people plan to 2015 realising strategy through high performing people rmit council briefing marcia...
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People Plan to 2015Realising strategy through high performing people
RMIT Council Briefing
Marcia Gough
RMIT University©2011 Human Resources 2
Agenda
• HR Vision
• Consultation and process
• HR model
• 7 HR levers
– Recruitment
– Payroll and HR Systems
– Performance culture
– Reward and recognition
– Leadership and people development
– Health, safety and wellbeing
– Workforce design
• Alignment to R&I and Academic Plan
• HR Plan in action
RMIT University©2011 Human Resources 3
Human Resources Vision
Realising strategy through high performing people is
the founding premise of the human resources vision and goals presented in the plan
RMIT University©2011 Human Resources 4
The HR Plan:
1. Supports future group priorities (aligned with RMIT’s Strategic Plan)
2. Supports University plans including Academic and Research and Innovation
3. Positions RMIT’s responsiveness to current and future external drivers
3. Highlights actions to define and create a preferred workforce that is capable of delivering the University’s strategy looking five years into the future
5. Sets the expectation for both HR and management staff in regard to people accountabilities
RMIT University©2011 Human Resources 5
HR Plan methodology
5
Universitystrategies and
goalsand environmental
analysis
Establishment HR Advisory group/
stakeholder interviews
College & Portfolio consultation
College & PortfolioBusiness Plans
College & Portfolio local workforce
Implementation plans
Feedback from leadership group
College & Portfolio
consultation
RMIT 2010 Staff SurveyInput
Design
Engage
Implement
Ma
na
ged
via
a p
ha
sed
Pro
ject
Pla
n
Workforce Planning Project
Capability Framework
Development
2010-2015 University HR Plan
(5 year plan)
Development Needs
Analysis
RMIT University©2011 Human Resources 6
HR Plan timeframes
Involvement in Strategic Plan Dev’t Internal & external environmental scanningWorkforce analysis(Jan – June)
Participate in College and Portfolio Forums2010 Staff Survey analyse results(May – Sept)
Define organisational people priorities via interviews, questionnaires with selected senior representatives (June – Sept)
Finalise and validate HR Plan (Oct - Mar)
Implement and consult with university-wide initiatives(2011)
-Consult (HR Vision Workshop/HR Advisory Group) -Validate draft HR Plan(July - Sept)
September ‘10 March ‘112010
2011
June ‘10
Focus groups RMIT Capability Model(May – July)
RMIT University©2011 Human Resources 7
Staff and managers consultation
• One on one meet and greets by Executive Director • College and Portfolio Executive Briefings • Establishment of HR Advisory Group • Stakeholder interviews and surveys • Staff Survey results and action plans• Leadership briefings LeadRMIT • LeadRMIT focus group discussing HR management issues and ways to
support them better • Leadership forums identify staff survey feedback and action planning• Workshops with senior leaders to inform development of HR Plan • HR workshops to seek feedback on critical staff and management concerns• Roadshows to staff across the University talking through new services ie
DevelopME seeking feedback about how to improve what we do• Training programs and briefing sessions to over 600 staff and managers since
start of 2010 seeking feedback to inform improvements in our workplanning processes
• Feedback and briefing sessions on Training Needs Analysis at RMIT • Continued consultation on development of projects with key stakeholders
RMIT University©2011 Human Resources 8RMIT University©2010 Human Resources 8
Realising strategy through high performing people2011-2015
RMIT University©2011 Human Resources 9Human Resources 9
• Recruitment
• Payroll and HR systems
• Performance culture
• Reward and recognition
• Leadership and people development
• Health, safety and wellbeing
• Workforce design
HR Levers
RMIT University©2011 Human Resources 10Human Resources 10
Recruitment
Through its excellent global reputation, RMIT will be a ‘magnet’ for highly talented staff. We will have strong staff capability through effective, proactive and efficient recruitment.
Vision
Outcomes
A strong RMIT employer brand and employee value proposition
RMIT proactively identifies high quality candidates globally and develops talent pools
Comprehensive interview process with trained panel members conducting behavioural interviewing
Minimum research capability requirements are mandated for academic appointments
A fully rolled out e-recruitment system supports fast, thorough recruitment
RMIT University©2011 Human Resources 11Human Resources 11
Payroll and human resource systems
HR systems and services will be efficient, cost effective, integrated and end-user enabled. HR systems will be easy to use and provide accurate and timely information to enable effective decision making.
Vision
Outcomes
Integration of people management systems
Workforce analysis is based on accurate, up-to-date data
Data is easily generated by managers any time, from any location
A self-service kiosk provides current and accurate employee data
Increased electronic and online functionality
Reports are triggered as reminders for date-driven actions
Casual payroll services are seamless
RMIT University©2011 Human Resources 12Human Resources 12
Performance culture
As a place to work, RMIT will be a high-performance environment – driven by accountability, results and rewards.
Vision
Performance expectations are defined – results and behaviours
Finance and other incentives are available to staff who exceed performance expectations
Both high performing and consistently poor performing staff are easily identified Performance improvement and career development plans are tailored to improve staff
capability and drive organisational performance
Workload allocation models support the strategic needs of the university
An online performance management system is implemented
Outcomes
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Performance culture continued
As a place to work, RMIT will be a high-performance environment – driven by accountability, results and rewards.
Vision
100% of staff participate in annual workplanning and performance appraisal
Performance appraisal focuses on results and behaviour. All staff receive a performance result
Exemplar behaviours (as defined by RMIT’s Code of Conduct and Behavioural Capability Framework) are role modelled, recognised and rewarded across RMIT
All RMIT leaders receive 360 degree feedback and coaching
Outcomes
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Reward and recognition Vision
Outcomes
RMIT’s recognition and reward initiatives will attract and retain high performers
Annual salary increments are based on performance. Clear alignment of workplan, performance and remuneration
The professional staff classification structure supports rewarding and recognising performance.
Delivery of global locations is an integral part of each staff member’s work
Remuneration and reward offerings are designed to retain high performing staff
High profile industry people are attracted to work at RMIT
Executive remuneration is linked to performance and rewards high performance
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Leadership and people development
Vision
Outcomes
All managers participate in 360 degree feedback and coaching
All new staff participate in RMIT induction activities
Academic career promotion is reliant on evidence of continual learning and development
For academic, VET and professional staff career acceleration programs (e.g. Graduate Program; Future Leaders; Internal Experts as Mentors) are implemented
Staff exchanges and secondments are encouraged across global campuses
A centrally coordinated, one-stop shop is established for professional development programs and resources
RMIT will be recognised as a sector leader for developing the skills of our people and developing great leaders.
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Health, safety and wellbeing
RMIT will be recognised as a sector leader for our effective health, safety and
wellbeing strategies
Vision
Outcomes The incidence of workplace injury by 2015 is significantly reduced through
effective and proactive occupational health and safety management
Managers and staff have immediate access to support and advice re: absenteeism levels, reducing injury and managing return-to-work situations
Staff participate in proactive health checks and wellness programs
Managers work proactively to reduce instances of occupational stress
Staff wellbeing and safety is supported when in transit and working internationally
Proactive health and safety teams operate proactively in every work area
All ill, injured staff including WorkCover claimants are sensitively, effectively and quickly returned to work
RMIT University©2011 Human Resources 17Human Resources 17
Workforce Design
Vision
Outcomes
Aligned global structure and matrix responsibilities are confirmed and adopted across global campuses
SAP Manager Self Service is fully utilised for proactive workforce planning with 3–5 year horizons
Formal succession planning is undertaken for critical roles
‘Industry Practitioner’ classification implemented
Workforce planning informs organisation structure and design
RMIT’s new Behavioural Capability Framework is aligned with job classification and job design processes
Programs are in place to attract and retain key researchers
RMIT will have flexible organisational structures, clear job design and accountabilities, and develop strong succession and career pathways. Managers use workforce intelligence to enhance long-term planning
RMIT University©2011 Human Resources 18
Aligning HR’s vision to RMIT’s vision
The academic and research plans are supported and enabled by a clear vision of ‘lifting
performance’ 2011 HR in action at each level of strategic planning:
1. Developing a global perspective
2. Urban
3. Academic professional development
4. Research performance expectations
RMIT University©2011 Human Resources 19
THE ACADEMIC PLAN
2011-2015
Transforming the future 2011 - 2015
GLOBAL in action, action and presence, offering our students a global passport to learning and work.
HR 2011 partnership and operational actions:
•Off-shore teaching staff
•Academic staff located globally
•Global recruitment
•Culture to “think globally”
•Delivery in global locations
•Global talent search
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THE ACADEMIC PLAN
2011-2015
Transforming the future 2011 - 2015
URBAN in orientation and creativity, shaping sustainable cities and drawing inspiration from the challenges and opportunities they provide.
HR 2011 partnership and operational actions:
•High profile industry people are attracted to work at RMIT
•Mutually beneficial staff exchanges and secondments are encouraged across all campuses
•Cultural impact and sustainability
•OH&S experts across the organisation and community partners provide expert advice to HR on assessing and reviewing health, safety and wellbeing initiatives
RMIT University©2011 Human Resources 21
THE ACADEMIC PLAN
2011-2015
Academic Plan 2011 - 2015
HR 2011 partnership and operational actions:
•Academic and VET professional development and career acceleration programs
•Exemplar performance and behaviours are role modelled, recognised and rewarded across RMIT
•Workload allocation models are effective and aligned
•Strategic workforce planning informs HR decisions
THE UNIVERSITY OF TECHNOLOGY AND DESIGN
RMIT has long had a focus on technology and design and it will build on its strong reputation in these areas, ensuring the development of programs that excel in their quality and relevance.
RMIT University©2011 Human Resources 22
THE ACADEMIC PLAN
2011-2015
Research Plan 2011 - 2015
HR 2011 partnership and operational actions:
•An online performance management system is implemented
•Minimum research standards are mandated for academic appointments and existing staff
•RMIT is in high demand and known as an employer who continues to grow and invest in researchers
•Performance appraisal focuses on results and behaviour
•Excellent researchers are recognised and supported
DEEP CONNECTIONS AND PARTNERSHIPS
RMIT will strengthen and deepen its connections with research partners in industry and community by developing dynamic, multifaceted research collaborations and HDR programs that support engaged, solution driven research
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Human Resources Plan Aug 2011
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HR Plan Brochure
Action Plan flyer 2011
Distributed to all staff August 2011
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HR priorities mapped over 5 years
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HR operations making strategy happen
RMIT University©2011 Human Resources 27
Any comments or questions?