people first organization & design (pfod) for startups & established organizations: visual...
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PEOPLEFIRSTCOMMUNITY(PFC)MAP–ZoomOutPerspec/veCommunityMappingforCommunityProblemSolving&ProjectManagement(CPSPM)
WHO(Provider)
EMPLOYEES
COLLABORATORS
CUSTOMERS
OTHERPARTIES
JobToGetDone(JTGD):…..........................................................................................................
COMPETITO
RSq FUTURE(ToDo) q PRESENT(Doing) q PAST(Done)
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
1
23
45
67
89
EMPLOYEES
(1-3)
COLLABORATORS
(4-7)
CUSTOMERS
(8)
OTHERPARTIES
(9-10)COMMUNITY
(Stakeholders;Interpreters)
“Shamrock”
JobToGetDone(JTGD):….......................................................
10
COMPETITO
RS
WHO(Provider)
PEOPLEFIRSTCOMMUNITY(PFC)MAP–ZoomInPerspec/veCommunityMappingforCommunityProblemSolving&ProjectManagement(CPSPM)
q FUTURE(ToDo) q PRESENT(Doing) q PAST(Done)
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
EMPLOYEES
COLLABORATORS3
OTHERPARTIES
COLLABORATORS2
RectangularCOMMUNITYMAP–ZoomInPerspec/veCommunityMappingforCommunityProblemSolving&ProjectManagement(CPSPM)
q FUTURE(ToDo) q PRESENT(Doing) q PAST(Done)
CUSTO
MERS
COLLABO
RATORS1
COLLABO
RATORS4
COMPETITORS(NewEntrants(Startups);SubsZtutors)
WHO(Provider)
JobToGetDone(JTGD):….......................................................
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
46
5
7
8
9Custom
ers(Users)Complementors(“Frenemies”)
Society(Governm
ent;Influencers;
Non-custom
ers)Investors/Donors(Board)
Con@ngentWorkforce
Self-employedProfessionals
CoreTeam/Professionals1
2
3
RectangularCOMMUNITYMAP–ZoomOutPerspec/veCommunityMappingforCommunityProblemSolving&ProjectManagement(CPSPM)
q FUTURE(ToDo) q PRESENT(Doing) q PAST(Done)
Prosumers
(Co-creators)10
COMPETITORS(NewEntrants(Startups);SubsZtutors)
WHO(Provider)
JobToGetDone(JTGD):….......................................................
Contractors(Outsourcing;Consultants)
Suppliers/Partners(Distributors)
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
45
6
7
8
9Custom
ers(Users)Complementors(“Frenemies”)
Society(Governm
ent;Influencers;
Non-custom
ers)Investors/Donors(Board)
Suppliers/Partners(Distributors)
Contractors(Outsourcing;Consultants)
Con@ngentWorkforce
Self-employedProfessionals
CoreTeam/Professionals1
2
3
RectangularCOMMUNITYMAP–ZoomOutPerspec/veCommunityMappingforCommunityProblemSolving&ProjectManagement(CPSPM)
q FUTURE(ToDo) q PRESENT(Doing) q PAST(Done)
10Prosum
ers(Co-creators)
KEY:Rela/onship(FlowofPIGS:Product;Informa/on;Goods;Services)
COMPETITORS(NewEntrants(Startups);SubsZtutors)
WHO(Provider)
JobToGetDone(JTGD):….......................................................
COMMUNITYHEALTHMATRIX:PROBLEMS,NEEDS,ANDSOLUTIONSCommunityMappingforCommunityProblemSolving&ProjectManagement(CPSPM)
q FUTURE(ToDo) q PRESENT(Doing) q PAST(Done)
COMMUNITY(Stakeholders;Interpreters) Physical Intellectual EmoZonal Spiritual
WHO(Provider)
1 EMPLOYEES2
3
4 COLLABORATORS
5
6
7
8 CUSTOMERS(USERS)
9 OTHERPARTIES10
COMPETITORS
JobToGetDone(JTGD):…..........................................................................................................
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
q SOLUTIONSq PROBLEMS/CONSTRAINTS/NEEDS
COMMUNITYHEALTHMATRIX:PROBLEMS,NEEDS,ANDSOLUTIONSCommunityMappingforCommunityProblemSolving&ProjectManagement(CPSPM)
q FUTURE(ToDo) q PRESENT(Doing) q PAST(Done)
COMMUNITY(Stakeholders;Interpreters) Physical Intellectual EmoZonal Spiritual
WHO(Provider)
1 CoreTeam/Professionals
2 Self-employedProfessionals
3 Con@ngentWorkforce
4 Prosumers(Co-creators)
5 Contractors(Outsourcing)
6 Suppliers/Partners(Distributors)
7 Complementors(“Frenemies”)
8 Customers(Users)
9 Investors/Donors(Board)
10 Society(Government;Influencers;Non-customers)
COMPETITORS
JobToGetDone(JTGD):…..........................................................................................................
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
q SOLUTIONSq PROBLEMS/CONSTRAINTS/NEEDS
EMPLOYEES
COLLABORATORS
CUSTOMERS
OTHERPARTIES
JobToGetDone(JTGD):“PutPeopleFirst”
PEOPLEFIRST
COMPETITO
RSPEOPLEFIRSTCOMMUNITYMAPforPEOPLEFIRST(PF)Group–ZoomOutPerspec/ve
CommunityMappingforCommunityProblemSolving&ProjectManagement(CPSPM)q FUTURE(ToDo) q PRESENT(Doing) q PAST(Done)
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
1
23
45
67
89
EMPLOYEES
(1-3)
COLLABORATORS
(4-7)
CUSTOMERS
(8)
OTHERPARTIES
(9-10)
10
COMPETITO
RS
PEOPLEFIRST
JobToGetDone(JTGD):“PutPeopleFirst”
PEOPLEFIRSTCOMMUNITYMAPforPEOPLEFIRST(PF)Group–ZoomInPerspec/veCommunityMappingforCommunityProblemSolving&ProjectManagement(CPSPM)
q FUTURE(ToDo) q PRESENT(Doing) q PAST(Done)
COMMUNITY(Stakeholders;Interpreters)
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
EMPLOYEES
COLLABORATORS3
OTHERPARTIES
COLLABORATORS2
PEOPLEFIRST
RectangularCOMMUNITYMAP–ZoomInPerspec/veforPEOPLEFIRST(PF)GroupCommunityMappingforCommunityProblemSolving&ProjectManagement(CPSPM)
q FUTURE(ToDo) q PRESENT(Doing) q PAST(Done)
JobToGetDone(JTGD):“PutPeopleFirst”
CUSTO
MERS
COLLABO
RATORS1
COLLABO
RATORS4
COMPETITORS(NewEntrants(Startups);SubsZtutors)
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
45
6
7
8
9Custom
ers(Users)Complementors(“Frenemies”)
Society(Governm
ent;Influencers;
Non-custom
ers)Investors/Donors(Board)
Suppliers/Partners(Distributors)
Contractors(Outsourcing;Consultants)
Con@ngentWorkforce
Self-employedProfessionals
CoreTeam/Professionals1
2
3
PEOPLEFIRST
RectangularCOMMUNITYMAP–ZoomOutPerspec/veforPEOPLEFIRST(PF)GroupCommunityMappingforCommunityProblemSolving&ProjectManagement(CPSPM)
q FUTURE(ToDo) q PRESENT(Doing) q PAST(Done)
JobToGetDone(JTGD):“PutPeopleFirst”
Prosumers
(Co-creators)10
COMPETITORS(NewEntrants(Startups);SubsZtutors)
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
45
6
7
8
9Custom
ers(Users)Complementors(“Frenemies”)
Society(Governm
ent;Influencers;
Non-custom
ers)Investors/Donors(Board)
Suppliers/Partners(Distributors)
Contractors(Outsourcing;Consultants)
Con@ngentWorkforce
Self-employedProfessionals
CoreTeam/Professionals1
2
3
PEOPLEFIRST
RectangularCOMMUNITYMAP–ZoomOutPerspec/veforPEOPLEFIRST(PF)GroupCommunityMappingforCommunityProblemSolving&ProjectManagement(CPSPM)
q FUTURE(ToDo) q PRESENT(Doing) q PAST(Done)
JobToGetDone(JTGD):“PutPeopleFirst”
10Prosum
ers(Co-creators)
KEY:Rela/onship(FlowofPIGS:Product;Informa/on;Goods;Services)
COMPETITORS(NewEntrants(Startups);SubsZtutors)
COMMUNITY(Stakeholders;Interpreters) Physical Intellectual EmoZonal Spiritual
WHO(Provider)
1 EMPLOYEES2
3
4 COLLABORATORS
5
6
7
8 CUSTOMERS(USERS)
9 OTHERPARTIES10
COMPETITORS
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
COMMUNITYHEALTHMATRIXOFPROBLEMS,NEEDS,ANDSOLUTIONSforPeopleFirst(PF)GroupCommunityMappingforCommunityProblemSolving&ProjectManagement(CPSPM)
q FUTURE(ToDo) q PRESENT(Doing) q PAST(Done)
JobToGetDone(JTGD):“PutPeopleFirst”
q SOLUTIONSq PROBLEMS/CONSTRAINTS/NEEDS
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
JobToGetDone(JTGD):“PutPeopleFirst”
COMMUNITY(Stakeholders;Interpreters) Physical Intellectual EmoZonal Spiritual
WHO(Provider)
1 CoreTeam/Professionals
2 Self-employedProfessionals
3 Con@ngentWorkforce
4 Prosumers(Co-creators)
5 Contractors(Outsourcing)
6 Suppliers/Partners(Distributors)
7 Complementors(“Frenemies”)
8 Customers(Users)
9 Investors/Donors(Board)
10 Society(Government;Influencers;Non-customers)
COMPETITORS
q SOLUTIONSq PROBLEMS/CONSTRAINTS/NEEDS
COMMUNITYHEALTHMATRIXOFPROBLEMS,NEEDS,ANDSOLUTIONSforPeopleFirst(PF)GroupCommunityMappingforCommunityProblemSolving&ProjectManagement(CPSPM)
q FUTURE(ToDo) q PRESENT(Doing) q PAST(Done)
CHANGEMANAGEMENT
STABILITYMANAGEMENT
Tomorrow’sTools
Yesterday’sTools
Youcan’tdotoday’sjobwithyesterday’stools
ands@llbeinbusinesstomorrowAnon
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
JobToGetDone(JTGD):.....................................................................
WHAT
WHY
HOW WHO
Einstein’s4Q-DiamondCommunityProblemSolving&ProjectManagement(CPSPM)
Einstein’s4Q-DIAMOND
Organiza@on/Project:
….....................
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
JobToGetDone(JTGD):.....................................................................Contextof“PUTPEOPLEFIRST”:6QuesZon-tags
WHAT
WHY
HOW WHO
Einstein’s4Q-DiamondfortheIdeaorThemeof“PutPeopleFirst”CommunityProblemSolving&ProjectManagement(CPSPM)
Einstein’s4Q-DIAMOND
WHAT
WHY
HOW WHOOrganiza@on/
Project:….....................
“PUT[PEOPLE]FIRST”
WHEN? WHERE?
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
JobToGetDone(JTGD):.....................................................................“PutEMPLOYEESFirst”
WHAT
WHY
HOW WHO
“PutEMPLOYEESFirst”vs.“PutCUSTOMERSFirst”CommunityProblemSolving&ProjectManagement(CPSPM)
“PutCUSTOMERSFirst”
WHAT
WHY
HOW WHO“PUTEMPLOYEESFIRST”
WHEN? WHERE?
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
“PUTCUSTOMERSFIRST”
WHEN? WHERE?
EMPLOYEES-FIRSTBusinessModelEngine CUSTOMERS-FIRSTBusinessModelEngine
Example:Zappos Example:Apple
JobToGetDone(JTGD):.....................................................................“PutPRODUCTFirst”
WHAT
WHY
HOW WHO
“PutPRODUCTFirst”vs.“PutPEOPLEFirst”CommunityProblemSolving&ProjectManagement(CPSPM)
“PutPEOPLEFirst”
WHAT
WHY
HOW WHO“PUTPRODUCTFIRST”
WHEN? WHERE?
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
“PUTPEOPLEFIRST”
WHEN? WHERE?
DisciplineofPRODUCTINNOVATIONLEADERSHIP(“BestorMostInnova/veProduct”)
DisciplineofCUSTOMERINTIMACY(“BestTotalSolu/on”)
Example:Nike Example:Nordstrom
JobToGetDone(JTGD):.....................................................................“PutPROCESSFirst”
WHAT
WHY
HOW WHO
“PutPROCESSFirst”vs.“PutPURPOSEFirst”CommunityProblemSolving&ProjectManagement(CPSPM)
“PutPURPOSEFirst”
WHAT
WHY
HOW WHO“PUTPROCESSFIRST”
WHEN? WHERE?
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
“PUTPURPOSEFIRST”
WHEN? WHERE?
DisciplineofOPERATIONALEXCELLENCELEADERSHIP(“LowestCost,Zero-Defect,andFastestProcess”)
DisciplineofBRANDLOYALTY(“MostLoveableBrand,Purpose,orCause”)
Example:GE Example:Coke
JobToGetDone(JTGD):.....................................................................We(“Integrated”)-Leadership
WHAT
WHY
HOW WHO
Me(“Silo”;“Fragmented”)-Leadership
Produc@vity(Process)Leadership
ProductLeadership
PeopleLeadership
Purpose(Values)
Leadership
WE-LEADERSHIPvs.ME-LEADERSHIPCommunityProblemSolving&ProjectManagement
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
Source:BasedonBaghai,M.;Quigley,J.(2011).AsOne.NewYork:Porlolio/Penguin.
WHAT
WHY
HOW WHO
Produc@vity(Process)Leadership
ProductLeadership
PeopleLeadership
Purpose(Values)
Leadership
World-classCoachingonBusinessPeriodicTable(BPT),4P-Diamond,andKanbanInnova@onDashboard(KID)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
4StagesintheEvoluZonofaCOMMUNITYStagesintheEvolu/onofaCommunity(System;Project;BusinessModelEngine;Ecosystem)
HOW
WHAT
WHO
WHY
HOW
WHAT
WHO
WHY
HOW
WHAT
WHO
WHY
HOW
WHAT
WHO
WHY
HEAP(Set)Organiza@on
NETWORK(Web)Organiza@on
CHAIN(Loop)Organiza@on
TREE(Hub;Hierarchy;Matrix;Radar)Organiza@on
EvoluZon1 2
34
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
BusinessFAILURECockpitVisuallyProfiletheRISKSofaBusinessModelEngine
0246810
CUSTOMERENGINERISK(Desirability)
FINANCIAL/ECONOMIC/SOCIAL
ENGINERISK(Viability)
ENTERPRISEENGINERISK(Feasibility)
JobToGetDone(JTGD):.....................................................................
KeyLeastRiskyProject/IdeaHighlyRiskyProject/Idea
WHEN?
10(High) 10(High)
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
BusinessFAILURECockpitVisuallyProfiletheRISKSofaBusinessModelEngine
0246810
CUSTOMERENGINERISK(Desirability)
FINANCIAL/ECONOMIC/SOCIAL
ENGINERISK(Viability)
ENTERPRISEENGINERISK(Feasibility)
JobToGetDone(JTGD):.....................................................................
KeyLeastRiskyProject/IdeaHighlyRiskyProject/Idea
WHEN?
10(High)
Howlikelyarewetofailingrowingcustomersandincreasingtrac<on?
10(High)
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
BusinessFAILURECockpitVisuallyProfiletheRISKSofaBusinessModelEngine
0246810
CUSTOMERENGINERISK(Desirability)
FINANCIAL/ECONOMIC/SOCIAL
ENGINERISK(Viability)
ENTERPRISEENGINERISK(Feasibility)
JobToGetDone(JTGD):.....................................................................
KeyLeastRiskyProject/IdeaHighlyRiskyProject/Idea
WHEN?
10(High)
Howlikelyarewetofailingrowingcustomersandincreasingtrac<on?
Howlikelyarewetofailingenera<ngsustainableprofit?
10(High)
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
BusinessFAILURECockpitVisuallyProfiletheRISKSofaBusinessModelEngine
0246810
CUSTOMERENGINERISK(Desirability)
FINANCIAL/ECONOMIC/SOCIAL
ENGINERISK(Viability)
ENTERPRISEENGINERISK(Feasibility)
JobToGetDone(JTGD):.....................................................................
KeyLeastRiskyProject/IdeaHighlyRiskyProject/Idea
WHEN?
10(High)
Howlikelyarewetofailingrowingcustomersandincreasingtrac<on?
Howlikelyarewetofailindeliver-ingproduct&collec<ngpayment?
Howlikelyarewetofailingenera<ngsustainableprofit?
10(High)
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
Input(Passion/Skill;Resources)
Impact(Profit;Value(Unit);Trade-off;Purpose)
Processing(AcZviZes;Channel)
WHO(WINNINGSTRATEGY/
SYSTEM)
Cost;Defect;Pain(-)
JobToGetDone(JTGD):.....................................................................
ENVIRONMENTWHEN?
Revenue;Benefit;Delight(+)
Decide
Build
Learn
Mea
sure
CUSTOMERGROWTHENGINE
VALUEENGINE
ENTERPRISEENGINE
Output(Prototype/Product;
Service)
WHO-SystemCards-GalaxyCommunityProblemSolving&ProjectManagement(CPSPM)
Supplier Customer
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
JobToGetDone(JTGD):.....................................................................
WHEN?
WHO-SystemCardsCommunityProblemSolving&ProjectManagement(CPSPM)
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
JobToGetDone(JTGD):.....................................................................
WHERE?WHEN?
WHO-SystemCardsCommunityProblemSolving&ProjectManagement(CPSPM)
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
JobToGetDone(JTGD):.....................................................................
WHERE?WHEN?
WHO-SystemCards-ChainCommunityProblemSolving&ProjectManagement(CPSPM)
INPUT
PROCESSING
OUTPUT
WHO
IMPACT
PAIN(-)
DELIGHT(+)
I
P
O
I
P
D
W
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
JobToGetDone(JTGD):.....................................................................
WHERE?WHEN?
WHO-SystemCards-ChainCommunityProblemSolving&ProjectManagement(CPSPM)
INPUT(Passion/Skill;Resources)
PROCESSING(AcZviZes;Channel)
OUTPUT(Prototype/Product;Service)
WHO(WinningStrategy/System)
IMPACT(Profit;Value(Unit);Trade-off;Purpose)
PAIN(-)(Cost;Defect)
DELIGHT(+)(Revenue;Benefit)
I
P
O
I
P
D
W
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
JobToGetDone(JTGD):.....................................................................
WHEN?
WHO-SystemCards-ChainCommunityProblemSolving&ProjectManagement(CPSPM)
INPUT(Passion/Skill;Resources)
PROCESSING(AcZviZes;Channel)
OUTPUT(Prototype/Product;Service)
WHO(WinningStrategy/System)
IMPACT(Profit;Value(Unit);Trade-off;Purpose)
PAIN(-)(Cost;Defect)
DELIGHT(+)(Revenue;Benefit)
ENVIRONMENT
I
P
O
I
P
D
W
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
WHO(WINNINGSTRATEGY/
SYSTEM)
JobToGetDone(JTGD):.....................................................................
WHERE?WHEN?
WHO-SystemCards-GalaxyCommunityProblemSolving&ProjectManagement(CPSPM)
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
Input
WHO(WINNINGSTRATEGY/
SYSTEM)
JobToGetDone(JTGD):.....................................................................
WHERE?WHEN?
WHO-SystemCards-GalaxyCommunityProblemSolving&ProjectManagement(CPSPM)
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
Input Processing
WHO(WINNINGSTRATEGY/
SYSTEM)
JobToGetDone(JTGD):.....................................................................
WHERE?WHEN?
WHO-SystemCards-GalaxyCommunityProblemSolving&ProjectManagement(CPSPM)
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
Input Processing
WHO(WINNINGSTRATEGY/
SYSTEM)
JobToGetDone(JTGD):.....................................................................
WHERE?WHEN?
WHO-SystemCards-GalaxyCommunityProblemSolving&ProjectManagement(CPSPM)
Output
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
Input
Impact
Processing
WHO(WINNINGSTRATEGY/
SYSTEM)
JobToGetDone(JTGD):.....................................................................
WHERE?WHEN?
WHO-SystemCards-GalaxyCommunityProblemSolving&ProjectManagement(CPSPM)
Output
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
Input
Impact
Processing
WHO(WINNINGSTRATEGY/
SYSTEM)
JobToGetDone(JTGD):.....................................................................
WHERE?WHEN?
Cost;Defect;Pain(-)
WHO-SystemCards-GalaxyCommunityProblemSolving&ProjectManagement(CPSPM)
Output
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
Input
Impact
Processing
Revenue;Benefit;Delight(+)
WHO(WINNINGSTRATEGY/
SYSTEM)
JobToGetDone(JTGD):.....................................................................
WHERE?WHEN?
Cost;Defect;Pain(-)
WHO-SystemCards-GalaxyCommunityProblemSolving&ProjectManagement(CPSPM)
Output
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
Input(Passion/Skill;Resources)
Impact(Profit;Value(Unit);Trade-off;Purpose)
Processing(AcZviZes;Channel)
WHO(WINNINGSTRATEGY/
SYSTEM)
JobToGetDone(JTGD):.....................................................................
WHERE?WHEN?
Revenue;Benefit;Delight(+)
Cost;Defect;Pain(-)
Output(Prototype/Product;
Service)
WHO-SystemCards-GalaxyCommunityProblemSolving&ProjectManagement(CPSPM)
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
Input(Passion/Skill;Resources)
Impact(Profit;Value(Unit);Trade-off;Purpose)
Processing(AcZviZes;Channel)
WHO(WINNINGSTRATEGY/
SYSTEM)
JobToGetDone(JTGD):.....................................................................
WHERE?WHEN?
Revenue;Benefit;Delight(+)
Cost;Defect;Pain(-)
Output(Prototype/Product;
Service)
WHO-SystemCards-GalaxyCommunityProblemSolving&ProjectManagement(CPSPM)
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
Input(Passion/Skill;Resources)
Impact(Profit;Value(Unit);Trade-off;Purpose)
Processing(AcZviZes;Channel)
WHO(WINNINGSTRATEGY/
SYSTEM)
JobToGetDone(JTGD):.....................................................................
WHERE?WHEN?
WHATHOW
WHY
Revenue;Benefit;Delight(+)
Cost;Defect;Pain(-)
Output(Prototype/Product;
Service)
WHO-SystemCards-GalaxyCommunityProblemSolving&ProjectManagement(CPSPM)
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
Input(Passion/Skill;Resources)
Impact(Profit;Value(Unit);Trade-off;Purpose)
Processing(AcZviZes;Channel)
WHO(WINNINGSTRATEGY/
SYSTEM)
JobToGetDone(JTGD):.....................................................................
WHERE?WHEN?
WHATHOW
WHY
Revenue;Benefit;Delight(+)
Decide
Build
Learn
Mea
sure
Cost;Defect;Pain(-)
Output(Prototype/Product;
Service)
WHO-SystemCards-GalaxyCommunityProblemSolving&ProjectManagement(CPSPM)
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
Input(Passion/Skill;Resources)
Impact(Profit;Value(Unit);Trade-off;Purpose)
Processing(AcZviZes;Channel)
WHO(WINNINGSTRATEGY/
SYSTEM)
JobToGetDone(JTGD):.....................................................................
WHERE?WHEN?
NNeeds
DDesign
AAspira/ons
Revenue;Benefit;Delight(+)
Cost;Defect;Pain(-)
Output(Prototype/Product;
Service)
WHO-SystemCards-GalaxyCommunityProblemSolving&ProjectManagement(CPSPM)
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
Input(Passion/Skill;Resources)
Impact(Profit;Value(Unit);Trade-off;Purpose)
Processing(AcZviZes;Channel)
WHO(WINNINGSTRATEGY/
SYSTEM)
JobToGetDone(JTGD):.....................................................................
WHERE?WHEN?
NNeeds
DDesign
AAspira/ons
Revenue;Benefit;Delight(+)
Decide
Build
Learn
Mea
sure
Cost;Defect;Pain(-)
Output(Prototype/Product;
Service)
WHO-SystemCards-GalaxyCommunityProblemSolving&ProjectManagement(CPSPM)
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
Input(Passion/Skill;Resources)
Impact(Profit;Value(Unit);Trade-off;Purpose)
Processing(AcZviZes;Channel)
WHO(WINNINGSTRATEGY/
SYSTEM)
JobToGetDone(JTGD):.....................................................................
WHERE?WHEN?
NNeeds
DDesign
AAspira/ons
Revenue;Benefit;Delight(+)
Decide
Build
Learn
Mea
sure
Cost;Defect;Pain(-)
Output(Prototype/Product;
Service)
WHO-SystemCards-GalaxyCommunityProblemSolving&ProjectManagement(CPSPM)
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
Input(Passion/Skill;Resources)
Impact(Profit;Value(Unit);Trade-off;Purpose)
Processing(AcZviZes;Channel)
WHO(WINNINGSTRATEGY/
SYSTEM)
Cost;Defect;Pain(-)
JobToGetDone(JTGD):.....................................................................
WHEN?
NNeeds
DDesign
AAspira/ons
Revenue;Benefit;Delight(+)
Decide
Build
Learn
Mea
sure
Output(Prototype/Product;
Service)
WHO-SystemCards-GalaxyCommunityProblemSolving&ProjectManagement(CPSPM)
ENVIRONMENT
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
Input(Passion/Skill;Resources)
Impact(Profit;Value(Unit);Trade-off;Purpose)
Processing(AcZviZes;Channel)
WHO(WINNINGSTRATEGY/
SYSTEM)
Cost;Defect;Pain(-)
JobToGetDone(JTGD):.....................................................................
ENVIRONMENTWHEN?
Revenue;Benefit;Delight(+)
Decide
Build
Learn
Mea
sure
D:Desirability
V:Viability
F:Feasibility
Output(Prototype/Product;
Service)
WHO-SystemCards-GalaxyCommunityProblemSolving&ProjectManagement(CPSPM)
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
Input(Passion/Skill;Resources)
Impact(Profit;Value(Unit);Trade-off;Purpose)
Processing(AcZviZes;Channel)
WHO(WINNINGSTRATEGY/
SYSTEM)
Cost;Defect;Pain(-)
JobToGetDone(JTGD):.....................................................................
ENVIRONMENTWHEN?
Revenue;Benefit;Delight(+)
Decide
Build
Learn
Mea
sure
D:Desirability
V:Viability
F:Feasibility
Output(Prototype/Product;
Service)
WHO-SystemCards-GalaxyCommunityProblemSolving&ProjectManagement(CPSPM)
Supplier Customer
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
Input(Passion/Skill;Resources)
Impact(Profit;Value(Unit);Trade-off;Purpose)
Processing(AcZviZes;Channel)
WHO(WINNINGSTRATEGY/
SYSTEM)
Cost;Defect;Pain(-)
JobToGetDone(JTGD):.....................................................................
ENVIRONMENTWHEN?
Revenue;Benefit;Delight(+)
Decide
Build
Learn
Mea
sure
MARKETING&SALES
FINANCE
PRODUCTDEV.
Output(Prototype/Product;
Service)
WHO-SystemCards-GalaxyCommunityProblemSolving&ProjectManagement(CPSPM)
Supplier Customer
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
Input(Passion/Skill;Resources)
Impact(Profit;Value(Unit);Trade-off;Purpose)
Processing(AcZviZes;Channel)
WHO(WINNINGSTRATEGY/
SYSTEM)
Cost;Defect;Pain(-)
JobToGetDone(JTGD):.....................................................................
ENVIRONMENTWHEN?
Revenue;Benefit;Delight(+)
Decide
Build
Learn
Mea
sure
CUSTOMERGROWTHENGINE
VALUEENGINE
ENTERPRISEENGINE
Output(Prototype/Product;
Service)
WHO-SystemCards-GalaxyCommunityProblemSolving&ProjectManagement(CPSPM)
Supplier Customer
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
JobToGetDone(JTGD):.....................................................................
WHERE?WHEN?
WHO-SystemCards(Circular)CommunityProblemSolving&ProjectManagement(CPSPM)
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
HOW WHAT
WHY
JobToGetDone(JTGD):.....................................................................
WHERE?WHEN?
WHO-SystemCards(Circular)CommunityProblemSolving&ProjectManagement(CPSPM)
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
HOW WHAT
WHY
JobToGetDone(JTGD):.....................................................................
WHERE?WHEN?
WHO-SystemCards(Circular)CommunityProblemSolving&ProjectManagement(CPSPM)
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
HOW WHAT
WHY
JobToGetDone(JTGD):.....................................................................
WHERE?WHEN?
WHO
WHO-SystemCards(Circular)CommunityProblemSolving&ProjectManagement(CPSPM)
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
HOW WHAT
WHY
JobToGetDone(JTGD):.....................................................................
WHERE?WHEN?
WHO(WINNINGSTRATEGY/
SYSTEM)
WHO-SystemCards(Circular)CommunityProblemSolving&ProjectManagement(CPSPM)
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
HOW(Feasibility)
WHAT(Desirability)
WHY(Viability)
JobToGetDone(JTGD):.....................................................................
WHERE?WHEN?
WHO(WINNINGSTRATEGY/
SYSTEM)
WHO-SystemCards(Circular)CommunityProblemSolving&ProjectManagement(CPSPM)
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
HOW(Feasibility)
WHAT(Desirability)
WHY(Viability)
JobToGetDone(JTGD):.....................................................................
WHERE?
WHO(WINNINGSTRATEGY/
SYSTEM)
WHEN?
D N
A
WHO-SystemCards(Circular)CommunityProblemSolving&ProjectManagement(CPSPM)
Input
Impact
Output
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
Processing
JobToGetDone(JTGD):.....................................................................
WHERE?
WHO(WINNINGSTRATEGY/
SYSTEM)
WHEN?
HOW(Feasibility)
WHAT(Desirability)
WHY(Viability)
D N
A
WHO-SystemCards(Circular)CommunityProblemSolving&ProjectManagement(CPSPM)
Input
Impact
Output
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
Processing
Revenue;Benefit(+)
JobToGetDone(JTGD):.....................................................................
WHERE?
WHO(WINNINGSTRATEGY/
SYSTEM)Cost;
Defect;Pain(-)
WHEN?
HOW(Feasibility)
WHAT(Desirability)
WHY(Viability)
D N
A
WHO-SystemCards(Circular)CommunityProblemSolving&ProjectManagement(CPSPM)
Input(Passion/Skill;Resources)
Impact(Profit;Value(Unit);Trade-off;
Purpose)
Output(Prototype;Product;
Service)
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
Processing(AcZviZes;Channel)
Revenue;Benefit;Delight(+)
JobToGetDone(JTGD):.....................................................................
WHERE?
WHO(WINNINGSTRATEGY/
SYSTEM)
WHEN?
HOW(Feasibility)
WHAT(Desirability)
WHY(Viability)
D N
A
WHO-SystemCards(Circular)CommunityProblemSolving&ProjectManagement(CPSPM)
Cost;Defect;Pain(-)
Input(Passion/Skill;Resources)
Impact(Profit;Value(Unit);Trade-off;
Purpose)
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
Processing(AcZviZes;Channel)
Revenue;Benefit;Delight(+)
JobToGetDone(JTGD):.....................................................................
WHO(WINNINGSTRATEGY/
SYSTEM)
WHEN?
HOW(Feasibility)
WHAT(Desirability)
WHY(Viability)
D N
A
ENVIRONMENT
WHO-SystemCards(Circular)CommunityProblemSolving&ProjectManagement(CPSPM)
Cost;Defect;Pain(-)
Output(Prototype;Product;
Service)
World-classCoachingonPeopleFirstOrganiza@on&Design(PFOD)[email protected]&hMp://businessmodels.ning.com&@rodKuhnKing
BusinessSUCCESSCockpitVisuallyProfiletheBALANCEofaBusinessModelEngine
0
2
4
6
8
10
CUSTOMERENGINESUCCESS
(Desirability:Happiness)
FINANCIAL/ECONOMIC/SOCIALENGINESUCCESS(Viability:Profit
Margin)
ENTERPRISEENGINESUCCESS(Feasibility:
Ideality)
JobToGetDone(JTGD):.....................................................................
KeyIdealBusinessProject/IdeaWorstBusinessProject/Idea
10(High)
WHEN?
10(High)