“PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2017 Pacific Gas and Electric Company. All rights reserved. These offerings are funded by California utility customers and administered by PG&E under the auspices of the California Public Utilities Commission.

Sign in to Your Account to access the information and services formerly available in Business Tools. This document describes how easy it is to:

A. Download your Detail of BillB. View and Report Outage InformationC. Download your Account/Billing SummaryD. Electric Rate Plan AnalysisE. Access or Share your energy usage data

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A. DOWNLOAD YOUR DETAIL OF BILL

Manage your Accounts and download your Detail of Bill through Your Account. SIGN IN NOW ›1. Select Accounts & Services from the drop-down menu.

“PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2017 Pacific Gas and Electric Company. All rights reserved. These offerings are funded by California utility customers and administered by PG&E under the auspices of the California Public Utilities Commission.

BUSINESS ACCOUNTSUse your online account to access information and tools

“PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2017 Pacific Gas and Electric Company. All rights reserved. These offerings are funded by California utility customers and administered by PG&E under the auspices of the California Public Utilities Commission.

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2. Select your Service ID from bottom table.

3. OPTIONAL: Add a description to the Service Name you’re using by selecting Edit to help quickly identify which services have a Detail of Bill.

“PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2017 Pacific Gas and Electric Company. All rights reserved. These offerings are funded by California utility customers and administered by PG&E under the auspices of the California Public Utilities Commission.

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4. Download your Detail of Bill (DOB): select bill date and download.

“PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2017 Pacific Gas and Electric Company. All rights reserved. These offerings are funded by California utility customers and administered by PG&E under the auspices of the California Public Utilities Commission.

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B. VIEW AND REPORT OUTAGE INFORMATION

You can search for a specific outage that is happening at the moment. You can also request to receive outage alerts.

1. Select Account.

2. Select Outages.

“PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2017 Pacific Gas and Electric Company. All rights reserved. These offerings are funded by California utility customers and administered by PG&E under the auspices of the California Public Utilities Commission.

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3. Select Report and View Electric Outages to view electric outages; select address or location.

4. Or, select View Gas Outage Alerts to view planned gas outages.

5. Select Sign Up for Alerts to receive electric outage alerts by text, email or phone. You’ll get updates that include the cause of outage, as well as when power is expected to be restored.

“PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2017 Pacific Gas and Electric Company. All rights reserved. These offerings are funded by California utility customers and administered by PG&E under the auspices of the California Public Utilities Commission.

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SAMPLE OF OUTAGE MAP

“PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2017 Pacific Gas and Electric Company. All rights reserved. These offerings are funded by California utility customers and administered by PG&E under the auspices of the California Public Utilities Commission.

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C. DOWNLOAD YOUR ACCOUNT/BILLING SUMMARY

Our tools make it easy to analyze your energy usage, including weather-dependent usage. There’s also a feature to determine if you’re using energy outside of business hours.

1. Select Cost & Usage Trends.

“PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2017 Pacific Gas and Electric Company. All rights reserved. These offerings are funded by California utility customers and administered by PG&E under the auspices of the California Public Utilities Commission.

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2. You can view by month, day and interval.

3. You can also download your Usage Summary table (export to CSV).

Sample of Usage Summary Table:

“PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2017 Pacific Gas and Electric Company. All rights reserved. These offerings are funded by California utility customers and administered by PG&E under the auspices of the California Public Utilities Commission.

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D. ELECTRIC RATE ANALYSIS

1. Sign in to Your Account and select Compare Rates.

“PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2017 Pacific Gas and Electric Company. All rights reserved. These offerings are funded by California utility customers and administered by PG&E under the auspices of the California Public Utilities Commission.

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2. The rate comparison will display an estimate of your current rate and the lowest cost rate plan. Other rate plan estimates will be listed below.

3. Select More Details to view a monthly cost estimate comparison.

4. You can also determine the impact of behavioral changes by selecting the Rates Simulator link.

“PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2017 Pacific Gas and Electric Company. All rights reserved. These offerings are funded by California utility customers and administered by PG&E under the auspices of the California Public Utilities Commission.

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E. ACCESS OR SHARE YOUR ENERGY USAGE DATA

1. Select Download Usage to find Download My Data. It’s a tool that enables customers with multiple accounts and service agreements to easily download their own usage data at a single location, simultaneously, for all of their accounts and service agreements with an interval meter.