pertemuan 1 introductions and greetings
DESCRIPTION
Pertemuan 1 Introductions and Greetings . Matakuliah: G0502 / English for Secretaries Tahun: 2006. Quote of the day. “When, in your daily life, you meet someone too weak to smile, give him yours. Because no one needs a smile more than the person who can’t smile himself.” Dale Carnegie. - PowerPoint PPT PresentationTRANSCRIPT
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Pertemuan 1 Introductions and Greetings
Matakuliah : G0502 / English for SecretariesTahun : 2006
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Quote of the day
“When, in your daily life, you meet someone too weak to smile, give him yours. Because no one needs a smile more than the person who can’t smile himself.”
Dale Carnegie
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Course SummaryBusiness correspondence: letters,
faxes, and e-mailsTelephone language and skillsWriting reports and minutes,
preparing letters, reports, records and other related documents from rough drafts, corrected copy, or recorded media; proofreading completed materials and making corrections
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Course Summary
Organising a conference and making travel arrangements
Welcoming and entertaining visitorsSocialising with colleagues and
clientsGeneral financial and business
vocabulary
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Definition
• http://en.wikipedia.org/wiki/Secretary• http://dict.die.net/Secretary• http://www.business-english-training.c
om/secretary.html
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Sample of Job Description
DUTIES:• To plan and manage the work of the
office. • To provide a secretarial/clerical
service to the head of the department.• To act as receptionist both in person
or by telephone and to answer or direct appropriately to all enquiries to the office.
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Sample of Job Description
DUTIES: • To co-ordinate with appropriate staff,
arrangements for visitor interviews• To maintain departmental filing
systems, including current files.• To maintain departmental stock of
stationery and consumables, ordering in a planned way according to company procedure.
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DUTIES:• To make appropriate arrangements for
departmental petty cash, payments and other monies in accordance with company financial procedures.
Sample of Job Description
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DUTIES:• To arrange meetings, type, collate
and circulate agendas, papers and minutes. Prepare minutes of departmental meetings as required.
• To undertake any other duties pertinent to the post that might be requested at any time.
Sample of Job Description
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http://www.better-english.com/exerciselist.html
Business Letter
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• Meeting office staff• Presentation (Role Play)• Controlled practice• Transfer (pair work)• Word check
• Hello. My name’s …• Conversation
• It’s culture• Meeting people
Introductions and Greetings
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Introductions and Greetings
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• Answering the questions• Label the parts
Business Letters