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Performance Metrics for EMS Self Assessment & Management Review 30 th Environmental and Energy Symposium & Exhibition April 5 – 8, 2004

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Page 1: Performance Metrics for EMS Self Assessment & Management Review 30 th Environmental and Energy Symposium & Exhibition April 5 – 8, 2004

Performance Metricsfor EMS Self Assessment &Management Review

30th Environmental and Energy Symposium & ExhibitionApril 5 – 8, 2004

Page 2: Performance Metrics for EMS Self Assessment & Management Review 30 th Environmental and Energy Symposium & Exhibition April 5 – 8, 2004

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Agenda

EMS Cycle – P-D-C-A Key Elements of EMS Role of Self Assessment Role of Management Review Performance Metrics Software Demonstration Summary

Page 3: Performance Metrics for EMS Self Assessment & Management Review 30 th Environmental and Energy Symposium & Exhibition April 5 – 8, 2004

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4.3.3 Identify Objectives and Targets

4.2 Define Policy

4.3.1 Identify Aspects & Impacts

4.3.3 Identify Objectives and Targets

4.3.4 Establish Program

4.4 Implementation & Operation

4.5 Checking &Corrective Action

4.6 ManagementReview

EMS CycleP-D-C-A

Plan

Do

Check

Act

Page 4: Performance Metrics for EMS Self Assessment & Management Review 30 th Environmental and Energy Symposium & Exhibition April 5 – 8, 2004

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Key Elements of EMS

4.5 Checking and Corrective Action– 4.5.1 Monitoring and Measurement– 4.5.2 Nonconformance and Corrective and

Preventive Action– 4.5.3 Records– 4.5.4 Environmental Management System

Audit

4.6 Management Review

Page 5: Performance Metrics for EMS Self Assessment & Management Review 30 th Environmental and Energy Symposium & Exhibition April 5 – 8, 2004

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Role of Self Assessment

EMS Audit = Self Assessment– Determine whether EMS conforms to planned

arrangements– Determine whether EMS has been properly

implemented and maintained– Provide information to management on EMS

effectiveness

Page 6: Performance Metrics for EMS Self Assessment & Management Review 30 th Environmental and Energy Symposium & Exhibition April 5 – 8, 2004

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Role of Management Review

Periodically review EMS to ensure continuing suitability, adequacy, and effectiveness

Ensure necessary information on EMS effectiveness is gathered

Evaluate the need for changes to policy, objectives, and other elements of EMS

Document all reviews Plan to act on EMS audit results demonstrating

commitment to continual improvement

Page 7: Performance Metrics for EMS Self Assessment & Management Review 30 th Environmental and Energy Symposium & Exhibition April 5 – 8, 2004

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Performance Metrics

For self assessment and management review:– Ability of the organization to meet its

commitment to perform self assessments in agreed-to timeframes.

– Ability of the organization to identify corrective actions and resolve non-conforming conditions.

– Ability of the organization to identify areas requiring focused management attention.

Page 8: Performance Metrics for EMS Self Assessment & Management Review 30 th Environmental and Energy Symposium & Exhibition April 5 – 8, 2004

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ECM – Software Demonstration

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Effectively managingaccountability for compliance at

each command, installation and activity.

Page 9: Performance Metrics for EMS Self Assessment & Management Review 30 th Environmental and Energy Symposium & Exhibition April 5 – 8, 2004

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A Dynamic Team: You, AMS & ICS

Comprehensive solutions for risk management, compliance management, and management systems

For additional information, contact: Bill Qualls

American Management SystemsDominion Tower, Suite 700999 Waterside DriveNorfolk, VA [email protected]

Steve HemingwayInternational Compliance SystemsSouth Coast Research and Technology Park151 Martine StreetFall River, MA [email protected]

Visit us at Booth #534

Page 10: Performance Metrics for EMS Self Assessment & Management Review 30 th Environmental and Energy Symposium & Exhibition April 5 – 8, 2004

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Identifies risks within each code; based on your criteria.Address compliance concerns; HSE, Quality, Security, etc.Minimal internal resources required for implementation.100% customizable web-based interface.

Step I – Understanding Risk

Page 11: Performance Metrics for EMS Self Assessment & Management Review 30 th Environmental and Energy Symposium & Exhibition April 5 – 8, 2004

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Minimize potential business disruptions.

Page 12: Performance Metrics for EMS Self Assessment & Management Review 30 th Environmental and Energy Symposium & Exhibition April 5 – 8, 2004

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Now that you understand where risks are . . .

What next?

Way Forward

Page 13: Performance Metrics for EMS Self Assessment & Management Review 30 th Environmental and Energy Symposium & Exhibition April 5 – 8, 2004

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Assess, audit, and identify compliance deficiencies.

5 HSE categories; 43 subject areas; ~4,000 points.

Management reports of current compliance status.

Fully integrated Management Action Planning.

Step II – Education & Self Auditing

Page 14: Performance Metrics for EMS Self Assessment & Management Review 30 th Environmental and Energy Symposium & Exhibition April 5 – 8, 2004

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HealthIndustrial HygieneSafetyEnvironmentalManagement

Select appropriate compliance areas.

Page 15: Performance Metrics for EMS Self Assessment & Management Review 30 th Environmental and Energy Symposium & Exhibition April 5 – 8, 2004

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~ 4,000 Assessment Elements

Domestic &International

Evaluate specific compliance issues.

Page 16: Performance Metrics for EMS Self Assessment & Management Review 30 th Environmental and Energy Symposium & Exhibition April 5 – 8, 2004

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Integrated management action planning with intelligent messaging.

Assign responsibility and track progress.

Page 17: Performance Metrics for EMS Self Assessment & Management Review 30 th Environmental and Energy Symposium & Exhibition April 5 – 8, 2004

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What next? Integrate accountability into every code tocorrect deficiencies and ensure ongoing compliance

while maintaining a state of readiness.

Page 18: Performance Metrics for EMS Self Assessment & Management Review 30 th Environmental and Energy Symposium & Exhibition April 5 – 8, 2004

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Comprehensive compliance management system. Resolves ‘noncompliance’ in existing program. Ensures accountability for on-going compliance. Complete resources provided for global operation. Effectively integrates with existing operations.

Step III – Activity wide accountability

Page 19: Performance Metrics for EMS Self Assessment & Management Review 30 th Environmental and Energy Symposium & Exhibition April 5 – 8, 2004

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Managing Accountability for Compliance

. ...

Page 20: Performance Metrics for EMS Self Assessment & Management Review 30 th Environmental and Energy Symposium & Exhibition April 5 – 8, 2004

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HSE Management Industrial HygieneAir Emissions Injury/Illness ManagementBloodborne Pathogens Ionizing RadiationChemical Management Laboratory SafetyConfined Space Lockout / TagoutContractor Safety Machine GuardingEquipment Design Non-hazardous WasteElectrical Safety Non-ionizing RadiationEmergency Management Personal ProtectionErgonomics Pollution PreventionEthylene Oxide Potable WaterFleet Safety Industrial TrucksGeneral Plant Safety Spill ResponseHazardous Waste Storm WaterHearing Conservation Wastewater

Director: Telephone: Facsimile:Email:

Director: Telephone: Facsimile:Email:

Environmental Contact

Current and Accurate Policies

Page 21: Performance Metrics for EMS Self Assessment & Management Review 30 th Environmental and Energy Symposium & Exhibition April 5 – 8, 2004

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Site specific facility drawings . . .

Page 22: Performance Metrics for EMS Self Assessment & Management Review 30 th Environmental and Energy Symposium & Exhibition April 5 – 8, 2004

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Maintenance of required regulatory drawings.

with detailed compliance data . . .

Maintenance of required regulatory drawings.

Page 23: Performance Metrics for EMS Self Assessment & Management Review 30 th Environmental and Energy Symposium & Exhibition April 5 – 8, 2004

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Compliance profiles (site updates / changes) Incident management; injury, illness, spill, fleet, behavior Chemical management; approval, inventory & reporting Equipment, design & installation; JSAs, Guarding, LO/TOHSE auditing and evaluation; continuous improvement

Compliance management modules . . .

Page 24: Performance Metrics for EMS Self Assessment & Management Review 30 th Environmental and Energy Symposium & Exhibition April 5 – 8, 2004

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A Dynamic Team: You, AMS & ICS

Comprehensive solutions for risk management, compliance management, and management systems

For additional information, contact: Bill Qualls

American Management SystemsDominion Tower, Suite 700999 Waterside DriveNorfolk, VA [email protected]

Steve HemingwayInternational Compliance SystemsSouth Coast Research and Technology Park151 Martine StreetFall River, MA [email protected]

Visit us at Booth #534