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Six Sigma Green Belt Syllabus Rollins College – MGT 612 - Hybrid

As a Six Sigma practitioner, you are about to embark on learning a five-phase approach to resolving problems. Each phase is designated in this diagram.

It is common to become quickly overwhelmed by the complexity of this methodology. But as we break each phase down, the pieces of the puzzle will come together as shown in the Blueprint for Breakthrough below.

There are five phases of training the first of which will focus on making sure you understand what it takes to properly define a Lean Six Sigma project. This is the single most important objective of this session of training. Hence the name for this phase of the methodology is called “Define”.

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Four subsequent phases of the methodology will be taught. These are titled: Measure, Analyze, Improve, and Control. As we will learn a bit later, the application order of these phases is truly something important and unique to Six Sigma.

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Below is your certification course syllabus which lays out the required coursework in the order it should be completed. All the modules that will be covered in the Green Belt course are also available online in the BMG University system. The modules listed as pre- and post- work in the syllabus must be completed before the appropriate phases of training as seen below. The online locations for the in-class modules are also listed below, but these are optional for Green Belt students, except as shown in the pre- and post-work sections. It is recommended to take the quizzes associated with the in-class modules even if the modules will not be reviewed at this time. Green Belts must register for each individual module in the BMG University system. A tutorial of the module registration process is attached at the end of this syllabus.

Six Sigma Phase Topic

“Wizard Reference Library” Section

Session One

Pre-Work

(Online work to be

completed prior to the first day of

class)

Introduction to Lean Six Sigma Awareness & Introduction

Six Sigma Literally Speaking Awareness & Introduction

Six Sigma Roles & Phases Awareness & Introduction DMAIC for Teams Awareness & Introduction Project Scoping Define Tools and Topics Project Definition Define Tools and Topics

Process Analysis Tools Measure Tools and Topics Mid-Level Process Maps Measure Tools and Topics High-Level Process Maps Measure Tools and Topics

Fishbone Diagrams Measure Tools and Topics Building a C&E Matrix Measure Tools and Topics

Basic Statistics Measure Tools and Topics Session One

Define & Measure Phases

(Completed in-class, first weekend of

training)

Project Definition Define Tools and Topics

Intro to Minitab (Part 1) Measure Tools and Topics Intro to Minitab (Part 2) (Not yet in BMG University)

Advanced Basic Statistics (Not yet in BMG University)

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Session Two

Pre-Work

Data Collection Measure Tools and Topics Understanding Graphs

(Level 2) Analyze Tools and Topics

Attribute Measurement Systems Analysis Measure Tools and Topics

Variable Measurement Systems Analysis Measure Tools and Topics

Capability Analysis Measure Tools and Topics Hypothesis Testing Analyze Tools and Topics Introduction to DOE Improve Tools and Topics

Session Two

Measure & Analyze Phases

(Completed

in-class, second

weekend of training)

Central Limit Theorem (Not yet in BMG University) Confidence Intervals Analyze Tools and Topics

Mean & Variation Testing Analyze Tools and Topics (Title: Basic Tests of Hypotheses)

Proportion Testing Analyze Tools and Topics (Title: Basic Tests of Hypotheses)

ANOVA - Analysis of Variance Analyze Tools and Topics

Full-Factorial Experiments Improve Tools and Topics (Title: Basic Factorial Experiments)

Session Three

Pre-Work

Mistake Proofing Improve Tools and Topics Building a Control Plan Control Tools and Topics

Control Methods Control Tools and Topics Introduction to SPC Control Tools and Topics

Project Closure Control Tools and Topics

Session Three

Improve &

Control Phases

(Completed

in-class, third weekend of

training)

Two-Level Experiments Improve Tools and Topics (Title: Basic Factorial Experiments)

Introduction to Control Control Tools and Topics

Control Methods Control Tools and Topics

Below you will find a list of the reference materials that are available for you in the BMG University System. This list is only a reference; new content is posted and available for you constantly. Please visit the “Catalog” section for the latest available content.

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CATALOG: Access Course Content Category

In this section you will find module bundles (by topic) that are intended for reinforcement of your training. Here you can review the topics covered during training; sometimes finding new explanations and applications of tools. In addition to e-lectures you will find extra exercises and quizzes. Subcategory: Awareness and Introduction Topic

Introduction to Lean Six SigmaIntroduction to LeanThe Five Principles of LeanSix Sigma Literally SpeakingBuilding Six Sigma InfrastructureDMAIC for TeamsSix Sigma Roles & Phases Design for Six Sigma

Subcategory: Define Tools and Topics TopicProject IdentificationProject PrioritizationSix Sigma MetricsKano AnalysisProject ScopingCreating Pareto ChartsProject DefinitionSix Sigma Roles & Phases

Subcategory: Measure Tools and Topics TopicProcess Analysis ToolsMid-Level Process MapsHigh-Level Process MapsCurrent State Value Stream MapsThe Eight Types of WasteIntroduction to MinitabBasic StatisticsUnderstanding What to Measure Data Collection Fishbone DiagramsBuilding a C&E MatrixAttribute Measurement SystemsVariable Measurement SystemsCapability Analysis (Level 2)

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Subcategory: Analyze Tools and Topics TopicBuilding an FMEA5SSpaghetti Diagrams FlowPullUnderstanding Graphs - Level 2Confidence Intervals Hypothesis Testing Basic Tests of Hypotheses Chi Square TestSimple Linear Regression and CorrelationANOVA – Analysis of Variance

Subcategory: Improve Tools and Topics TopicGenerating Solution IdeasFuture State Value Stream MapsKanbanReducing Setup TimeMistake Proofing Preventing Human ErrorIntroduction to Design of ExperimentsBasic Factorial Experiments Evaluating Solution IdeasCreating a Pilot Plan

Subcategory: Control Tools and Topics TopicVisual ManagementStandard WorkBuilding a Control PlanControl MethodsIntroduction to SPCConstructing Control ChartsProject Closure

Subcategory: Lean Tools and Topics TopicThe Five Principles of LeanThe Eight Types of Waste5SCurrent State Value Stream MapsFuture State Value Stream MapsSpaghetti Diagrams FlowPullKanbanVisual ManagementStandard WorkReducing Setup Time

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CATALOG: Project Help

The documents and modules posted under this section are extra reference materials provided to help you progress through Lean Six Sigma projects. These include project templates for tools commonly used in Lean Six Sigma projects (e.g. Data Collection templates, Control Plan, Pareto, Minitab Exercises, etc.). You will also find case studies that will give you some ideas of tools and improvement techniques used on previous projects.

Subcategory: Case Studies, ManufacturingSubcategory: Case Studies, TransactionalSubcategory: Managing ChangeSubcategory: Papers and Book ReviewsSubcategory: Project ReportingSubcategory: Project Tools

CATALOG: Data Files

The files posted in this section of the catalog are intended to be used for the quizzes and exercises included in the “Wizard Reference Library” section.

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CATALOG: Exam Files

Lean Six Sigma Green Belt students taking exams will need these reference files during the test. Please download the ZIP file before you start taking your exam. The file you need to download is under Catalog > 06. Exam Information > 02. Exam Data Files: Exam Files: Green Belt Define/Measure, Exam Files: Green Belt Analyze, Exam Files: Green Belt Improve, Exam Files: Green Belt Control. There is also available for your reference a file called SS GB Exam Topics under: Catalog > 06. Exam Information > 03. Exam Study Guides. This file can be used as a guide to review what’s covered on the exam.

Project Work: Completion, submission and acceptance of one Lean Six Sigma Project Final Report to be officially assessed by a BMGI Master Black Belt is required for GB Certification by BMGI.

An electronic copy of your Six Sigma Project Final Report must be emailed to Certification@bmgi.com for assignment to a BMGI Master Black Belt for assessment.

Please use the BMGI Report Template to present your project findings.

Exams: To achieve Six Sigma certification, you must achieve a passing grade (70% or greater) on each section of the Six Sigma Green Belt exams; each exam has 3 sections.

Six Sigma Green Belt candidates have 90 minutes for each section of the exam. You will find 12-20 questions per section.

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BMGU Module Registration Tutorial

1. At the login screen: Enter your Username and Password. You will be automatically redirected to the top level welcome screen.

2. Click on the “Learn” button in the top Menu Bar Select “Catalog” from the drop-down menu. You will be

automatically redirected to the Catalog Page

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3. The online modules are located under various headings in the Access Course Content menu.

4. Select the Menu Category for a required module: for example, “Awareness and Introduction.” A list of available modules is shown.

5. Choose a Module, for example, “Introduction to Lean” by clicking on the “Register” button.

The user is then redirected to the Activity Details Screen.

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6. After you register the module, this can be accessed from the “Training Schedule.” Go to Learn > Training Schedule.

7. Other way to manage your registered modules is by adding to your favorites section. You can do this after you click the “Register” button and then clicking on “Add to Favorites…” on the left column menu list. You will be redirected to your “Favorites” list.

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8. Your registered modules can now be accessed through “Favorites” in two places on the welcome screen.