The performance prism Approach versusBalanced Scorecard Approach

By Dr. Mahmoud Abosaif

Performance prism

What is performance prism?What is it used for?How can we put it in action?What's differences between it and the balanced score card?

The nature of performance prism Was first published in 2002 by Neely and Adams Cranfield School of Management

The Performance Prism is a thinking aid which seeks to integrate five related perspectives and provide a structure that allows executives to think through the answers to five fundamental questions

What is prism

Performance prism in action

the Balanced Scorecard

What is the Balanced Scorecard?

The Balanced Scorecard is a strategic planning and management system used to align business activities to the vision and strategy of the organization by monitoring performance against strategic goals.

Balanced Scorecard Concept

Was first published in 1992 by Kaplan and Norton, a book followed in 1996.

Traditional performance measurement that only focus on external accounting data are obsolete.

The approach is to provide 'balance' to the financial perspective.

4 Original Business Perspectives

Adapted from The Balanced Scorecard by Kaplan & Norton

The Balanced Scorecard model suggests that we view the organization from 4 perspectives.

Then Develop metrics, collect data and analyze it relative to each of these perspectives

4 Business Perspectives Questions Financial

What must we do to create sustainable economic value? Internal Business Process

To satisfy our stakeholders, what must be our levels of productivity, efficiency, and quality?

Learning and Growth How does our employee performance management

system, including feedback to employees, support high performance?

Customer What do our customers require from us and how are we

doing according to those requirements?

Balanced Scorecard Measurements

Balanced Scorecard Strategy Map

Department Level Scorecard Example

Thank You for Your Time

Questions?