performance platform about event 17-6-14
DESCRIPTION
Performance Platform: what you need to know about it and how to use itTRANSCRIPT
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Nick TaitProgramme Delivery ManagerGovernment Digital Service@fattaity
*GDSNick Tait
The Performance Platform: what you need to know about it and how to use it
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Richard SargeantDirector of Performance and DeliveryGovernment Digital Service@richardsargeant
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Matt HarringtonAssociate Product ManagerGovernment Digital Service@iMattHarrington
*GDSMatt Harrington
*GDSMatt Harrington
Enables government to make decisions based on data
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Will automate data collection, ending repetitive manual reporting
GDSMatt Harrington
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Does the hard work to make the presentation and interpretation ofdata simple for users
GDSMatt Harrington
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Open to any government service and open to the public
GDSMatt Harrington
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Independent of proprietary monitoring software
GDSMatt Harrington
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Provokes rather than replace analysis
GDSMatt Harrington
*GDSMatt Harrington
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Engaging with the Performance Platform
Martin Richardson
Digital Services Manager
Safety Standards Service
* Safety Standards Service
Driving test booking services
• Business service• Public service
– 1m new users per 20 months– 97% digital take-up– ‘Bookings’ and ’Changes’
* Safety Standards Service
Engagement
• Team visits• User research• Web analytics configuration• Business analysis• Technical help
* Safety Standards Service
What to include?
• The 3-way match– What do you want?– Can you supply the data?– Can the PP show it?
* Safety Standards Service
Getting the data
• Web analytics– direct– Stageprompt
• ‘Done’ pages• MI data upload• Ping
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Benefits
• Compliance• Efficiency• Instrument panel• Trends
Safety Standards Service
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Going forward
• Business dashboard• Additional features• Other services• Feedback
Safety Standards Service
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Nick TaitProgramme Delivery ManagerGovernment Digital Service@fattaity
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How can we help you to get connected to the Performance Platform?
GDSNick Tait
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Let’s talk
GDSNick Tait
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We engage with you and your key stakeholders
GDSNick Tait
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We will help you to find out what you and your users need from the Performance Platform
GDSNick Tait
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As a service manager, I need to understand the work required to get a dashboard on the performance platform so I can schedule that work (including procurement if necessary).
GDSNick Tait
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As a service manager, I need to know the digital take-up for my service so I can increase it.
GDSNick Tait
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As a service manager, I need all my data in one place so I don’t waste time visiting multiple data sources.
GDSNick Tait
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We’ll help determine what sort of connection you need to get onto the Performance Platform
GDSNick Tait
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We’ll make mock-ups to show you how your dashboards will look and function
GDSNick Tait
*GDSNick Tait
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We build the dashboard and get ready to connect it to the Performance Platform
GDSNick Tait
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We review the dashboards with you. When you agree, they GO LIVE.
GDSNick Tait
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But, that’s not the end
GDSNick Tait
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Focus on simplifying how services connect to the platform
GDSNick Tait
ScraperWiki
with Aine McGUIRE @ainemcguire
Liverpool
What do we do
Acquire, Clean Analyse, Publish
Open Source Technology Platform
Data Services
Data Tools
Data Hub
with Aine McGUIRE @ainemcguire
Data services with automation
with Aine McGUIRE @ainemcguire
Alpha.gov/data transformation 24 depts
Our remit was to ‘transform the data’ from myriad content systems and push it to the editors who made it ready for the new system.
Performance Platform
Wiring up to the Performance Platform
● We have the skills to make your service live, and it can have the extra dashboards that your service manager wants.
● Our core skill is to work out how to get data from a system technically and to re-purpose it.
with Aine McGUIRE @ainemcguire
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Build yourperfect dashboard
Henry HadlowDesigner, performance platform@henryhadlow
GDSHenry Hadlow
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Any data –from any source.
GDSHenry Hadlow
*GDSHenry Hadlow
Any medium, eg• web page• plasma screen• email or txt
*GDSHenry Hadlow
*GDSHenry Hadlow
*GDSHenry Hadlow
*GDSHenry Hadlow
*GDSHenry Hadlow
*GDSHenry Hadlow
*GDSHenry Hadlow
What are theuser needsfor your service?
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What makes yourusers happy?
GDSHenry Hadlow
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What do you needto know to improve your service?
GDSHenry Hadlow
*GDSHenry Hadlow
What do stakeholders need to know aboutyour service?
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What data sources do you currently use?
GDSHenry Hadlow
*GDSAll
Feedback
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Rob Sommerville
Going Digital
A Performance Dashboard for MOJ
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Emerging challenges for government ..
● Increasing the “clock speed” of our organisations
● Improving transparency
● Evidencing performance
● Developing and refining thinking
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These challenges are reflected in our mission
Performance Monitoring
Transparency
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Where we are now !
Going digital with performance data
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Where we want toget to !
Building our dashboards with
near-real-time data from the
bottom up
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Working with GDS, we want to ..
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.. and deliver
Dashboards for information& dashboards for action
*GDSNick Tait
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www.gov.uk/performance
Documentationperformance-platform.readthedocs.org
Bloggds.blog.gov.uk/category/measurement-analytics
GDSNick Tait