Pennsylvania Housing Finance Agency

Family Services in PennsylvaniaJuly 2006

PHFA’s Investment inFamily Services

Family Services Escrow Program

Family Resource Center InitiativePhiladelphiaBalance of State

Total Investment nearly $5 million

PHFA Family Services Escrow Program

•Established 1995

•PHFA investment >$2m

•Funding services for >800 families

•Service funding lasts >10 years

Philadelphia:

$201,000 in 2005-06 for 600 families

$2.6 million since 1998

Family Resource Center Initiative

Balance of State:

2003 – 2006: $2.1m TANF to fund services at 21 developments

2006 – 2007: $400,000 PHFA funds for services at 15 developments

Family Resource Center Initiative

1. Increase the ability of tenants to uphold the lease.

2.Support efforts that enhance quality of life, build healthy communities and stabilize families in need.

3.Develop management systems that contribute to the effective operation and preservation of affordable housing.

4.Promote effective partnerships that positively impact the development’s financial viability and stability.

Goals

1.Reduce Rental Delinquency

2.Improve Unit Maintenance

3.Decrease Evictions

Targets

FRCI 2004-05 Data - Phila

Per Unit Costs

Legal Expenses

NSF and Late Fees

Bad Debts

Unit Turnover

FRCI Developments $31 $44 $90 18%

Comparison Group $60 $31 $134 33%

Asset management indicator is better for FRCI Developments in 3 out of 4 categories.

FRCI 2003-06 Data – Balance of State

Preliminary

Aggregate Costs

(sample group only)

Legal Expenses

NSF and Late Fees

Bad Debts

Unit Turnover

Costs

2003 $5217 $7728 $18,497 $33,327

2006 $832 $7682 $7470 $21,579

% Change 85% <1% 60% 35%

*Note that while all of these indicators show improvement, this representsonly preliminary data from a regional sample of 4 developments.

Results for Families

Gateway to broad range of community services that improve quality of life

Results for Families

Preventing homelessness

2005-06: estimated 48 evictions prevented.

Results for Families

Ending homelessness through expandedresident selection criteria

Making the investment - a wise choice

An investment in services is an investment in people and families.

Pennsylvania Housing Finance Agencywww.phfa.org

Carla FalkensteinManager of Housing

Services

412-429-2841

cfalkenstein@phfa.org