The Art of Principled Negotiation

Hello

Samuel Tait

Managing Partner, I/O (Innovation Consulting)

/in/samueltait

@samuel_tait

welcometo.io

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Personal Innovation

The Experience Society Thursday 5th November, 2015

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Purpose

How do we innovate ourselves?

This year's buzz term is clearly "innovation" - having brutally pushed "disruption" of its soapbox.

Whilst companies are grappling with what this means on a practical and process level, does innovation begin at home?

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The real question?

Can success factors of business innovation be used in a personal context?

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Creating a common ground

What is innovation?

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“Innovation effectively is the process of technological change… the thing to really understand is that innovation is a process

not a thing. The thing, the outcome of innovation, is the invention. Innovation is

deeply associated with business processes, business models and all the different aspects

that combine towards creating a new product or service.”

–Dr James Moody - PhD, Innovation Theory

- Founder Tu-Share & Sendle 10

– Mark Payne - Founder, Fahrenheit 212

“Innovation being synonymous with

growth. Companies that aren’t innovating

aren’t growing.”

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A starting point

What are the key elements of business innovation?

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Key Elements of Business Innovation

Key themes from “Innovation Inside” interview series: 1.Crisis 2.Examination 3.Diversity 4.Collaboration 5.Creativity 6.Adjustment 7.Resilience

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Key Elements of Business Innovation

Key themes from “Innovation Inside” interview series: 1.Crisis 2.Examination 3.Diversity 4.Collaboration 5.Creativity 6.Adjustment 7.Resilience

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} ORGANISATIONAL CULTURE

Crisis

Definition

• any event that is, or is expected to lead to, an unstable and dangerous situation affecting an individual, group, community, or whole society.

• a stage in a sequence of events at which the trend of all future events, especially for better or for worse, is determined; turning point.

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CrisisCrisis drives innovation

• Crisis provides a compelling reason for action - you can’t run away from a crisis

Examples

• War > Nuclear

• Climate change > Renewable energy

• Global financial crisis > ??

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Examination

Definition

• To observe carefully and critically

• To inquire into and investigate

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Examination

• What are the goals and objectives for my business?

• What changes are happening in my industry and how will they affect my company?

• Do we need to change something to achieve our objectives?

• What would happen if we were to explore new opportunities?

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Diversity

Definition

• the inclusion of individuals representing more than one national origin, color, religion, socioeconomic stratum, sexual orientation, etc.

• a point of difference.

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Diversity

• Different viewpoints working on the same problem.

• Different backgrounds bring different ways of solving a problem

• Diversity unlocks innovation by creating an environment where “outside the box” ideas can be heard

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Collaboration

Definition

• to work, one with another; cooperate,

• working with others to do a task and to achieve and realise shared goals

• to work together (relationships) toward (process) something in common (outcomes).

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Collaboration

• I know what I don’t know

• Teamwork is essential to getting things done.

• Collaborating with partners, suppliers, customers and other stakeholders to find a solution.

• Innovation IS a collaborative pursuit

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Creativity

Definition

• the ability to transcend traditional ideas, rules, patterns, relationships, or the like, and to create meaningful new ideas, forms, methods, interpretations, etc.; originality, progressiveness, or imagination:

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Creativity

• The ability to think outside the box

• unleashing the potential of the mind to conceive new ideas, new ways of doing things and innovative solutions

• to perceive the world in new ways, to find hidden patterns, to make connections between seemingly unrelated phenomena, and to generate solutions

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Adjustment

Definition

• to change (something) so that it fits, corresponds, or conforms;

• to adapt or to correct to achieve a desired outcome

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Adjustment

• Constantly testing hypothesis and reviewing the results to see if we are on track or off track in achieving our goal

• Test / Fail / Learn or “Failing Fast” is THE process of adjustment

• When results are not what we expected we change tack.

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Resilience

Definition

• the process of overcoming (and ability to recover from) stress and adversity

• perseverance for long term goals

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Resilience•Achievement is the product of effort, a function of the intensity, direction, and duration of one’s exertions towards a long-term goal.

•Not giving up when the results of our activities are not what we hoped.

•A business’s ability to adapt and evolve in response to short term shocks and at the same time shape itself to be able to respond to long term challenges.

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The journey

Can we use these same themes to drive personal innovation?

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Personal innovation

What is innovation when viewed from a personal context?

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“Innovation effectively is the process of personal growth… the thing to really

understand is that innovation is a process not a thing. The thing, the outcome of innovation, is the psyche. Innovation is

deeply associated with life processes, self models and all the different aspects that

combine towards creating a new version of who we are.”

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Invention

Personality / Psyche

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Innovation

Our experiences and the meaning we ascribe to them.

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“Innovation being synonymous with

growth. People that aren’t innovating aren’t growing.”

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Creating a new version of who we are

1. What is the Psyche?

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The Psyche

• Ancient Greek ψυχή (psukhḗ) term for “soul” or “spirit”

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The Psyche

• psyche refers to the forces in an individual that influence thought, behaviour and personality.

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Creating a new version of who we are

2. How do we go about understanding the psyche?

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Psychology

• Ancient Greek ψυχή (psukhḗ, “soul”) and -λογία (-logía, “study of”)

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Psychology

• the study of mind and behaviour.

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Philosophy

• Ancient Greek word φιλοσοφία (philosophia) literally means "love of wisdom" or "friend of wisdom"

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Philosophy

• the most basic beliefs, concepts, and attitudes of an individual

• the study of the general and fundamental nature of reality, existence, knowledge, values, reason, mind, and language.

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Creating a new version of who we are

3. Can we innovate the psyche?

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Key Elements of Personal InnovationDo the same themes from “Innovation Inside” interview

series work in a personal context? 1.Crisis 2.Examination 3.Diversity 4.Collaboration 5.Creativity 6.Adjustment 7.Resilience

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Crisis

• personal crisis occurs when an individual can no longer cope with a situation.

• usually brought about by changes to the individual’s role or environment that require radical restructuring of the individual’s view of themselves and their world

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Examination

“The unexamined life is not worth living”

- Socrates

• “Human Being” is marked by the capacity to transcend instinct and desire and to make conscious, ethical choices

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Diversity

“You are the average of the five people you spend the most time with.”

- Jim Rohn

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DiversityWe are unconsciously un-diverse.

• Most people, according to Brian Uzzi’s research, choose people strategically based on three principles:

1. We unconsciously identify the most important qualities we are looking for in people within our network (often these are the same qualities we already have).

2. We look for others who share those qualities.

3. Find those new people through people we already know.

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Collaboration• When we are in active sharing with others - sharing

deep secrets, sharing what's on our mind, sharing our dreams and aspirations, the brain lights up like a Christmas tree (Temporo Parietal Junction or theTPJ)

• This behavior activates a high level of oxytocin, which is the neurotransmitter that enables us to bond and connect with others deeply.

• How to share passions, dreams and aspirations: 

• Create opportunities to be open and transparent with others about your dreams - and share, share, share!

• When we are open with others - we send signals that we trust them with things that are personal to us. We bring people into our private space and trust they will not harm us in any way.

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Creativity

"Doing what we already know how to do takes the world from 1 to n, adding more of the familiar. But every time we create something new, we go from 0 to 1. The act of creation is singular, as is the moment of creation, and the result of something fresh and strange.”

- Peter Thiel, Co-founder of PayPal

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Adjustment

• The maintenance of emotional equilibrium in the face of internal and external stressors. This is facilitated by cognitive processes of acceptance and adaptation.

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Resilience

• Woody Allen once quipped that 80 percent of success in life is just showing up.

• Resilience determines who shows up.

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Resilience

5 key character traits:

• Courage

• Conscientiousness

• Perseverance

• Integrity

• Excellence

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Courage

Definition:

• the quality of mind or spirit that enables a person to face difficulty, danger, pain, etc., without fear; bravery.

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Conscientiousness

• Achievement oriented rather than dependable

• The achievement-oriented individual is one who works tirelessly, tries to do a good job, and completes the task at hand, whereas the dependable person is more notably self-controlled and conventional.

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Perseverance

“… achievement is the product of talent and effort, the latter a function of the intensity, direction, and duration of one’s exertions towards a long-term goal.”

- Prof. Angela Lee Duckworth

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Integrity

“the ability of people, communities, and systems to maintain their core purpose and integrity among unforeseen shocks and surprises.”

- Andrew Zolli, Futurist & Author

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Excellence

Resilient people don’t seek perfection, but instead strive for excellence.

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Summary

Does innovation begin at home?

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“Can we be innovative in our work

if we have not first innovated ourselves?”

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The Hero’s Journey

“it enables us to bring forth something in this life that was never beheld before, namely the fulfilment in this time and space of our own potentialities which are particular to ones own self”

- Joseph Campbell

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Over to you

Questions?

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cheers.67

Thank you!

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Call us. Phone: +61 (0)473 197 713 samuel.tait@welcometo.io