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Personalised renewal reminders Bulk personalised text notification is ideal for insurance brokers that want a low cost service to remind customers about the expiry and renewal of their insurance policy. www.textaustralia .net.au Personalised bulk SMS for Insurance Brokers

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Page 1: Personalised renewal reminders Bulk personalised text notification is ideal for insurance brokers that want a low cost service to remind customers about

Personalised renewal remindersBulk personalised text notification is ideal for insurance brokers that want a low cost service to remind customers about the expiry and renewal of their insurance policy.

www.textaustralia.net.au

Personalised bulk SMSfor Insurance Brokers

Page 2: Personalised renewal reminders Bulk personalised text notification is ideal for insurance brokers that want a low cost service to remind customers about

Increase renewals & save $$$

Managed SMS programs containing a number of campaigns that are sent at the right times have been proven to motivate early renewals and improve customer retention. SMS is less time consuming than phone calling, more effective in winning renewals, improves cash flow, saves on internal resources, and is much cheaper than mail.

www.textaustralia.net.au

Personalised bulk SMSfor Insurance Brokers

Page 3: Personalised renewal reminders Bulk personalised text notification is ideal for insurance brokers that want a low cost service to remind customers about

Features Program & campaign management Message copywriting Data filtering & organisation Personalised message content Precise scheduling Instant bulk message dispatching Monitoring & reporting

www.textaustralia.net.au

Personalised bulk SMSfor Insurance Brokers

Page 4: Personalised renewal reminders Bulk personalised text notification is ideal for insurance brokers that want a low cost service to remind customers about

Benefits

15% Improved response rates from clients 10% Increased client retention 10% More renewals paid prior to expiry 20% Saving in staff time costs 10 % Improved cash flow More time for core business

www.textaustralia.net.au

Personalised bulk SMSfor Insurance Brokers

Page 5: Personalised renewal reminders Bulk personalised text notification is ideal for insurance brokers that want a low cost service to remind customers about

Service Intake of daily reports via email or secure upload (Dropbox) Our system software:

Filters by expiry date Creates correct policy type abbreviation Removes contacts with no mobile numberCorrects mobile number format Dispatches bulk personalised reminder messages Reports overall dispatch results Records & enforces any Opt-Outs Reports any invalid mobile numbers

NOTE: Duplicate cell numbers for policies with the same expiry date are sent manually

www.textaustralia.net.au

Personalised bulk SMSfor Insurance Brokers

Page 6: Personalised renewal reminders Bulk personalised text notification is ideal for insurance brokers that want a low cost service to remind customers about

Uses of SMS Expiry / Renewal reminders to existing customers Up-selling

• ‘Do you have enough coverage?’• ‘Are you travelling soon?’• ‘Are you starting a new business?’• ‘get us to quote on your life insurance’

Get business customers to add personal insurances Get personal customers to add business insurances Invitations to re-quote to lost customers Compliance reminders for high risk sectors ‘Thanks for renewing’ messages

www.textaustralia.net.au

Personalised bulk SMSfor Insurance Brokers

Page 7: Personalised renewal reminders Bulk personalised text notification is ideal for insurance brokers that want a low cost service to remind customers about

Fee Schedule $500 - Annual administration fee for SMS gateway service .25c per personalized message - minimum bundle 1000 messages $80 per hour for consulting services including:

Data harvesting Marketing consulting Copy writing Campaign development & management Database development & management Campaign monitoring & reporting

www.textaustralia.net.au

Personalised bulk SMSfor Insurance Brokers

Page 8: Personalised renewal reminders Bulk personalised text notification is ideal for insurance brokers that want a low cost service to remind customers about

Notes

• All data is stored securely, is not shared with any persons, & is covered by 1988 Privacy Act• Data will not be used for any other purpose than what has been agreed to with our clients • For a copy of the agreement and more information contact

Nick Rutland on 0452 535 002 [email protected]

www.textaustralia.net.au

Personalised bulk SMSfor Insurance Brokers