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PERFORMANCE STORYBOARD® is a computer application and a new approach to the implementation ofa LEAN organization, based on digital technology.

The concept is based on the principles of a modern production system and includes a solution based oninternationally recognized methods such as 5S, Kaizen, TPM, Total Productive Maintenance, 6 SIGMA,problem solving in PDCA, A3, 8D, QC STORY, strategy management (HOSHIN KANRI), the dailyperformance of key performance indicators ...

What problems are being solved by the PERFORMANCE STORYBOARD® application?Research has shown that more than 50% of pilot projects of operational excellence or LEAN organizationfails (Docherty, A. 2006). Another common situation is that even very successful programs areinterrupted, often without especially motivated reasons.

Always when talking about operational excellence, we are aware of how crucial it is to take into accountproven methods of continuous improvement and to provide TOP management support. Here, weencounter a key challenge when we can not directly identify the relationship between certain methodsof work and the results - between INPUT and OUTPUT, which would encourage us to better implementapproaches and methods of continuous improvement! „

Getting answers and evidence about the specific questions below ...• What are our goals, how will we achieve them?• What are our previous results and what exactly did we do to make them happen? If we did not reach

them, what are the reasons why we failed?• Have we "helped" us with the projects and processes of continuous improvement in achieving the

results?• How consistent were we in implementing these procedures?

... it may be similar to mission impossible, unlessif some of these processes are transferred to tools,that are included in the applicationPERFORMANCE STORYBOARD®.

Use a single tool or create a comprehensive systemof operational excellence:✓ You can choose your own toolbox for any number

of users.✓ Decide on the form of implementation or digital

transformation in accordance with the strategicgoals that you want to realize.

DEMETRA Lean Way d.o.o., T: + 386 8 20 52 854, E: [email protected], H: www.performance-storyboard.com

PERFORMANCE STORYBOARD®allows you to build a smartsystem to achieve operationalexcellence.

mailto:[email protected]

Characteristics:

✓ A clear overview of responsibilities.

✓ A clear overview of the results or effects of the implemented measures.

The application allows:✓ Planning and managing the strategy at all levels of the organization;✓ Leading Key Performance Indicators;✓ Implementation of the SWOT analysis in setting up the strategy;✓ Conducting regular reviews and syntheses on the progress of promotion;✓ Monitoring of measures and projects for the implementation of the

strategy.

Performance Management Board


With the PMB - Performance Management Board, the planning andimplementation of the strategy is structured and effective.

Managing the strategy and monitoring key performance indicators can be easily adapted to the level of organization.

✓ Visual and transparent monitoring of key performance indicators by hierarchical levels.

✓ Structured management ofmeasures.

✓ Integration of methods and projects of operational excellence,with results.

One of the main challenges leaderships is faced up, is not making anddesigning a vision, but above all the implementation of the chosen businessstrategy.There are several approaches to the implementation of the strategy, andamong the most advanced are HOSHIN KANRI, which directly connects theoperational excellence projects with the personal goals of the leaders, at alllevels of the organization.Efficiency in the implementation of strategy and systematic managementcan be improved with the PMB - Performance Management Board, whichsupports almost the entire process of HOSHIN KANRI, with which we canmanage actions and projects to achieve the set goals. In the case that thegoals may not be achieved, depending on the form of the problem, incombination with other tools, we can solve problems in a structured way.


Problem solving is currently number 1 in the world. Among the most widelyused methods in this field are: 8D report, QC Story, A3, QRQC and othersimilar problem solving tools, projects for eliminating chronic losses in thestructure of PDCA, DMAIC ...Basically, we distinguish problems in the four main groups that can be solvedwith the ACP - Analysis of Causes for Problem tool.With one utility we capture the entire process of problem solving, both at theoperational and organizational level. The flow of information dictated by thetool is in line with all of the above methods, from the initial steps, through theroot cause analysis, to the management and monitoring of the effectiveness ofthe measures.

Characteristics:

✓ Transparent management of measures.

✓ A clear overview of responsibilities.

✓ A clear overview of the results or effects of the implemented measures.

The application allows:✓ Solving individual (complex) problems.✓ Finding solutions to unachievable "performance" goals.✓ Structured troubleshooting or loss.✓ Implementation of DMAIC projects, 6SIGMA.✓ Implementing savings projects.✓ Improving processes in problem solving.

ACP - Analysis of Causes for Problem


The ACP - Analysis of Causes for Problem tool enables us to effectivelysolve real and potential problems.

By visualizing problems, we improve communication, learning and get better solutions.

✓ Univerzalna rešitev za reševanje kompleksnih problemov, s katero lahko izvajamo:

✓ 8D report,✓ QC Story,✓ A3,✓ Focused improvement,✓ Projects to eliminate

chronic losses by the structure of PDCA and DMAIC.

✓ Easy to carry out analyzes up to the underlying cause.

✓ It is only in a matter of minutes that it is possible to determine what is the probability that the problem will not be repeated in relation to the planned measures.


Keeping classical activities or measures in tabular format, labeling defects withtags (tagging), dealing with near misses, solving simple problems, working in agroup, identifying the underlying cause with a 5 WHY analysis, and much morecan be replaced by one tool, called the SAM - Small Activity Management.

In addition to universality, the strong points of the SAM tool are also simplicityand visuality ...

Characteristics:

✓ A tool for proactive handling and problem prevention. The application allows:

✓ Structured management of task management (task management);✓ Near miss management (related to security);✓ Abnormalities or anomalies management, tagging- linked to machine

reliability;✓ Team management activities, small team activities, improvements or

Kaizen group activities;✓ Agile management of activities in the team (SCRUM, SPRINT, KAN BAN);✓ Doing rounds on the fieldwork - GEMBA WALK;✓ Feed some useful suggestions;✓ Ssmall problem solving, root cause investigation, 5 x why analysis ...

SAM - Small Activity Management


You can customize the basic mask (form) to a certainextent according to your own preferences and needs.

The location (place) of each case (activities, defects ...) can be visibly markedon the pre-loaded process image, or on the machine image. It is much easierto localize, understand and react in order to take the necessary measures.

✓ Universal solution for:

▪ Individual activitiesmanagement.

▪ Agile approachesimplementation – SCRUM.

▪ Managing dangerous ornear miss events or otherimperfections.

▪ To solve simple problems.▪ Root cause analysis.

✓ Analytics as the basis for organizational and systemic measures.


Similarly, as we solve the problem of quality, complaints ..., we can, with theaim of continuous improvement, also proceed in cases of longer congestiondue to equipment defects. This method of operation is very well known to allwho implement the original TPM method - Total Productive Maintenance. Theproven and tested method of optimizing the process of curative orinterventional maintenance was digitized using the ACF - Analysis of Causesfor Failure tool.The ACF tool is focused on:✓ optimization of time of intervention (improvement of average time of

intervention;✓ preventing defects;✓ acquiring new knowledge and experience;✓ reducing losses and costs associated with curative maintenance.

Characteristics:

✓ A tool for proactive resolution of failures or failure.

✓ Approach to avoid failure✓ A gadget with which you

can find out in a matter of minutes whether an improvement has been achieved. The application allows:

✓Reporting and handling longer failures due to defects;✓Tool for consultation on how to act in a given intervention;✓Keeping improvements and measures on significant congestion;✓The basis for the optimization of curative maintenance;✓The basis for the optimization of preventive maintenance;✓The basis for education and training.

ACF - Analysis of Causes for Failure


With the ACF application, we facilitate the analysis of machine failure, as well as procedure in interventions.

✓ A tool for improving reliability and optimizing maintenance processes.

✓ An indispensable tool inimplementing TPM - Total Productive Maintenance.


Areas of improvement with the ACF tool:


Audits, workplace observations ... are just some of the ways in which we canmaintain or improve our working standards and the indispensable element ofthe PDCA cycle.The challenge of how to effectively manage the entire process of specificcontrol is DAM - Daily Audit Management, which can perfectly replace theclassical performance of audits and other evaluations with the help ofquestionnaires on paper, as well as manage the activities in tabular form(Excel ...).DAM - Daily Audit Management is a software tool for the structuredperformance of audits, diagnostics and other evaluations based on questionsor criteria. Assessment can be done on computer, tablet, or smartphone. Theprogram involves directly adapting evidence, informing and managingcorrective or improvement activities that arise from the findings at theassessment.

Characteristics:

✓ Transparent and easy.✓ A comprehensive solution

that includes planning, auditing and management of actions.

The application allows:

✓ Implementation of internal or external audits, diagnostics and otherevaluations;

✓ Tool for findings in ISO and other similar standards;✓ Identifying hazardous events and other risks;✓ Inspection and acquisition of equipment;✓ An indispensable tool in controlling and continuous improvement

methods; operational excellence✓ A workplace observation tool;✓ GEMBA WALK .

DAM – Daily Audit Management


The DAM tool can also be used in the case of GEMBA WALK.

✓ Structured implementation of controls such as internaland external audits, workplace observation, GEMBA WALK ...

✓ An indispensable tool for fully taking into account the PDCA cycle.


Audit on thetablet


Meetings, group work and projects are an integral part of every professionalenvironment. They enable us networking among employees, sharing of ideas,getting acquainted with the situation, sharing the tasks that need to be done,monitoring the realization, problem-solving ... When we examine theworkflow we are faced with many opportunities to improve:

• Working processes (meeting management, working groups management,project management) are not guided by the principles of continuousimprovement;

• Passed or exchanged important information are not recorded or are lostsomewhere in records or e-mails ...

• Deviations from objectives are not detected or causes are not analyzed;• Unclear INPUT and OUTPUT regarding the individual meeting, the phase of

the project, the work operative in the group ...

With ESB - Enterprise Schedule Builder, we can efficiently run variousprojects and manage work meetings.

Characteristics:

✓ We manage projects according to the PDCA cycle.


✓Managing various events:• INPUT (definition of basic event information and planning);▪ OUTPUT (record in minutes, definition of activities with responsible

persons and deadlines …);▪ Combined use with other PERFORMANCE STORYBOARD tools (managing

key performance indicators, problem solving, auditing ...).

✓ Project management:▪ INPUT (definition of basic project information and planning);▪ OUTPUT (recording of minutes, definition of activities with responsible

persons and deadlines) Combined use with other PERFORMANCESTORYBOARD tools.

For example: using the DAM tool, we can check the quality of the phases ofthe project. In case of detected problems or unachieved targets, simpleproblems can be solved using the SAM tool, complex with the ACP tool ...).

ESB – Enterprise Schedule Builder


✓ Easy systematic eventsmanagement.

✓ Realizing operationalexcellence.

Project management:• continuous improvement;• Introduction of new

products or equipment.

Manage systematic events with the toolESB - Enterprise Schedule Builder

✓ Systematic events are conducted according to the PDCA cycle.


Communication facilitates the expansion of knowledge and shapesrelationships between people. We communicate with people throughpersonal communication and through various information carriers. The VCB- Visual Communication Board software enables general and local electroniccommunications anywhere within the company. Documents can bedisplayed on different screens and in different formats. For example, todisplay notifications at the reception, security alerts, displaying differentindicators, monitoring production ... (a solution that replaces classicaldisplays on panels). The program enables the presentation of informationthat relates to activity in work units or processes, in digital form, instead ofon tablets or other paper carriers of information.

The solution can replace the classic way of displaying information anddocuments on panels or boards, it also includes a module for conductinginternal surveys, including analytics.

Characteristics:


✓ Display general information.✓ Upgrading of classical communication boards for general information.✓ View activity or presentations of work units ...✓ Implementation of internal surveys.✓ Perform interactive presentations of the PERFORMANCE STORYBOARD

tools.

VCB – Visual Communication Board


View in different places and on different occasions

✓ Displaying general information.

✓ Displaying Performance Indicators (in conjunction with the PMB tool).

Prikazovanje splošnih informacij

✓ Implementation of(internal) surveys.

✓ Designing custom displays.


Document management is one of the indispensable processes in any companythat includes managing, tracing and storing documents. BDM - "BusinessDocument Management" is a system that helps us organize and displaydocuments that you need at a particular workplace. The system involvesrecording both documents and the process of document approval, which isfinally displayed at the desired location.

BDM allows you to organize documents according to the place of display anduse, in order to have the necessary document at hand exactly when we needit.

Characteristics:


✓ Document management✓ Display documents in different places

BDM – Business Document Management


Display documents at the workplace

✓ ZERO PAPER - guiding and displaying documents in digital form.

BDM is a system for managing and displaying documents

✓ "The right document at the right time, in the right place".


The environment in production companies is becoming increasingly complex. All of us who strive tomake constant improvement and eliminate wastage become part of everyday practice, we face manychallenges.

How to master all work processes in the most effective way?

The good news is that there are digital solutions that help us improve efficiency. But without propercompetencies and organization, our advanced technique does not help much.

The transition to digitization is a process that requires new abilities, a number of adjustments and achange in behavior.

Therefore, PERFORMANCE STORYBOARD® is not just a software solution, it is a comprehensivebusiness model that also includes:✓ Raising awareness (publishing contributions on good practices);✓ Education (training in the use of individual tools)✓ Consulting (searching and proposing solutions);✓ Implementation (deployment of tools in the real environment);✓ Improvement projects (optimization of work processes according to the chosen theme for

improvement);✓ Establishing operational excellence systems slender or LEAN organizations.

With no worries, you can rely on us to help you with your expertise in switching to digital technologyand provide you with continuous support to get the tools PERFORMANCE STORYBOARD® up to thelimit.


COMPLETE DIGITAL TRANSFORMATION

Digital transformation and business success is not based solely on technological solutions, but onpeople's capabilities and organization, how they are used.

PERFORMANCE STORYBOARD® is an opportunity to change organizational culture.

With PERFORMANCE STORYBOARD® to operational excellence



Basic steps to initiation the PSB tool into practice:

Step Opis

1) Presentation and testing requirements

Presentation of PSB applications or the individual tools are performed regularly in the planned timeor part-time (depending on the request from each company). Provide us an application forpresentations by e-mail: [email protected] or by phone: + 386 (0)8 20 52 854

2) Test DEMO 30 days

The demo is running on the public version of the program. We create access for users in the form ofa pseudonym and password. You get the access is to the publicly available content - it is necessaryto be careful not to publish authentic information or documents, in particular, confidential content.

3) Testing in the real environment 30 - 60 days

The information, content, and code lists are adjusted to the end user - customer. The program canbe used on real cases and data.Smaller or larger questions occur with use of the program or practical use, which is being savedreciprocally. To the subscriber is offered complete assistance to ensure all preconditions for normaland ongoing use.

4) Diagnostics and preparation for the implementation

The implementation into practice depends on the specific case. At baseline is carried outdiagnostics that can propose an optimal plan of implementation in practice, depending on thecustomer's expectations.

5) Basic trainingEach tool requires basic training for the use of tools. The program is upgraded in accordance withthe wishes of the customer, to which level wants or needs the service.

6) Implementation

The implementation process depends on the expectations of the customer. It can be based onactual observed skills diagnostics. Implementation program shall be determined on the introductionof the project. In this phase, we provide a highly skilled PERFORMANCE STORYBOARD® instructorswho are responsible for training and implementation!

7) Monitoring, Kaizen events, a special workshop

At the time of PERFORMANCE STORYBOARD® applications lease you get:✓full support in the use of tools (tied to the method or technical issues);✓the possibility of additional consultation and training with professional and certified staff;✓regularly updating tools;✓development of new tools in the field of work organization and continuous improvement;✓partner in overcoming daily challenges.

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PERFORMANCE STORYBOARD® tool schematic diagram:

For more information or offer please contact us:

• T: +386 7 30 73 081, +386 8 20 52 854• E: [email protected]• H: www.performance-storyboard.com

DEMETRA Lean Way d.o.o.Bela Cerkev 98220 Šmarješke Toplice

To whom is the PERFORMANCE STORYBOARD® application intended?Do you implement projects and methods of continuous improvement and similar approaches to achieveoperational excellence?

Such and similar concerns and challenges are our everyday reality, and tomorrow there will definitely notbe less of them. But if you take some of your precious time and deepen into the PERFORMANCESTORYBOARD® tools, you will find that with the currently available solutions, you can avoid manyproblems and save a lot of time.

PERFORMANCE STORYBOARD®

Confirmed it enables:

• increase revenue and profit,

• better user experience and

• greater commitment of employees!

PERFORMANCE STORYBORD® can be used byanyone who performs operational excellenceactivities or projects:

✓ Production or service companies;✓ Consulting companies and all those who work

with the optimization of work processes.