Personal Branding

(Hardcore Soft Skills)

Emotional Intelligence is the other kind of smart

Lifeline is introducing this exciting new course. Over the last 25 years studies have shown that success is driven by IQ plus EQ that IQ cannot provide it on its own. When Emotional Intelligence was first recognised in 1990, it provided the missing answer to a peculiar finding: people with average IQ’s outperformed those with the higher IQ’s 70% of the time. A high Emotional Quotient (EQ) boosts career success, entrepreneurial potential leadership qualities, health, relationship satisfaction, humour and happiness. It is also the best antidote to stress and has been found to reduce levels of the stress hormone, cortisol.

Advantage to the Employer

Emotional Intelligence is a proven driver of performance.

Addressing EQ can optimise the effectiveness of existing manpower for a healthier, happier and productive workplace.

Equipping staff members with self-awareness can bring improved confidence and self-management.

Imparting EQ can Equip staff members with a greater awareness of their colleagues at work and providing practical skills such as active listening, harnessing bad temper, showing more empathy, being non-judgemental, conflict management, teambuilding and leadership.

Advantage to the Individual

Enhanced Personal Competence which is made up of:

Self-awareness which is your ability recognise and understand your emotions accurately and stay aware of them as they are happening.

Self-management which is your ability to use that awareness to stay flexible and channel your behaviour in a positive way.

Improved Social Competence comprising:

Social Awareness which is your ability to accurately pick up on other people’s emotions and understand the underlying issues.

Relationship Management which is your ability to use your awareness of your and others’ emotions to manage interactions successfully.

Greater self-awareness leading to self-acceptance and self-understanding increases your self-confidence and ability to handle most situations. An essential component is the opportunity to receive feedback. Most of us have very little idea of how others experience us.

What is personal branding? Personal brand refers to the way people would describe you in the workplace. The type of interpersonal skills you possess and the manner in which you communicate. LifeLine is now offering a new Personal Branding course covers the main areas

of soft skills: Effective communication; self-awareness (EQ); stress and time management and assertiveness and conflict management.

Our approach to training is based on sound adult education principles focusing on the inherent strengths and competencies of the participants. We encourage feedback in a participative process so that learning has relevance. We will create a relaxed and informal atmosphere and will encourage a climate of safety at all times.

LifeLine has 50 years’ experience in interpersonal relationships and communication. Our corporate training division was naturally developed from our passion to empower people and strong training capabilities. Today we have been training in corporates for 20 years. Some of our longest clients include Invest Bank and Deloitte’s. Each year our training grows in strength and is often described as “The best gift one can give themselves; Life changing and Essential for every person”. With this in mind and extending our goal of empowering every person we are now offering an open course “Personal Branding” that any person can attend.

PERSONAL BRANDING - TRAINING OUTLINE AND OUTCOMES:

TRAINING OUTCOMES:

Module One: EFFECTIVE COMMUNICATION

TRAINING OUTCOMES

By the end of this day participants will:

Have understood the gaps between their perception of their communication style and others

Have set goals to close this gap Have understood their personal slant in communication situations and the effect of

this Have developed listening and effective responding skills Have learnt to hear said and unsaid messages Have evaluated the day’s learnings in terms of goals set

MODULE TWO: PERSONAL AWARENESS, EQ AND GROWTH:

PROGRAMME OUTCOMES

By the end of this day participants will:

Have looked at issues of judgement Have understood the model of personal growth Have moved along the personal growth continuum Have evaluated the day in terms of goals set

MODULE THREE: ASSERTIVENESS AND CONFLICT MANAGEMENT:

PROGRAMME OUTCOMES

By the end of this day participants will:

• Have understood the difference between aggression, assertion, submission and the effects of each

• Have worked with personal styles and difficulties in this area • Have learnt how to deliver personally responsible feedback • Have practiced assertive behaviour • Have understood and practiced the conflict model • Have learned how to deal with difficult customers and or people • Have evaluated the day in terms of goals set

MODULE FOUR: WORK/LIFE BALANCE AND STRESS MANAGEMENT:

STRESS MANAGEMENT OUTCOMES:

By the end of this module participants will:

• Have understood the signs and symptoms of stress • Have identified personal stressors • Have worked with models and techniques to manage stress • Have planned ways to manage stress • Have evaluated the model in terms of goals set

WORK/LIFE BALANCE OUTCOMES:

By the end of the module participants will:

• Evaluate personal values and identify what is urgent and important in order to prioritise

• Know and understand personal time wasters • Create forward planners • Achieve better results through more effective planning and clarifying objectives • Spend more time doing tasks that will allow you to achieve your end goals • Put things into perspective • Set goals and prioritise them to determine if activities are goal-directed

WRAP UP SESSION:

CONSOLIDATION AND FEEDBACK:

Outline of module:

• Evaluate and recap learning • Share personal growths and personal learnings (take-away) • Close group by sharing (metaphorical) gifts and giving feedback • Individual conclusions and feedback • Facilitators close • Evaluations

Upcoming Personal Branding information: • Start date: 29 September 2015 • End date: 01 December • When: Tuesday evenings • Time: 6pm – 9:30pm • Where: LifeLine Norwood (02 The Ave) • Cost: R 6 000.00

(Includes manuals) • Contact: Candice Cohen (candice@lifelinejhb.org.za /011 728 1331)

*Ask about our early bird special to get 10% discount

Limited space available.