personal knowledge mastery
Post on 17-Oct-2014
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personal knowledge mastery = sense-making and knowledge-sharing in the connected workplaceTRANSCRIPT
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Harold Jarche
Personal Knowledge
Mastery
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When we work in networks,
one of our main jobs
is getting stuff out of our heads
and sharing with others.
The Network Era
jarche.comRising Phoenix by Joachim Stroh
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PKMA set of processes,
individually constructed, to help each of us
make sense of our world and work more effectively.
jarche.com
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Personal – according to one’s abilities, interests & motivation - not directed by external forces !
Knowledge – connecting information to experience - know what, know who, know how !
Mastery – getting things done in a disciplined manner - not being managed.
PKM
jarche.com
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“Chance favours the connected mind.”
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performance improvement =
errors & uncertainty insights
standards controls
documentation reviews rigor
checklists procedures
contradictions creative desperation
connections coincidences
curiosity
+
} PKM
jarche.comSource: Gary Klein, Seeing What Others Don’t (2013)
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trigger
activity change the story
that anchors your thinking
outcomechanges in how we UNDERSTAND
act - see - feel - desire
Connections Coincidence
and/or Curiosity: Spot an implication
Add a new anchor
PKM: the connection path:
Source: Gary Klein, Seeing What Others Don’t (2013) jarche.com
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trigger
activity change the story
that anchors your thinking
outcomechanges in how we UNDERSTAND
act - see - feel - desire
you come across several new perspectives on a subject
you synthesize these perspectives
into your own narrative and compare with
previous experiences
as others add to your narrative or reflect on it,
you build new understanding
jarche.com
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Work & Job
Communities of Practice
Social Networks
structured
informal
goal-oriented & collaborative
opportunity-driven & cooperative
share complex knowledge
solve problems & test new ideas
increase innovation through a diversity of connections
Cooperation: sharing freely
with no quid pro quo
Collaboration: working together
toward a common goal
PKM connects networks, communities & work
jarche.com
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Sensewor
k tea
m
Seek
Share
commun
itynetw
ork
PKM: Seek > Sense > Share filter through networks & communities - create individually & with teams
- discern with whom & when to share
jarche.com/pkm
filter
create
discern
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Seek
Sense
Share
Seek playfully to connect
!!
Make sense & be empowered
through learning !!
Share to inspire through your work
jarche.comPKM
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PKM is not rocket science
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“Combinatory play seems to be the essential feature
in productive thought.”
Seekjarche.com/pkm
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Seek
Sense
Share
jarche.comPKM
Judgement-based: Naive Expert
Network !
Mechanical: Heuristic
Algorithmic
- Tim Kastelle
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“Any man who reads too much and uses his own brain too little falls into lazy habits of thinking.”
Sensejarche.com/pkm
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Seek
Sense
Share
jarche.comPKM
Validation Synthesis
Presentation Customization
- Ross Dawson
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“Try not to become a man of success, but rather try to become a man of value.”
Sharejarche.com/pkm
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Seek
Sense
Share
jarche.comPKM
Find those who share your Passions:
!
Publish Comment Participate
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Curation:!Comparing!
Finding related Items!Illustrating - Visualizing!
Evaluating!Crediting and Attributing!
- Robin Good
Adding Value:!Filtering!
Validation!Synthesis!
Presentation!Customization!- Ross Dawson
Helping Seekers:!Answers!
Meta Knowledge!Problem Reformulation!
Validation!Legitimizing!
- Rob Cross & Lee Sproull
Sharing Knowledge:!Put in Order!
Define!Teach!Write!
Reason!- James Mangan
Seek
Sense
Sharejarche.comPKM
Seeking Knowledge:!Ask!
Desire!Read!Listen!
Observe!- James Mangan
Acquiring Knowledge:!Practice!
Get it from Yourself!Walk Around It!
Experiment!- James Mangan
Filters:!Naive!Expert!
Network!Heuristic!
Algorithmic!- Tim Kastelle
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High Sharing
Low Sharing
Low!Sense-making
High!Sense-making
PKM Activity Quadrants:!where are you?
Seek > Sense > Share
Seek > Sense
Seek > Share
Seek
jarche.com
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“I really believe our own curiosity is our greatest
and most powerful tool for personal growth”
- Maria Popova
brainpickings.org
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simple concept
simple framework
but …
a disciplined practice that takes time
PKM
jarche.com/pkm