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Now Everyone Can Fly

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Now Everyone Can Fly

DOB : 30 April 1964 (age 50) in Kuala Lumpur, Malaysia

Education : The Alice Smith School in Kuala Lumpur, Epsom College from 1977 to 1983, and then at the London School of Economics

Occupation Group:Chief Executive Officer Director of AirAsia and founder of Tune Group Sdn BhdChairman of Queens Park Rangers Founder and former team Principal of Caterham F1

Net worth:US$ 625 million (2013)

Name: Anthony Francis Fernandes(also known as Tony Fernandes)

Charismatic Leader : Tan Sri Dr Tony Fernandez

Now Everyone Can Fly

Charismatic Leader : Tan Sri DrTony Fernandez

Anti-hierarchyencourage people to speak up and get “every brain in the game”

Relaxing formality and breaking down walls his office is constructed at the heart of the company no walls no doors

He makes business decisions based on his own experiences, observations and feedback from his

Employees Orientated“To him, employees come first before his customers”. He believes that in having a happy workforce, his staffs will look after his customers anyway.

Walk the Talkadopts a 'walk around' management stylecrews

ABOUT AIR ASIA

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BOARD OF DIRECTORS

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PEOPLE MANAGEMENT PRACTISES

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People Management

People management is a strategic priority for AirAsia, especially at a time

when the Company is rapidly evolving and expanding horizons.

The Company needs to have the right people with the right competencies, in

the right position to lead the Company through this aggressive growth phase.

Securing and Developing Human Capital

AirAsia and the businesses they have invested in are dedicated to hiring and

maintaining a workforce of well-trained, reliable and safety-focused employees at all

levels of their organisations.

In addition to corporate programs for existing employees, an active recruitment

programme is in place to attract and retain qualified individuals from all trades and

professions.

At AirAsia they believe that investing in people ultimately brings the greatest returns.

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People Management

Performance Management System

Given the insatiable demand for quality human capital, AirAsia’s People Department has

devised an annual performance review process. This process involves all their employees

across the Group to be reviewed each year.

The process includes appraisal talks between the managers and their employees. The

approach allows AirAsia to continually assess that its talent pool matches the Company’s

strategic challenges. Active leadership development, international career opportunities

and a results oriented corporate culture are vital for successful development of human

resources within the Company.

This performance management system, which comprises processes and tools for

attracting, developing and securing access to future leaders, plays a central role.

In addition, managers at AirAsia go through different levels of leadership training. These

courses, which foster a common approach to business and leadership, are intended to

take AirAsia forward and improve overall business results through accelerated

development of managerial leadership capabilities of managers.

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People Management

Internal Recruitment

AirAsia continued to recruit the overwhelming majority of its talent internally. With over

employees across eleven countries, AirAsia is blessed with a multi-pool talent and their

People Department is entrusted with the duty to identify and propel these talents to

greater heights. The primary goal is to increase the number of young potentials in the

Group and to develop the AirAsia employer brand.

Injecting New

In the transition towards becoming a more consumer insight-driven Company, AirAsia

saw the need to inject external competencies and skills, particularly in areas such as

Marketing, Product Development and technical consultants. Over time, they believe the

Performance Management process will contribute reinforcing and honing these necessary

skills within the Company.

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People Management

Diversity

With market presence in eleven countries, AirAsia is a global brand and the management

recognises the importance of having a diverse workforce to better serve a wide range of

markets and consumers. Driving greater cultural and gender diversity has been an added

benefit of AirAsia brand penetration to regions where AirAsia previously had no exposure.

Reward

Air Asia motivate employee by rewards such as bonuses and free flight. Employee tends

to achieve company goals.

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Amazing People

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Our people are Our Greatest Assets

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Aircraft dedicated to our

Cabin Crew

Aircraft hangar dedicated to

our Engineers

Aircraft dedicated to our Staff

Our people are Our Greatest Assets

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Our people are Our Greatest Assets

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Our people are Our Greatest Assets

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Our people are Our Greatest Assets

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From Cabin Crew to Cadet Pilot to Miss Thailand/Universe 2005

AirAsia allowing people with great attitude and multi talents to thrive….

The Sky’s The Limit……

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From cadet pilot to Miss

Thailand/ Universe

Investing in the future: AirAsia Cadet Pilot Program

23Azmir bin Hashim

(guest services asst)

Mohammad Farin

bin Ibrahim

(sales agent)

Muhammad Fauwaz bin

Zamzam

(Aircraft Mechanic)

Andy Teguh Imansyah

Farid

(Accounts Supervisor)

Mohd Noor Ezanie

(Cabin Crew)

Mark Santana Raj

(Purchasing Asst)

Creating opportunities in aviation industry

1st batch of cadets include AirAsia’s staff from various departments

- Check-in, Cabin Crew, Purchasing, Engineering

Investing in the future: AirAsia Cadet Pilot Program

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22 April 2006 – His Majesty SPB Yang Di-Pertuan Agong presented

graduation certificates to the graduates during his LCT visit

Our Culture: Everyone’s Equal

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Open concept promotes harmonious

working environment

CEO’s Palace.

First hand view of

our aircraft &

operations

Chairman’s premise.

Everyone’s equal, no borders.

Everybody’s accessible.

Investing in the Future:AirAsia Academy

AirAsia Academy

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AirAsia Academy – Growing Our People

Invested >$20 million for this state

of the art training facility

Most modern and sophisticated

facilities that is available on the

market

AirAsia Academy

“… a testament of AirAsia’s dedication to provide quality

training and people development.”

PHASE 1

- 8 classrooms and 2 computer-based training rooms

- 6 briefing rooms

- 2 units A320 full flight simulators

- 1 units B737 full flight simulator

- 2 units Maintenance Flight Training Device

- 1 Cabin mock-up

- 1 Airbus door trainer

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Practical Training

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Fire Drill A320 Door Trainer

A320 Slide Drill

Cabin Mock up

MFTD, Maintenance Flight Training Device

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MFTD

AirAsia Academy – Phase 2

15 Classrooms and 2 computer-based training rooms

E-library

Swimming Pool – to conduct wet drill training

Check-in counter / Gate Management

EET, Emergency Evacuation Training

Multi Purpose Hall – for various activities

Facilities for Employees

– clinic

– gymnasium

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IMPROVEMENT PEOPLE MANAGEMENT

PRACTISES

Now Everyone Can Fly

IMPROVEMENT OF PEOPLE MANAGEMENT PRACTISES

Hirin

g q

ua

lity e

mp

loye

es

Hires the competent workers

assign multi-skilled

This can sustain company mission / recompense employees in term of performance

Task A

naly

sis

The analysis requires a through examination of the work tasks to be performed after training.

Re

-Eva

lua

te p

olic

ies a

nd

p

roce

du

res

Adjust management style Ask for input before you make any major systematic or procedural changes.

This will allow the people you manage to feel heard and think themselves as a team member.

Now Everyone Can FlyB

uil

din

g a

2R

p

ers

pe

cti

ve

Responsible range of activities: recruiting, establishing a positive work environment managing expectations, performance management, decision making, coaching, and managing poor or marginal performers.

Each of these tasks requires a unique blend of Relating and Requiring skills.

Au

ton

om

y

Give employee some degree of autonomy. Allow employees to make some decisions regarding their work. When employees take ownership of their jobs, they might feel a sense of pride that translates into better performance.

IMPROVING PEOPLE MANAGEMENT PRACTISE…cont

Now Everyone Can Fly

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Inspiring

Now Everyone Can Fly

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The End