personnel cabinet on board presentation

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    Happy to Be HereNow What?

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    Success Factors for Employee On-Boarding

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    What is Onboarding?

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    Onboarding Defined

    Onboarding is the process of integratingemployees into their new work environment. It isthe last stage of the recruitment process, goes

    beyond the orientation process and is the firststeps toward retention.

    Onboarding focuses on the following:

    a strong employer welcome,

    affirmation of the employees right choice in a job,

    affirmation that the employee fits into the cabinet,and

    long-term relationship building.

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    Onboard v Orientation:Event vs. On-going process

    TYPICAL ORIENTATION ONBOARDING

    Transactional focus and goals Strategic focus and goals

    Less than one week Includes first year

    Owned and executed by humanresources office

    Integrates multiple offices,functions and individuals

    Addresses some new employeeneeds

    Addresses all new employee needs from information, equipmentand accounts to training andnetworking

    Employee attends Employee is active participant withvested interest in success

    Yields new hires with completedpaperwork and some generalinformation

    Yields successful first year for newemployees maximizesemployee engagement and

    retention

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    Memorable Moments:

    Think back:

    To your most successful onboarding

    experience what made itsuccessful?

    To your most unsuccessfulonboarding experience whatmade it unsuccessful?

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    Personnel Cabinet Who We Are

    Leadership & Strategic Direction

    Defining CultureAligning & Engaging Employees

    Coaching & Teams

    **We must know who we truly are / do before helpingothers to know the same!

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    Successfully Onboarding

    How many of youHow many of you

    believe that you on-

    board new employees?

    believe that your on-boarding is fully alignedwith Cabinet goals and

    objectives?

    see opportunities forimprovement?

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    Derek Moscato, HRMagazine,

    April 2005

    Companies that can reduce theon-boarding time will findthemselves at a competitiveadvantage because employees

    will reach full productivity sooner,will have higher morale and will bemore likely to stay on the job.

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    On-boarding Impacts ROI

    Research conducted by theRecruiting Roundtable in 2005revealed that effective onboardingprograms can improve employeeperformance by 11.5%

    Key onboarding activities consist

    of

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    Employee lifecycle

    understanding the employeelifecycle:

    Understanding our role as a leader through this process

    But.

    Forecast &Find Talent

    Onboard ManageTalent

    Transition

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    On-boarding Impacts ROI

    The cost of losing an employee in the first year is estimatedto be at least three times the salary ~ The Wynhurst Group

    New employees who went through a structured on-boardingprogram were 58% more likely to be with the organizationafter three years ~The Wynhurst Group

    22% of staff turnover occurs in the first 45 days ofemployment~ The Wynhurst Group

    46% ofrookies wash out in their first 18 months found a

    study of 20,000 hew hired employees ~ Leadership IQ

    Many companies leave executive on-boarding to chance andas a result experience failure rates in excess of 50% when itcomes to retaining new executive talent~Egon Zehnder

    International 2007

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    Impact on Emotional ROI?

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    The Challenge of the NewJob

    To find a parking spot, (routine)

    To make a good impression

    To be affirmed - they chose a good place:(Company and Culture information)

    Manager Information w

    ho do I work for? CanI trust? How will I be treated when I make a

    mistake?

    Whats my job? How can I use my talents to besuccessful?

    Employee Needs - all over the map:

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    The 4 levels of On-boarding

    The Job

    The Fit

    The Affirmation

    The Basics

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    Level 1 The Basics

    Welcome Wagon

    Satisfies HR / Legal Needs

    Benefits enrollment/paperwork

    Overview of the organizational chart

    Mission, Vision, Values

    what the we do overview

    Computer / KHRIS / Cabinettraining

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    Level 2: The Affirmation

    A fun experience

    Exposure to executives

    The tour was great Good first impressions

    Introduction to others/network

    building Introduction to culture /

    environment

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    Level 3: The Fit

    Mission/vision/values overview wheredo I fit?

    Learning Maps understanding your role/ responsibilityAt the business levelAt the cabinet levelAt the state level

    Model the culture you aspire to

    Clarify work conditions/unspoken rules of the road Job specific & function

    specific info

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    Level 4: The Job

    Put managers & employees at thecenter

    Goal & strategy alignment Build the foundation for essential

    relationship

    Seek ways to shorten t

    he learningcurve

    Expand your reach redeploymentand beyond

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    Three Groups must beinvolved!

    The manager

    The Cabinet

    The employee

    Employee

    Manager Cabinet

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    The Line Manager

    Drives the process

    Builds the relationship

    Focuses on dialogue

    Shares priorities and expectations early inthe process

    The critical role in integrating direct reports!

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    The Line Manager

    Examples

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    The Employee

    Takes responsibility

    Seeks clarity

    Takes action

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    The Employee

    Examples:

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    Manager-EmployeeRelationship

    How are we going to work together?

    My style, your style

    Background, common ground

    Both seeking a flawless start-up

    What do we really expect from eachother?

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    The Cabinet

    Onboard Overview how is it defined?What does it look like? How does it work?

    How do we tie in the Big Questions?

    Identify Responsibilities

    Identify Key Information to Disseminate

    Promote Accountability

    Examine communication exchange

    Encourage ongoing dialogue at all levels

    Continually assessing the On-BoardingApproach

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    Review of Cabinet OnboardProcess: What does it look like?

    CabinetRoll-OutPlan Starts with recruiting

    Job descriptions

    Responding to candidate questions

    First DayWelcome letter

    Email & welcome from Secretary

    Email & welcome from Agency

    Orientation

    The Day After

    W

    eve only just begun

    vis

    ual

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    Align to mission and vision Connect to culture, strategic goals and priorities Integrate across process owners Apply to all employees

    + PROCESS OWNERS + PROCESSS CHAMPIONS + EMPLOYEE

    PRINCIPLES

    ROLES

    PROCESS PHASES AND KEY ACTIVITES

    Before First Day First Day / Orientation First Week First 90 Days First Year

    Extend personal welcome

    to employeeCommunicate first day

    logistics to employee

    Send paperwork in

    advance and / or online

    portal access

    Prepare for employee

    (checklists, inform

    team,)

    Focus on sharing the

    mission vision and valuesIncorporate executive

    leadership

    Orient employee to

    organization and office

    norms

    Introduce employee

    mentor

    Meet immediate

    requirements foremployment

    Ensure direct

    managerial developmentSet performance

    expectations and job

    scope

    Assign meaningful work

    Communicate resources

    or networks required for

    work

    Provide essential training

    Monitor performance andprovide feedback

    Obtain feedback through

    new hire survey / cabinet

    surveys and other means

    Create employee

    development plan

    Recognize positive

    employee contributionsProvide formal and

    informal feedback on

    performance

    Reinforce employee

    development plan

    OUTCOMES

    High employee job satisfaction level Retention of high-per forming employees Continued employee engagement and commitment Faster time-to-productivity

    Getting On Board: A Model for Integrating and Engaging New Employees. Partnership for Public Service. Booz Allen Hamilton. May 2008

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    Leadership Quotes

    http://video.google.com/videosearch?q=famous+leadership+quotes&www_google_domain=www.google.com&hl=en&emb=0&aq=1&oq=famous+l

    ea#q=leadership%20quotes&hl=en&emb=0

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    Questions?

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    Thank You!Thank You!