Merseyside Fire and Rescue Service – Sefton District

2014-15

Performance Report October 2014 (Internal)

GM Rob Pritchard

SM Richard Clarke 30 & 33

SM Mark Jones 31 & 32

DPM Jen Taylor (Prevention)

WM Dave Martin (Protection)

Executive Summary

This document will be updated monthly to capture performance and trends within Sefton across

Operational, Prevention and Protection Teams. All Managers are expected to contribute with an

honest and constructive review of their team’s performance, the support to address any issues and

most importantly to highlight good practice.

Contents

Section 1 - District CS Delivery Plan Updates

Section 2 - District Performance

Section 3 - Station Performance

Section 4 - Prevention Performance

Section 5 - Protection Performance

Section 6 – Equality and Diversity

Section 7 - Notable Events

Section 1 - District CS Delivery Plan Updates

Section 2 - District Performance

LPI – Monthly

Cumulative

LPI – October

ADF/HFSC Engagement – Crews and prevention staff continue to target the most vulnerable

occupants throughout the district through the use of provided status reports and referrals from

partner agencies. The prevention team receive high risk referrals from the operational crews and in

turn provide the operational crews with appointments following the issue of hospital beds through

a partnership agreement with the local CCG.

ADF’s – Performance is good with the district 9 below is cumulative target for the year, though

Crosby was one over its target for the month with 7, though the monthly performance for the

district remained below target

There were 3 injuries out of 16 ADF’s attended in October; all 3 were reported as slight. Out of the

incidents attended 2 were in a high risk SOA and 7 on Low which reasonably matches the HFSC

activity

Operational crews across Sefton completed 549 HFSC’s during September which was 67 more than

the previous month, 704 in total. The main focus of the engagement was in the Low Risk SOA

totalling 477, 199 in the Medium SOA and 28 in the High SOA, and prevention staff and FSN

completing an additional 153 HFSC’s, this increase was partly due to the efforts conducted on Older

Persons day with additional day staff resources assisting with delivery

Our crews will continue to focus their interventions on the harder to reach occupancies identified

through the status reports regardless of the SOA risk – Right Person - Right Place. Crews will also

continue to target specific areas following attendance at ADF’

Secondary Fires

There were 27 secondary fires over

the month, of which 22 were

deliberate which was mainly related

to refuse and bins, the district target

is 66 for the month of October and

our attendances represent a 66%

reduction.

Across Sefton 152 EIA’s were

completed and crews will continue

to perform EIA’s and prevention

teams will work with partner

agencies to target problem areas.

The cumulative target for Sefton is

396 incidents up to the end of

October, so far we have attended

263 incidents and this represents a

positive performance of 34% below

the set target

Non domestic Property Fires – Bootle and Netherton had 1 fire as did Formby, both were recorded

as accidental and involved appliances, all stations were within target apart from Formby whose

target is Zero

Deliberate Non Domestic Properties Fires – Nil in October

Other Property Fires

Target is 13 and we attended 15, Stn 30 was 2 over target with 6 and Formby was 1 over with 2.

These were mainly garden refuse being burnt in the owners garden.

Deliberate vehicle fires

There have been 7 incidents in total for October. Out of the 7 incidents, 4 were in the Crosby area and the other 2 where in the Bootle and 1 in the Southport area. All incidents are observed by the prevention team and acted upon if required through direct engagement with the police.

Deliberate Property fires

There was only 1 deliberate own property fire recorded for October. The incident was 22914 at 33

Norfolk Road, Maghull. House fire, persons reported with IIT and SOCO involvement.

Deliberate Secondary Fires

There were 21 deliberate secondary fires over the month of October which was mainly related to

refuse and bins, the district target is 66 for the month of September and our attendances represent

44 under target.

Across Sefton 152 EIA’s were completed and crews will continue to perform EIA’s and prevention

teams will work with partner agencies to target problem areas. The cumulative target for Sefton is

396 incidents up to the end of October; so far we have attended 263. This represents a 43%

reduction thus far.

RTC’s

Road traffic collisions continue to be above target, analysis of the incidents attended has

highlighted two trends

Senior Road Users

Female drivers in their 20’s

As a result of this analysis, Sefton’s RTC focus will be on these disciplines and this will be highlighted

trough the Brake Road Safety week mid-November where crews are engaging with more senior

road users at sites across Sefton including Formby Town Centre, Various Tesco sites and the ECO

Centre on Southport Esplanade

Section 3 - Station Performance

Sefton Station Performance Overview for all Stations

HFSC – Monthly

Sefton HFSC Performance for October 2014

Across the district HFSC performance remains steady, some watch performance is below the

expected level and this is being addressed

33G continue their campaign to target the elderly resident and highlight kitchen fires in their

homes. The 252 HFSC’s generated at Southport and this is from the instigation of hot-spotting

around incidents.

Sefton District will continue to focus its prevention activities around safer cooking in the home.

Data continues to indicate that 75% of all ADF’s occur in the kitchen and 70% of these originate

from food, therefore engagement with occupants will continue to stresses the need for vigilance

whilst cooking. As part of a national campaign crews across the district delivered awareness leaflets

on the importance of ‘Gas Safety’ and the potential dangers in the production of potentially fatal

levels of Carbon Monoxide, particularly in confined spaces with little ventilation, and campaigns will

continue around occupants awareness on the dangers of poor heating with the onset of the colder

months, with electrical safety being a highlight.

Daily Log Activity

LearnPro

Report ran from LearnPro to identify completed modules, completion is good with one member of

the crew at Southport still requires removing from the system

Watch absences will continue to be monitored and all efforts will be made to ensure those

currently absent will be removed from the appropriate systems as to provide an accurate

completion figure

Operational Preparedness

Alert to Mobile

Alert to mobile times have over the past month or so seen an improvement, but October has seen a

drop from 5.9% fails data for September to 13.6%. Interrogation of the fails data points to Green

Days as the most prominent trend, district SM’s will address with stations to raise performance.

The SM’s will investigate whether the introduction of the Move Off procedure and the incident at

Southport has contributed to the increase in delay.

LPI 137 Appliance Attendance Times

M31P1 was the only 10 minute plus within their own area. Wm Clynch was mobilised to a sheltered

accommodation fire in Waterloo with M10P1 whilst performing Prevention and Protection duties

on district at 18:51hrs, due to an MDT failure the appliance registered as taking 14:23 (19:05hrs) to

attend, but actually sent an informative from the incident at 19:03hrs and had already released

M10P1 from the incident prior to their attendance at 19:02hrs - inc number 023206-10102014

Hydrant Performance

Station 30 – 6 Station 31 – 3 Station 32 – 4 Station 33 – 18

SPA

Appliance Activity 8 Day Reports The scrutiny for the appliance availability shows an improvement in the recording using the correct MDT buttons. The MDT has still proven to have had glitches which affect the figures reliability. Scrutiny The instances showing concern have been addressed with the relevant WM’s:- SM’s have periodically quality assured the daily logs and addressed issues such as lack of details in the logs. This will continue to be monitored and individuals managed to improve any lack of detail.

Station Preparedness

Issues raised during the reports were on BA face mask covers, Petty Cash Reconciliation, shower

mats and generator fuel levels.

SM Clarke found that Cofley only fill up generators after 50% and therefore the SM Monthly Preparedness

Audit score had to be altered to include this update from November.

Outstanding Deb 2 Returns - NIL

Messaging

IRS returns not complete in 7 days

OIC Appliance Station District FRS Inc No

Clynch M M31P1 Crosby Sefton 024210-21102014

Curtis T M33P1 Southport Sefton 024556-24102014

Green B M32P1 Formby Sefton 025389-31102014

Pang S M31P1 Southport Sefton 023359-12102014

All the people on this return have been emailed to ensure that they are aware of missing the

deadline and that all IRS returns have now been completed.

Oshens

All actions have been updated on OSHENS and are progressing well; see operational response

action logs for more detailed information.

Section 3 – Operational Audits

Section 4 – Prevention Performance

Prevention Activity & Performance

1/10/14 – 31/10/14

As well as above activity, the Prevention team have also completed the following:-

Attended an information day at Hugh Baird College, Bootle to give advice on our services on 2/10/14

Crucial crew event every day from 6/10/14 – 10/10/14 to engage with youngsters on key safety

messages

Bonfire safety presentations to schools throughout October

Reassurance campaign in South Liverpool on 9/10/14

Arson Base 4%

FACE 0%

H.O.H 3%

Hate Crime 0%

HFSC 61%

Low Level Audit

0%

Target Hardening 20%

Letter 1 9%

Letter 2 3%

Prevention activity 1/10/14 - 31/10/14

Arson Base

FACE

H.O.H

Hate Crime

HFSC

Low Level Audit

Target Hardening

Letter 1

Letter 2

3 motorbike incidents that had been set alight. SMBC got one of the bikes removed (incident 024981) and Police were involved with the other two incidents (incidents 022524 and 022262)

Two vehicle fire were electrical faults (incidents 024068 and 023967)

Two cars set alight on driveways (incidents 023227 and 022725) Target hardening completed on both properties and police involved

One vehicle fire outside library, Liverpool Avenue, Ainsdale (incident 022998) Fuel spillage on hot engine

One deliberate fire in resident’s car park in Third Avenue, Crosby. Door knock in area and teams advised that Car did not belong to any of the local residents, HFSC carried out on elderly resident’s property.

Deliberate secondary fire in Southport town centre which Graham Morgan has been involved with. He has liaised with Graham Parry from SMBC and has asked if cleansing department can clear away any rubbish. PCSO Tony Williams advised and they will patrol area.

Wheelie bins being set alight at 10 Bower Grove, Seaforth. Graham has liaised with Dave Dolan SMBC and he has removed the bins. He has also spoken to occupier and advised to store the new bins at the rear yard of the flats

Wheelie bin issues at Litherland Town Hall. Graham will be visiting the site today and advising that they secure the bins inside the building/rear yard.

Section 5 – Protection Performance October 2014

Performance: October 2014

Unwanted Fire Signals

September 2013 30

September 2014 28 Reduction of 6.6%

(Service Headquarters 4 calls (13.3%)). Without Service Headquarters there would have been a 20% reduction.

Deliberate property fires

There were two deliberate property fires – both residential:

Community Protection Audits

Target 25

Achieved 12

There were 42 firework inspections of retail premises and an additional 3 joint inspections with Merseyside Police.

Care Homes

Care Home’s performance by station:

Stn. Completed Outstanding Total

30 4 0 4

31 27 4 31

32 7 0 7

33 52 37 89

Section 6 – Equality and Diversity

The beginning of October was Older Persons Day, this saw all MFRS staff from all disciplines engage

with over 65’s throughout Sefton. During ageing safely week, Crews from Bootle & Netherton

attended Queen Elizabeth Court in Litherland to speak with the elderly residents living there.

Prevention Advocates also visited a number of elderly occupiers that have been referred in for

being high risk and also spoke to members of the community about looking after the elderly

members of our community at an event at Hugh Baird College.

Section 7 – Community Safety Events during October

During October crews and the Prevention team completed activities around Older Persons Week and then turned their focus toward the run up to the Bonfire period, in addition community engagement will focused on advising occupants to test their smoke alarms when changing their clocks

Crews from Formby took part in delivering road safety advice to 16-17 year olds at Altcar Training

Camp in Hightown, this engagement was part of the Mega Drive event in partnership with Sefton

council and Merseyside police

Upcoming Activity

The theme for November is Electrical Safety and Candle

Safety, crews and the prevention team will deliver the

awareness message associated with these themes and

distribute leaflets throughout Sefton reinforcing this

message

November also hosts Brake Road Safety week and varuos engagement activities will take place to deliver the

road safety message to various groupd across the district, this focus will mainly be aimed at the over 65 age

demographic which is responsible for the majority of incidents within Sefton