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Peer Quality Case Reviews: Developing a planning committee, roles and responsibilities of co- chairs and partners

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Page 1: Peer Quality Case Reviews: Developing a planning committee, roles and responsibilities of co- chairs and partners

Peer Quality Case Reviews:

Developing a planning committee, roles and responsibilities of co-

chairs and partners

Page 2: Peer Quality Case Reviews: Developing a planning committee, roles and responsibilities of co- chairs and partners

Executive Management Team & CDSS Identify:

County, state and probation co-chairs Planning team Research related to focus area

Peer counties

PQCR Coordinator

County staff participants

Page 3: Peer Quality Case Reviews: Developing a planning committee, roles and responsibilities of co- chairs and partners

Additionally, review data reports, previous PQCR, CSA, SIP & SIP Updates to determine:

1.Focus area2.Number of cases to be selected3.Purpose of reviewing case files to

inform county practices

Page 4: Peer Quality Case Reviews: Developing a planning committee, roles and responsibilities of co- chairs and partners

Co-Chairs1. CWS2. PO 3. CDSS

Planning Committee Members 1. Local county2. Managers3. Supervisors 4. Line staff

Technical Assistance1. Northern California Training Academy &

CDSS

Page 5: Peer Quality Case Reviews: Developing a planning committee, roles and responsibilities of co- chairs and partners

Partners with the county during each phase of the C-CFSR process

Specific to the PQCR, provides technical assistance to counties regarding focus area, case selection, tools and PQCR guidelines, etc.

Page 6: Peer Quality Case Reviews: Developing a planning committee, roles and responsibilities of co- chairs and partners

Schedule PQCR

Determine the focus area

Define logistics for planning phase

Define team composition

Establish timelines

Page 7: Peer Quality Case Reviews: Developing a planning committee, roles and responsibilities of co- chairs and partners

Establish a process for completing case summaries

Participate in planning meetings

Provide technical assistance on development of final interview tools and questions (CDSS)

Page 8: Peer Quality Case Reviews: Developing a planning committee, roles and responsibilities of co- chairs and partners

At least 45 days prior to the PQCR Focus areaSelection of relevant research on the focus

area (literature reviews are one source) Case selection methodologyMake-up of the interview teamsPeer counties invitedFocus group composition and identification of

focus group facilitatorsRoles of co-chairs and planning team staff

during the PQCR event week

Page 9: Peer Quality Case Reviews: Developing a planning committee, roles and responsibilities of co- chairs and partners

RTA staff need to be viewed as a neutral party in the PQCR process. They are not representing the county or CDSS, but supporting the process as identified by the co-chairs. The role of the RTA should be established early in the process, to aid in communication and collaboration.

Page 10: Peer Quality Case Reviews: Developing a planning committee, roles and responsibilities of co- chairs and partners

Serving as a planning resource and assisting with facilitation of planning meetings;

Facilitate the PQCR process on-site the week of the PQCR;

Helping with the “big picture;” Bringing other counties’ experiences with the

PQCR process to the table; Identifying and providing trainers and

facilitators to help with the process; Training the review teams and the host county

staff participating in the PQCR, and planning and co-facilitating a post-PQCR reflections session (what worked well, what to improve next time, share PQCR Report if available);

Helping all participants with the debrief process to further improve the PQCR.

Page 11: Peer Quality Case Reviews: Developing a planning committee, roles and responsibilities of co- chairs and partners

Attendance to planning meetings in County Coordination of weekly PQCR events Facilitating debriefings Create sign-in sheets Producing nametags for all participants,

including lanyards and clear name badges Preparing County Tool Box Providing Easels, blank flip chart paper, and

laminated PQCR posters Making interviewee goodie bags Providing supplies for interviewers Putting together PQCR folders

Page 12: Peer Quality Case Reviews: Developing a planning committee, roles and responsibilities of co- chairs and partners

Counties may choose to contract with the Northern Ca. Training Academy to assist with planning logistics and the writing of the Final Report. This may include:

Coordinating and contracting with facility where PQCR event will be held

Coordinating and contracting with food vendors

Writing the Final Report