personal care services (pcs) documentation... · 2020. 7. 16. · overview 2 • eligibility •...

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Idaho Department of Health & Welfare Personal Care Services (PCS)

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Page 1: Personal Care Services (PCS) Documentation... · 2020. 7. 16. · Overview 2 • Eligibility • Prior Authorization • Fee Schedule (Personal Care) • Resources . ... • Prior

Idaho Department of Health & Welfare

Personal Care Services (PCS)

Page 2: Personal Care Services (PCS) Documentation... · 2020. 7. 16. · Overview 2 • Eligibility • Prior Authorization • Fee Schedule (Personal Care) • Resources . ... • Prior

Idaho Department of Health & Welfare

Overview

2

• Eligibility

• Prior Authorization

• Fee Schedule (Personal Care)

• Resources

Page 3: Personal Care Services (PCS) Documentation... · 2020. 7. 16. · Overview 2 • Eligibility • Prior Authorization • Fee Schedule (Personal Care) • Resources . ... • Prior

Idaho Department of Health & Welfare

Eligibility

Page 4: Personal Care Services (PCS) Documentation... · 2020. 7. 16. · Overview 2 • Eligibility • Prior Authorization • Fee Schedule (Personal Care) • Resources . ... • Prior

Idaho Department of Health & Welfare

Participant Eligibility

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Why should you verify eligibility?

• To verify a participant has Medicaid coverage on actual date of service

• To review a participant’s eligibility plan, coverage codes, and healthy connections provider

Note: Medicaid card does not guarantee current Medicaid coverage.

Page 5: Personal Care Services (PCS) Documentation... · 2020. 7. 16. · Overview 2 • Eligibility • Prior Authorization • Fee Schedule (Personal Care) • Resources . ... • Prior

Idaho Department of Health & Welfare

Verifying Eligibility

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Three ways to verify eligibility:

• MACS — Medicaid Automated Customer Service 1(866)686-4272

• HIPAA compliant vendor software• Health PAS-OnLine Trading Partner

To obtain eligibility information from one of these systems, submit two pieces of identifying information from the following list:

• Medicaid ID number (ten digits)• Social Security Number (SSN) • Last Name, First Name • Date of Birth

Page 6: Personal Care Services (PCS) Documentation... · 2020. 7. 16. · Overview 2 • Eligibility • Prior Authorization • Fee Schedule (Personal Care) • Resources . ... • Prior

Idaho Department of Health & Welfare

Navigating the Secure Portal

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Page 7: Personal Care Services (PCS) Documentation... · 2020. 7. 16. · Overview 2 • Eligibility • Prior Authorization • Fee Schedule (Personal Care) • Resources . ... • Prior

Idaho Department of Health & Welfare

Verifying Eligibility

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Page 8: Personal Care Services (PCS) Documentation... · 2020. 7. 16. · Overview 2 • Eligibility • Prior Authorization • Fee Schedule (Personal Care) • Resources . ... • Prior

Idaho Department of Health & Welfare

Verifying Eligibility

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Note: Two pieces of identifying information required; MID and DOB recommended.

Page 9: Personal Care Services (PCS) Documentation... · 2020. 7. 16. · Overview 2 • Eligibility • Prior Authorization • Fee Schedule (Personal Care) • Resources . ... • Prior

Idaho Department of Health & Welfare

Verifying Eligibility | Patient and PCP Roster

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Page 10: Personal Care Services (PCS) Documentation... · 2020. 7. 16. · Overview 2 • Eligibility • Prior Authorization • Fee Schedule (Personal Care) • Resources . ... • Prior

Idaho Department of Health & Welfare

Verifying Eligibility

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Page 11: Personal Care Services (PCS) Documentation... · 2020. 7. 16. · Overview 2 • Eligibility • Prior Authorization • Fee Schedule (Personal Care) • Resources . ... • Prior

Idaho Department of Health & Welfare

Verifying Eligibility

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Page 12: Personal Care Services (PCS) Documentation... · 2020. 7. 16. · Overview 2 • Eligibility • Prior Authorization • Fee Schedule (Personal Care) • Resources . ... • Prior

Idaho Department of Health & Welfare

Coverage

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Medicaid offers several coverages that are aligned with health needs and include an emphasis on prevention and wellness.

Coverage codes:

• Basic Coverage• Enhanced Coverage (includes Katie Beckett)• Pregnant Women Coverage (PW)• Otherwise Ineligible Noncitizens (OINC)• Part B Premium Coverage (SLMB)• Medicare Co-insurance & Deductible (QMB)• Medicare and Medicaid • MMCP and IMPlus Coverage• INPATIENT ONLY Coverage

Page 13: Personal Care Services (PCS) Documentation... · 2020. 7. 16. · Overview 2 • Eligibility • Prior Authorization • Fee Schedule (Personal Care) • Resources . ... • Prior

Idaho Department of Health & Welfare

Enhanced Coverage

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The Medicaid Enhanced Coverage is for qualified participants with disabilities or special health needs.

• Includes all benefits in Basic Coverage, plus additional benefits:

o Nursing Facilityo Intermediate Care Facility for the Individuals

with Intellectual Disabilities (ICF/IID)o Private Duty Nursingo Home & Community Based Waiver Serviceso Service Coordination

• Many of the services in this plan have medical eligibility and prior authorization requirements

Page 14: Personal Care Services (PCS) Documentation... · 2020. 7. 16. · Overview 2 • Eligibility • Prior Authorization • Fee Schedule (Personal Care) • Resources . ... • Prior

Idaho Department of Health & Welfare

Enhanced Coverage Example

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Page 15: Personal Care Services (PCS) Documentation... · 2020. 7. 16. · Overview 2 • Eligibility • Prior Authorization • Fee Schedule (Personal Care) • Resources . ... • Prior

Idaho Department of Health & Welfare

Medicare-Medicaid Coordinated Plan

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The Medicare-Medicaid Coordinated Plan (MMCP) is for participants who:• Are 21 years old or older• Enrolled in Medicare Part A and Part B • Eligible for full Medicaid• Reside in an MMCP coverage area

The qualified participant can voluntarily enroll into MMCP, and choose their administrator.

Page 16: Personal Care Services (PCS) Documentation... · 2020. 7. 16. · Overview 2 • Eligibility • Prior Authorization • Fee Schedule (Personal Care) • Resources . ... • Prior

Idaho Department of Health & Welfare

MMCP Example

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Page 17: Personal Care Services (PCS) Documentation... · 2020. 7. 16. · Overview 2 • Eligibility • Prior Authorization • Fee Schedule (Personal Care) • Resources . ... • Prior

Idaho Department of Health & Welfare

Idaho Medicaid Plus (IMPlus)

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The Idaho Medicaid Plus (IMPlus) is for participants who: • Are 21 years old or older • Enrolled in Medicare Part A and Part B • Eligible for full Medicaid • Reside in an IMPlus coverage area• Are not an excluded or exempt population

participant • Do not enroll into MMCP – Participants are

mandatorily enrolled into IMPlus, and an administrator for coverage will be assigned if one is not chosen

Page 18: Personal Care Services (PCS) Documentation... · 2020. 7. 16. · Overview 2 • Eligibility • Prior Authorization • Fee Schedule (Personal Care) • Resources . ... • Prior

Idaho Department of Health & Welfare

IMPlus Example

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Page 19: Personal Care Services (PCS) Documentation... · 2020. 7. 16. · Overview 2 • Eligibility • Prior Authorization • Fee Schedule (Personal Care) • Resources . ... • Prior

Idaho Department of Health & Welfare

Claim Submission

Page 20: Personal Care Services (PCS) Documentation... · 2020. 7. 16. · Overview 2 • Eligibility • Prior Authorization • Fee Schedule (Personal Care) • Resources . ... • Prior

Idaho Department of Health & Welfare

Claim Submission

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Page 21: Personal Care Services (PCS) Documentation... · 2020. 7. 16. · Overview 2 • Eligibility • Prior Authorization • Fee Schedule (Personal Care) • Resources . ... • Prior

Idaho Department of Health & Welfare

Patient Roster | Submit Claim

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Page 22: Personal Care Services (PCS) Documentation... · 2020. 7. 16. · Overview 2 • Eligibility • Prior Authorization • Fee Schedule (Personal Care) • Resources . ... • Prior

Idaho Department of Health & Welfare

Claim Submission

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Page 23: Personal Care Services (PCS) Documentation... · 2020. 7. 16. · Overview 2 • Eligibility • Prior Authorization • Fee Schedule (Personal Care) • Resources . ... • Prior

Idaho Department of Health & Welfare

Authorizations

Page 24: Personal Care Services (PCS) Documentation... · 2020. 7. 16. · Overview 2 • Eligibility • Prior Authorization • Fee Schedule (Personal Care) • Resources . ... • Prior

Idaho Department of Health & Welfare

Authorizations

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• Prior to rendering PCS services, verify that Regional Medicaid Services has issued a PA for the services you are providing

• All PCS must be provided in accordance with a written plan of care.

Page 25: Personal Care Services (PCS) Documentation... · 2020. 7. 16. · Overview 2 • Eligibility • Prior Authorization • Fee Schedule (Personal Care) • Resources . ... • Prior

Idaho Department of Health & Welfare

View Authorizations

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Page 26: Personal Care Services (PCS) Documentation... · 2020. 7. 16. · Overview 2 • Eligibility • Prior Authorization • Fee Schedule (Personal Care) • Resources . ... • Prior

Idaho Department of Health & Welfare

Authorization Search

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Page 27: Personal Care Services (PCS) Documentation... · 2020. 7. 16. · Overview 2 • Eligibility • Prior Authorization • Fee Schedule (Personal Care) • Resources . ... • Prior

Idaho Department of Health & Welfare

Authorization Details

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Page 28: Personal Care Services (PCS) Documentation... · 2020. 7. 16. · Overview 2 • Eligibility • Prior Authorization • Fee Schedule (Personal Care) • Resources . ... • Prior

Idaho Department of Health & Welfare

Fee Schedule

Page 29: Personal Care Services (PCS) Documentation... · 2020. 7. 16. · Overview 2 • Eligibility • Prior Authorization • Fee Schedule (Personal Care) • Resources . ... • Prior

Idaho Department of Health & Welfare

Fee Schedule

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Information found on the fee schedule:

• PCS codes

• Medicaid rate

Page 30: Personal Care Services (PCS) Documentation... · 2020. 7. 16. · Overview 2 • Eligibility • Prior Authorization • Fee Schedule (Personal Care) • Resources . ... • Prior

Idaho Department of Health & Welfare

Reference Material | Fee Schedules

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Page 31: Personal Care Services (PCS) Documentation... · 2020. 7. 16. · Overview 2 • Eligibility • Prior Authorization • Fee Schedule (Personal Care) • Resources . ... • Prior

Idaho Department of Health & Welfare

Fee Schedule

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Page 32: Personal Care Services (PCS) Documentation... · 2020. 7. 16. · Overview 2 • Eligibility • Prior Authorization • Fee Schedule (Personal Care) • Resources . ... • Prior

Idaho Department of Health & Welfare

Provider Relations Consultants

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Region 1 and the state of [email protected]

Region 2 and the state of [email protected]

Region 3 and the state of [email protected]

Region 4 and all other states [email protected]

Region 5 and the state of [email protected]

Region 6 and the state of [email protected]

Region 7 and the state of [email protected]

Page 33: Personal Care Services (PCS) Documentation... · 2020. 7. 16. · Overview 2 • Eligibility • Prior Authorization • Fee Schedule (Personal Care) • Resources . ... • Prior

Idaho Department of Health & Welfare

Thank you for attending our Personal Care Services

Training.

Please take a few minutes to complete the survey that will be emailed following this presentation. This

provides us with valuable information for future trainings.