peak performance solutions inc. is comprised of four
TRANSCRIPT
Peak Performance Solutions Inc. is comprised of four companies with each company offering specialized information technology solutions. Peak is based in Central Ohio with offices in Morristown NJ and Salt Lake City, Utah. Eifer Technologies is based in New Delhi, India.
The Peak group of companies specializes in insurance, risk management solutions and associated services.
Peak Performance
Peak Performance Solutions Inc. Web site www.peakpsi.com
Envision Technology Solutions IncWeb site www.envision-ts.com
Eifer Technologies Pvt. Web site www.eifertech.com
Mojungle Inc.
Web site www.mojungle.com
Peak Performance
Peak Performance provides comprehensive technology solutions to insurance companies, MGA’s, and brokers. These solutions support front end policy administration, back office processing, accounting, underwriting, billing, claims, document management, reinsurance, online payment processing, workflow management and a host of web services.
Envision Technology offers a full risk management system for all lines of business including disability management and workers compensation. The solutions offered include claims management, online reporting, coverage confirmation, incident tracking, financial management, payments, data analysis dashboard, and comprehensive reports package.
Client make up includes self-insured employers, TPA’s, MCO’s, municipalities, brokers, and states. Many of these clients include Fortune 500 companies.
Envision Technology
Eifer Technologies PVT.
Eifer Technologies acquired in November 2007 is mainly comprised of former Fiserv of India staff. The company supports policy administration systems, rating/quoting, claims, finance and other insurance specific software.
The company is based in New Delhi, India. The company’s staff are experienced in insurance IT software with most Eifer resources having over five years experience in a wide variety of platforms specifically Microsoft, IBM, Oracle.
Mojungle
Mojungle offers cellular telephone technology supporting communications between social network companies, B2B users and others. The technology is state of the art utilized today by some of the largest social network companies.
The Mojungle technology is integrated with Peak’s insurance solutions with plans underway to expand to include a financial services offering for under served banking markets.
OrganizationKevin Smith
Chief Technology OfficerBob Seese
President of Envision
Steve Isaac
Chief Financial Officer
Matthew AbbittAccount ManagerClient Relations
Sarah IsaacAccount ManagerClient Relations
Aaron Knepper Infrastructure
Support
Rochelle GrisarLead Account Mgr
Programmer Analyst
Tony Robertiello Account MgrProgrammer
Analyst
Helder SeabraRV
Lead Programmer
David AckelProgrammer
Analyst
Mary BurkeProgrammer
Analyst
Roy GordonProgrammer
Analyst
Joe PizzigoniIS4W Manager
Eifer Technologies, Pvt.Peak Subsidiary
Anurag SharmaDirector
Ryan MitchellInfrastructure
Support & RV3.2
Off ShoreTechnology
Steve KarzerOutside Legal
Counsel
Harr & AssocAccounting Firm
Arlyna BridgesWeb Envision
Lead DevelperrDavid Dickson
Executive Consultant
Data Center Operation SAS 70
Level II
Shayne GarnerVice President of Sales and
Marketing
Kristal Spetnagel Finance Manager
Accounting Human Resources
Peak At a Glance
• June 2004 - Company Founded • September 2004 - Acquired from River Run Software, Inc. the
Claims Enhancement System (CES) now On Dec• November 2004 – Acquired Mayfare Software Solutions • October 2005 – Developed Service Oriented Architecture platform • January 2006 – Acquired Policy Pointe from CNA and Near North• March 2006 – Acquired Envision Technology Solutions, Inc. • May 2006 – Opened Orient, Ohio Corporate Offices • September 2006 – Rolled out first Web Management Services • December 2006 – Roll out of RV 4.0 • February 2007 - Acquired Mojungle• May 2007 – Opened SAS 70 Level II certified Data Center• June 2007 – Rolled out Media Mobile• August 2007 – moved RV4.0 to production• November 2007 - Acquired Eifer Technologies, Pvt.• December 2007 – Top Cat IT Finalist
2008 Initiatives
Peak
Insurance Solutions:Continue IS Elite SOA Platform expansion
Insurance Solutions 5.0 Policy Pointe 3.0DTU – 2.0 Additional Web Services
2008 Initiatives
Envision Technology
Risk Management:RV 4.1 – moved to production
WebEnvision 2.1 Dashboard expanded functionalityExpand Web Services
Acquire web services
2008 Initiatives
Eifer Technologies:Peak
Consolidate product developmentAugment product support
Non PeakContinue IT service offeringsUtilize Peak solutions for BPO offeringsExpand to full ITO services
Mojungle
Expand Media Mobile
Move to IT solutions offeringsUtilize technology for financial services offerings
.
TechnologyPeak developed the IS Elite SOA platform to support its software solutions, expanding to a web services architecture, to support customers’ legacy systems, and to minimize customer migration to new releases, products and services. The IS Elite SOA focus is driven by functional internal and external services for an organization.
Today the Peak companies support several technologies. These technologies include Microsoft, IBM, and Oracle suite of products and platforms. Peak’s products and development technologies include PHP, Java, Adobe Flex, VB6, C++, PowerBuilder, U2, SQL Server, and Oracle.
Peak’s solutions are platform independent supporting all major operating systems including AIX, Sun Solaris, Linux, Windows Server and MAC OS.
Technical Services & Support Services Agreement (TSSA)
TSSA’s offer customers the following: • Software corrections• Bug and software performance fixes• Telephone support • Data base Tutorials• Upgrades to software at Peak’s sole discretion• Customer Interest Group participation• Quarterly “Make The Connection”• Technical announcements• Periodic Web Cast sessions• Consulting services
IS Elite SOA Platform• Continue development of functions and services within
core applications to utilize web service features of the IS Elite SOA architecture
• Utilize rapid application development tools to reduce development time and to utilize proven business objects
• Utilization of current technology for integrating insurance, risk management and mobile technologies to one solution
• Focused on insurance & risk management niche products & services
• Continue an enterprise solution approach
IS 5.0
• Move IS 4.51 to full browser based platform utilizing IS Elite SOA Architecture (IS 5.0)
• Utilize PHP & Java for the presentation layer• Java to be utilized for most of the web services functions • Utilization of current IS4W business objects, business
logic, and data structure • Enhance the architectural design of IS4W in IS 5.0
1. User Interface2. Performance3. Scalability4. SOA approach5. IBM U2 Release 11.0 as the data base 6. Report writing
Risk Envision
• Move into production all lines of business supported by RV 4.1
• Continue development of functions and services within core applications to utilize web services features of the IS Elite SOA architecture
• Utilize test lab for software performance and scalability• Upgrade RV current customers • Enhance reporting package in RV4.1 • Move RV4.1 to ASP production
Web Envision
• Move application to a stand alone ASP/Web Services application
• Expand form types and data capture capabilities• Expand business functionality to include business
intelligence• Incorporate Crystal reports capabilities to software • Integrate dashboard solution with Web Envision
Web Services
• Utilize IS Elite SOA platform to support core business services on an organizational enterprise level
• OFAC• Compliance • Dashboard• Data Transfer Utility (DTU)• Document Image Management System (DIMS)• Media Mobile• Language translator• Web Portal Services • Policy Pointe (Virtual Insurance Center)
IS4W Migration Path
Execute a work order for Peak to conduct a business analysis for the implementation. The analysis includes the following tasks;
Upgrade to U2 10.2Identify customer timelinesAnalysis of customer database
Data conversion requirementsHardware requirementsCustomer interface requirementsCustomer specific functionality
requirementsReport analysis- custom reports
IS4W Migration Path (cont.)Review of report requirements
Crystal Reports training requirementsWalk through of the applicationCustomer screen set upsWhat IT support will be needed Web Services requirementsReview of Business Solution RequirementsComplete Project Plan
RV Migration Path
Execute a work order for Envision to conduct a business analysis path for the implementation. The analysis may include the following tasks;
Identify Customer timelinesAnalysis of your database structure
Data conversion requirementsHardware requirementsCustom interface requirementsCustom functionality requirements
RV Migration Path (cont)
Crystal Reports training requirementsWalk through of the applicationCustomizing screen set ups (optional)What IT support will be needed RV IQ business rules development
(optional)RV IQ training requirements
(optional)Review of Business Solution
RequirementsComplete Project Plan
Technology Using IS Elite
Service Oriented Architecture (SOA)
Business Goals
• Enterprise wide Web enabled browser based platform supporting core business processing and services driven by customers
• Consolidate disparate platforms & seamless integration• Future business driven enhancements• Supports Web management services• Use proven and cutting edge technologies• Leverage legacy systems and proven software solutions• Keep the customer cost of implementation low
Technology Advantages
• SOA browser based Java/PHP solutions on U2, MS SQL/Oracle Database Servers
• Adobe Flex, PHP, J2EE• Extensions to customer systems• Data Transfer Utility (DTU)• Use of business intelligence technology• Workflow automation, compliance and
communication services• Design leverages existing proven solutions
Architecture• Business Readiness for Web Services
– High percentage of Web service offerings– IBM, Microsoft and Oracle support– Back office/compliance support– Global community
• Extraordinary Customer Service– Customer Service– Solutions migration path– Leveraging customer current IT investments– Move to technology platform with life span of 7 to 12
years
IBM made the decision to reorganize their Information Management Division a couple of years ago.
For years IBM was predominantly focused on DB2 as their flagship product, yet the market clearly showed that there is no one answer that works for everyone. Over 79% of businesses use two or more different types of data server for their needs. The days of one type of server meeting all of a business’s needs are long past.
IBM Reorganizes
Service Oriented Architecture (SOA)
The concept of an SOA is to make all of the different “pieces” not only work together seamlessly, but also to do it in a way that makes it transparent to the end user. One application can have tie-ins to multiple sources of information. In this day and age companies are moving to an SOA approach not only out of necessity, but also because it makes sense.
IBM recognized this and reviewed all of their different product lines and developed a short list that they will continue to develop and enhance certain products. The U2 products were clearly two of the choices.
Universe for the Future
IBM has refocused their attention on the U2 products. A few years ago they realized that Universe and Unidata are not only viable, but have continued to grow despite very little attention on IBM’s part. Since then they’ve spent, and continue to spend, considerable time, resources and money making UniVerse a database that can be fully utilized in Web Development.
Why U2?
Scalability
Web Services
Connection Pooling
Flexible and Extended Basic Programming Language
Tools
Scalability
IBM made a decision to replace their current platform for the TSS Strategic Call Management (SCM) system they use for support. They did scalability tests on UniVerse. The goal was to demonstrate that Universe could offer reasonable performance on a table of over 1 terabyte in size with over a billion rows. It also entailed making sure that a load of 10,000 users didn’t cause performance issues.
Universe passed both tests. In fact, there were no significant issues with a load of over 15,000 users.
Web Services
UniVerse has the ability to call Web Services. UniVerse can be called as a Web Service as well. Simply put, this means that it can be exposed to the web for both obtaining and returning data easily and in a reusable manner. This is extremely important in an SOA environment.
Connection Pooling
It is very “expensive” to open and close database connections. Universe allows for sharing connections transparently on the system level. This improves performance and scalability. It also reduces the consumption of server resources.
Flexible and Extended Basic Programming Language
Universe Basic is a flexible language that allows for complex application development in a reasonable timeframe. It also has extensions for easy access (Sockets, CALLHTTP, XML, SOAP, Encryption and SSL). This meshes very well with the SOA methodology.
Discussions & Next Steps