Presented by:

Part of PEX Networks’ Process Excellence Week 2013 22nd January 2013

Hilton Orlando Bonnet CreekOrlando FL

IBM CORPORATELEADERS BOARDROOM

www.pexweek.com

Exclusive discussion forum for senior leaders strategizing to align people, process and technology

IBM CORPORATE LEADERS’ BOARDROOM:

Who attended the IBM CLB in 2012?

IBM Corporate Leaders’ Boardroom discussion topics will include:

Thomson Reuters SVP Centre for Performance Improvement

United Health Group Vice President, Enterprise Quality

The McGraw Hill Companies SVP Business Process Management

McKesson Vice President, ReDesign

CSX Transportation Ast Vice President Process Excellence

USAA Vice President, Office of Enterprise Transformation

Advanced Micro Devices Director, Lean Six Sigma

Capital One Vice President, Consumer Service and Sales

Dow Jones Director, Business Process Improvement

Staples Vice President Business Processes

Johnson & Johnson Director, Process Excellence

Johnson Controls Vice President,Global Business Process Improvement

Morning Star Chief Quality Officer

AT&T AVP, Six Sigma

Citigroup Senior Vice President, Risk Strategy / Capital Analytics

Office Depot Vice President, Business Process Improvement

JP Morgan Chase Vice President, Corporate Process Improvement

Pfizer Sr Director Business Process Management

Merck Sr Director Six Sigma

Running alongside our main PEX Week event, IBM Corporate Leaders’ Boardroom is an exclusive, invitation-only boardroom discussion developed for the most senior process and technology practitioners.

Hosted by David Lubowe, Vice President andGlobal Leader, Operations and Supply Chain,IBM Global Business Services and accessible only by personal invitation, the Boardroom provides an invaluable opportunity to engage with executive level peers and formulate a forward vision for your organisation that will align people, process and technology to drive competitive, customer centric business operations.

IBM Corporate Leaders’ Boardroom tackles the issues that matter most to guarantee that your process strategy for 2013 enables the shift to a customer centric organization, drives top-line revenue growth and leverages innovation to create a sustainable competitive advantage.

Because the level of seniority in the room is so high, the agenda differs in its format and topics to what you may have previously seen from PEX Network. Rather than scheduled sessions, this forum will run like a boardroom meeting, and the agenda identifies the points for discussion – providing a flexible and informal meeting agenda driven by you, the corporate leadership.

1. The Integrated Enterprise:Driving top line revenue growth

Innovation and technology across the globe are growing at a feverish pace, enabling new levels of collaboration and new business and operating models. In this session participants will discuss how global integration and growth strategies exploit new sources of productivity to improve process outcomes and drive top line revenue growth.

2. Customer Centric Strategies: Enabling the shift to a customer centric organization

Empowered customers have increasingly higher expectations -- they have access to greater information for decision making and a hunger for superior products and services. In this session, participants will discuss their experiences and insights on how organizations are enabling collaboration and innovation to drive customer centricity, and how they are meeting new imperatives such as improving digital, social, and mobile presence.

3. Sustainability: Leveraging business insights and technology to drive innovation and create sustainable advantage

Many organizations have assimilated a much more strategic view of sustainability, shifting from a cost and compliance requirement to recognizing sustainability as a growth strategy. In this session participants will discuss how companies are differentiating in the marketplace through sustainability programs that create significant value and drive higher levels of performance.

For more information contact Rupert Glover on +44(0) 207 368 9702 or rupert.glover@iqpc.co.uk