2016/2017 Rates and your guide to Payment of your Council Rates and Charges

What are the various charges on my Rate and Valuation Notice?

Waste Management Service Charge

Street, park and reserve bins. Collection of loose litter and rubbish spills.  Mechanical sweeping of roads and footpaths.  Illegal dumping of rubbish and Transfer Station Infrastructure.

General Rates

There are nine general rate categories to create an equitable rate base and recognise the diversity of the properties across the municipality.

4 General

4 Residential Retirement

4 Commercial/Industrial

4 Vacant Land Commercial/Industrial

4 Extractive Industry

4 Farm

4 Vacant Land General

4 Vacant Land FZ or RCZ

4 Vacant Land GRZ

Arrears

Outstanding charges that must be paid immediately or in accordance with agreed payment arrangement.

State Landfill Levy

State Government imposed levy on refuse sent to landfill.

Fire Service Property Levy

State Government imposed levy for the States Fire Services.

Checking the information onYour notice

Garbage and Recycling

The charge for properties that receive a kerbside waste service.

Under Department of Health and Human Services guidelines, Council offers a pension rebate to all eligible pensioners and some Veteran Affairs card holders. For the 2016/17 financial year, you may be entitled to a rebate of up to $218.30 for municipal rates and charges and a rebate to the value of $50.00 for the Fire Services Property Levy.

If you are in receipt of an eligible card and are not already being granted a pension rebate, or would like to discuss your eligibility please contact Councils Revenue Services Team.

BPAY View can help with your Moorabool Shire Council Rate and Valuation Notice.

Are you tired of paper bills?

Am I entitled to a Municipal Rate Pension Rebate?

DUE 15 FEBRUARY 2017

Please see the reverse of this notice for important information including payment methods and penalties for late payment.

ABN 29 352 754 296

Postal AddressP.O. Box 18, Ballan VIC 3342Phone (03) 5366 7100Email info@moorabool.vic.gov.auWeb www.moorabool.vic.gov.au Moorabool Shire Council @mooraboolshire

Code for officeuse only

Offices15 Stead Street, BALLAN

Lerderderg Library215 Main Street,BACCHUS MARSH

182 Halletts Way, DARLEY

Hours8.30am to 5.00pm, Monday-Friday

8.30am to 5.00pm, Monday-Friday10.00am to 4.00pm, Saturday

8.30am to 5.00pm, Monday-Friday

Pay in-store at Australia Post,online at auspost.com.au/postbillpay,by phone 13 18 16 or via AusPost app

BPAY® this payment via Internet or phone banking.BPAY View® – View and pay this bill using internet banking.

BPAY View Registration No.:

Billpay Code: 0913

Ref:

Property No:

Owner Occupier:

Property Location:

Biller Code: 35089

Ref No:24 Hoursper day

Rating Year Level of Value Date Site Value $Issue Date Capital Improved Value $ Net Annual Value $

AVPCC CodeFSPL Land UseAVPCC Description

Charged at 9.5% on late payments.

ARREARS

DUE AND PAYABLE IMMEDIATELY

INSTALMENT

DUE

FULL PAYMENT

GRAND TOTAL

PARTICULARS PROPERTY VALUATIONS

FIRE SERVICES PROPERTY LEVY

PROPERTY NUMBER

PROPERTY ADDRESS

PROPERTY DESCRIPTION

PROPERTY AREA (Ha)

DETAILS OF RATES AND CHARGES $

TOTAL AMOUNT DUE

Penalty Interest 1. Legislated Payments 2. Alternative InstalmentsRatepayers who wish to pay via this option, will need to complete a direct debit application form.

Instalment reminder notices will not be issued for this payment option.

If the first instalment is not paid by the due date, any payment made will be processed as a part payment with the balance due by the Full Payment date.

If the first instalment is paid by the due date, reminder notices for the remaining three instalments will be issued at least 14 days prior to the due dates.

PAYMENT OPTIONSARREARS

Due and payable immediatelyIf not paid immediately, add to full payment

FULL PAYMENT

15 February 2017

GRAND TOTAL

15 February 20171. LEGISLATED INSTALMENTS

1 30 SEP 2016 2 30 NOV 2016 3 28 FEB 2017 4 31 MAY 2017

2. ALTERNATIVE INSTALMENTS 1 15 SEP 2016 2 17 OCT 2016 3 15 NOV 2016 4 15 DEC 2016 5 16 JAN 2017 6 15 FEB 2017 7 15 MAR 2017 8 17 APR 2017 9 16 MAY 2017 10 15 JUN 2017

DIR

ECT D

EBIT O

NLY

Mailing address

Land area of the property

Property valuations

Payment amounts, dates and methods

Property address and parcel description

Any further enquiries, please contact Council’s Customer Service team in the initial instance

Offices: 15 Stead Street, Ballan 8.30am to 5.00pm, Monday to Friday

215 Main Street, Bacchus Marsh 8.30am to 5.00pm, Monday to Friday 10.00am to 4.00pm, Saturday

182 Halletts Way, Darley 8.30am to 5.00pm, Monday to Friday

Postal PO Box 18,Address: Ballan, Victoria, 3342

Phone: (03) 5366 7100

Email: info@moorabool.vic.gov.au

Web: moorabool.vic.gov.au

Moorabool Shire Council

@mooraboolshire

Fire servicesproperty levy

(set by State Govt)

General rates & municipal charges(capped component)

Yourratesbill

Waste charges

The Fair Go Rate System (FGRS) has capped rate increases for Victorian Councils at 2.5%.  Council consulted with its community and was granted a rate cap variation.  Moorabool Shire Council’s general rates are capped at 3.5% for the 2016/2017 financial year.

The waste charge pays for kerbside waste collection, recycling, waste disposal and State Government landfill levy – a charge the council must pay when depositing waste at landfill.  Waste charges are not subject to the rates cap.

All Fire Services Property Levy money collected by council’s is passed onto the State Government to fund fire agencies.  This charge is set by the State Government and is not subject to the rates cap.

Your bill may be more or less than you expected because the rate cap applies to the overall rate revenue collected by council and your individual property.  The rate cap does not apply to waste charges, the fire services property levy or property revaluations.

The components of your annual council rates bill

Rate cap frequently asked questions

Payment options

Valuations and your RatesWhat does my

Capital Improved Value mean?

2016 General ValuationWould I achieve the

Capital Improved Value if I was to sell the property?

When and how do I lodge a Valuation Objection?

If yes, there is no need to lodge a valuation objection. If no, you can contact Council to lodge a valuation objection.

The Capital Improved Value incorporates site and all improvements. Site is the land value only and should not be added to the Capital Improved Value.

Every two years Council are required to undertake a revaluation of properties within the Municipality. With the issue of the 2016/17 Rate and Valuation Notice the 2016 Revaluation has been applied.

Must be lodged within 60 days from when Council initially issued the Annual Rate and Valuation Notices.Contact Council for the prescribed form.

Whose Responsibility is it?

Local Government Rates and Charges are the responsibility of the titled owner.

If a titled owner wants the occupant to pay the rates they need to make sure that they do or any escalation will be to the registered owner.

If an occupant of a property is paying rates and charges, the titled owner must provide a copy of the notes to the occupant as they may be entitled to object to the property valuation.

Penalties for late payment

Penalty interest will be incurred on any accounts not paid in accordance with the required rate payment due dates. Interest will accrue at 9.5% per annum.

Any ratepayer who has an outstanding balance after the required payment dates and does not enter into a suitable payment arrangement with Council may be referred to Council’s debt collection agency, of which all costs are likely to be charged back to the total debt levied on the property rate account.

Is my inability to pay short term or long term?

Can I manage a weekly, fortnightly or monthly arrangement until my situation improves?

Contact Council and organise a suitable arrangement now before the account increases or is referred to the Collection Agency.

Payment of your Rates and Charges?

Payment Channels

Full Payment15 February 2017

Part payments can be made throughout the year but must be paid by required legislated date.

4 Legislated Instalments30 September 201630 November 201628 February 201731 May 2017

10 Monthly Instalments• September through to June

• 15th each month or next business day

• Must be via the direct debit payment channel

Difficulties paying your rates?

Are my financial constraints longer term?

Would it be beneficial to meet with a financial counsellor?Am I in Financial Hardship?

Contact Council to discuss my situation and Council’s Financial Hardship provisions.

Further information regarding Council’s budget can be located on Council’s web site and is contained within the Winter/Spring issue of Moorabool Matters

Rate cap frequently asked questions

Q. Why isn’t my rate bill 3.5% more than last year?A. The 3.5% rate cap applies to the average of all rateable properties in your municipality and does not include waste charges or the

fire services property levy, both of which collect revenue for the State Government.

Q. Has the council increased the market value of my property to get more rates revenue from me?A. Your council does not receive extra money if your property valuation increases. Some ratepayers will pay less than the 3.5% cap and

others will pay more, but the overall general rates collected by the council won’t exceed the rate cap.