PFCC Partners

PFANetwork Webinar

September 24, 2014

10am – 11am PST

Today’s Agenda

• Welcome

• Diedtra Henderson, Institute of Medicine

• Network Member Highlight: Mary Ann Peugeot,

Vanderbilt

• Network News

• PFA Engagement Opportunities

Invitation from the Institute of

Medicine

Diedtra Henderson

IOM Program Officer

INSTITUTE OF MEDICINE

Roundtable on Value & Science-Driven Health Care

Objective: Advancing a continuously learning health system

Participants: Leadership from nine sectors: public, clinicians, delivery

organizations, payers, purchasers, information technology,

research, government, and engineering

A learning

health

system:

One in which science, informatics, incentives, and culture are aligned for

continuous improvement and innovation, with best practices seamlessly

embedded in the delivery process and new knowledge captured as an

integral by-product of the delivery experience.

Patient and

family aims:

VALUE, SCIENCE, CULTURE changes necessary to

ensure that patients and families receive the care they want

and deserve—and which continually improves.

The Roundtable’s Agenda: Patient-relevant strategies

Value: Improve transparency on the outcomes and costs of health

care delivery.

Science: Build the demand and involvement by patients and families for

real-time continuous improvement and learning from their

experiences.

Culture: Provide care that is most meaningful to people and their

families, that is team based, and that includes patients and

their families as full partners.

Web-based stakeholder survey

The Roundtable’s “Ask”

Please be in touch to help us build the type of patient & family

advisory council leadership network necessary to foster a

continuously learning health system in America.

Contacts: Diedtra Henderson

IOM Program Officer

DHenderson@nas.edu

Katherine D. Burns

IOM Senior Program Assistant

kburns@nas.edu

Andrew Wong

IOM Intern

awong@nas.edu

Network Member Highlight

Mary Ann Peugeot

Vanderbilt

Nashville, Tennessee

We Are All in This

Together:

Collaboration

Possibilities in

Hospital Settings

and Beyond

Mary Ann Peugeot, CPA, Volunteer, Advisor

brownmab@earthlink.net

615.292.0663

What’s the

Motivation for

Being Involved?

Polycystic Kidney Disease?

Kidney Donation?

Father’s chronic back pain and COPD?

Husband’s multiple pulmonary emboli?

Vanderbilt Leadership’s support of advisory council and activities?

Changes in health care system?

Is it really possible to narrow it

down?

“Anyone who is

involved in the

problem should be

involved in

developing the

solution.” Chris Hart

Some of my Activities as a

PFAC Member

Vanderbilt Patient & Family Advisory Council for 8 years(Chair 4 years)

MyHealth@Vanderbilt (patient portal) Committee

Patient Experience and Service Improvement Council

Representative on Food Committee

Subcommittees for Patient Promise, Patient Wait, Post-Discharge Phone Calls

Mock Patient for new nurse orientation

Speaker at new employee orientations

What or whom

are we waiting

for???

LET’S THINK OUTSIDE THE BOX!!!

Activities outside

Vanderbilt TN Hospital Association – Presentations at regional meetings

regarding collaboration with patients and families

Faith & Health committee with THA and other health care institutions to foster cooperation between hospitals and churches in care giving for discharged patients

Transitioning Patients Across the Care Continuum (TPACC) and Qsource – Patient and family representative on committees

Patient & family advisor at new dementia facility in Nashville

Advisory Board for School of Nursing at Lipscomb University

Tennessee Pharmacy Association – Fostering patient & family involvement

Siloam Family Health Center – Wants to start advisory council

What’s Next?

But I can’t

wait to find

out!!!

Who Knows?

Questions? Comments?

Network News

• What are the current activities your team is working

on?

• What have you tried that worked? What have you

tried that did not lead to an improvement?

• What is the primary challenge you’re facing? What

are you doing to address it?

PFANetwork

is on LinkedIn!

PFA Engagement Opportunities –

HQI Annual Conference Tuition Waivers

For questions regarding PFA tuition waivers, or to receive a copy of the application, contact Asma Ahmad at aahmad@chpso.org.

PFA Engagement Opportunities –

Pledge to Make Care “Better Together”

http://ipfcc.org/advance/topics/strategies-for-changing-policies.html

PFA Engagement Opportunities

– Patient Passport

PFA Engagement Opportunities • 2014 John M. Eisenberg Patient Safety and Quality Awards;

http://www.qualityforum.org/eisenberg_award/; due Sept. 30th

• Institute of Medicine (IOM) Patient and Family Council

Leadership Network; send links to webpages and example

materials to Diedtra Henderson at dhenderson@nas.edu

• Patient Centered Outcomes Research Institute (PCORI);

http://www.pcori.org/

• Partnership for Patients; http://partnershipforpatients.cms.gov/

PFA Engagement Opportunities

Upcoming Webinars

• Wednesday, October 22nd, 10am-11am PST

• Wednesday, November 29th, 10am-11am PST

• Wednesday, December 17th, 10am-11am PST

• Wednesday, January 28th, 10am-11am PST

• Wednesday, February 25th, 10am-11am PST

• Wednesday, March 25th, 10am-11am PST

Want your team’s work highlighted on an upcoming

webinar? Email me! Tara@pfccpartners.com

Thank You!