pet sitting forms · pet sitting forms telephone: (703) 397-3838 [email protected] 4.4.3. in...

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PET SITTING FORMS Telephone: (703) 397-3838 www.KatesK9PetCare.com [email protected] CLIENT INFORMATION CLIENT & HOME INFORMATION: Name: ______________________________ Name of Pet(s): __________________________________ Address: __________________________________City_____________________________Zip________ Phone: ______________________ Email Address:___________________________________________ EMERGENCY CONTACT INFORMATION Name: ______________________________ Phone: _________________________________________ Email Address:________________________________________________________________________ SECURITY SYSTEM (If home has system): Code: ______________ Door Entering (must be near keypad): ________________________ Arming Instructions: ___________________________________________________________________________________ Disarming Instructions: _________________________________________________________________________________ PROPERTY DESCRIPTION: Security Fence: Yes No Invisible Fence: Yes No Pet Door: Yes No Parking Instructions (if needed): ______________________________________________________________________ Keys: Please have 2 keys ready for us when we meet - be sure you have checked them in your locks. I release my house keys to Kates K9 Pet Care to retain on file, in a secured location, for future services. I may revoke this release at any time, at which time my keys will be returned. Initial: __________ You must cancel walks with a minimum 24 hours notice for a credit. You will be charged full price for walks cancelled with less than 24 hours notice. Initial: __________ I authorize Kates K9 Pet Care to take pictures of my pet during their visit to view the Visit Report on the Client Portal as well as on social media. Initial: __________

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Page 1: Pet Sitting Forms · PET SITTING FORMS Telephone: (703) 397-3838  info@KatesK9PetCare.com 4.4.3. In either event as described in 4.4.1. and 4.4.2. above, …

PET SITTING FORMS

Telephone: (703) 397-3838 www.KatesK9PetCare.com [email protected]

CLIENT INFORMATION CLIENT & HOME INFORMATION: Name: ______________________________ Name of Pet(s): __________________________________ Address: __________________________________City_____________________________Zip________ Phone: ______________________ Email Address:___________________________________________ EMERGENCY CONTACT INFORMATION Name: ______________________________ Phone: _________________________________________ Email Address:________________________________________________________________________ SECURITY SYSTEM (If home has system): Code: ______________ Door Entering (must be near keypad): ________________________ Arming Instructions: ___________________________________________________________________________________ Disarming Instructions: _________________________________________________________________________________ PROPERTY DESCRIPTION: Security Fence: □ Yes □ No Invisible Fence: □ Yes □ No Pet Door: □ Yes □ No Parking Instructions (if needed): ______________________________________________________________________ Keys: Please have 2 keys ready for us when we meet - be sure you have checked them in your locks. I release my house keys to Kate’s K9 Pet Care to retain on file, in a secured location, for future services. I may revoke this release at any time, at which time my keys will be returned. Initial: __________ You must cancel walks with a minimum 24 hours notice for a credit. You will be charged full price for walks cancelled with less than 24 hours notice. Initial: __________ I authorize Kate’s K9 Pet Care to take pictures of my pet during their visit to view the Visit Report on the Client Portal as well as on social media. Initial: __________

Page 2: Pet Sitting Forms · PET SITTING FORMS Telephone: (703) 397-3838  info@KatesK9PetCare.com 4.4.3. In either event as described in 4.4.1. and 4.4.2. above, …

PET SITTING FORMS

Telephone: (703) 397-3838 www.KatesK9PetCare.com [email protected]

PET INFORMATION Pet’s name: __________________________________ Pet Date of Birth: _____________________________ □ Male □ Female □ Spayed □ Neutered Pet’s approximate weight:________________________ Breed: ______________________________ Markings: _____________________________________________ Vaccines Up to Date? □ Yes □ No □ Distemper □ Bordetella (kennel cough) □ Rabies Is your pet licensed with the city (if required)? □ Yes □ No License#: ________________________________ Does your pet need any Medications? □ Yes □ No (If ‘Yes’, a Medica�on Authoriza�on Form must be completed and on file) Is there anything in particular we should be aware of when caring for your pet? (Scared of loud cars, skateboards, kids? Eats objects/garbage on walks, health issues, allergies, etc? ) ____________________________________________________________________________________________ ____________________________________________________________________________________________ OK to give treats? □ Yes □ No Additional Notes: (another sheet may be attached for further details) __________________________________________________________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________________________________________________________ _____________________________________________________________________________________________ In case of any emergency, a signed Veterinarian Release Form is necessary for our files.

Page 3: Pet Sitting Forms · PET SITTING FORMS Telephone: (703) 397-3838  info@KatesK9PetCare.com 4.4.3. In either event as described in 4.4.1. and 4.4.2. above, …

PET SITTING FORMS

Telephone: (703) 397-3838 www.KatesK9PetCare.com [email protected]

PET SITTING CLIENT AGREEMENT The parties to this contract and agreement are: Full Legal Names:________________________________________________________ Physical Address: ________________________________________________________ (Hereinafter referred to as "the Owner") AND Kate’s K9 Pet Care and their employees 2505 Friendship Heights Drive Fort Washington, MD 20744 (Hereinafter referred to as "the Sitter") The parties choose the above stated addresses as their physical addresses at which legal proceedings may be instituted. Whereas the Owner wishes to engage the Sitter and the Sitter agrees to undertake the services under the terms and provisions defined in this Pet Sitting Contract as well as the Client’s Information sheet, Pet Information sheet(s) and the Veterinary Release Form which shall all become part of this Contract. Any reference to pets in this contract shall refer to those specified on the Pet Information sheet(s). 1. Relationship and Responsibilities It is expressly understood that the Owner retains the services of the Sitter as an Independent Contractor and not as an employee. The Sitter shall be responsible for his/her insurance and all statutory declarations and payments with regard to income tax and VAT where applicable. The Sitter undertakes to perform the agreed-on services in an attentive, reliable and caring manner and the Owner undertakes to provide all necessary information to assist in this performance. 2- Compensation: Owner agrees to pay all invoices from Walker for all services rendered. A $30 fee will be charged for all returned checks plus any bank fees incurred. 3. Duration: This Pet Sitting Contract shall come into effect for every Pet Sitting service request by the Owner. 4. Cancellation or Termination 4.1. Either party may terminate this Pet Sitting Contract a minimum of 48 (forty eight) hours prior to the first scheduled visit without incurring penalties or damages. 4.2. Failure by the Owner to cancel by giving the minimum notice required or any cancellation during recognized holiday periods will result in a $10 cancellation fee, unless such cancellation is caused by severe weather, death in the family or a medical emergency. 4.3. Where the Sitter as sole proprietor needs to cancel later than 24 hours prior to the Owner's departure due to unforeseen circumstances, he/she may appoint a substitute without approval of the Owner. 4.4. Should any pet become aggressive or dangerous, the Sitter may: 4.4.1. Arrange with the pet's Guardian to assume responsibility for the pet until the Owner's return; 4.4.2. Place the pet into a kennel or animal care facility at the Owner's expense if the Guardian is unable or unwilling to assume responsibility for the pet.

Page 4: Pet Sitting Forms · PET SITTING FORMS Telephone: (703) 397-3838  info@KatesK9PetCare.com 4.4.3. In either event as described in 4.4.1. and 4.4.2. above, …

PET SITTING FORMS

Telephone: (703) 397-3838 www.KatesK9PetCare.com [email protected]

4.4.3. In either event as described in 4.4.1. and 4.4.2. above, this contract shall be deemed terminated unless the Sitter agrees to continue with other home caring duties and/or caring for other listed pets at no reduction in compensation. 4.5. Any wrongful or misleading information in the Client’s Information or Pet Information sheets may constitute a breach of terms of this Pet Sitting Contract and be grounds for instant termination thereof. 4.6. Termination under the circumstances described in 4.4 or 4.5 above shall not entitle the Owner to any refunds nor relief of any outstanding payments due. 5. Liability 5.1. The Sitter will carry liability insurance relative to the services performed for the Owner. The Owner can request a copy and acknowledges that he/she is familiar with its content. 5.2. The Sitter accepts no liability for any breach of security or loss of or damage to the Owner's property if any other person has access to the property during the term of this agreement. 5.3. The Sitter shall not be liable for any mishap of whatsoever nature which may befall a pet or caused by a pet who has unsupervised access to the outdoors. 5.4. The Owner shall be liable for all medical expenses and damages resulting from an injury to the Sitter caused by the pet as well as damage to the Owner's property. 5.5. The Sitter is released from all liability related to transporting pet(s) to and from any veterinary clinic or kennel, the medical treatment of the pet(s) and the expense thereof. 6. Indemnification The parties agree to indemnify and hold harmless each other as well as respective employees, successors and assigns from any and all claims arising from either party's willful or negligent conduct. 7. Emergencies In the event of an emergency, the Sitter shall contact the Owner at the numbers provided to confirm the Owner's choice of action. If the Owner cannot be reached timeously, the Sitter is authorized to: 7.1. Transport the pet(s) to the listed veterinarian; 7.2. Request on-site treatment from a veterinarian; 7.3. Transport the pet(s) to an emergency clinic if the previous two options are not feasible. 8. Security The Sitter warrants to keep safe and confidential all keys, remote control entry devices, access codes and personal information of the Owner and to return same to the Owner at the end of the contract period or immediately on demand. 9. Relaxation of Terms No relaxation, indulgence, waiver or release by any party of any of the rights in terms of this Pet Sitting Contract on one occasion shall prevent the subsequent enforcement of such rights and shall not be deemed to be a waiver of any subsequent breach of any of the terms. 10. Whole Agreement This Pet Sitting Contract and Client’s Information sheet, Pet Information sheet(s) and the Veterinary Release Form attached constitute the sole and entire agreement between the parties with regard to the subject matter hereof and the parties waive the right to rely on any alleged expressed or implied provision not contained therein. Any alteration to this agreement must be in writing and signed by both parties. 11. Assignment

Page 5: Pet Sitting Forms · PET SITTING FORMS Telephone: (703) 397-3838  info@KatesK9PetCare.com 4.4.3. In either event as described in 4.4.1. and 4.4.2. above, …

PET SITTING FORMS

Telephone: (703) 397-3838 www.KatesK9PetCare.com [email protected]

No party may assign any of its rights or delegate or assign any of its obligations in terms of this Pet Sitting Contract without the prior written consent of the other party, except if inclement weather or a bona fide emergency prohibits the Sitter from fulfilling his/her duties in which event the pet's Guardian may be called upon to care for the pet(s). 12. Binding Effect The terms of this Contract shall be binding upon and accrue to the benefit and be enforceable by either party's successors, legal representatives and assigns. 13. Governing Law This Pet Sitting Contract and Agreement shall be construed, interpreted and governed in accordance with the laws of the State of ___________ and should any provision of this Contract be judged by an appropriate court as invalid, it shall not affect any of the remaining provisions whatsoever. 14. General The parties agree that any or all parts of this agreement may be submitted to the other party in legible and recordable electronic form and upon acknowledgement of receipt by the receiving party shall become valid parts of the agreement. Paragraph headings are for convenience of reference only and are not intended to have any effect in the interpretation or determining of rights or obligations under this agreement. Where appropriate words signifying one gender shall include the other and words signifying the singular shall include the plural and vice versa. Signed by the Owner who warrants his/her authority to enter into this agreement. Owner's Signature: _______________________________ Date: _____________________

Page 6: Pet Sitting Forms · PET SITTING FORMS Telephone: (703) 397-3838  info@KatesK9PetCare.com 4.4.3. In either event as described in 4.4.1. and 4.4.2. above, …

PET SITTING FORMS

Telephone: (703) 397-3838 www.KatesK9PetCare.com [email protected]

VETERINARY MEDICAL CARE RELEASE FORM

In the event of a medical emergency I will attempt to contact you by phone. If I cannot contact you by phone, this form will allow me to provide care for your pet.

Name: _________________________________________ Address: _____________________________________________ Home phone: ____________________________ Cell phone: ___________________________ Pet Information Name: ________________________ Breed: ____________________ Color: ______________ Name: ________________________ Breed: ____________________ Color: ______________ Name: ________________________ Breed: ____________________ Color: ______________ Primary Veterinary Information Name of Clinic: _________________________________________ Address: _______________________________________________ Phone number: ______________________________________ I, _______________________________________________________ (pet owner) hereby give Kate’s K9 Pet Care and their employees my express permission to take my pet/s to the above-mentioned veterinarian (or to the closest open facility if the primary vet is not available). I give permission for the veterinarian to administer any care or medications necessary. I will assume full responsibility for the payment for any and all veterinary services provided. Signed: __________________________________________ Date: ______________________

Page 7: Pet Sitting Forms · PET SITTING FORMS Telephone: (703) 397-3838  info@KatesK9PetCare.com 4.4.3. In either event as described in 4.4.1. and 4.4.2. above, …

PET SITTING FORMS

Telephone: (703) 397-3838 www.KatesK9PetCare.com [email protected]

CREDIT CARD CAPTURE AND PAYMENT AUTHORIZATION

Thank you for becoming a part of the Kate’s K9 Pet Care family! In order to process services, a credit card needs to be on file. Just complete and sign this form to get started!

You authorize charges to your Visa, MasterCard, American Express or Discover card. You will be charged the amount indicated on the each invoice for all services or packages listed. If for any reason the attempt to charge your account fails, we will notify you and request a secondary payment method. All invoices can be viewed on the Kate’s K9 Pet Care Client portal.

Please complete the information below:

I authorize Kate’s K9 Pet Care, LLC to retain my credit card(s) indicated below on file and charge my credit card(s) for all future services

Billing Address ____________________________________ Phone# ________________________

City, State, Zip ____________________________________ Email ________________________

Primary Credit Card

□ Visa □ MasterCard

□ Amex □ Discover

Cardholder Name _________________________

Account Number _________________________

Exp. Date ______________

CVV (3-4 digit number on back of card) ________

Secondary Credit Card (OPTIONAL)

□ Visa □ MasterCard

□ Amex □ Discover

Cardholder Name _________________________

Account Number _________________________

Exp. Date ______________

CVV (3-4 digit number on back of card) ________

SIGNATURE DATE

I authorize the above named business to charge the credit card(s) indicated in this authorization form according to the terms outlined above. I understand that this authorization will remain in effect until I cancel it in writing, and I agree to notify the business in writing of any changes in my account information or termination of this authorization at least 30 days prior to the next billing date. If the above noted payment dates fall on a weekend or holiday, I understand that the payments may be executed on the next business day. In the event that the charge to the primary credit card fails for any reason, I agree that the secondary account will be charged. This payment authorization is for the type of bill indicated above. I certify that I am an authorized user of this credit card(s) and that I will not dispute the payments with my credit card company provided the transactions correspond to the terms indicated in this authorization form.

Page 8: Pet Sitting Forms · PET SITTING FORMS Telephone: (703) 397-3838  info@KatesK9PetCare.com 4.4.3. In either event as described in 4.4.1. and 4.4.2. above, …

PET SITTING FORMS

Telephone: (703) 397-3838 www.KatesK9PetCare.com [email protected]

IMPORTANT THINGS TO KNOW

Thank you for joining the Kate’s K9 Pet Care family! We exist to serve you and your pets with fun, professional, dependable and secure services! Please refer to the following information while we care for your pet(s) and/or home.

1. If you would like to check in to see how your pet(s) and/or home are doing, please feel free to call us at 703-397-3838 or email us at [email protected]. We will have our Pet Care Professional reach out to you.

2. In the unlikely event of an emergency involving your pet’s health, we will seek veterinary care from your veterinarian listed on the Client Information Sheet (or other veterinarian if your veterinarian is unavailable). We will attempt to contact you first in such cases, except for an emergency we will reach out for veterinary care first.

3. If there are any changes to your arrival date and time back home, please contact us immediately so that we can arrange further care if needed.

4. In order to provide you the most personalized and dependable service possible, please ensure that you inform our office of any changes regarding your pet’s information, your pet’s veterinarian, your contact information, your emergency contacts, your security access codes or keys, your pet’s routine, or any other pertinent information regarding your pet and/or home.

5. Your Pet Care Professional will hold onto your house keys and security access codes until you leave our service (unless otherwise agreed). This makes it more convenient and efficient to conduct future services, and serves as a dependable backup should you ever need us in the event of an emergency. There is a fee for returning or picking up keys after the free in-home consultation when the sitter has to make a separate trip to your home.

6. After we provide your service, your Pet Care Professional will leave you a report card to inform you of your pet’s activities and anything else while you were away. Don’t hesitate to contact the office or your sitter should you have any questions regarding the care for your pet and/or home.

7. Tips are greatly appreciated, but not expected. Feel free to leave your Pet Care Professional a cash tip, through the app, or contact us to let us know to include a tip when we charge your credit card. Tips are a great way to reward your Pet Care Professional for doing a great job, and to show them that you appreciate their hard work. 100% of tips go directly to them!

Again, from all of us at Kate’s K9 Pet Care, we thank you for choosing to be a part of our family! We look forward to providing care for your pet(s) and/or home, and to fulfilling all of your future pet care needs!