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D P Goyal

MIS 6-8

Info Analysis & IS Solutions, Part IInfo Requirements

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Information Analysis : Step 1

Step 1 : Identify CSFs (Whats a CSF ?)

A few areas where things must go right for the

individual, the department, the function andthe company to flourish (John F. Rockart, MIT)

Disc - Examples (MDI : Strategy and CSF)

CSFs

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Info Analysis, Step 2

CSFs

Critical InfoRequirements

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Info Analysis, Step 2

CSFs

Critical Decision Set

Critical Information Set

Critical Info Requirements

DecisionSupportSystems

ManagementInformation

Systems

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Exercise

CSF Spare parts inventory

Identify the CDS, and CIS

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CDS

Which spares to stock How much to stock

When to re order

Re Order quantities

Stocking Points : Where to stock

From where to procure

What price to procure at

How to transport

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CIS contd.

Vendor performance evaluation / rating Foreign exchange rate fluctuation

Cost of holding inventory

Floor space / rack space available at storagepoints

Material handling facility availability

Equipment usage and ageing data

Equipment maintenance history / data

Equipment breakdown history / data

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Exercise

Identify possible CDS and CIS for the following

cases : IIMR

Therefore, what are the DSS and MIS required ? MIS analyses existing data

DSS adds value Simulation Forecasting / Prediction Whatif

No Clear Dividing Line /No Standard Definition

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Info Analysis, Step 3

CSFs

Critical InfoRequirements

EvaluateExisting IS

Systems

Exercise : Evaluate Existing IS Systems

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Evaluating Existing Info Systems

a) Need for Change

Business-related Issues

How critical is this system to the business ?

How frequently is it used ?

What proportion of business needs does the systemmeet ?

How closely is it integrated with other systems ?

Are other systems dependent on it ?

Technical Issues

How easy is it to use ?

How reliable is the system ?

How cost-efficient is it ?

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The Systems Audit Grid

Changeability

Need

forChange

HighLow

High

Low

What do we do in each quadrant ?

Maintain& Enhance

Cannot changeContinue as long as

possible

AssessQuantum of changeEffort in changing

DiscardDevelop afresh

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Process past data

Generate

forecast

FinaliseSales Plan

Create

Sales Plan

Analyse Secondary

Sales data

1.5 weeks

2 weeks

4-5 days

1-2 month

old data

Process Change : ABC Info reqd.

Time Lines

Whats theCritical Path

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The Solution ?

Automate theaggregation ofsecondary salesdata

One point dataentry

Data does not need

to move fromperson to person

Whats the problemnow ?

Collation or valueaddition at eachstage ?

Solution ?

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Sec SalesData

SalesPlanning

System

Rough Forecastavailable fast

Fine-tuning later

The revised process

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Info Analysis, Step 5

CSFs

Critical InfoRequirements

EvaluateExisting IS

Systems

Gap AnalysisInfo Systems to

be developed /

bought / modified

Pro

cessChan

ges??

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Creating an IS Plan

Goals

Strategies

ImplementationPlan

IS Solutions

InformationAnalysis

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Exercise / Home Assignment

For each of the systems discussed in theexercise, Analyse Existing Information

Systems, decide where it would fit into the

System Audit Grid

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D P Goyal

MIS 7Prioritisation

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Creating an IS Plan

Goals

Strategies

ImplementationPlan

IS Solutions

InformationAnalysis

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Implementation Plan, Step I

Prioritise the IS Solutions Identified Why ?

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Prioritisation : Value Analysis

Exercise : What are the issues in setting a Rupee Value to

each IS Application ?

Desirable, but.

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Issues in fixing Rupee Values

No Rupee Value assignable to somesystems

Tough to get figures

Commitment Could be very low

Inflated. Why ?

To raise priority of IS

All Managers not aware of numbers

Therefore.

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Exercise (IIMR): Prioritisethese Info Systems

Online admissions

Online academics (registration, course outline, electives,attendance, quizzes, feedback, results, etc)

Online placements Online administration (Fee, complaints, Salary)

Online MDP/Consultancy

Online research

Online leave accounting Online library

Whats Missing ?

Readiness Analysis Also called Feasibility Analysis

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Readiness : Factors - disc.

People Issues Data issues

Integration / Links with other systems /

external links

Technology / Infra issues

Other Issues..

Exercise : Readiness Analysis

for IIMR

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IIMRPrioritised Opportunities

Readiness

Salary System

Research

Accounts/ budgeting

MDP/ consulting

Academics

Leave Accounting On-LineTransport System

Admissions

Placements

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Prioritisation : One Over-riding Factor

Create Success Stories Selection Criteria ? Disc

Selection Criteria

High POS

Quick implementation

High Visibility

High Value ?

h f i l i i i d

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Therefore, Final Prioritised ISSystems : IIMR

ReadinessWhats the sequence ?

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IS PLAN

Case IIMR Case Technoserve

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D P Goyal

MIS 8Prioritisation