personality self-image and lifestyles

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    Personality, Self-Image and Lifestyles

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    OBJECTIVES

    A consumers personality influences the way he orshe responds to marketing stimuli.

    Consumers lifestyles are key to many marketingstrategies.

    Psychographics go beyond simple demographicsto help marketers reach different segments.

    Identifying patterns of consumption is superior toknowledge of individual purchases when amarketer crafts a lifestyle marketing strategy.

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    WHAT IS PERSONALITY?

    A persons unique psychological makeup and how itconsistently influences the way a person respondsto his/her environment

    NATURE

    Reflects individualdifferences

    Consistent and enduring

    Can change

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    THEORIES OF PERSONALITY

    1. Freudian theory Unconscious needs or drives are at the heart

    of human motivation

    Three interacting systems

    Id: primitive and impulsive drives

    Superego: Individuals internal expressionof societys moral and ethical codes ofconduct

    Ego: Individuals conscious control

    Reality principle: ego gratifies the id in such a

    way that the outside world will find acceptable

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    2. Neo-Freudian personality theory

    Social relationships are fundamental to theformation and development of personality

    Viewed individuals as striving to overcome

    feelings of inferiority & searching for new

    ways to obtain love, security and brotherhood.

    These feelings motivate the individuals to

    perfect themselves and develop methods to

    cope with anxieties. e.g., CAD theory

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    Horneys CAD Theory

    A CAD instrument was developed to measureconsumers interpersonal orientations

    Reflected that different products and brands wereused by individuals having different personalitytypes.

    Using the context of child-parent relationships,

    individuals can be classified into: Compliant individuals

    Aggressive individuals

    Detached individuals

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    CAD

    Compliant Personality

    One who desires to be loved, wanted, and

    appreciated by others.

    Aggressive Personality

    One who moves against others (e.g.,

    competes with others, desires to excel and

    win admiration).

    Detached Personality One who moves away from others (e.g., who

    desires independence, self-sufficiency, and

    freedom from obligations).

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    3. Cognitive Theories of Personality

    Personality as differences in cognitive processes(how consumers process and react to

    information)

    Need for Cognition (NC)

    A persons craving for enjoyment of thinking

    High NC consumers are likely to:

    Relate better to written messages Want product-related information

    Spend more time processing print ads

    Enjoy using the internet to get information

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    Visualizers Vs Verbalizers

    A persons preference for information presented

    visually or verbally

    Visualizers require strong visual elements in ads Verbalizers prefer written information, print ads,

    question-answer format

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    4. Trait theory

    Any distinguishing, relatively enduring way in whichone individual differs from another.

    The concept of trait is based on three assumptions- Every individual possess relatively stable behavioral

    tendencies

    These tendencies differs in degrees in individuals

    When identified and measured, they help incharacterizing personalities.

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    Traits relevant to consumer behavior

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    Consumer Innovativeness

    The degree to which consumers are receptive tonew products, new services or new practices.

    Consumer innovators are likely to: Score lower on dogmatism

    Score higher on need for uniqueness

    Have higher optimum stimulation levels

    Have higher need for sensation seeking and

    variety seeking behaviours

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    Consumer Materialism

    The extent to which a person is considered

    materialistic (the degree of consumersattachment to worldly possessions)

    Possessions seen as forones identity

    Materialistic People Value acquiring and showing-off possessions

    Are particularly self-centered and selfish

    Seek lifestyles full of possessions

    Have many possessions that do not lead to

    greater happiness

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    Fixated consumption behaviour

    Consumers fixated on certain products or

    categories of products Consumers have

    a deep interest in a particular object orproduct category

    a willingness to go to considerable lengths tosecure items in the category of interest

    the dedication of a considerable amount ofdiscretionary time and money to searching outthe product

    Examples: collectors, hobbyists

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    Consumer Ethnocentrism

    The consumers likelihood to accept or reject the

    foreign products

    Ethnocentric consumers feel it is wrong to

    purchase foreign-made products

    They can be targeted by stressing nationalistic

    themes

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    Compulsive consumption behaviour

    Addicted or out-of-control consumers

    Eg:

    1. When I have money, I cannot help but spend

    part or the whole of it.2. As soon as I enter a shopping center, I have

    an irresistible urge to go into a shop to buy

    something.

    3. I have often bought a product that I did not

    need, while knowing I had very little money left.

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    Brand Personality

    Personality-like traits associated with brands

    Volvo - safety

    Perdue - freshness

    Nike - the athlete

    BMW - performance

    Levis 501 - dependable and rugged

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    Personality and Marketing Strategy

    Identify relevant personality traits

    Target consumers with the relevant personality

    traits Develop promotional messages that appeal to

    consumers with specific personality traits

    Develop a personality for the brand

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    SELF AND SELF-IMAGE

    The possible relationships between how individuals

    perceive themselves and what behavior they

    exhibit as consumers. Self-image: A persons perceptions of his/her self

    People have multiple selves

    Different selves in different situations

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    DIFFERENT SELF-IMAGES

    Actual Self-

    ImageIdeal Self-Image

    Ideal Social

    Self-ImageSocial Self-Image

    Expected

    Self-Image

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    PERCEIVED

    SELF IMAGE

    PECEIVED

    BRAND

    IMAGE

    COMPARISON

    PREFFERED

    BRANDS

    UNACCEPTA

    BLE

    BRANDS

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    ALTERING SELF IMAGES

    If actual and ideal self-images are different,

    consumers may use products to alter their selves

    Personality vanity: self interest or admiration forones own appearance/achievements

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    Internet Insight: Virtual Self

    Online individuals have an opportunity to try on

    different personalities

    Virtual personalities may result in different purchasebehaviour

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    Self Concept and Marketing Strategy

    Use self-concept for segmentation and positioning

    Market to consumers actual or ideal self-images

    Depends on the nature of the product

    Promote products as ways of altering or extending

    self-image

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    Life Style and Psychographics

    Psychographic Segmentation

    Segmenting consumers on the basis of their

    activities, interests and opinions

    Psychographic-demographic profiles

    Geodemographic segmentation

    Life Styles and Marketing Strategy

    Use life styles for segmentation and positioning

    Develop media campaigns based on consumer life

    styles