pfizer healthcare ireland csr report 2009
DESCRIPTION
Throughout 2009, Pfizer stepped up its role as a corporate citizen in developing programmes and initiatives that support the public, patients and healthcare professionals in achieving improved health and quality of life outcomes for individuals and communities in Ireland.TRANSCRIPT
Date of Preparation 2010
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There was a particular focus too on men’s
health, through a variety of projects and
campaigns including the Men’s Health
Messages, which were broadcast on Setanta
Sports and the Men’s Health & Wellbeing
programme, run in conjunction with Glasgow
Celtic Football Club in Dublin’s north inner city.
I’m glad to say our efforts have been
recognised and honoured with awards during
the year from the Public Relations Consultants
Association, Engineers Ireland as well as the
Irish Healthcare Awards, to name but a few.
It’s thanks to our partners and our 5,000 Pfizer
colleagues in Ireland that we have been able
to commit to such diverse and worthwhile
projects in the communities we serve and to
deliver tangible results in terms of improving
health outcomes here in Ireland. In the words
of playwright, Henrick Ibsen, “A community is
like a ship; everyone ought to be prepared to
take the helm”.
David Gallagher
Country Lead
Pfizer Healthcare Ireland
forewordThe communities in which we live and
work are an integral part of our lives.
Throughout 2009, Pfizer stepped up its
role as a corporate citizen in developing
programmes and initiatives that support
the public, patients and healthcare
professionals in achieving improved
health and quality of life outcomes for
individuals and communities in Ireland.
Pfizer extended its efforts to advancing
public awareness of illness areas such
as cancer, pain and cardiovascular
diseases. Our health debate series
offered an opportunity for people across
the country to hear open and robust
discussion on the health issues that
affect them. Now in its fourth year the
Pfizer Health Index focused on the
impact of the recession on people’s
attitudes towards health and wellbeing.
While the economic downturn persists,
personal and family health continue as
key priorities for Irish adults.
Smoking is the number one preventable
cause of ill health and premature
death in Ireland. In 2009 we built on
the work which was previously carried
out during 2008 with our smoking
cessation roadshows and the ‘Working
together towards a tobacco-free society’
conference.
A new ‘Voice of Young People’ report
was commissioned, this time focusing
on attitudes of teenage smokers to
smoking. The conclusions suggest a
multi-interventional approach and not
just anti-smoking advertising is required
to effectively address the issue of
teenage smoking.
The website Quitwithhelp.ie, which is
part of a pan-European initiative, is one
such approach which we launched in
2009. Smokers are encouraged to seek
help and support from their doctor, in
Pfizer acquisition of Wyeth
Pfizer and Wyeth become one. Dr Paul Duffy, Vice President operations, Primary care/oncology
operating unit, Pfizer, announcing the Pfizer acquisition of Wyeth with former Wyeth scientist olive
o’hara (middle) and new colleague, Pfizer scientist, Kelly Joyce (right) at Grange castle, clondalkin,
one of the world’s leading biopharmaceutical campuses. the combined operation is a more
diversified healthcare company with expanded leadership in human, animal and consumer health.
in ireland, Pfizer is the leading pharmaceutical investor and employer with 5,000 people employed
across its sites and ireland is a leading manufacturing base for Pfizer globally.
In October 2009, Pfizer announced
that it had completed its acquisition
of Wyeth, making it a more diversified
healthcare company with product
offerings in human, animal and
consumer health, including vaccines,
biologics, small molecules and
nutrition across the developed and
emerging markets.
the combined business is investing
more than $9 billion in the research
and development of new products
across more therapeutic areas than
any other company in our industry.
relying on the strength of our
pipeline and scientific talent, Pfizer
has generated a steady stream of
breakthroughs over the years. and
with the recent acquisition of Wyeth
Pharmaceuticals, we have broadened
our pipeline to include more promising
treatment opportunities in areas such
as small molecules, vaccines, and
biopharmaceuticals. our researchers
continue to work around the clock and
around the globe to ensure the best
medicines for our patients in the years
to come. Pfizer’s new pipeline has a
prioritised portfolio which contains
about 500 projects across a broad
range of diseases.
Pfizer now has medicines in numerous
growing therapeutic areas, a robust
pipeline, premier scientific and
manufacturing capabilities and a
leading global presence. “Pfizer’s newly
strengthened company will have some
of the best assets, people, pipeline
and capabilities in the industry,” said
Jeffrey B. Kindler, chairman and chief
executive officer of Pfizer. “We have
a clear responsibility to turn those
strengths into meaningful results
for patients, customers and the
communities we serve, as well as for
our shareholders. We will measure our
success through our company’s new
commitments, which include advancing
wellness, prevention, treatments and
cures that serve the world’s diverse
health needs, while maximising our
financial performance,” he added.
Investments in H
ealth
Pfizer Biotech – continuinG Professional DeVeloPment honoureD
Pictured below right at the cPD company of the year awards Presentation are from left to right John
Power Director General engineers ireland, with Ken Bradley, site leader, Pfizer shanbally Plant and
Dr Paul Duffy, Vice President operations, Pfizer, ireland.
Pfizer Biotechnology Ireland,
Shanbally Plant, won the Large
Sized Company 2009 category in
the Engineers Ireland ‘Continuing
Professional Development’ (CPD)
Company of the Year Awards. This is
the second year in a row that Pfizer
has been honoured by the Institution
of Engineers. The Shanbally Plant
was recognised for its “excellent
and innovative organisational CPD
practices which helped successfully
deliver, under significant commercial
pressure, a new biopharmaceutical
plant for Pfizer in Ireland in under two
years.”
commenting on their win, Ken Bradley,
site leader, said: “ the learning
and development programme that
was developed for colleagues was a
successful collaborative effort bringing
together PGm and PGrD, as well
as resources from niBrt and fas
in ireland. it’s great to have these
successful and innovative programmes
recognised with the cPD award.”
the awards, now in their sixth year,
are aimed at recognising companies
or bodies that, through adopting
cPD activities and investing in their
engineers and technicians, have
enjoyed improved performance.
the scheme is co-funded by the
Department of enterprise, trade
and employment under the national
training fund and plays an important
role in the Government’s objective
to build a smart economy. the 320
organisations involved in the engineers
ireland cPD accredited employer
scheme employ in excess of 30,000
engineers and technicians.
Investments in H
ealth
WWW.BPX.ie crystallization WeB-Portal
Main picture: tániste mary coughlan with ssPc partners from left to right Prof Kieran hodnett,
university of limerick (ul) Prof edmond magner, ul, Dr liam tully (seated), leader Pfizer PDc
(Process Development centre), mr Jon o’halloran, ssPc manager, Dr Denise croker, ul, Dr Paul
Duffy, VP Pfizer Global manufacturing President and Prof Don Barry, President of ul.
Pictured below left are: Prof Kieran hodnett ul (university of limerick) lead Pi (Primary investigator)
ssPc (solid state Pharmaceutical cluster) and Dr Paul Duffy. Below right: an tániste mary coughlan
addressing the meeting at the university of limerick.
Last November The Tánaiste
and Minister for Enterprise,
Trade and Employment, Ms Mary
Coughlan T.D. unveiled the world’s
first Pharmaceutical Best Practice
Portal designed for, and by, the
pharmaceutical industry and
academic institutions. Pfizer Ireland
is a key partner in this project.
The Best Practice Crystallization
(BPX.ie) site is the result of a need
highlighted by industrial partners to
create a collaborative environment
which would focus on best practice
techniques. This in turn will assist
key research efforts, while supporting
the sector locally within Ireland in
its strategy to move up the R&D
knowledge and value chain.
the website has been developed
through the solid state Pharmaceutical
cluster (ssPc). the ssPc,
which is led by the university of
limerick (ul), is a collaborative
research group of ireland’s leading
pharmaceutical companies and third
level institutions. the ssPc brings
together leading researchers from:
Pfizer, GlaxosmithKline, eli lilly,
Janssen Pharmaceuticals, roche,
merck sharp & Dohme, clarochem,
covidien and schering Plough, together
with counterparts from university of
limerick, university college cork,
nui Galway, trinity college Dublin and
university college Dublin. Government
funding was provided through science
foundation ireland (sfi).
launching the portal, the tánaiste said
“this is a landmark day for scientific
research in ireland and, indeed, on
a global scale. the development of
this secure online facility enables
unprecedented collaboration among
a range of industrial and academic
partners, towards establishing best
practice in the field of pharmaceutical
compound crystallization. this
proactive and visionary arrangement
illustrates the collective determination
among ireland’s scientific community
to pool their resources and expertise
towards achieving far-reaching
outcomes for the benefit of ireland,
and for the stakeholders involved.
for me, this unparalleled level of
engagement signals the genesis of a
new kind of multi-sectoral partnership
which, it is hoped, will be adopted by
other disciplines in the wider science
and engineering arena, both here and
internationally.”
Pfizer’s Dr Paul Duffy said: “the
launch of the BPX portal is not only a
world first in collaboration within the
pharmaceutical community but it also
further reinforces ireland’s reputation
as a leader and innovator in a sector
which plays such a vital role in our
economy. this project is an excellent
example of academic institutions and
industry partners working together
in a collaborative manner to address
a specific need and generating
knowledge-based solutions to a
collective problem.”
Investments in H
ealth
In August 2009, an international
youth leadership conference held
at King’s Hospital, Dublin offered an
exciting and pioneering approach to
youth leadership.
the albert schweitzer’s leadership
for life programme, developed by
foróige in ireland in partnership with
the irish chamber of commerce usa
(iccusa), was designed to help young
people around the world to develop the
skills, vision and confidence to become
effective leaders.
an international delegation of 200
young people aged between 15 and 18
from the us, Korea, nigeria, the uK
and ireland attended the conference.
the delegates were nominated by youth
youth leaDershiP conference
Working w
ith C
omm
unity Groups
Main picture: students who came from all over the world to attend the conference. Below right
are Grainne quinn, it with claire murphy, cr Programmes manager, Pfizer ireland and a visiting
Korean student.
workers and volunteer leaders in their
own countries to attend the conference.
Participants at the conference had
the opportunity to meet with some
colleagues from Pfizer, who were
offering health advice. the effects
of smoking were revealed to them
using an ‘ageing booth’, whereby their
photograph was taken and then it was
aged, using specialised computer
software. Duplicate photographs
appeared on screen and in the first
image the participant was aged as a
non-smoker, while the second showed
how that individual would look if they
smoked. the booth proved to be a very
impactful exercise, with immediate
positive results.
“these young adults were visibly
shocked at how smoking could damage
skin and teeth and their reaction
suggested that they’d certainly think
twice about taking up the habit. in some
instances, where the individual was a
smoker, they said they would quit,” said
claire murphy from Pfizer.
on returning home, delegates
will continue to be supported and
encouraged by staff and volunteers in
their communities who will mentor
them on their personal leadership
journeys. they will be given any
assistance required to achieve their
goals from both the foróige leadership
team and the iccusa foundation.
Across many of Pfizer’s sites in
Ireland, colleagues are engaged
in cycling for fitness and for charitable
causes. One of the most established
groups is the Touring Club at Pfizer
Askeaton, which has been cycling
annually for Charity since 1989. 2010
will see the club celebrate 21 years of
charity fundraising!
the first cycle was initiated to raise
funds to help the daughter of an
askeaton colleague who was born
with cerebral Palsy. a group of seven
colleagues got together and organised
the very first charity cycle, to raise
funds to help the family cope with this
disability. this cycle, which was routed
from Galway to askeaton, was such a
success it was decided that it should
be repeated the following year for a
different charity.
since that first cycle in 1989, the
touring club has cycled every year
and raising over €750,000 in charity
fundraising and positively impacting
the lives of many people along the
way. the club has raised money for
charities such as milford hospice who
care for the terminally ill, our lady’s
hospital for sick children in Dublin,
the tourinG cluB at Pfizer asKeaton
Working w
ith C
omm
unity Groups
Main picture: clockwise starting at 9 - Dolores mcloughlin, Billy fitzpatrick, mike Burke, anthony
egan, Jim o’Keeffe, Gerry o’connor, tom stack, Bernadette murphy, mary mullane, and eamon
sheehy. Pictured below left: first cycle photo taken 21 years ago. Pat mullins, seanie mcGrath, tadgh
costelloe and Ger twomey. Pictured below centre: Jack feane, son of mary mullane who participates
in the event. Pictured below right: Gerry o’connor – the only member of the Pfizer askeaton touring
club who has participated in all 21 cycles.
the Jack and Jill foundation, children
at risk ireland, mid-West school for the
Deaf, cystic fibrosis, Down syndrome
association, chernobyl children’s
Project and more.
touring club chairman Jim o’Keeffe
says: “the numbers joining the cycle
increase every year – we always try to
select deserving local charities where
additional funds can significantly
impact the lives and health of
benefactors and make a difference
– this is what really makes it all
worthwhile”.
interestingly in 2001, this team of
cyclists again came to the assistance
of yet another colleague when his
daughter, at the age of seventeen,
contracted a serious form of
meningitis. this young lady needed a
prosthesis to enable her to walk again.
the funds raised by this cycle helped
the family adapt their home to support
their daughter’s disabilities. the wider
askeaton community also gave huge
support to the touring club, as did the
other askeaton colleagues and their
families - this fundraiser was one of the
touring club’s most successful cycles.
the cycles have become a family
fun day event, and many children
of colleagues take to the road on
their bicycles too. other colleagues
assist with bucket collections as the
entourage cycles through towns and
villages en route. this kind of event
requires a lot of administration both
before and after the cycle event.
the club has also forged excellent
relationships with some of the
charities, and some of these friends
continue to join the touring club in
cycling events. the touring club is
organised, funded and managed by
Pfizer colleagues.
in their 21st year, 2010, the fundraiser
cyclists will be on the road again. this
time the chosen charity is the Brothers
of charity (limerick & mid-West). this
organization provide a range of services
that contribute to the enhancement
of the lives of many individuals with
intellectual disabilities and their
families. may Phillips of the Brothers
of charity said: “the funding that we
will receive from your group will afford
us the opportunity to further develop
the services we provide for our service
users. We are delighted to have the
opportunity to work with your group on
this project”.
complete their leaving certificate and
therefore are at a distinct disadvantage
when trying to find work.
a recent report by the economic and
social research institute showed that
these young people were more than
five times as likely to be unemployed
than those with a leaving certificate.
the Pfizer volunteers have attempted
to impact this number by highlighting
to the students that education is a
valuable thing and something that
should be respected. adequate
preparation in terms of educational and
vocational qualifications will be more
important than ever in ensuring that
our young people are equipped to take
advantage of a shrinking pool of job
opportunities.
for many volunteers, their involvement
in Junior achievement was a big
challenge. to face an audience of
expectant teenagers or children
hanging on your every word is not an
easy feat, but all volunteers faced this
head on and overcame their fears. the
feedback from the Junior achievement
staff, principals, teachers and students
has been outstanding.
“lorraine was a great addition to our
1st year classroom. she was always
extremely well prepared for each class,
was attentive to all the students and
encouraged them to get involved and
share opinions. thanks to lorraine
and to Pfizer,” said catherine Begley,
teacher in st aloysius college,
carrigtwohill about her Pfizer volunteer
lorraine Powell.
Pfizer volunteer eileen hayes had this
to say about her time in the classroom:
“i must admit i was a little
apprehensive until i got going! they’re
a lovely bunch. there are 27 in total
and they are full of beans. they really
interacted very well and were almost
jumping out of their skins offering
to help with distributing the leaflets,
letters, stickers and fridge magnets.
they came up with loads of examples
of jobs in the community – one little
fellow even mentioned that his aunt is
an archaeologist! and he knew what
that was! so i was very impressed with
him!”In the last school year of 2009,
the Junior Achievement/Pfizer
partnership had yet another very
successful year. Many of our sites in
Ireland participate and in Cork alone,
a total of 28 members of staff taught
programmes, reaching nearly 800
students in 21 schools across Cork.
This has been a fantastic achievement
and one that would not have been
possible without the dedication,
commitment and enthusiasm of all the
volunteers involved.
Junior achievement ireland is a not-
for-profit educational organisation that
uses volunteers to encourage young
people to remain in education and teach
them the skills they need to succeed in
a changing world.
the Pfizer volunteers have played a very
important role in educating students
about business and enterprise, the
importance of education, the value of
earning an honest living and having
a good job. the volunteers have also
exposed the students to the many job
opportunities in Pfizer and the various
career paths that can be pursued within
the company.
19% of students in ireland do not
Junior achieVement Pfizer PartnershiP
Working w
ith C
omm
unity Groups
Main picture: the visit of boxer Bernard Dunne to Pfizer little island along with a class from the
local school; scoil inse ratha. Pictured below left: cathleen Dullea with the students of togher Boys
national school, during the ‘our nation’ programme. Pictured below centre: Jennifer irwin with 1st
class students of carrigtwohill Girls national school, during the ‘our families’ programme. Pictured
below right: Gerry Beecher with the students of st. columba’s Girls national school showing their
certificates of achievement.
sustainable and useful projects for the
tallaght area.
fettercairn community centre was
chosen as the place to begin a pilot
project. following a meeting with
several groups at the centre, which
included representatives from schools,
older groups, youth groups, the hse,
pre-school groups, outreach groups,
community groups and health centre
groups, the ‘train the trainers’ project
was chosen as a starting point.
the ‘train the trainers’ project
incorporated healthy lifestyle elements,
including modules on nutrition,
shopping, cooking, activity, time
management, motivational techniques,
communication and psychology. the
modules were delivered over a period
of six weeks to a specific group who,
in turn, were able to deliver these
elements to their colleagues and/or
clientele.
twenty one participants completed the
pilot training course, and Pfizer hosted
a feedback and appraisal session four
months after its conclusion. some 84%
of participants said that the course had
been extremely relevant to their area of
work.
Pfizer’s input into the programme
drew upon in-house expertise and
past experience, especially in relation
to the ‘Way2Go, for a healthier you’
programme.
the project was run by Dr mark
harrold, a clinical psychologist, and
owen fitzpatrick, a psychologist and
psychotherapist who has presented
workshops across the world teaching
people how to enhance their quality
of life. In 2009, the Tallaght community and
the business world joined forces to
tackle the issues of health, wellbeing
and nutrition in order to change
behaviours and attitudes of local
residents towards health and food
nutrition.
Pfizer, sodexo, Glanbia and Business
in the community ireland (Bitci)
combined their expertise and resources
in an effort to deliver worthwhile,
PositiVe sKills for liVinG (Psl) ProGramme
Working w
ith C
omm
unity Groups
Pictured is David Gallagher with maria Keegan, one of the participants of the pilot programme. also
pictured at the launch of the pilot project in fettercairn community centre are owen fitzpatrick,
Psychologist and Psychotherapist with marianne maughan, participant and claire murphy, cr
Programmes manager, Pfizer ireland.
The Positive Skillsfor Living Project
using the appeal of soccer to help
encourage men to lead healthier and
more active lifestyles. it is focused on
making small changes and setting
realistic goals, enabling participants
to enjoy life, achieve a healthy body
and mind and have the courage to
challenge yourself. Positive mental
health, drug awareness and accessing
local health services were also covered
in the 10-week programme, which
involved two meetings a week.
the key aim of the programme was
to empower men to make positive
choices, and incentives for successfully
completing the programme included
the opportunity to see celtic football
team play.
the programme was found to be
hugely effective, connecting in a very
special way with the target community,
and representing a very genuine and
worthwhile example of best practice in
how to effectively engage with men.
Pfizer Healthcare Ireland teamed
up with Glasgow Celtic football
club, the HSE and the Larkin Centre,
Dublin to organise a 10-week health
and wellbeing programme for men
aged over 30 in Dublin’s north
inner city.
the men’s health and Wellbeing
Programme aimed to promote healthy
habits and attitudes and educate
on drinking responsibly, cooking
and eating healthily, maintaining a
healthy weight and stopping smoking.
it encouraged exercise and provided
information on coping with stress and
lowering blood pressure, cholesterol
and blood sugar levels.
the project was inspired by celtic’s
Wellman Programme, which has been
the men’s health anD WellBeinG ProGramme
Working w
ith C
omm
unity Groups
Main picture: some of the participants in the programme kitted out in celtic football gear.
Below right: a selection of images taken during the programme, including the
programme brochure.
Every year, Business in the
Community Ireland (BITCI),
collates examples of best practice in
corporate responsibility in its member
companies. This annual compilation,
Inspiring Excellence shines a light on
excellence in leading companies in
Ireland, in order to engage and inspire
businesses of all sizes to promote and
communicate their own responsible
practices.
Pfizer’s commitment to improve the
health of young People in ireland
was selected by Bitci in 2009 as an
excellent example of a long-term
commitment to bring about real
and lasting change that will have a
significantly positive impact.
“We have been greatly impressed
that Pfizer has taken the lead to
tackle the public health challenges of
obesity and smoking in young people
- two issues that are major causes
of diabetes, cardiovascular disease
and cancer. Working in partnership
csr Best Practice
Working w
ith C
omm
unity Groups
Pictured below are examples of some of the work Pfizer has undertaken to improve the health of
young people in ireland.
with the Department of education and
other key stakeholders, Pfizer has
developed a national programme and
produced practical tools for children
and teenagers to inform them of the
benefits of making healthier lifestyle
choices.”
since october last, Business in the
community ireland has been offering
public access to over 200 examples of
responsible business actions taken by
50 companies in ireland. this unique
collection of positive impact stories
focuses on the areas of environmental
impact, sustainable Procurement,
customer service, community
involvement & employee relations in
leading companies.
Best Practice examples from inspiring
excellence are available on the
Business in the community ireland
website at www.bitc.ie
The paper used in this document is m
ade from 75%
recycled paper and 25%
sustainable wood pulp and is certified by the Forest Stew
ardship Council.
The paper used in this document is m
ade from 75%
recycled paper and 25%
sustainable wood pulp and is certified by the Forest Stew
ardship Council.
Pfizer’s activities in driving health
policy change in Ireland were
recognised in 2009 with accolades
from the public affairs community.
at the Public relations consultants
association (Prca) awards, Pfizer
was rewarded for having the best
public affairs programme for its men’s
healthcare initiative, which highlighted
the poorer health status of men in
ireland. a key part of the project was
the major report – the Pfizer health
index – exploring the health status,
challenges and needs of irish men.
the goal of the initiative was to
highlight the need for a gender specific
response to address men’s health
issues.
finance minister Brian lenihan
presented the award to tara Delaney
of Pfizer. commenting on the win, the
judges described the programme as
“an excellent and innovative approach
to highlighting a policy need, which
resulted not only in the desired public
policy outcome, but also greatly
enhanced the company’s reputation and
brand status”.
“throughout the year Pfizer continued
to focus its efforts in informing health
policy across a range of therapeutic
conditions, including cardiovascular
health and encouraging the
development of appropriately supported
healthcare resources and services
for smoking cessation. the alliance
formed in 2008 “Working together
towards a tobacco free society”,
saw an international conference on
tobacco control hosted in Dublin by
the joint agencies of ash ireland,
the environmental health officers’
association, the health service
executive, the irish cancer society,
the irish heart foundation, the irish
thoracic society, the national cancer
control Programme and the tobacco
free research institute, together with
Pfizer healthcare ireland. collaborative
efforts between these groups continued
in 2009 in an effort to help ireland
reduce the number of smoking-related
illnesses and deaths. it is estimated
that approximately 7,000 people die
from tobacco use in ireland every year,
costing millions of euro annually to the
healthcare system for treating tobacco-
related illnesses.
DriVinG health Policy chanGe in irelanD
Health Inform
ation &
Research
finance minister Brian lenihan presenting the Public relations consultants association
(Prca) award, ‘for having the best public affairs programme for its men’s healthcare
initiative’, to tara Delaney, Director, external affairs, Pfizer ireland. Pictured below
right, minister mary harney at 2008 ‘Working together towards a tobacco free society’
conference.
In August 2009, the Lance Armstrong
Foundation brought together more
than 500 world leaders in oncology
for the LIVESTRONG Global Cancer
Summit in Dublin for three days,
with the goal of working to make
cancer a global health priority.
The Lance Armstrong Foundation
established the LIVESTRONG Global
Cancer Campaign to urgently address
the burden of cancer worldwide
and support the 28 million people
living with cancer around the globe.
Pfizer’s commitment to research
and development in oncology was
highlighted at this three-day event.
caroline roan, VP of corporate
responsibility and President of
the Pfizer foundation presented to
corporate and global leaders from over
60 countries at the summit. she was
part of a panel moderated by lance
armstrong, along with the ceos of
nike and american century company
where she outlined Pfizer’s r&D
efforts and support of public health
partnerships across the world. in total,
the Pfizer foundation, together with
Pfizer country offices is committing
$47 million over a four year period
to programmes aimed at improving
cancer-related health outcomes and/
or supporting cancer or tobacco control
efforts. it was a great opportunity for
Pfizer to participate in the dialogue
encouraging urgent action to address
the global cancer burden, and to
highlight our own endeavours in this
area.
While visiting Dublin, caroline and
her team also met with a number of
our key stakeholders and partners
to hear about the programmes we
are implementing in ireland to help
improve the health of our country and
our environment. she met with the irish
cancer society which is a recipient of
Global health Partnership funding and
is working with Pfizer on a collaborative
project to build effective cancer support
groups throughout ireland. she also
learned more about our cr approach
in ireland and met with Business in the
community, the non-profit organisation
specialising in advice and guidance
to leading companies in ireland on
corporate responsibility.
GloBal cancer summit – DuBlin
Health Inform
ation &
Research
Pictured below from left to right are caroline roan, Vice President, corporate responsibility,
Pfizer, Dervila Keane, health services relationship manager, Pfizer and olwyn ryan, Project
manager, irish cancer society. also pictured is caroline roan with olwyn ryan outside the irish
cancer society, Dublin.
The recently unemployed are
four times more likely to claim
to have depression than the general
population, according to the results
of the 2009 Pfizer Health Index, which
were announced in November.
there is also evidence that the
recession is leading to anxiety over
money, is bad for self-esteem and is
leading to relationship tension. the
greatest impact of the recession is
apparent among those between the
ages of 25 and 50 who are parents and
who live in urban areas.
now in its fourth year, the Pfizer health
index details the findings of a nationally
representative survey of the health and
wellbeing of the irish population. the
2009 study also looked at the impact
of the recession on people’s lives, with
particular focus on those who had been
recently unemployed.
roughly half of the adult population
claimed that they are finding it hard to
make ends meet and similar numbers
are shopping in cheaper retail outlets
and socialising less. a third indicated
that they are booking fewer holidays in
ireland and abroad and about a fifth are
having problems with mortgage or loan
repayments. some 16% indicated that
their salary has been reduced at work,
while 13% said that their work hours
had been reduced. furthermore, 7% of
those surveyed said they had lost their
jobs.
although personal and family health
continue to be key priorities for irish
adults, job security, finances and money
are all rising as key issues of concern,
and concerns about the cost of living
would appear to have been replaced by
more immediate concerns for personal
finance and job security.
Pfizer health inDeX 2009
Health Inform
ation &
Research
the Pfizer health index is an annual report into the perceptions and attitudes of the irish population
towards health and wellbeing. in 2009, the Pfizer health index focused on the impact of the recession.
Pictured at the launch are; David coleman, clinical Psychologist and tV broadcaster with tara Delaney,
Director of external affairs, Pfizer. Pictured bottom left: aliesha smith, Dara o’shaugnessy and alannah
Pugh. Picture bottom right: David coleman, Dr maureen Gaffney, Psychologist and tara Delaney.
Environmental SignificanceProject Description
PREVENT
MINIMISE
REUSE
RECYCLE
10 tonnes/year
1,360 drums/year
62,400 cups/year
14 tonnes/year
12 tonnes/year
Restaurant Recycling Programme
Reuse of Containers IPAWASTE
SOLVENT
Eliminate hazardous plastic drums
Bio-hazardous Waste Stream
Polystyrene cups
Reduce Pharma Solid hazardous waste
1.5 tonnes/year
S lid h
to this the volume of waste sent for
recovery/recycling increased by 25%.
Waste Prevention
By installing a waste autoclave, the site
decreased the off-site disposal of the
bio-hazardous waste stream from the
site by approximately 10 tonnes/year.
the introduction of travel mugs on-site
means that polystyrene cups are no
longer used on-site and therefore not
disposed of to landfill.
Waste Minimisation
Previously some chemicals were
delivered to the site for utility purposes
in 25l drums which had to be disposed
of once empty. receiving the chemicals
in bulk form in iBc containers means
that the number of hazardous plastic
drums has reduced by 1,360 drums a
year.
a review was conducted on all waste
streams generated in the production
areas where it was identified that a
portion of waste that was sent for
incineration as ‘Pharma solid Waste’
was not hazardous and could be
recycled. the implementation of this
project has resulted in a reduction of
‘Pharma solid Waste’ by 14 tonnes/
year.
Re-Use
the 200l drums which previously
contained iPa for production use are
re-used to dispose of waste solvent.
this has resulted in a reduction of 1.5
tonnes/year of hazardous waste.
Recycle
a recycling programme was introduced
in the restaurant which overall has
resulted in a reduction of 12 tonnes/
year diverted from landfill. this
programme involves composting
all food waste and segregating all
recycling material where possible.
Throughout 2009, Pfizer people and
projects continued to aggressively
reduce the environmental impacts of
their manufacturing activities. Pfizer
Dun Laoghaire’s Towards Zero Waste
Programme, is just one example of
this.
Below is a diagram which summarises
the various projects implemented so
as to prevent, minimise, re-use and
recycle waste streams generated on-
site.
through the implementation of
the projects listed in the diagram
the volume of hazardous and non-
hazardous waste generated in 2009
decreased by 2.5% and 4% respectively,
compared to 2008 figures. in addition
toWarDs zero Waste ProGramme
Environment
Diagram below: illustrates the towards zero Waste Programme as implemented by Pfizer site
Dun laoghaire.
the Voice of younG PeoPle – rePort on teenaGe smoKinG
Public H
ealth Inform
ation
Teenagers think smoking plays an
important role in being accepted
by their peers and that being socially
accepted is more important than their
health, according to a recent Pfizer
‘Way2Go’ report.
‘the Voice of young People – a report
on teenagers’ attitudes to smoking’
incorporates the results of research
conducted with irish teenagers aged 16
to 18 in relation to their smoking habits
and attitudes to health, smoking and
smoking cessation.
the report found that the majority of
participating teenagers had started
smoking as young as 12 or 13 years
of age. none of this group considered
their lifestyles to be healthy, with
‘smoking too much, drinking too much
and eating too much junk food’ cited as
reasons for their unhealthy lifestyles.
When asked what makes a healthy
lifestyle, healthy diet and regular
exercise were considered important
to teenagers, but none of them
considered not smoking as a way of
staying healthy. the move from primary
to secondary school was revealed as
a trigger point for many teenagers to
start smoking, with teenagers saying
they used cigarettes as a coping
mechanism to manage everyday stress.
alcohol consumption in early teenage
years and parents who smoke were
found to act as influential factors
amongst the teenagers, with ease of
access to cigarettes through retailers
also acting as an encouragement.
Peer pressure, curiosity and being
sophisticated or ‘cool’, were found to
play a part in influencing them to try
their first cigarette.
the teenagers reported receiving advice
on living healthily in their schools
and from their parents, which they
generally expressed limited interest
in. this appeared to be most likely as
a result of the delayed onset of the
health consequences of smoking, and a
perceived low risk from smoking in the
short to medium term.
Pictured at the launch of Pfizer healthcare ireland’s report ‘the Voice of young People – a report
on teenagers’ attitudes to smoking’ are Galway hurling star Joe canning and secondary school
students, enya farrell, age 17 and aoife Delaney, age 16, both from Dublin. Pictured below left:
enya farrell and aoife Delaney. Pictured below centre: Galway hurling star Joe canning. Pictured
below right: Dr sean Gaine, consultant respiratory Physician, mater hospital and Dr angie Brown,
consultant cardiologist & chair, ash ireland.
equal access to healthcare, health
cutbacks, hospital co-location, hospital
reform and bed capacity were some of
the topics debated. Debaters included
fine Gael and labour spokespersons
on health Dr. James reilly tD and Jan
o’sullivan tD, cardiac surgeon maurice
neligan, consultant endocrinologist Dr
Donal o’shea and stephen mcmahon
of the irish Patients’ association,
among others.
all debates proved lively, interesting
and at times controversial, attracting
large numbers of people and
allowing those attending to articulate
perspectives and concerns on these
contentious and critical issues.
Pfizer health DeBate series 2009
Public H
ealth Inform
ationPictured at the launch debate of the 2009 Pfizer health Debates series, in association with the
irish times are Jan o’sullivan tD, labour spokesperson on health, tara Delaney, Director, external
affairs, Pfizer and fintan o’toole, the irish times. Pictured opposite page below left: at the limerick
debate is mr maurice neligan, cardiac surgeon and irish times columnist. Pictured opposite page
below centre: fintan o’toole, chairperson/moderator of debate series. Pictured opposite page below
right: at the launch debate is Professor Donal o’shea, consultant endocrinologist, st. Vincent’s
university hospital, Dublin.
The Pfizer health debate series, in
association with The Irish Times,
took place in venues throughout the
country during 2009 and has been
hailed as a major success, providing
a forum for the Irish public to voice
their thoughts and concerns on
Ireland’s health system.
irish times assistant editor fintan
o’toole acted as chair for the series.
all debates were open to the public and
were free of charge.
according to tara Delaney, Director
of external affairs with Pfizer, the
debate series offered an opportunity for
people across the country to engage
and discuss topical health issues with
key opinion leaders in the healthcare
field and hear open and frank debate
on relevant health and social issues in
ireland.
the series opened and closed in trinity
college Dublin, and debates were held
in university college cork, limerick
institute of technology, nui Galway
and Dundalk institute of technology.
quit smoKinG camPaiGn
Public H
ealth Inform
ationPictured below are “emmet” and “fiona”, two of the inspiring smokers from the campaign.
also featured are the quitwithhelp website and various images from the tV ad.
Pfizer Healthcare Ireland joined a
pan-European initiative to reach
out to smokers and encourage them
to approach their doctor for help and
support to quit smoking.
the campaign ran for two weeks on tV,
radio and online media in november,
2009. it featured real patients telling
real stories, with real results. like
many smokers, these patients had tried
to quit on several occasions before
deciding to visit their doctor, a move
that proved to be the vital ‘missing link’
in their previous quit attempts.
the first phase of the campaign
focused on inspiring smokers to quit
as they approached the new year. it
featured emmet, who is in his early 30s
and had smoked for over 10 years. he
finally managed to quit with the help
of his doctor and his story provides the
message for the campaign.
the campaign appeared on rte, tV3,
sky, e4, 3e, living and the comedy
channel. ads were heard on rte
2fm, todayfm, radio 1, 98fm, 4fm
and many regional stations, and the
campaign appeared on many popular
websites, including rte.ie, independent.
ie, irishtimes.com, eircom.net,
entertainment.ie and irishhealth.com.
at the end of the commercial,
viewers are directed to a website,
www.quitwithhelp.ie, which provides
more information about seeking help.
men’s health messaGes
Public H
ealth Inform
ationPictured below are images from the men’s health minute which was aired on setanta sports ireland.
Dr John faul is a respiratory consultant who presented the first message about quitting smoking
in october. mr t.e.D mcDermott, consultant urologist presented a message on erectile Dysfunction.
Below left: is Dr David o’Gorman who presented on back pain and Dr niall mulvihill who presented a
message on cardiovascular disease.
Last year, Pfizer teamed up with
Setanta Sports Ireland to deliver
important health messages to the
sports watching public.
setanta ireland’s viewership is
predominantly males aged between 30
and 50, who tend to be a difficult group
to reach in terms of looking after their
health.
the first message aired in october
focused on smoking. Dr John faul,
a respiratory consultant at connolly
hospital, Dublin, delivered a powerful
message on quitting smoking. he
spoke about the importance of quitting,
encouraging viewers that quitting
smoking could be the most important
thing a person can do for their health.
Dr faul acknowledged the difficulty of
giving up smoking but outlined some
useful steps to take and explained
the benefits that quitting has on a
smoker’s health. Pfizer’s quit smoking
booklet, which can be received simply
by sending a text message, can provide
help for the difficult first step.
the quit smoking message ran for four
weeks on both setanta ireland and
setanta sports 1. it was the first in a
series of important health messages,
followed by messages on back pain,
erectile dysfunction and cardiovascular
health. it is hoped that the series of
health messages will encourage people
to make some positive steps to improve
their own health.
told over the course of three films.
the films received extensive media
coverage and were widely credited with
highlighting this debilitating condition
in a very unique and sensitive way.
a number of the films including ‘the
Knife’, ‘heat’ and ‘Keeping the Beast at
Bay’ were viewed on youtube.com
reelinG in the Pain camPaiGn
Public H
ealth Inform
ationmain picture is of the winners of the ‘reeling in the Pain’ competition with their promotional
posters: (l-r) niamh redmond, annette hunter, yann seite, eimear Kearney and niall finn.
Below right: Dr John farrell, Pfizer healthcare ireland with michael Bohill from icPa.
Pfizer and the Irish Chronic
Pain Association (ICPA) joined
forces in 2009 to raise awareness of
neuropathic pain in a very unique way:
through film. Members of the public
were invited to submit a personal
narrative or storyboard describing
their neuropathic pain and the
challenges of living with the condition.
Parents, relatives or friends could
also submit entries.
Winners of reeling in the Pain had their
stories developed and produced by an
award-winning irish film production
company.
the short films were launched at a
viewing in the lighthouse cinema,
Dublin in may 2009. the project was
backed by six-time academy award
nominee Jim sheridan.
neuropathic or nerve pain results
from direct damage to the nervous
system. as a result of this damage,
nerves transmit signals abnormally to
the brain where they are recognised
as pain. it is estimated that more than
120,000 people in ireland suffer with
this condition.
the stories of winners niamh
redmond, annette hunter, yann seite,
eimear Kearney and niall finn were
Migraine MonitorMigraine Association of Ireland in association with Pfizer Healthcare Ireland and Irishhealth.com
Contact: Donna Walsh, Migraine Association of Ireland on 01 8941280 or [email protected].
Migrainemonitor.ie – an initiative for Irish patients allowing them to
instantly update a permanent online record of their migraine attacks
from their mobile phone via SMS.
Description of Initiative
launch in March 2009 of the innovative SMS/online service www.
migrainemonitor.ie.
healthcare professionals as they try to minimise the impact of
migraine on family, work and social life.
quickly and easily updating their personal online Migraine Monitor
direct from their mobile phone - any time and anywhere that suits.
which will help patients and their health professionals to identify
trigger factors and record pain intensity/severity and frequency
management of migraine.
Migraine Monitor is an innovative solution in the chronic
disease management arena as the primary patient interface is SMS
of other diseases such as chronic pain.
Ireland (MAI) in collaboration with Pfizer Healthcare Ireland (PHI) and
Irishhealth.com
2009 & October 2009 to the national press.
stands and patient leave pieces were
distributed to neurologists, general
practitioners, practice nurses,
specialist nurses and pharmacists to
build awareness of the new service.
website has a link on their home
page to the www.migrainemonitor.ie
to their members during meetings.
Migraine
Monitor was made at the Eurohead meeting hosted
in Dublin on Saturday 23rd May 2009 by MAI, which
was attended by representatives from ten European
Migraine Patient Associations and Irish patients.
of the Irish Occupational Nurse Association and the
Irish Practice Nurse Association.
representatives are actively promoting the new service
during calls.
directly to Irishhealth.com’s 135,000
registered members via the weekly
electronic newsletter, as well as an on-
site banner advertising.
was syndicated to 25 local and regional
newspapers via Irishhealth.com’s weekly
‘Health Update’ newspaper column.
of circa 780,000 copies, with an estimated
weekly readership of around 1.8 million.
bulletin (March 31st 2009), and included
Director, PHI and migraine sufferer, Marie
O’Riordan (see link to newsclip on the
home page of www.migrainemonitor.ie
website).
new service in one of their chat shows.
the media in a number of national
publications since the launch
Presentation for the
Best Use of IT Award at
The Irish Healthcare
Awards 2009
Patient experience of the Migraine Monitor
‘After a debilitating migraine attack you just want to
forget. Forget the pain, the nausea, the sensitivities,
the three days spent in bed...
But forgetting is not an option when you need to fill
in a migraine diary, and updating a migraine diary
during an attack is often out of the question’.
This is a predicament familiar to migraine sufferer
Marie O’Riordan.
‘During my worst attacks I often can’t think straight,
never mind keep a diary,’ she says, ‘And trying to
remember what to write down after an attack is often
impossible. We’re programmed to forget pain.’
However, since the launch of the Migraine Monitor,
Marie has been granted a new lease of life.
‘Texting during a migraine is a lot easier than picking
up a pen and making notes,’ says Marie, ‘Plus even
if you only text a couple of words to the monitor, you
can log on later and fill in the rest.’
‘I’m a very visual person,’ says Marie, ‘So the graphs
that the monitor generates really help me to keep
track of my migraine better than the paper version.’
Plans for the next phase
of the project include
the ability for a patient’s
healthcare professional
to download the patient’s
tracker in advance with
their permission, allowing
pre-analysis prior to a
consultation.
be trialled at the Migraine
Clinics at Beaumont
Hospital and Cork
University Hospital.
Such a facility would also
allow for consultations
over the phone, if
availability of this service
would be of particular
benefit to migraine
sufferers living in remote
rural areas, who have to
travel long distances to
attend specialist clinics.
Migraine sufferers are encouraged by their healthcare
professionals to keep a diary (usually paper based) to
help identify trigger factors and frequency of attacks.
However, many forget to bring their diaries to their
appointments or if they do remember, the record is not
always legible and the data can be time consuming to
analyze.
According to the MAI, it is estimated that between 12-
15% of Irish people suffer from migraine – which means
that roughly half a million people suffer from migraine in
Ireland. With over 5.2 million mobile phone subscriptions
in the country, the potential for this service to assist
migraine sufferers is significant. It is estimated that
migraine costs Irish businesses �252 million every year
as a result of lost productivity with the average migraine
annually. It was considered by all the stakeholders in
this project that the benefits of such an initiative were
significant.
months in early 2009 with input from MAI, and in
consultation with a number of healthcare professionals
working with migraine sufferers. Prior to launch, it was
tested with a focus group of migraine sufferers and
their feedback and comments led to refinements in the
service.
they experience a migraine attack they can directly update their
records by texting ‘PAIN
57500.
‘PAIN 7Pain 7 bad pain since early morning’ and all this
appropriate. They can also monitor their migraine attacks
migmontest
pfizer999. Please feel free to
Options
diary entries are recorded.
The cost of texts to users is at standard text rates.
All data is held by irishhealth.com and is subject to
strict data protection
Intr
oduc
tion
Prom
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Futu
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for
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serv
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Text the wordPAINfollowed by a number from 1-10 to57500
Introducing the... Migraine Monitor
PAIN
57500
Register free on www.migrainemonitor.ie
Best Use
of IT Award
Med
ia C
over
age
Public H
ealth Inform
ation
and record pain intensity/severity and
frequency of attacks. the analysis of
such data can assist in the lifestyle
management of migraine.
the migraine monitor is an innovative
solution in the chronic disease
management arena, and the service
can be readily adapted for the self-
management of other diseases, such
as chronic pain.
it is estimated that between 12-15%
of irish people suffer from migraine.
With over 5.2 million mobile phone
subscriptions in the country, the
potential for this service is huge.
the migraine monitor subsequently
won the ‘Best use of information
technology’ award at the irish
healthcare awards 2009.
Pictured at the presentation of the award for Best use of it at the irish healthcare awards 2009 in
the shelbourne hotel, Dublin on october 15th, are from left to right, John malony, Pfizer healthcare
ireland, suzanne haddon, migraine association of ireland and howard Beggs of sponsors, helix
health. also pictured are images from the migraine monitor website.
Best use in i.t. –miGrainemonitor.ie
Migrainemonitor.ie, an initiative
allowing people with migraines
to instantly update a permanent
online record of their migraine
attacks from their mobile phone, was
developed by the Migraine Association
of Ireland in association with Pfizer
and Irishhealth.com.
migraine sufferers are encouraged
by healthcare professionals to keep a
diary to help identify trigger factors and
frequency of attacks. however, many
forget to bring their diaries to their
appointments and if they do, the data
can be time-consuming to analyse.
the new service enables patients to
manage their migraines by quickly and
easily updating their personal online
monitor direct from their mobile phone
any time and anywhere that suits.
the service then creates a valuable
online personal migraine diary, which
will help patients and their health
professionals to identify trigger factors
ShanballyBiologics facility
CORKLittle IslandLipitor manufacturing
LoughbegLipitor tableting
RingaskiddyActive ingredient manufacturing
KILDARENewbridgeSolid dose pharmaceutical manufacturing
LIMERICKAskeatonNutritionals manufacturing
Citywest
Grange Castle One of the world’s largest biopharmaceutical campuses
Dun Laoghaire Aseptic manufacturing
Dublin Treasury
DUBLIN
GFS-E
5,000 people employed
10 locations across Ireland
$7 billion capital investment
aBout Pfizer in irelanD
Pictured below: the map of the Pfizer locations throughout ireland.
Investments in H
ealth
Pfizer is one of Ireland’s leading
employers and the largest
pharmaceutical sector investor
and employer. One of the first
pharmaceutical companies to locate
in Ireland (1969), Pfizer has a rich
heritage of innovation and expansion
over a 40 year period. Since its
acquisition of Wyeth on 15th October
2009, the business now boasts over
5,000 colleagues across 10 locations
based in Cork, Dublin, Kildare and
Limerick.
Pfizer’s business interests in
ireland are diverse. there is a
manufacturing presence in active
Pharmaceutical ingredients, solid
Dose Pharmaceuticals, sterile
injectables, nutritionals, Vaccines
and Biopharmaceuticals; commercial
human Prescription, animal health,
nutritional and consumer health
products businesses; Global financial
services centre and a global treasury
operation.
the irish operations manufacture
some of Pfizer’s best selling
and newest medicines including
lipitor (cardiovascular), Viagra
(urology), sutent (oncology), enbrel
(rheumatology) and Prevenar
(vaccines).
ireland is a leading manufacturing
base for Pfizer globally, exporting to
international markets. total capital
investment by the company in ireland
exceeds $7 billion. the breadth and
range of the new Pfizer business
structure is well reflected in our
irish footprint which represents
major capital and human resource
investments over a large number of
years.
We believe that innovation is the key
to improving health and sustaining
Pfizer’s growth and profitability.
the quest for innovative solutions
should invigorate all of our core
businesses and pervade the Pfizer
community worldwide. in our drive to
innovate, we support well-conceived
risk-taking and understand that it will
not always lead to success.
We embrace creativity and consistently
pursue new opportunities. We look
for ways to make our research and
development capabilities, our products
and our services more useful to our
customers, and our business practices,
processes and systems more efficient
and effective.
We listen to and collaborate with our
customers to identify and make widely
available potential new products.