perfectly colored: julian tile provides fast and … · established in 1978, julian tile is a...
TRANSCRIPT
Case Study
“ We’ve taken our Langley DC to a new level of operational efficiency with the Honeywell mobile devices.”Renato Baldo, General Manager, Julian Tile
PERFECTLY COLORED: JULIAN TILE PROVIDES FAST AND ACCURATE ORDER FULFILLMENT, WITH THE HELP OF HONEYWELL
The Solution: Honeywell Mobile Computers and Cloud-Based SoftwareJulian Tile needed automatic identification and data capture (AIDC) devices
that could survive the drops and spills of its rugged DC environment. The
devices also had to be compatible with the company’s existing enterprise
software.
AM PM Mobile Solutions, a full-service wireless and data collection
solutions provider, delivered Honeywell CK71 ultra-rugged mobile
computers and Honeywell CV61 fixed vehicle-mount computers with
SR61 industrial scanners to digitize and automate the manual processes
in the DC.
Optimized for warehouse and distribution environments, the CK71 mobile
computer offered the perfect balance of ruggedness with next-generation
features and rapid barcode scanning technology. The CV61 forklift-
mounted computers support Julian Tile’s SYSPRO enterprise resource
planning (ERP) tools and feature a touchscreen interface with a rugged,
externally backlit keyboard. These features enable warehouse workers to
easily input data with their gloved hands.
Phoenix Systems, a Canadian and U.S. software and hardware service
provider and reseller, implemented riteSCAN barcoding software, which
fully integrated with Julian Tile’s SYSPRO ERP solution and the Honeywell
devices. All of the software operates on the cloud, which eliminated the
need for Julian Tile to have an onsite server, reducing operating costs and
the need for additional onsite technical support.
The Challenge: Digitizing Manual Processes
In 2012, Julian Tile opened a new 40,000-square-foot distribution center (DC) in Langley, B.C. to process all of its incoming tile orders.
Serving the company’s five locations, the new DC managed the movement and tracked the dye lots of more than 4,000 product skids. (A dye lot is a manufacturer’s code that identifies certain batches of tile.)
Before the new DC opened, all inventory purchase order receipts, sales order picking, multiple bin locations and dye lot numbers were recorded manually using a written and batch data entry process.
This time-consuming workflow process increased the risk of picking errors, which could result in the wrong tile or dye lot being sent to the customer, leading to mismatched tiles – and a negative service experience.
Another challenge: filling customer orders as fast as possible. If a customer wanted to order more tiles, employees had to confirm the original order by searching for paper documents.
Established in 1978, Julian Tile is a leading wholesale-distributor of porcelain tile and natural stone in Western Canada and the Western United States. With more than 80 employees, the company is headquartered in Langley, B.C., and prides itself on the quality of every product in its Julian Collection.
Julian Tile CS - Phoenix | Rev A | 05/16© 2016 Honeywell International Inc.
For more informationwww.honeywellaidc.com
Honeywell Sensing and Productivity Solutions9680 Old Bailes Road
Fort Mill, SC 29707
www.honeywell.com
Julian Tile was able to automate most of its order fulfillment process with the help of Honeywell technologies. Order pickers can now access real-time information on available inventory including bin location, physical quantity and dye lot numbers.
The Benefits• The AIDC solution was an instant hit with warehouse workers, and Julian
Tile saw an immediate decrease in the amount of time workers spent
finding, documenting and processing orders. Order fulfillment times
decreased 50%, while picking accuracy improved 20%. Customer
satisfaction increased as a result.
• The annual stock inventory count process was reduced significantly:
Each year, workers had to manually find, read, write and confirm product
numbers for every item in the warehouse. The process took three full
days and a number of employees and resulted in countless pages of
handwritten notes. With the automated data capture solution, this
annual event was reduced to a single day with a small team of warehouse
workers.
• Workers are now able to access and update tile inventory in real time.
Locating products has become much easier. Because the connected
devices allow workers to scan rather than manually enter product
information, data accuracy is ensured, and sales order status is updated
as the order is picked. In addition, by scanning bin transfers in real time,
location accuracy of the skids has improved by two days.
For more information
www.phoenixsystems.ca
Phoenix SystemsLarry HackDirector, Western [email protected]