurement

of adherence. However the authors noted that even the use of once-daily

regimens did not guarantee perfect adherence, as other factors were

involved. Three studies on asthma found the adherence rate to be less than

other diseases, such as cardiovascular disease. However there was not

enough available information to provide a specific reason for this non-

adherence. The included epilepsy and asthma studies enrolled younger

adults, while the average age of other study participants was between 50 and

70 years. The age factors match the expectations in the original search

question. In most studies, the proportions of men and women were

approximately equal, except for 1 study enrolling only women and 4 studies

that enrolled only men. Adherence rates increase when patients know they

are being watched. There are limitations to monitoring adherence as the use

of electronic devices is not a natural process. Self-reports are not always

accurate either as they rely on patients’ memory, honesty etc, and blood-level

monitoring can only test if the patient took the latest dose. Refills cannot

indicate when the patient took the dose. Adherence rates declined over

longer follow-up periods of over 6 months.

Intervention type: incentives

Studies included in the review by DeFulio et al. [11] assessed the

effectiveness of material incentives including money per dose taken or

vouchers, prizes, access to paid job training, small toys for children and

meals.

The authors found that incentive-based medication adherence interventions

could be very effective, but there were few controlled studies included in the

review. Patients involved in studies on incentive-based medication adherence

interventions were often taking medication for drug or alcohol dependence,

HIV, or latent tuberculosis. The intervention had a greater impact when the

patient valued the incentive more. The study durations varied from 4 weeks to

6 months. The authors highlighted a need for more high-quality evaluations of

the effectiveness of these interventions and also to determine the conditions

that make the intervention effective.

Intervention type: electronically compiled drug dosing histories/device dose

memory functions

Electronic medication-event monitoring involves the automatic creation of a

record of the time history of each patient’s entry into the drug package.

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Medication event monitoring systems (MEMS) have a microprocessor in the

medicine bottle top and it provides time-stamped records of the number of

times it was opened. Dose-memory and dose-reminder functions store and

display dose-history information and reminders can be set by the patient. One

example of a dose-memory function device is a diabetes insulin pen.

Evidence in the review by Demonceau et al. suggested that electronically

compiled drug dosing histories are useful for healthcare professionals to

provide feedback. However the author mentions methodological weaknesses

in the study designs and methods, as a result identifying interventions that

could effectively enhance adherence to medications became more

challenging. The review covered any intervention or combination of

interventions intended to affect adherence to self-administered prescribed

medications in short-term and in long-term therapy. Average age of

participants was 47, although five studies covered adherence-enhancing

interventions for children.

Hall et al. [13] reported similar findings as, healthcare professionals also

found it useful to access patient’s dose-histories to aid their management of

the disease. Other advantages were that devices could enhance patients'

motivation to manage their medicines and their condition and patients valued

the facility of the device to provide dose-history and reminders. Devices

helped to reduce forgotten or incorrect medication dosing. In their review,

asthmatics, diabetics and HIV patients reported improved treatment

adherence when provided with devices with dose memory or dose-memory

and dose-reminder functions. There were different study designs used

including observational studies and randomised control trials, studies

worldwide. Benefits of devices were found both for younger patients as well

as the elderly and patients with multiple chronic conditions.

Intervention type: cognitive based behaviour change and counselling

*Please note counselling is discussed in detail by the “Patient counselling for

prescribed medication” review.*

Easthall [12] describes cognitive based behaviour change (CBCTs) as

interventions which aim to change a patient's behaviour by altering their

thoughts, feelings, confidence or motivation to adhere. Motivational

interviewing encourages patients to consider any unintentional barriers to

adherence and problem solve to produce effective solutions. Behaviour

change counselling can be used for both intentional and unintentional non-

adherence. The authors found cognitive based behaviour change to be an

effective intervention and suggested that healthcare providers consider

including CBCTs in medication adherence consultations.

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A quality assessment of all included studies was made using the Cochrane

risk of bias tool.

Counselling was another psychological intervention highlighted by Van Camp

et al. [21] as being an effective way for nurses to use in addition to other

methods for improving adherence. The quality of studies in Van Camp’s

review was acceptable to high. Complex interventions tailored counselling in

combination with social support, education and reminders. The interventions

were mainly for patients with HIV. The duration of counselling in all but one of

the included articles was for 3 months or less.

Intervention type: new technology

The effectiveness of mobile phone text messaging was reviewed by Kannisto

et al. [15] Mobile phone text messages were the only intervention in some of

the included studies, in other studies it was in conjunction with another

intervention. Text message reminders were often sent daily. The time the

reminders were sent could vary depending on whether it was for a medicine to

be taken or for a patient to attend a scheduled appointment. More studies

using randomised controlled trials are required before a firm conclusion on

effectiveness can be made. However 77% (46/60) of the studies showed

improved outcomes. In addition to text messages, smartphone apps were also

mentioned as a way of aiding patients in their self-management of asthma

[Marcano,15]. Similar to the text messages, there were studies where the

apps were used as the only intervention, and others where they were used in

conjunction with another intervention. Where more than one intervention was

used, a requirement for further research analysis of the effect of each

intervention separately was stated. Problems with apps could include poor

usability or technical difficulties with mobile health app or hardware. It is

important to ensure that any recommendations made in the app are supported

by current evidence, as health apps that provide incorrect misleading info may

harm patients if they follow the guidance. There are also barriers to access,

one of the US studies found that use of the apps was mainly by wealthy, well-

educated, individuals younger than 45, who were urban or suburban

residents. [15]

4. What is the role of compliance devices?

The role of compliance devices is to remind the patient when to take the

correct medicine and there were many studies about reminder interventions.

Compliance devices can also be used to assist patients with any physical,

literacy or language barriers to take their medicines.[5] Carers may also find

the devices useful to support patients in taking their medicines.

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Some devices also had a means of reporting dose histories, the role of these

devices would also be to inform the healthcare professional about medicines

uptake to enable them to take appropriate action, such as providing the

patient with further information or investigating reasons for non-adherence.

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8. References

Links to Policy

1 2020 vision transfer from hospital care to primary care in the community

http://www.scotland.gov.uk/Topics/Health/Policy/2020-Vision

2 Prescription for Excellence: A Vision and action plan for the right

pharmaceutical care through integrated partnerships and innovation Scottish

Government (2013)

http://www.scotland.gov.uk/Topics/Health/Policy/Prescription-for-Excellence

Guidelines

3 National Institute for Health and Care Excellence; (2015) Medicines

optimisation: the safe and effective use of medicines to enable the best

possible outcomes. . : .

4 Nunes V, Neilson J, O’Flynn N, Calvert N, Kuntze S, Smithson H, Benson J,

Blair J, Bowser A, Clyne W, Crome P, Haddad P, Hemingway S, Horne R,

Johnson S, Kelly S, Packham B, Patel M, Steel J (2009) Clinical Guidelines

and Evidence Review for Medicines Adherence: involving patients in

decisions about prescribed medicines and supporting adherence..

http://www.nice.org.uk/guidance/cg76/evidence/cg76-medicines-adherence-

full-guideline2

5 NHS Greater Glasgow; Clyde (2012) Managing medication guidance: To

assist healthcare professional to assess patients experiencing medication

compliance problems. http://www.rpharms.com/support-pdfs/managing-

medication-guidance.pdf

6 Oboh Lelly (2013) Supporting older people in the community to optimise their

medicines including the use of multi compartment compliance aids (MCAs)

Vs3. http://www.medicinesresources.nhs.uk/en/Communities/NHS/SPS-E-

and-SE-England/Meds-use-and-safety/Service-deliv-and-devel/Older-people-

care-homes/MCA-Toolkit-Vs3-Jun13/

Systematic reviews which met the inclusion criteria

7 Boeni F, Spinatsch E, Suter K, Hersberger KE, Arnet I (2014) Effect of drug

reminder packaging on medication adherence: a systematic review revealing

research gaps.. Systematic reviews. 3(1): 29.

http://www.systematicreviewsjournal.com/content/3/1/29

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8 Ciciriello Sabina, Johnston Renea V; Osborne Richard H; Wicks Ian, deKroo

Tanya, Clerehan Rosemary, O'Neill Clare, Buchbinder Rachelle (2013)

Multimedia educational interventions for consumers about prescribed and

over-the-counter medications. Cochrane Database of Systematic Reviews.

(4): .

9 Coleman CI, Limone B, Sobieraj DM, Lee S, Roberts MS, Kaur R, Alam T

(2012) Dosing frequency and medication adherence in chronic disease..

Journal of managed care pharmacy : JMCP. 18(7): 527-39.

http://www.amcp.org/WorkArea/DownloadAsset.aspx?id=15582

10 Conn VS, Ruppar TM, Chan KC, Dunbar-Jacob J, Pepper GA, De Geest S

(2014) Packaging interventions to increase medication adherence: systematic

review and meta-analysis.. Current medical research and opinion. 31(1): 1-47.

http://informahealthcare.com/doi/abs/10.1185/03007995.2014.978939

11 DeFulio A, Silverman K (2012) The use of incentives to reinforce medication

adherence.. Preventive medicine. 55 Suppl: S86-94.

http://www.sciencedirect.com/science/article/pii/S0091743512001600

12 Demonceau J, Ruppar T, Kristanto P, Hughes DA, Fargher E, Kardas P, De

Geest S, Dobbels F, Lewek P, Urquhart J, Vrijens B, ABC project team;

(2013) Identification and Assessment of Adherence-Enhancing Interventions

in Studies Assessing Medication Adherence Through Electronically Compiled

Drug Dosing Histories: A Systematic Literature Review and Meta-Analysis..

Drugs. 73(6): 545-62.

http://www.ncbi.nlm.nih.gov/pmc/articles/PMC3647098/

13 Easthall C, Song F, Bhattacharya D (2013) A meta-analysis of cognitive-

based behaviour change techniques as interventions to improve medication

adherence.. BMJ open. 3(8): .

http://www.ncbi.nlm.nih.gov/pmc/articles/PMC3740257/

14 Hall RL, Willgoss T, Humphrey LJ, Kongsø JH (2014) The effect of medical

device dose-memory functions on patients' adherence to treatment,

confidence, and disease self-management.. Patient preference and

adherence. 8: 775-788.

http://www.ncbi.nlm.nih.gov/pmc/articles/PMC4043803/

15 Kannisto KA, Koivunen MH, Välimäki MA (2014) Use of mobile phone text

message reminders in health care services: a narrative literature review..

Journal of medical Internet research. 16(10): e222.

http://www.ncbi.nlm.nih.gov/pmc/articles/PMC4211035/

16 Marcano Belisario José S; Huckvale Kit, Greenfield Geva, Car Josip, Gunn

Laura H; (2013) Smartphone and tablet self management apps for asthma.

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http://onlinelibrary.wiley.com/doi/10.1002/14651858.CD010013.pub2/full

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17 Nieuwlaat Robby, Wilczynski Nancy, Navarro Tamara, Hobson Nicholas,

Jeffery Rebecca, Keepanasseril Arun, Agoritsas Thomas, Mistry Niraj, Iorio

Alfonso, Jack Susan, Sivaramalingam Bhairavi, Iserman Emma, Mustafa

Reem A; Jedraszewski Dawn, Cotoi Chris, Haynes R Brian; (2014)

Interventions for enhancing medication adherence. Cochrane Database of

Systematic Reviews. (11): .

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18 Royal Pharmaceutical Society; (2013) Improving patient outcomes: The better

use of multi-compartment compliance aids. London: Royal Pharmaceutical

Society. http://www.rpharms.com/support-pdfs/rps-mca-july-2013.pdf

19 Ryan Rebecca, Santesso Nancy, Lowe Dianne, Hill Sophie, Grimshaw

Jeremy, Prictor Megan, Kaufman Caroline, Cowie Genevieve, Taylor Michael,

(2014) Interventions to improve safe and effective medicines use by

consumers: an overview of systematic reviews. Cochrane Database of

Systematic Reviews. (4): .

http://onlinelibrary.wiley.com/doi/10.1002/14651858.CD007768.pub3/abstract

20 Tran N, Coffman JM, Sumino K, Cabana MD (2014) Patient reminder systems

and asthma medication adherence: a systematic review.. The Journal of

asthma : official journal of the Association for the Care of Asthma. 51(5): 536-

43.

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21 Van Camp YP, Van Rompaey B, Elseviers MM (2013) Nurse-led interventions

to enhance adherence to chronic medication: systematic review and meta-

analysis of randomised controlled trials.. European journal of clinical

pharmacology. 69(4): 761-70.

http://link.springer.com/article/10.1007%2Fs00228-012-1419-y

22 Vervloet M, Linn AJ, van Weert JC, de Bakker DH, Bouvy ML, van Dijk L

(2012) The effectiveness of interventions using electronic reminders to

improve adherence to chronic medication: a systematic review of the

literature.. Journal of the American Medical Informatics Association : JAMIA.

19(5): 696-704.

http://jamia.oxfordjournals.org/content/19/5/696

23 Viswanathan M, Golin CE, Jones CD, Ashok M, Blalock S, Wines RC, Coker-

Schwimmer EJ, Grodensky CA, Rosen DL, Yuen A, Sista P, Lohr KN (2012)

Closing the quality gap: revisiting the state of the science (vol. 4: medication

adherence interventions: comparative effectiveness).. Evidence

report/technology assessment. (208.4): 1-685.

24 Wilson Hamish, Barber Nick (2013) Review of NHS pharmaceutical care of

patients in the community in Scotland. Edinburgh: Scottish Government.

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Acknowledgements: We would like to thank staff at the EPPI-Centre, University

College London Institute of Education, for advice on the review process, report

summaries and EPPI-reviewer software support and training.

Date this summary was last updated: June 2015

Suggested citation for this evidence summary: Pharmaceutical care and

interventions to promote medicines adherence Unpublished review: NHS Education

for Scotland, Scotland

For further information please contact: [email protected]

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Appendix 1 – Search Strategy

Cochrane Search

Cochrane Search 30/01/2015

Title or abstract

(complian* or adheren* or concordan*) AND (pharmacotherapy or medicat* or

"pharmaceutical care" or medi-dose or "dosette boxes")

Jan 2013-Feb 2015

46 results

Epistemonikos

Title or abstract

(complian* or adheren* or concordan*) AND (pharmacotherapy or medicat* or

"pharmaceutical care" or medi-dose or "dosette boxes")

Publication year: last 5 years (NB only had options to search for the last year or the

last 5 years)

Added to database 12 Jan 2013 to Feb 2015

Publication type: Systematic review

Systematic review question: ALL

Type of meta-analysis: ALL

Country or regional focus: blank (as UK gave no results)

232 results

Export facility only allowed to export for first 100 results as login required to export a

larger file

Health Systems Evidence

(complian* or adheren* or concordan*) AND (pharmacotherapy or medicat* or

"pharmaceutical care" or medi-dose or "dosette boxes")

70 results only displayed 50 of which 5 were relevant

NIHR

"medic* adherence", "medic* compliance", "medic* concordance" – 0

compliance or adherence or concordance – no results

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National Guidelines Clearing House

Searched on medic* adherence, Compliance aids, compliance devices, medidose,

dosette boxes, pharmaceutical care, multi-compartment compliance aids, monitored

dosage systems.

Other Sources

Clinical Knowledge Summaries scanned and searched on medic* adherence.

Scottish Intercollegiate Guidelines Network (SIGN), National Institute for Health and

Care Excellence (NICE), Clinical Knowledge Summaries, the Royal Pharmaceutical

Society, General Pharmaceutical Council and Community Pharmacy Scotland all

scanned for relevant publications.

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Appendix 2 Intervention: All interventions

Authors Authors’ comments on quality Review findings Nieuwlaat (2014) The author noted that many studies had a

high risk of bias. 17 studies had the lowest risk of bias for study design features. The RCTs at lowest risk of bias generally involved complex interventions with multiple components. Only five of these RCTs reported improvements in both adherence and clinical outcomes, and no common intervention characteristics were apparent.

• interventions were complex and required frequent interaction with the patient to focus on adherence

• insufficient evidence that newer intervention types e.g. mobile text messaging and internet-based care can improve adherence.

• methods to improve adherence need to be used for as long as the treatment is required.

Ryan (2014) High relevance non-Cochrane reviews were screened and excluded from the overview if the review was of low quality. Quality of included systematic reviews was assessed using the AMSTAR instrument.

• no single strategy improved all medicines-use outcomes across all diseases, populations or settings.

• Strategies that appear to improve medicines use include medicines self-monitoring and self-management programmes, dosing regimens and directly involving pharmacists in medicines management (eg medicines reviews)

• Strategies, including practical management tools (eg reminders, packaging) combined with other interventions may also have some positive effects, but their effects are less consistent.

• uncertainty remains about the effects of many interventions as there was not much evidence available for children and young people, carers, and people with multimorbidity.

Intervention: Multi-compartment compliance aids

Oboh, (2013) Guidelines

Review based on policy documents, guidelines rather than studies.

• Resource reviews use of MCAs for older people and provides case study examples and practical exercises.

• Advantages: reminder/prompt for patient to take their medicines is an attempt to simplify complex drug regimen

• Provides a way for carers & relatives to support person to take medicines themselves

• Disadvantages: only solid oral tablets; some drugs can't be put in MCA's as it interferes with effectiveness; there are safety issues drugs may need to be kept in special conditions (eg. temperature, light, moisture)

• drugs need to be taken according to instructions, which may not be available in box

• patients confusion about what they have taken

Royal Pharmaceutical Society (2013)

Reference is made to quality sources such as NICE guidelines and a Cochrane review. The authors found insufficient data evidence on the the effectiveness of the barrier properties of sealed MCA and the stability of medicines when stored outside of the manufacturer’s original packaging.

• insufficient evidence to support the benefits of MCA in improving medicines adherence in patients, or in improving patient outcomes insufficient data on the stability of medicines when stored outside of the manufacturer’s original packaging.

• Where multiple medicines are repackaged within a single MCA compartment, this can lead to the medicines interacting

• If other systems of medicines administration are required in addition to MCA (for example where the formulation or dosage of medicines are not suitable for inclusion within an MCA) this introduces complexity and potential confusion

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• use of MCA systems is associated with disadvantages in the supply of relevant necessary information

Intervention: Packaging interventions

Boeni (2014) Methodological quality was strong in 5 studies. Two studies provided complete information. Clear research gaps emerged- tool for quantitative studies developed for public health topics by the Effective Public Health Practice Project (EPHPP) group at conclusion says only 3 studies were graded as methodologically strong

• The methodological quality was considered low & firm conclusions about effects of the packaging could not be made

• The main research gaps concerned economic, disease-unspecific clinical outcomes and humanistic outcomes

• Future reviews should have more focus on patient safety & benefits to patients

Conn (2014) The author notes that the risk of bias was poorly reported in many of the primary studies. Some studies did not report whether intervention allocation was concealed and others did not report masking data collectors. Most studies randomly assigned subjects to treatment and control conditions but 14 did not.

• The meta-analysis findings supported the use of packaging interventions to effectively increase medication adherence.

• The study only included pill boxes and blister packs, not other packaging interventions

• There was evidence of publication bias, and primary study sparse reporting of health outcomes and potentially interesting moderating variables such as the number of prescribed medications.

Intervention: multi-media educational interventions

Ciciriello (2013) The author notes that findings were based on a small number of studies, many of which were of low quality- Five studies measured compliance or adherence to the prescribed medication.

• Compliance with medications: There is moderate quality evidence that there was no difference between multimedia education and usual care or no education

Intervention: dosing frequencies

Coleman (2012) The authors noted that some studies did not report blinding of patients in trials to the intervention (electronic monitoring device). All studies collected adherence data.

• Patients with chronic diseases appear to be more adherent with once-daily compared with more frequently scheduled medication regimens. The use of more precise definitions of adherence increased these findings.

Intervention: incentives DeFulio (2012) The authors applied strict exclusion

criteria: articles selected for inclusion in this review had to be peer reviewed empirical evaluations of incentives provided to patients contingent upon medication adherence. Studies in which the incentives were not described precisely or in which the incentives were not delivered by the study team or a service provider were excluded. Any studies that featured incentives in conjunction with other interventions for promoting medication adherence were excluded if they did not specifically evaluate the role of incentives.

• The review indicates that incentive-based medication adherence interventions could be very effective, but there were few controlled studies to provide evidence for this.

• The studies on incentive-based medication adherence interventions most commonly featured patients taking medication for drug or alcohol dependence, HIV, or latent tuberculosis.

• Cross-study comparisons indicated a positive relationship between the value of the incentive and the impact of the intervention. Post-intervention evaluations were rare, but tended to find that adherence effects diminish after the interventions are discontinued.

Intervention type: electronically compiled drug dosing histories/device dose memory functions

Demonceau (2013) The author mentions methodological weaknesses in the study designs and methods. As a result of the methodological differences, identifying interventions that could effectively enhance adherence to medications became more challenging.

• Evidence from the meta-analysis suggests that EM-feedback and cognitive-educational interventions are potentially effective approaches to enhance patient adherence to medications.

• The limitations of the research highlight the urgent need to define guidelines and study characteristics for research protocols that can guide researchers in designing studies to assess the effects of adherence-enhancing interventions. Review findings

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Hall (2014) The author noted that the study designs differed.

• Devices with dose-memory and combined dose-memory and dose-reminder functions were found to improve self-reported and electronically monitored treatment adherence in chronic conditions such as asthma, diabetes, and HIV.

• The ability of the devices to provide dose-history information and active medication reminders was considered valuable in disease management by patients, caregivers, and healthcare professionals.

• The devices were found to enhance patients’ confidence in, and motivation to manage their medication and condition, and help reduce forgotten or incorrect medication dosing.

Intervention type: cognitive based behaviour change and counselling

Easthall (2013) The studies included in this meta-analysis were restricted to randomised controlled trials. Techniques to account for publication bias were used. Notable differences were reported when studies were combined, which the author thought could be a limitation.

• Cognitive based behaviour change therapies (CBCTs) were found to be effective interventions for improving medication adherence and capable of realising greater adherence rates than those achieved with educational and behavioural interventions.

• According to the results of the review’s subgroup analyses, CBCTs can be effectively delivered by routine healthcare providers.

• The review indicates that healthcare providers may wish to consider adopting these techniques in their medication adherence consultations.

Van Camp (2013) The author noted that the quality of the studies was of acceptable to high standard.

• Counselling appears to be an effective approach that nurses can use to supplement other methods

• Tackling non-adherence seems to demand continuous efforts and follow-up.

Intervention type: new technology Kannisto (2014) The authors state that their findings cannot

be used to recommend any preferred strategy for the use of mobile phone text message reminders in health care, as the analysis of data was done using a narrative method rather than meta-analysis. Studies differed in methodological quality.

• The review could not draw any firm conclusions but mobile phone text message reminders were found to have the potential to improve adherence to medication

• Further research is required using studies based on randomised controlled trials of effectiveness & cost-effectiveness.

• Research is also required to analyse user needs and preferences for text message reminders.

• The best ways to guarantee privacy and security when using mobile phone text message reminders has yet to be identified.

Review findings

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Marcano (2013) Authors judged the evidence to have a GRADE rating of low quality.

• current evidence base is not sufficient to advise clinical practitioners, policy-makers and the general public with regards to the use of smartphone and tablet computer apps for the delivery of asthma self management programmes.

• future research should attempt to minimise the differences in clinical management of patients between control and intervention groups

• studies evaluating apps as part of complex, multicomponent interventions, should analyse each part of the intervention separately researchers should take into account the seasonal nature of asthma and long-term adherence to self management practices.