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1 Performance Analysis of UAE Insurance Companies (including Branches) for the Year Ended 2018 May 12, 2019

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  • 1

    Performance Analysis of UAE Insurance Companies(including Branches) for the Year Ended 2018

    May 12, 2019

  • 2www.badriconsultancy.com

    Industry at a Glance

    The Insurance Industry as represented by30 listed companies and 24* foreignbranches covered in the analysisproduced a net profit of AED 1.9 bnduring 2018.

    The total written premium of theinsurance industry for the year 2018 isestimated to be AED 40 billion ascompared to AED 41 billion in 2017showing a fall of around 2% for theindustry. While the listed companiesexhibited a growth in premiums of about0.4%, the foreign branches experienced adecline of 7%.

    Based on the premium estimations of thepast four years, the CAGR of the Industryfrom 2015-18 is computed to be 9%.

    The listed companies comprise of more than half of the total insurance industry of UAE. While the combined ratio has been stable since last year, the return on equity experienced a

    slight drop from 9% in 2017 to 8% in 2018.

    *A total of 30 foreign branches operate in the UAE however, 24 are used in the analysis

    2015.5 2016 2016.5 2017 2017.5 2018 2018.5

    -5%

    0%

    5%

    10%

    15%

    20%

    0%

    20%

    40%

    60%

    80%

    100%

    120%

    2016 2017 2018

    Pre

    miu

    m G

    row

    th %

    Loss

    & C

    om

    bin

    ed R

    atio

    Industry Overview

    Loss Ratio

    Combined Ratio

    GWP Growth

    The Insurance Industry has exhibited an improving trend in

    Loss and Combined ratio.However, the premium levels

    have remained stable.

  • 3www.badriconsultancy.com3

    Premiums Profitability

    Technical Provisions

    Loss & Combined Ratio

    Expense & Commission Ratio

    Return on Equity

    Liquidity & Asset Mix

    Insurance Receivables

  • 4www.badriconsultancy.com

    Gross Written Premium – Listed Companies

    -1% -9%

    10%

    9%32%

    0

    500

    1,000

    1,500

    2,000

    2,500

    3,000

    3,500

    4,000

    4,500

    OIC ORIENT ADNIC AAAIC SALAMA

    AED

    Mill

    ion

    s

    TOP 5

    GWP 2017 GWP 2018

    Total Gross premiums written by the listedinsurance companies in 2018 remained atthe same level as last year at AED 21.9billion.

    Similar to 2017, combined premium ofthe top 5 companies was AED 12.9 billionand market share at 59%.

    OIC replaced Orient as the company withthe highest written premium during theyear while SALAMA moved from 7th rankby Gross premiums in 2017 to Top 5 in2018.

  • 5www.badriconsultancy.com

    Gross Written Premium – Listed Companies

    -3%-9%

    3% -4% 12% 8% -8%3% -1% -10% 9% -20%-22% 11% 0% -25% 14% 10% -4% 405%-28% 71%

    -6% -49% -1%

    0

    200

    400

    600

    800

    1,000

    1,200

    AED

    Mill

    ion

    s

    Others

    GWP 2017 GWP 2018

    The highest growth of 2018 was shown by OUTFL with

    an increase of 405% in premium in comparison to the

    year 2017. The biggest decline over the same year was

    shown by AKIC with a decrease of 49% compared to

    the year 2017.

    AKIC witnessed biggest declines in terms of GWP for

    consecutive two financial years. Overall, of the 30

    listed companies, half of the Companies recorded a

    growth in premium volumes as compared to the

    previous year, while other half saw premiums

    plummet.

  • 6www.badriconsultancy.com

    Gross Written Premium – Listed Companies

    0%

    5%

    10%

    15%

    20%

    0

    5

    10

    15

    20

    25

    2015 2016 2017 2018

    AED

    Bill

    ion

    s

    Premium - 4 Year Trend

    Gross Written Premium Growth %

    The 30 listed companies exhibitedincreasing premiums and growth ratetill 2017. The highest growth rate wasrecorded during 2017 of 16% mainlydue to IA imposed minimum tariffs forMotor LOB that were materially higherthan the existing rates and newbenefits for the Industry.

    During 2018, the premiums remainedat the same level as last year with aninsignificant growth rate of 0.4%.

  • 7www.badriconsultancy.com

    Gross Written Premium - Branches

    LIC has shown a major drop in premiums from AED 1.8 billion toAED 0.8 billion, a drop of -54%.

    The top 5 branches of 2018 had a combined premium of AED 7.0billion same as in 2017. Market share for these Top 5 branches of2018 is around 66% of total gross written premium for branches(2017: 61%).

    Total premiums written, by the foreign branches, for the yearended 2018 amounted to AED 11.2 billion, as compared to thepremium written in 2017 of AED 12.1 billion which shows adecline of 7%. Upto 2017, SAICO had been writing business forCigna. During 2018, Cigna registered as a separate entity, causing ashift in the portfolio from SAICO to Cigna, as evident from apremium growth of 495%, while SAICO experienced an 84%decline.

    12%

    0%

    -14%

    495%

    -54%

    -11%

    18% -1% 0%

    13% -24% -32%

    -84%

    16% -2% -21% -9% 2% -14% -17% -19% 61% 126%0

    500

    1,000

    1,500

    2,000

    2,500

    3,000

    3,500

    AED

    Mill

    ion

    s

    GWP 2017 GWP 2018

  • 8www.badriconsultancy.com

    Gross Written Premium – Combined

    Total premiums written for all listed insurance companies andbranches, for the year 2018 amounted to AED 33 billion, ascompared to the premium written in 2017 of AED 34 billionwhich shows a decline of 2.2%.

    The top 5 companies had a combined premium of AED 15.1billion for the year 2018 as compared to AED 14.7 billion for 2017and their market share has gone up from 43% to 45%.

    Only one of the top 5 companies by premium volume is a branch,but 8 of the top 15 are branches, which reflects that foreignbranches have a significant market presence

    0

    1,000

    2,000

    3,000

    4,000

    5,000

    OICORIENT

    MetlifeADNIC

    AAAIC

    -1% -9%

    12%10%

    9%

    AED

    Mill

    ion

    s

    TOP 5

    GWP 2017 GWP 2018

  • 9www.badriconsultancy.com

    Takaful vs Conventional Insurers – Listed Companies

    0

    5

    10

    15

    20

    25

    GWP 2017 GWP 2018

    18 18

    3 4

    AED

    Bill

    ion

    s

    Conventional Takaful

    -6%

    -4%

    -2%

    0%

    2%

    4%

    6%

    Takaful Conventional

    6%

    -1%

    -4%

    5%

    Premium Growth Profit Growth

    Out of the 30 listed companies in UAE as of 2018year end, 9 operate as takaful companies.The proportion of business written by takafulcompanies grew from 16% in 2017 to 17% in 2018.

    The listed Takaful Insurers saw a growth in writtenpremiums by 6% from last year while the GWP fell by1% for the conventional insurance companies.

    In contrast, net profit for takaful companiesexperienced a decline of 4% while the profits forconventional companies grew by 5% from last year.

  • 10www.badriconsultancy.com

    Estimating Total Market Volume

    * The updated HAAD statistics for 2017 was not published till the preparation of this report and hence the estimates & assumptions are applied on 2016HAAD statistic report and a flat growth for Daman is assumed.

    Daman:As per HAAD Statistics of 2016*, Daman covered543,666 enhanced members at an average premium ofAED 6,161. The basic premium and Enhanced premiumworked out to be AED 1.3 bn and 3.3 bn respectively.As per our report published for 2017, a growth rate of5% was assumed for 2017 and assuming 10% of theirbusiness comes from non-HAAD sources their totalGWP for 2017 was worked out to AED 5.4 bn. Thisexcludes Thiqa. Considering the stagnant growth of theindustry during 2018, the same figure as 2017 isassumed this year.

    Missing Financials:Also, for the missing information pertaining to foreignbranches and local unlisted companies, we’ve assumedthat they comprise of 5% of the listed companies plusbranches.

    The Total Market Volume is estimated to be AED 40billion. The financials published were used for theListed Companies and Foreign Branches in the graphabove while for Daman and ‘Not Available’ segments,an estimation was applied as explained.

  • 11www.badriconsultancy.com

    Gross Written Premium – Combined

    The total premium is estimated to be AED 40 billion in 2018 as compared to the estimated premium of AED 41 billion for 2017. The breakup is provided below:

    * The GWP for 2017 is taken from our report as at December 31, 2017

    ** 30 Foreign branches operate in the UAE however 24 branches are part of our analysis as the remaining are either reinsurance companies or their financials were not available.

    *** This is just an estimate based on HAAD reports and certain assumptions

    The above is just an estimation and the actual number may vary.

    ParticularsGWP 2018 GWP 2017*

    Growth(AED Billions) (AED Billions)

    Listed Companies 22 22 0.4%

    Foreign Branches** 11 12 -5.7%

    Daman (Estimated) *** 5 5 0.0%

    Estimate of the Companies whose financials are not available to us 2 2 -1.8%

    Total 40 41 -1.5%

  • 12www.badriconsultancy.com

    Retention Ratio – Listed Companies

    1 2 3Although there may be exceptions, Retention ratios are generally reflective of the lines of business being underwritten; Motor and Medical generally tend to have high retention ratios, while commercial lines such as Aviation, Engineering and Fire tend to have lower retentions. Also, since this analysis does not segregate life and non-life business, the companies writing higher volumes of life, especially IL and PA, would also tend to show higher retention levels.

    The highest retention ratio for the year 2018 of 81% is reflected by AFNIC, whereas the lowest retention ratio of 19% is exhibited by AMAN.

    The weighted average retention ratio for listed companies was at 44% (2017: 46% and 2016: 47%). The retention ratios have been fairly stable historically, with marginal reduction over the last 3 years

    The retention ratios have been calculated as a ratio of net written premium to gross written premium.

    4

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    90%

    Retention Ratio 2018 Weighted Average Retention Ratio

  • 13www.badriconsultancy.com

    Retention Ratio – Branches

    The retention ratios have been calculated as a ratio of net written premium to gross written premium.

    Oriental has experienced an increase in retention ratio and

    has moved up to the top 5 retained branches during

    2018.

    The highest retention ratio for the year 2018 of 100% is reflected by ZLIC and LIC,

    whereas the lowest retention ratio of 22% is reflected by

    QIC.The weighted average

    retention ratio for foreign branches was at 77% (2017:

    71%, 2016: 74%).

    0%

    20%

    40%

    60%

    80%

    100%

    ZLIC LIC

    SLIC

    Ad

    amje

    e

    Iran

    Insu

    ran

    ce

    Cig

    na

    Met

    life

    AX

    A

    Ori

    enta

    l

    MSI

    RSA ZI

    L

    JIC

    QG

    IRC

    Al I

    tah

    aad

    Al W

    atan

    i

    AIC

    TMN

    F

    NLG

    IC

    SAIC

    O

    Med

    gulf

    FPIL

    Am

    eri

    can

    Ho

    me

    QIC

    Retention Ratio Weighted Avgerage Ratio

    A few branches have reinsurance arrangements through their head office which are not

    reflected in the books of the UAE based branch.

    Since we are using the financial numbers as published by the UAE branches

    of these companies, this would be

    distorting the actual retention ratios

  • 14www.badriconsultancy.com

    Retention Ratio – Combined

    The highest retention ratio for the year 2018 of 100% is reflected by ZLIC and LIC, whereas the lowest retention ratio of 19% isreflected by AMAN.

    The weighted average retention ratio for listed companies is 44% and branches is 77% making the overall weighted averageretention ratio 55% (2017: 55% and 2016: 57%).

    14 out of top 15 highly retained insurers are branches and this indicates that generally the branches retain more as comparedto local companies. However, some branches have reinsurance arrangements with their head office outside of the books inthe UAE. As the UAE published financials of the branches are used, the retention ratios may be distorted.

    0%

    20%

    40%

    60%

    80%

    100%

    ZLIC LIC

    SLIC

    Ad

    amje

    e

    Iran

    Insu

    ran

    ce

    Cig

    na

    Met

    life

    AX

    A

    Ori

    enta

    l

    MSI

    RSA ZI

    L

    AFN

    IC JIC

    QG

    IRC

    ASC

    AN

    A

    GC

    IC

    Al I

    tah

    aad

    Al W

    atan

    i

    IH

    SALA

    MA

    AIC

    TMN

    F

    AW

    NIC

    WA

    TAN

    IA

    ASN

    IC

    RA

    KN

    IC

    NLG

    IC

    SAIC

    O

    DA

    RTA

    KA

    FUL

    SIC

    O

    TKFL

    AK

    IC EIC

    MET

    HA

    Q

    ALL

    IAN

    CE

    NG

    I

    TAK

    AFU

    L-EM U

    IC

    AD

    NIC

    UN

    ION

    OIC

    AB

    NIC

    Med

    gulf

    DN

    IR

    OR

    IEN

    T

    FPIL

    OU

    TFL

    DH

    AFR

    A

    AA

    AIC

    Am

    eri

    can

    Ho

    me

    QIC

    DIN

    AM

    AN

    Retention Ratio Weighted Average Retention Ratio

  • 15www.badriconsultancy.com

    Profit Growth – Listed Companies Trend

    The listed insurance companies have experienced an increasing trend in profits over the years, although the profits seem tohave stabilized during 2018.

    0

    200

    400

    600

    800

    1,000

    1,200

    1,400

    1,600

    0%

    5%

    10%

    15%

    20%

    25%

    30%

    35%

    40%

    45%

    2016 2017 2018

    AED

    Mill

    ion

    s

    Profit Growth Trend

  • 16www.badriconsultancy.com

    Profit (Before Tax) – Listed Companies

    AKIC booked the highest net loss ofAED 14 million but showed areduction in loss by 90% whencompared to the loss of AED 141million in 2017.

    Income on investments during 2018helped AKIC immensely in reducingthe net loss this year.

    5%

    6%

    35%

    -3% -49%

    0

    50

    100

    150

    200

    250

    300

    350

    400

    450

    ORIENT ADNIC EIC TKFL DHAFRA

    AED

    Mill

    ion

    s

    TOP 5

    Profit 2017 Profit 2018

    -39% 88% 29% -54%90%

    -160

    -140

    -120

    -100

    -80

    -60

    -40

    -20

    0

    20

    UNION GCIC UIC OUTFL AKIC

    AED

    Mill

    ion

    s

    BOTTOM 5

    Profit 2017 Profit 2018

    ORIENT booked the highest profitfor three consecutive years. Thisyears’ profit for ORIENT amountedto of AED 405 million.

  • 17www.badriconsultancy.com

    Profit (Before Tax) – Listed Companies

    Total profit generated for 2018 amounted to

    AED 1.4 billioncompared to AED 1.3 billion (restated) in

    2017. Similar to 2017, 4 out of the 30 listed companies posted

    losses in 2018. 3 out of these 4 loss making companies showed improvements by

    reducing the losses by significant margins.

    5% 6% 35% -3% -49% -41%-32% 12% -15%

    266% 8% -26% -27% 1,817% -25% -88% 62% 31% 2% -34%

    0

    20

    40

    60

    80

    100

    120

    DN

    IR

    ALL

    IAN

    CE

    DIN

    AA

    AIC

    SALA

    MA

    AW

    NIC

    AB

    NIC

    AFN

    IC

    NG

    I

    ASC

    AN

    A

    ASN

    IC

    RA

    KN

    IC

    SIC

    O

    MET

    HA

    Q

    TAK

    AFU

    L-EM O

    IC

    WA

    TAN

    IA IH

    AM

    AN

    DA

    RTA

    KA

    FUL

    AED

    Mill

    ion

    s

    Others

    Profit 2017 Profit 2018

    The highest profit growth of 1,817%was depicted by METHAQ when

    compared from year-end 2017 from a profit of AED 0.8 million to AED 15

    million.

    The biggest decline in profits in 2018 from prior year was shown by OIC with

    a change of 88% i.e. from a profit of AED 112 million to AED 13 million.

  • 18www.badriconsultancy.com

    Profit (Before Tax) – Branches

    Total Profit generated by the Foreign Branches for the year 2018 amounted to AED 480 million compared to the profit ofthe corresponding period of 2017 of AED 725 million which shows a decrease of 34%.

    This decline is amplified because LIC posted very high losses in 2018 when compared to the profits generated for thisbranch in 2017. The percentage growth in profit from 2017 to 2018 excluding this outlier works out to be a negative 4%.

    -9%

    -32%

    24% -3%

    668%-65%

    77% 19% -21% 162% 65%-69%

    147% 63% 255% -52% 118% 135% -89%145% -44% 13%

    -46%-1,226%

    -300

    -200

    -100

    0

    100

    200

    300

    ZIL

    Met

    life

    RSA

    AX

    A

    FPIL

    Am

    eri

    can

    Ho

    me

    Al I

    tah

    aad

    Al W

    atan

    i

    TMN

    F

    AIC

    Iran

    Insu

    ran

    ce

    Ori

    enta

    l

    NLG

    IC

    QIC

    Ad

    amje

    e

    JIC

    SLIC

    MSI

    QG

    IRC

    ZLIC

    Ge

    ner

    ali

    SAIC

    O

    Med

    gulf

    Cig

    na

    LIC

    AED

    Mill

    ion

    s

    Profit 2017 Profit 2018

    4 out of 24 branches made a loss this year of which 3 recorded losseslast year as well.

    The highest profit is recorded by ZIL of AED 230 million while the highest profit growth isgenerated by FPIL of 668%.

  • 19www.badriconsultancy.com

    Profit (Before Tax) – Combined

    12%

    4% -9%

    -32% 4%

    0

    50

    100

    150

    200

    250

    300

    350

    400

    450

    ORIENT ADNIC ZIL Metlife EIC

    AED

    Mill

    ion

    s

    TOP 5

    Profit 2017 Profit 2018

    12% 4%

    -9% -32%

    4%

    -250

    -200

    -150

    -100

    -50

    0

    50

    OUTFL Medgulf AKIC Cigna LIC

    AED

    Mill

    ion

    s

    BOTTOM 5

    Profit 2017 Profit 2018

  • 20www.badriconsultancy.com

    Profit (Before Tax) - 3 Years Trend for Listed Companies

    The above shows the ranking for companies based on their total profits over the last three years, in order toshow the stability of returns.

    (400)

    (200)

    -

    200

    400

    600

    800

    1,000

    1,200

    OR

    IEN

    T

    AD

    NIC EIC

    OIC

    TKFL

    AW

    NIC

    AA

    AIC

    DN

    IR

    ALL

    IAN

    CE

    AB

    NIC

    DH

    AFR

    A

    DIN

    NG

    I

    AFN

    IC

    RA

    KN

    IC

    ASN

    IC

    ASC

    AN

    A

    SIC

    O

    TAK

    AFU

    L-EM

    MET

    HA

    Q

    DA

    RTA

    KA

    FUL

    WA

    TAN

    IA

    SALA

    MA

    UN

    ION IH

    AM

    AN

    OU

    TFL

    UIC

    GC

    IC

    AK

    IC

    AED

    Mill

    ion

    s

    Profit 2016 Profit 2017 Profit 2018

  • 21www.badriconsultancy.com

    Profit Margin – Listed Companies

    -80%

    -60%

    -40%

    -20%

    0%

    20%

    40%

    60%

    80%

    Profit Margin 2017 Profit Margin 2018

    Profit Margin is computed as net profit on everyunit of net earned premium.AKIC and OUTFL had extraordinarily low profitmargin in 2017 and have been excluded fromthe graph as it distorts the presentation.

    The highest margin of 54% is depicted by SICO and lowest ofnegative 26% by OUTFL for 2018. Both the Companies had thesame rank when compared to 2017.

  • 22www.badriconsultancy.com

    Profit Analysis – Listed Companies

    0

    50

    100

    150

    200

    250

    300

    350

    400

    450

    ORIENT ADNIC EIC DHAFRA TKFL

    Mill

    ion

    s

    TOP 5

    Profit Before Investement Investement Income

    -40

    -30

    -20

    -10

    0

    10

    20

    30

    40

    50

    AK

    IC

    OU

    TFL

    TAK

    AFU

    L-EM U

    IC

    OIC

    Mill

    ion

    s

    BOTTOM 5

    Profit Before Investement Investement Income

    -30

    -20

    -10

    0

    10

    20

    30

    40

    50

    60

    70

    AA

    AIC

    NG

    I

    ASN

    IC

    DIN

    AFN

    IC

    AW

    NIC

    UN

    ION

    SALA

    MA

    DN

    IR

    AB

    NIC

    MET

    HA

    Q

    RA

    KN

    IC

    ASC

    AN

    A

    WA

    TAN

    IA

    AM

    AN

    SIC

    O IH

    DA

    RTA

    KA

    FUL

    GC

    IC

    ALL

    IAN

    CE

    Mill

    ion

    s

    Others

    Profit Before Investement Investement Income

    The above is sorted by profits before investment income

  • 23www.badriconsultancy.com

    Profit Composition 2018 – Listed Companies

    -100%

    -80%

    -60%

    -40%

    -20%

    0%

    20%

    40%

    60%

    80%

    100%

    OR

    IEN

    T

    AD

    NIC EIC

    DH

    AFR

    A

    TKFL

    AA

    AIC

    NG

    I

    ASN

    IC

    DIN

    AFN

    IC

    AW

    NIC

    UN

    ION

    SALA

    MA

    DN

    IR

    AB

    NIC

    MET

    HA

    Q

    RA

    KN

    IC

    ASC

    AN

    A

    WA

    TAN

    IA

    AM

    AN

    SIC

    O IH

    DA

    RTA

    KA

    FUL

    GC

    IC

    ALL

    IAN

    CE

    AK

    IC

    OU

    TFL

    TAK

    AFU

    L-EM U

    IC

    OIC

    Profit Composition - UW and Investment Income

    Profit Before Investement Investement Income

  • 24www.badriconsultancy.com

    Premium Benchmarked on the basis of Profitability

    Of the top 10 companies by Premium volume, 7 have a lower rank when benchmarked on the basis of profitability. However, listed companies like Orient, ADNIC, EIC and branches like AXA, ZIL and Metlife seem to have built up large and profitable books of business.

    Gross Premium Profit

    OIC 1 32

    ORIENT 2 1

    Metlife 3 4

    ADNIC 4 2

    AAAIC 5 14

    AXA 6 7

    SALAMA 7 15

    EIC 8 5

    UNION 9 39

    QIC 10 37

    Cigna 11 53

    LIC 12 54

    ZIL 13 3

    NLGIC 14 34

    RSA 15 6

    American Home 16 20

    TAKAFUL-EM 17 31

    NGI 18 19

    DIN 19 13

    RAKNIC 20 24

    ABNIC 21 17

    TKFL 22 8

    AMAN 23 36

    ASNIC 24 23

    DNIR 25 11

    DHAFRA 26 9

    CompanyRanking

    IndicGross Premium Profit

    METHAQ 27 28

    WATANIA 28 33

    Al Itahaad Al Watani 29 21

    ALLIANCE 30 12

    DARTAKAFUL 31 38

    AWNIC 32 16

    AFNIC 33 18

    IH 34 35

    Adamjee 35 40

    OUTFL 36 50

    AIC 37 26

    ASCANA 38 22

    UIC 39 49

    SAICO 40 48

    TMNF 41 25

    Medgulf 42 51

    Oriental 43 30

    Iran Insurance 44 29

    FPIL 45 10

    JIC 46 41

    SICO 47 27

    AKIC 48 52

    QGIRC 49 44

    GCIC 50 47

    SLIC 51 42

    MSI 52 43

    ZLIC 53 45

    CompanyRanking

    Indic

  • 25www.badriconsultancy.com

    Net Technical Provisions – Listed Companies

    Total net reserves as at December 31, 2018 have

    remained unchanged from 2017, reflecting similar trend to that of business written.

    0

    500

    1,000

    1,500

    2,000

    OICADNIC

    ORIENTAMAN

    ALLIANCE

    -2% -1%

    10%

    -2%-1%

    AED

    Mill

    ion

    s

    TOP 5

    2017 2018

    10%

    17%

    14%-5% -15%

    23% -27% 0%7%

    20% 8% 14% -26%0% -24% -18% -3% 16% -25%

    45% -25%351% -2% 19% -62%

    0

    100

    200

    300

    400

    500

    600

    AED

    Mill

    ion

    s

    Others

    2017 2018

    OIC in terms of booking technical provisions retains its highest rank similar to 2017, and though the sequence is slightly changed, 7

    out of top 10 companies remain the same.

  • 26www.badriconsultancy.com

    Net Technical Provisions as a proportion of Net Written Premium – Listed Companies

    Aman and Alliance Insurance were observed to be outliers due to their Individual life mathematicalreserve amounting to AED 647 million and AED 561 million respectively. Its proportion of Individual lifemathematical reserve over net reserves is around 89% and 95% respectively which presents a bigproportion in comparison to other life companies who have large portfolio of Individual life business.Hence they have been excluded from the above analysis.

    0%

    20%

    40%

    60%

    80%

    100%

    120%

    140%

    160%

    180%

    TKFL

    MET

    HA

    Q

    AK

    IC

    DH

    AFR

    A

    SIC

    O

    AD

    NIC

    GC

    IC

    UIC

    AW

    NIC

    OIC EIC

    NG

    I

    TAK

    AFU

    L-EM

    OR

    IEN

    T

    AB

    NIC

    AFN

    IC

    DN

    IR

    ASN

    IC

    ASC

    AN

    A

    AA

    AIC

    OU

    TFL

    WA

    TAN

    IA

    DA

    RTA

    KA

    FUL IH

    RA

    KN

    IC

    UN

    ION

    DIN

    SALA

    MA

  • 27www.badriconsultancy.com

    Loss Ratio

    Combined Ratio0%

    20%

    40%

    60%

    80%

    100%

    120%

    20152016

    20172018

    81%

    71%63%

    60%

    105%98%

    92% 92%

    Loss and Combined Ratio 4 – year Trend

    Loss Ratio Combined Ratio

    For 2018, the weighted average lossratio was 60% (2017: 63%) andweighted average combined ratio wasat 92% (2017: 92%).

    Weighted Average loss and combined ratio depicts a decreasing trend over the past 4 year perioddue to improved underwritings and IA imposed regulations and continuous monitoring.

    Loss and Combined Ratio – Listed Companies Trend

  • 28www.badriconsultancy.com

    Loss and Combined Ratio – Listed Companies

    Weighted Average loss ratio was 60% (2017: 63%, 2016: 71%) and weighted average combined ratio

    was 92% (2017: 92%, 2016: 98%). The ratios

    have been improving over the past years.

    0%

    20%

    40%

    60%

    80%

    100%

    120%

    140%

    160%O

    UTF

    L

    AK

    IC

    UIC

    GC

    IC

    TAK

    AFU

    L-EM

    ALL

    IAN

    CE

    OIC

    AB

    NIC

    DA

    RTA

    KA

    FUL

    SALA

    MA

    RA

    KN

    IC

    WA

    TAN

    IA IH

    MET

    HA

    Q

    ASC

    AN

    A

    UN

    ION

    AM

    AN

    AD

    NIC

    AA

    AIC

    AW

    NIC

    AFN

    IC

    NG

    I

    EIC

    ASN

    IC

    DN

    IR

    OR

    IEN

    T

    SIC

    O

    TKFL

    DIN

    DH

    AFR

    A

    Loss Ratio Combined Ratio Weighted Avgerage Loss Ratio Weighted Avgerage Combined Ratio

    The highest combined ratio of 2017 is 145% reflected by OUTFL

    and the lowest combined ratio is of DHAFRA at 57%. OUTFL was an

    outlier at 2017 with combined ratio of 880%, the ratio has declined significantly in 2018 but it is still

    well above 100% margin to generate UW profits for the

    Company.

    For Takaful companies we have consolidated the Policyholders and Shareholders P&L for

    comparative purposes.

    A company is deemed to be profitable from an underwriting perspective if the Combined Ratio

    is below 100%. Four out of eight of the companies that are making underwriting losses are still booking

    overall profit due to investment income. Insurance companies need to concentrate on underwriting profits as that is their primary

    function. The new pricing regulations are a step in that direction.

  • 29www.badriconsultancy.com

    Loss and Combined Ratio – Branches

    Weighted Average lossratio was 64% (2017: 65%,2016: 62%) and weightedaverage combined ratiowas 90% (2017: 109%,2016: 101%).

    0%

    20%

    40%

    60%

    80%

    100%

    120%

    140%

    160%

    Loss Ratio Combined Ratio Weighted Average Loss Ratio Weighted Average Combined Ratio

    The highest combined ratioof 2018 is 296% reflected byZLIC and has been removedfrom the graph as it distortsthe data. The secondhighest combined ratio is150% reflected by LIC andthe lowest combined ratio isof TMNF at 76%.

    Two of the branches FPILand ZIL observed a negativeloss and combined ratio dueto gain from change inreserves and netcommission earnings andhence have been excludedfrom the analysis as itdistorts the presentation.

    Loss Ratio is computed asNet Incurred Claims overNet Earned Premium.

    Combined Ratio as ratio ofNet Incurred Claims alongwith expenses and netcommissions over NetEarned Premium.

    1 2 3 4

  • 30www.badriconsultancy.com

    Loss and Combined Ratio – Combined

    Weighted Average loss ratio is 62%(2017: 64%, 2016: 67%) and weightedaverage combined ratio is 91% (2017:99%, 2016: 99%).

    0%

    20%

    40%

    60%

    80%

    100%

    120%

    140%

    160%LI

    C

    OU

    TFL

    AK

    IC

    UIC

    Med

    gulf

    GC

    IC

    SLIC

    SAIC

    O

    TAK

    AFU

    L-EM

    ALL

    IAN

    CE

    Cig

    na

    OIC

    AB

    NIC

    QIC

    NLG

    IC

    Ad

    amje

    e

    Met

    life

    DA

    RTA

    KA

    FUL

    SALA

    MA

    RA

    KN

    IC

    WA

    TAN

    IA IH

    MET

    HA

    Q

    AX

    A

    ASC

    AN

    A

    UN

    ION

    QG

    IRC

    Al I

    tah

    aad

    Al W

    atan

    i

    AM

    AN

    MSI

    Am

    eri

    can

    Ho

    me

    AD

    NIC

    AA

    AIC JIC

    AW

    NIC

    Iran

    Insu

    ran

    ce

    AFN

    IC

    NG

    I

    EIC

    RSA

    Ori

    enta

    l

    ASN

    IC

    DN

    IR

    AIC

    OR

    IEN

    T

    SIC

    O

    TMN

    F

    TKFL

    DIN

    DH

    AFR

    A

    Loss Ratio Combined Ratio Weighted Average Loss Ratio Weighted Average Combined Ratio

    ZLIC, ZIL and Friends Provident areexcluded as their loss and combinedratios are outliers and thus distort thepresentation however, they do have animpact on the industry and hence, havenot been excluded from weightedaverages.

  • 31www.badriconsultancy.com

    Combined Ratio Breakup – Listed Companies

    0%

    20%

    40%

    60%

    80%

    100%

    120%

    140%

    160%

    Loss and Expense Ratio

    Loss Ratio Expense Ratio

    The above is sorted in respect with Loss ratio of the Companies. As evident, AKIC has a relatively low loss ratio but expenses pushthe combined ratio well above the 100% mark.

  • 32www.badriconsultancy.com

    Expense Ratio Trend – Listed Companies

    25%28%

    29%32%

    0%

    5%

    10%

    15%

    20%

    25%

    30%

    35%

    2015 2016 2017 2018

    Expense Ratio 4 - Year Trend

    The expenses for listed Companies of UAEmarket are showing a gradual butincreasing trend.

    If the same trend continues in future thecombined ratios will cross the margin of100%.

    The graph comprises of all expenses of the listed companies, including other operating expenses.

  • 33www.badriconsultancy.com

    G&A Expense Ratio – Listed Companies

    The highest expense ratio forDecember 31, 2018 of 72% isreflected by AKIC. The lowestexpense ratio of 12% isreflected by MEHTAQ.Weighted Average expenseratio was at 22% (2017: 23%,2016: 24%).

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    G&A Expenses Ratio Weighted Average Ratio

    As may be expected, largercompanies that have extensivebusiness scale have lowerexpense ratio, as they havesufficient business to absorbthe cost base.

    𝐸𝑥𝑝𝑒𝑛𝑠𝑒 𝑅𝑎𝑡𝑖𝑜

    =𝐺𝑒𝑛𝑒𝑟𝑎𝑙 & 𝐴𝑑𝑚𝑖𝑛𝑖𝑠𝑡𝑟𝑎𝑡𝑖𝑣𝑒 𝐸𝑥𝑝𝑒𝑛𝑠𝑒𝑠

    𝑁𝑒𝑡 𝐸𝑎𝑟𝑛𝑒𝑑 𝑃𝑟𝑒𝑚𝑖𝑢𝑚

    For Takaful companies, samehas been used for comparativepurposes and wakala fees isignored, as wakala fees is apositive in one account and anegative in the other.

  • 34www.badriconsultancy.com

    Commission Expense – Listed Companies

    𝐶𝑜𝑚𝑚𝑖𝑠𝑠𝑖𝑜𝑛 𝐸𝑥𝑝𝑒𝑛𝑠𝑒 𝑅𝑎𝑡𝑖𝑜 =𝐶𝑜𝑚𝑚𝑖𝑠𝑠𝑖𝑜𝑛𝑠 𝑃𝑎𝑖𝑑 − 𝐶𝑜𝑚𝑚𝑖𝑠𝑠𝑖𝑜𝑛𝑠 𝑒𝑎𝑟𝑛𝑒𝑑

    𝑁𝑒𝑡 𝐸𝑎𝑟𝑛𝑒𝑑 𝑃𝑟𝑒𝑚𝑖𝑢𝑚𝑠

    A negative ratio signifies that the commissions earned outweigh the commissions paid.

    In UAE market, it is common practice for companies to cede out large proportion of commercial lines business and benefitfrom the reinsurance commissions, which is also evident by the low net commission ratio. It is felt that there is aninherent need to optimize reinsurance arrangements so that companies can benefit from underwriting profitable businesswithout passing the risk and reward to reinsurers and just acting as fronting partners; at the same time not effecting theirsolvency position.

    -30%

    -20%

    -10%

    0%

    10%

    20%

    30%

    40%

    50%SA

    LAM

    A

    UIC

    DA

    RTA

    KA

    FUL

    OU

    TFL

    DN

    IR

    TAK

    AFU

    L-EM

    RA

    KN

    IC EIC

    WA

    TAN

    IA

    ASC

    AN

    A

    AM

    AN

    GC

    IC IH

    AK

    IC

    MET

    HA

    Q

    OIC

    UN

    ION

    TKFL

    AFN

    IC

    NG

    I

    OR

    IEN

    T

    AW

    NIC

    ALL

    IAN

    CE

    AD

    NIC

    AA

    AIC

    SIC

    O

    DIN

    ASN

    IC

    AB

    NIC

    DH

    AFR

    A

    Commission Expense Ratio Weighted Average Ratio

    The highest commission expense ratio of 45% is reflected by SALAMA, whereas the lowest commission expense ratio of -22% isreflected by DHAFRA. Both the extreme ranked Companies had the same ranking in 2017. Weighted Average commission expenseratio was at 7% (2017: 5%).

  • 35www.badriconsultancy.com

    Return on Equity Trend – Listed Companies

    10%

    9%

    8%

    7%

    6%

    5%

    4%

    3%

    2%

    1%

    0% 0%

    8%

    9%

    6%

    2015 2016 2017 2018

    The shareholders of the listed Insurance Companies experienced a sharp increase in return onequity from 2015 to 2016 and it further increased in 2017. During 2018 however, a slight dropis seen.

  • 36www.badriconsultancy.com

    Return on Equity – Listed Companies

    The highest return on equity for 2018 is 22% and is shown by

    TKFL, whereas the lowest return on equity of -12% is reflected by AKIC. The ranking for the these

    companies was same at year-end 2017

    -15%

    -10%

    -5%

    0%

    5%

    10%

    15%

    20%

    25%TK

    FL

    MET

    HA

    Q

    OR

    IEN

    T

    DH

    AFR

    A

    WA

    TAN

    IA

    AFN

    IC

    AD

    NIC IH

    AM

    AN

    DIN

    ALL

    IAN

    CE

    EIC

    DN

    IR

    TAK

    AFU

    L-EM

    RA

    KN

    IC

    ASC

    AN

    A

    SIC

    O

    NG

    I

    DA

    RTA

    KA

    FUL

    SALA

    MA

    AB

    NIC

    AW

    NIC

    ASN

    IC

    AA

    AIC

    UN

    ION

    OIC

    GC

    IC

    OU

    TFL

    UIC

    AK

    IC

    ROE Weighted Avgerage Ratio

    Weighted average return on equity for 2018 was at 8%

    (2017: 9%, 2016: 6%).

    The return on equity is calculated as a ratio of net profit

    of 2018 to total shareholder’s equity as at the beginning of

    2018.

  • 37www.badriconsultancy.com

    Cash to Invested Assets Ratio – Listed Companies

    The above chart illustrates the ratio ofcash and deposits to total invested assets.

    Weighted average ratio for the listedCompanies of UAE was at 34%.

    OUTFL demonstrated the highest cash toinvested assets ratio with all of the investedassets maintained as Cash and Bankbalances. The lowest ratio is produced byAKIC of 3%.

    0%

    20%

    40%

    60%

    80%

    100%

    120%

    Cash to Invested Assets Ratio Weighted Average Cash to Invested Assets Ratio

  • 38www.badriconsultancy.com

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    90%

    100%

    Invested Assets Non-Invested Assets

    The Asset mix compares the invested assets as a proportion of total invested assets for the UAE listedinsurance companies. The above has been sorted in terms of invested assets for the Companies. Thehighest proportion of invested assets is reflected by GCIC whereas, the lowest is reflected by OUTFLwith 3% of assets being invested.

    Asset Mix – Listed Companies

  • 39www.badriconsultancy.com

    The highest receivables ratio is observed for AKIC at 107% when compared to the listed insurance companies while thelowest is exhibited by TKFL at 4%.

    The weighted average insurance receivables for the listed insurance market works out to be 27%.

    𝐼𝑛𝑠𝑢𝑟𝑎𝑛𝑐𝑒 𝑅𝑒𝑐𝑒𝑖𝑣𝑎𝑏𝑙𝑒𝑠 𝑅𝑎𝑡𝑖𝑜 =𝐼𝑛𝑠𝑢𝑟𝑎𝑛𝑐𝑒 𝑅𝑒𝑐𝑒𝑖𝑣𝑎𝑏𝑙𝑒𝑠

    𝐺𝑟𝑜𝑠𝑠 𝑊𝑟𝑖𝑡𝑡𝑒𝑛 𝑃𝑟𝑒𝑚𝑖𝑢𝑚

    0%

    20%

    40%

    60%

    80%

    100%

    120%

    Insurance Receivables Average Insurance Receivables

    Insurance Receivable Ratio – Listed Companies

  • 40www.badriconsultancy.com

    Total Gross premiums written by the listed insurance companies in2018 showed an insignificant growth rate of 0.4% from last year. TheGross premiums remained at the same level as 2017 at AED 21.9billion.

    Total premiums written, by the foreign branches, for the year 2018amounted to AED 11.2 billion, as compared to 2017 which amountedto AED 12.1 billion. This produces a decline for branches by 7%.

    The total written premium of the insurance industry for the year 2018is estimated to be AED 40.0 billion as compared to AED 40.9 billion in2017 showing a fall of around 2% for the industry.

    0.4%

    -7.0%

    0

    5,000

    10,000

    15,000

    20,000

    25,000

    Listed Companies Branch

    AED

    Mill

    ion

    s

    GWP 2017 GWP 2018

    4%

    -34%

    0

    200

    400

    600

    800

    1,000

    1,200

    1,400

    1,600

    Listed Companies Branch

    AED

    Mill

    ion

    s

    Profit 2017 Profit 2018

    Total Profit for all listed insurance companies for the year 2018amounted to AED 1.4 billion and for foreign branches AED 480million compared to 2017 which was at AED 1.3 billion for listedcompanies (restated) and AED 725 million for branches.

    The profits for the listed companies grew by 4% while for theforeign branches operating in UAE there was a decline of 34%.

    Conclusion

  • 41www.badriconsultancy.com

    As companies concentrate on Social Media we thought of undertaking a benchmarking onFacebook popularity of companies. Similar dashboards can be implemented in your company andyou may contact us for more information

    Social Media Reviews – Based on Facebook

  • 42www.badriconsultancy.com

    Badri Management Consultancy is proud to have been awarded the Actuarial/RiskManagement Consultancy Services provider of the year at the MENAIR Insurance Awards2016 and 2018

    https://www.eiseverywhere.com/ehome/287766/678811/https://www.eiseverywhere.com/ehome/142580/325377/

    Awards

    https://www.eiseverywhere.com/ehome/287766/678811/https://www.eiseverywhere.com/ehome/142580/325377/

  • 43www.badriconsultancy.com

    We have undertaken an analysis of the Key Performance Indicators (KPIs) of the listed insurance companies and branches offoreign insurance companies operating in UAE (subsequently referred to as Branches) for the year ended December 31,2018. The data has been extracted from 2018 year-end financial statements of those companies which were publicly listed.For branches, the financials published in different newspapers have been relied upon.

    While we have tried to ensure accuracy in the data input and evaluation process, in view of the naturalscope for human and/or mechanical error, either at input or during analysis, we accept no liabilitywhatsoever for any loss or damage resulting from errors, inaccuracies or omissions affecting any part ofthis publication. If you come across an error or have a query, do write to us.

    In certain cases, we needed to combine certain items together for comparison purposes. E.g.Where XOL Reinsurance Premium has been shown separately we have added it toReinsurance Premium expense and deducted from Net Earned Premium.

    Some of the figures for 2017 as shown in this analysis differ from the onesshown in our report compiled as at December 31, 2017. This is because ofrestatements of financials and the exclusion (inclusion) of some branches forwhich the financials were not available (available) in 2018.

    Due to limited information we are unable to segregate betweenlife and non-life. Once all companies start publishing financialstatements with this level of segregation, this can be done.

    The list of companies and branches used on the next pages.

    12

    34

    5

    Points to Note

  • 44www.badriconsultancy.com

    Listed Insurance Companies

    Sr. No. Symbol Name Market Sr. No. Symbol Name Market Sr. No. Symbol Name Market

    1 AAAICAl Ain Al AhliaInsurance Co.

    ADX 11 DARTAKAFULDar al Takaful (Takaful House)

    DFM 21 ORIENT Orient Insurance PJSC DFM

    2 ABNICAl Buhaira National Insurance Company

    ADX 12 DHAFRAAl Dhafra Insurance Co.

    ADX 22 RAKNICRas Al Khaimah National Insurance Co.

    ADX

    3 ADNICAbu Dhabi National Insurance Co.

    ADX 13 DINDubai Insurance Co , PSC

    DFM 23 SALAMAIslamic Arab Insurance Company

    DFM

    4 AFNICAl Fujairah National Insurance Co.

    ADX 14 DNIRDubai National Insurance & Reinsurance Co.

    DFM 24 SICOSharjah Insurance Company

    ADX

    5 AKICAl Khazna Insurance Co.

    ADX 15 EICEmirates Insurance Co.

    ADX 25TAKAFUL-EM

    Takaful Emarat (PSC) DFM

    6 ALLIANCE Alliance Insurance DFM 16 GCICGreen Crescent Insurance Company

    ADX 26 TKFLAbu Dhabi National Takaful Co. PJSC

    ADX

    7 AMANDubai Islamic Insurance and Reinsurance Co.

    DFM 17 IHInsurance House P.S.C

    ADX 27 UIC United Insurance Co. ADX

    8 ASCANAArabian Scandinavian Insurance Co.

    DFM 18 METHAQMethaq Takaful Insurance Co.

    ADX 28 UNIONUnion Insurance Company

    ADX

    9 ASNICAl Sagr National Insurance Company

    DFM 19 NGINational General Insurance Company

    DFM 29 WATANIANational Takaful Company

    ADX

    10 AWNICAl Wathba National Insurance Co

    ADX 20 OICOman Insurance Company (P.S.C.

    DFM 30 OUTFLOrient UNB Takaful PJSC

    DFM

  • 45www.badriconsultancy.com

    Branches (and unlisted Companies)Sr. No. Name Remarks Sr. No. Name Remarks Sr. No. Name Remarks

    1Adamjee Insurance Company Ltd.

    Included 12 Saudi Arabian Insurance Company Included 23State Life Insurance Corporation of Pakistan

    Included

    2 Arabia Insurance Included 13Life Insurance Corporation (International) B.S.C.

    Included 24 Assicurrazione Generali Included

    3Tokio Marine and Nichido Fire Insurance Company Ltd.

    Included 14 The Oriental Insurance Company Included 25 Noor Takaful General PJSCNot Included

    4Royal and Sun Alliance Insurance

    Included 15 AXA Gulf Included 26 Noor Takaful Family PJSCNot Included

    5 Qatar Insurance Company Included 16 Zurich Life Insurance Company Ltd. Included 27 Al Hilal Takaful P.S.CNot Included

    6 Cigna Included 17 Friend Provident International Included 28General Insurance Corporation of India

    Not Included

    7Mitsui Sumitomo Insurance Company Ltd.

    Included 18 Iran Insurance Company Included 29The Mediterranean & Gulf Insurance and Reinsurance Company

    Included

    8American Home Insurance Company

    Included 19 Jordan Insurance Company Included 30New India Assurance Company Limited

    Not Included

    9 MetLife Included 20 Chubb Tempest Life Reinsurance Ltd.Not Included

    31 Emirates Retakaful LimitedNot Included

    10National Life and General Insurance Company

    Included 21Qatar General Insurance and Reinsurance Company

    Included 32 Arab Insurance GroupNot Included

    11 Al Ittihad Al Watani Included 22 Zurich International Life Included 33 Malaysia Re Ltd.Not Included

  • 46

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    Phone: +971-4-3207-250Fax: +971-4-3207-260

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    www.badriconsultancy.com

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