payment reform: an innovative approach to advanced
TRANSCRIPT
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Payment Reform: An Innovative
Approach to Advanced Physical
Therapy Practice
Elise Latawiec, PT, MPH
Senior Specialist, Payment and Practice Management
American Physical Therapy Association
Lindsay Still, JD
Specialist, Payment and Practice Management
American Physical Therapy Association
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Session Learning Objectives
After this session, you will be able to:
• Describe why the current procedural based reporting and payment system is an unsustainable model in the third party pay environment.
• Describe the various types of payment models being implemented by payers and the results they have generated to date.
• Identify payment trends including, narrow networks and utilization management/utilization review.
• Utilize tools to help you navigate the changing payment landscape.
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Payment Reform
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The Big Picture Change Method of Payment
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Health Care Reform: Triple Aim
Improved Access
Improved Quality
Accountability/ Cost
Containment
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Value-Based Health Care Payment Systems
Source: Miller HD. Creating payment systems to accelerate value-driven health care: issues and options for policy reform. Commonwealth Fund pub no. 1062, September 2007; http://www.commonwealthfund.org
Most commonly seen today.
APTA’s PTCPS
Ideal Spot on Continuum
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A “Value” Mindset
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Trends in PaymentCommercial Payer Policy
• Taking page out of Medicare’s playbook in setting fees and developing utilization strategies
• MPPR and Sequestration being applied - List of payers who have implemented MPPR on APTA’s Payment (www.apta.org/Payment) webpage under “Private Insurance.”
• Audit Activity – UM/UR
• Value based payment
• Network Adequacy
• Benchmark Plans
• Direct Access
• Data Collection and Metrics
• Telemedicine
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Making the Case for Payment ReformRecommendations from “Phasing Out Fee for Service” (NEJM)
• Transition to Quality and Episodic methodologies should begin with “Blended” approaches
• Site Neutral Payments / Provider Neutral Payments
• Value “Patient Management” over “Procedures”
• Risk Sharing / Innovations Rewarded
http://www.nejm.org/doi/full/10.1056/NEJMsb1302322
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Overview: APTADevelopment of Structures and
Process to Facilitate an Alternative
Payment Methodology
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Payment of the Past
• Paid for usual and customary services
• Paid what we billed
• Unrestricted number of visits
• Length of stays 30-40 visits /over months/years
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Impetus for ReformCurrent Environment for OP Rehab
Payment Cuts
Regulatory / Administrative
Requirements
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Payment Challenges Ahead in Outpatient Payment
Pressing Need for Reform– APTA Development of a Reformed Payment model
• Began following the Balanced Budget Act 1997-98
• 2010 more aggressively due to MPPR, MEDPAC and other legislative/regulatory
pressures
– Guiding Principles for Reform include;• Visit/Session based with eventual transition to episodic model
• Utilizes Clinical Judgment of the PT in context with assessment tools
• Factors influencing reporting include;
– Severity/complexity of the patients presentation with
– The required intensity/complexity of the therapists clinical
decision making and skill/expertise of techniques in the delivery
of care
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Improving Value and Affordability
Old Model
Reward by unit cost
Inadequate focus on
care efficiency
Payment for
unproven services
New Model
Reward health
outcomes
Lower cost while
improving consumer experience
Improve quality and
safety
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The Evolution of APTA’s Model for Payment Reform:
Physical Therapy Classification and Payment System
(PTCPS)
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Original Model
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Original Model
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Current CPT PerspectivesReporting Under a Per Session Payment Methodology
Reporting elements being considered:
Up to 5 levels of interventions: Combine elements of patient severity and intensity of
provider work
• Low Severity/Low Intensity
• Moderate Severity/Low Intensity
• Moderate Severity/Moderate Intensity
• High Severity/Moderate Intensity
• High Severity/High Intensity
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Current CPT PerspectivesReporting Under a Per Session Payment Methodology
Basic elements include:
• 12 codes describing evaluations (4 PT, 4 OT, 4 AT)
• Majority of 97000 CPT codes describing interventions collapsed
into per session code structure
• Select services remain as “separately reportable” (~14 services)
• Bundling of high volume procedure codes into one code with
Provider reporting a level (1-5) that their clinical work reflects
• Levels of intervention, reported based on complexity/severity of
patient and intensity of therapist work
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PT, OT Evaluations 3 Initial, Development of POC 1 Re-Eval, est. POC
Level of Evaluation
Clinical
Considerations &
Complexity of the
Examination
Problem - Focused Expanded Comprehensive
Limited 1
Moderate 2
Significant 3
Established POC 4
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Evolution of ModelCollapsing Levels of Interventions
Severity of Patient @ Visit / Intensity of Intervention
Low/Low Moderate/LowModerate/Moderate
High/Moderate High/High
1 2 3 4 5
• Patient’s presentation• Clinical decision-making• Selection of interventions / Risk to the patient
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Current CPT PerspectivesReporting Under a Per Session Payment Methodology
Characteristics of Reporting Elements: Level 1
Severity
• Patient presentation: Stable and uncomplicated
• Personal/environment: No impact on management
• Function: Per assessment instrument, minimal restrictions
• Prognosis: certain, predictable
Intensity
• Straightforward clinical decision-making
• No to minimal adjustment to supervised management
• Minimal risk
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Current CPT PerspectivesReporting Under a Per Session Payment Methodology
Characteristics of Reporting Elements: Level 3
Severity
• Pt. Presentation: Condition/complaints actively evolving, but predictable,
with impact from co-morbidities
• Personal/environment: Present some challenges to pt. management
• Function: Per assessment instrument, moderate restrictions
• Prognosis: predictable but with risk for delayed progress
Intensity
• Straightforward clinical decision-making
• Intermittent adjustment required based on patient response
• Elements of supervised and direct contact management
• With risk factors taken into consideration through plan
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Current CPT PerspectivesReporting Under a Per Session Payment Methodology
Characteristics of Reporting Elements: Level 5
Severity
• Pt. Presentation: Condition/complaints actively evolving, in an
unpredictable manner, with unstable co-morbidities
• Personal/environment: negatively impact pt. management
• Function: Per assessment instrument, significant restrictions
• Prognosis: variable, requiring prioritization of objectives
Intensity
• Complex clinical decision-making
• Immediate response to management of response to treatment
• Continual adjustment of elements of treatment provided in direct contact
with patient
• Risk factors influencing development and management through plan of
care
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Timeline to Implementation:
June-Sept. 2014
Pilot testing -
CPTGathering of data
Sept.-Dec.
Analysis of data
Report to APTA-AOTA
Nov.-Dec.
Interim report to APTA
Discussion of revisions to potential Proposed
revisions to model
Feb. 2015
Presentation to CPT editorial Panel
Upon approval, referred to Relative Value Committee
Jan. 2017
Potential implementation through Medicare Fee
Schedule
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OverviewAlternative Payment Methodology
Significantly change the model of payment:
• Demonstrates use of clinical judgment
• Payment is influenced by patient characteristics, intensity of
clinical work with reporting of outcomes that help
demonstrate value
• Administratively burdensome policies lessened with focus
moving away from control of utilization and towards managing
patient progress towards functional change and outcomes
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A “Value” MindsetNeed to Prove Value of PT
• Value-based health aims to improve quality, lower cost, and drive toward value in healthcare delivery
• The demand for value requires greater accountability on the part of all stakeholders within healthcare
• To deliver on value, the current “sick care model,” which focuses on disease management, must be replaced by a true “healthcare model,” which focuses on health management
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New Payment Model: Innovative Approach to Advance PT Practice
Profession will either drive change or…it will be driven by others!
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Payment Trends
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Network Adequacy
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Provider Networks
• Consumers choose health coverage based on:
• COST of insurance
• CHOICE of provider
• Network Adequacy Standards established for Marketplace Plans
• Definition:
• “Network of providers sufficient in number and type to assure all services will be accessible without unreasonable delay.”
• States may have more stringent Network Adequacy standards
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Insurer Perspective
• Provisions of the Affordable Care Act increased cost/risk:
– No medical exclusions
– No increased premium based on medical status
– Limited premium increase w/age
– Cover children to age 26
– Cover EHB
– No lifetime cap
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Insurer Response
• Narrow/ ultra narrow networks
– Limit provider participation
– Selective contracting
– Drive volume to “value” providers
• Broad network = higher premium
– Premium 5 to 20% less in narrow network
• Limit out-of-network benefits
• Increase out-of-pocket costs
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Who does this affect?
• Healthcare Exchange enrollees
–McKinsey report:
•Narrow network plans available to 92% customers
•Broad network plans available to 90% customers
• Medicare advantage
• Commercial
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Possible Benefits of Narrow Networks
• Integration of services
• Coordination between payer/provider
• More available data
• Better adherence to protocols
• Reduced duplication/testing
• Reduced fragmentation
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Issues• Adequate coverage?
• Patient Access?
• Availability of provider listings?
• Consumers informed?
• Premium vs out of pocket
• Affordability vs choice
• Bills for out of network services
• Numerous lawsuits
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Regulatory Changes
• National Association of Insurance Commissioners (NAIC) developing model network adequacy regulations– Balance needs all stakeholders–General vs. quantitative standards– Likely to address provider directory timeliness/accuracy– Likely to address tiered networks
• Role of Health Human Services (HHS) uncertain• Federally Facilitated Marketplace regulation/guidance for 2015:
– FFM plans must submit list of certain in network providers: • Hospitals• Mental health• Oncology• Primary Care
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Opportunities for the States
• States introducing new Network Adequacy regulation
• Network adequacy legislation/ guidance to address:
–Transparency: accurate and accessible consumer information on network status of providers
–Monitoring of network provider capacity
–Speedy exceptions mechanism for specialized needs
–Risk selection strategy based on limited coverage of some specialties
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What APTA and Chapters are doing:
• Advocate on behalf of the profession
• Advocate on behalf of patients
• APTA monitors Federal regulations
• Chapters monitor state specific NA standards
• APTA/ chapters comment on proposed NA regulations
• Align with other stakeholders
• Keep members informed
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Provider Tips
• Check to see if more stringent network adequacy standards apply in your state
• If your facility is seeing narrow networks, collect anecdotal evidence of patient access issues
– Document all reported access issues
– Ask consumers to report concerns to insurer, employer, Office of the Insurance Commissioner (OIC)
• Use outcome data, cost data, and niche services to leverage in-network contracts
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Utilization Management / Utilization Review Companies
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Background
• Increased third party utilization management for physical medicine and rehabilitation
• APTA/ chapter partnerships
• Identify and address issues
– Regence BC (payer)/ Care Core (UM)
• WA, OR, UT, ID
• Effective January 2014
– Cigna National (payer)/American Specialty Health (ASH) (UM)
• TX, CA, NV, AZ
• Effective 8/1/14 Texas
• Effective 1/1/15 CA, NV, AZ
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Major Issues w/UM companies
• Policy – Definition medical necessity – Assessment of function (often impairment based)– Determination/ criteria for visit approval
• System – Failed/untested technology– Administrative burden– Delayed authorization approvals– Inaccurate provider network status– Inaccurate or inability to determine eligibility – Claims issues (denials, delays, incorrect payment, post payment denials)– Tiering
• Patient Access– Interrupted treatment– Denied/delayed approval medical necessary services
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How we got here
• Health care reform eliminated insurers ability to use pre-existing conditions and lifetime limits as a barrier to insurance coverage.
• Insurers re-calculated actuarial tables and determined costs would increase.
• Insurers maximize their control over costs by Counting/Limiting Procedures, (CLP)
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Contributing factors
• Growth delegated UM attributed to two factors:
–Unabated increase PT spend
–Provision of the Affordable Care Act: Medical loss ratio
•Purpose: limit insurer profit
• Insurer must spend specific % premium $ for medical care
•Premium rebates if medical % not met
•2014 rebates totaled $330 million
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Med Loss Ratio
–Med sized companies: 80% medical/ 20% administrative
–Large sized companies: 85% medical/ 15% administrative
–UM/ quality management for prospective and concurrent review included in medical
–Outsourcing allows payer to fix cost
–Reduces administrative/increases medical spend
–Reduces rebates
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Insurer Goals
• Reduce cost
• Control utilization
• Address outliers
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APTA Mission
• Do its due diligence in advocating on behalf of the profession to ensure physical therapists are able to treat patients based on their clinical judgment and decision making and full scope of licensure, not based on arbitrary policies and protocols.
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Value-Based Utilization Management
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APTA Response
• Develop viable alternatives
– Value based (value= outcomes/cost)
– Patient centered
– Meet the Triple Aim of the Affordable Care Act
• Lower cost, improve patient experience, improve population health
• Cost stability structure benefits all stakeholders
• Develop consistent message
• Collect data demonstrating ST/LT affect of PT on outcomes and total cost of care
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What needs to change
• PT must assume identity of a VALUE to be leveraged in driving positive outcomes to meet the “triple aim”… not a COST to be contained by counting procedures
• Need data to demonstrate VALUE of PT services
• Need to facilitate Direct Access
• Must collaborate w/insurers
• Get PT out of the silo and into total episodic cost of care
• Proactively facilitate alternatives to UM
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Current APTA Activities
• Developing UM strategy
• UM Tool Kit for chapters
• UM member resources
• Developing online UM data collection tool
• Integrity in Practice Campaign
• Registry
• CPG development/ The Guide to Practice
• Innovations 2.0 models of care delivery templates
• In dialogue / educating / developing relationships with payers and self insured companies on better models of care
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Where to go from here
• Be the driver of change
• Be part of the solution
• Demonstrate measurable value
• Assume risk/ innovate
• Identify opportunities
• Consider needs all stakeholders
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Grace Period
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Grace Period
• Provision of the Affordable Care Act
• Grace period: 3-month period of nonpayment of premiums before discontinuing coverage
• Plans required to pay appropriate claims for services during first 30 days of the 3-month period
• Plans may pend claims for services during the last 60 days
– Unpaid premiums by subsidized beneficiaries could mean 60 days of uncompensated care
• APTA CMS comment letter for 2015 exchanges
• Making Sense of Health Reform Series: Grace Period:
– http://www.apta.org/HealthCareReform/MakingSense/
©2014 American Physical Therapy Association. All rights reserved. All
reproduction or redistribution prohibited.57
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Grace Period: Issues
• Only applies to low income individuals receiving premium tax credits
• Increases uncertainty for providers
• May increase uncompensated care
• Likely difficult to collect copays and deductibles
• Provider collection limitations
• Notification of lapse in premium payment not standardized
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Tips
Grace Period
• Verify patient insurance benefits upfront and check subsidy status
• Maintain and consistently follow facility’s indigent policy
• Establish and adhere to written Grace Period policy
• Amend patient financial agreement to address nonpayment of health insurance premium
• Be aware of state laws re: patient abandonment and anti-kickback
• Be aware of ethical considerations
• Collaborate with patient to minimize OOP
• Communicate with other treating clinicians
• Document all related conversations
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Direct Access
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Why Direct Access (DA)
• PT qualified professional
• Facilitates consumer choice in healthcare decision making
• Facilitates collaborative relationships
• Supported by data/studies
• Timely access to PT services important because….
• Delayed care = higher cost
• Delayed care = decreased functional outcomes
• Delayed care = frustrated patients
• Delayed care = less effective result of service
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Results DA Studies
• Patient centric
• No discontinuity of care
• Fewer PT visits (86% of physician referred)
• Lower average allowable PT claim ($347 v $420)
• Lower overall cost of care
• Lower overall health care use (MD visits, diagnostics, meds)
• No increased healthcare use 60 days post PT
• Safe/effective
• Continued patient/ physician collaboration
• No overuse w/removal MD gatekeeper
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Does Direct Access increase risk?
• No per liability carriers/Federation of State Boards
• No increase malpractice/filed claims
• Can the PT Diagnose? Yes…
–No states prohibit PT diagnosis
–Authorized by state law
–Essential to PT practice
–Practice Disablement Model
–Necessary to determine interventions
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APTA Actions
• Result of APTA and chapter legislative efforts
– All 50 states have some form of direct access
– Michigan/Oklahoma leg. passed 2014
– All states permit PT to evaluate w/o referral
– Varied DA restrictions
– Ongoing treatment requirements depend on state law
• Future legislative efforts
– Remove/reduce restrictions
– Eliminate barriers
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APTA DA Member Survey
• Initial survey completed 2009
• Surveyed 9 states
• Purpose to determine:
– Extent of its use
– Variation by region
– Variation by practice setting
– Implementation or promotional strategies
– Impact of VA/PA state certification process
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New DA Survey 2015
• Why? APTA needs member data to effect change
• Goals 2015 DA Survey:
– Compare use of DA w/ states surveyed 2009
– Identify types of facilities utilizing direct access
– Determine PT awareness of state specific regulations
– Determine provisions/restrictions detrimental to use DA
– Identify barriers to payment
– Identify effective marketing strategies
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APTA DA Goals
• Eliminate legislative restrictions (state & federal)
• Secure payer policy facilitating payment for DA service
• Encourage dialogue w/physicians and payers
• Facilitate patient access
• Improve affordability
• Encourage models of care delivery that best serve the patient and healthcare system
• Educate PT’s, consumer, payer/self insured employer on benefits DA
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Exchange Plan PT Benefits
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Benchmark Plans
• Each state has an established “Benchmark Plan”
• Cover “Essential Health Benefits” mandated by ACA
• Habilitation and Rehabilitation are “Essential Health Benefits”
• Specifies minimum coverage
• May impose limits on physical therapy:
– number of visits, cap on #/type services, combine benefit w/other disciplines, cap on visits per condition
• Benchmark Plan rehabilitation benefits vary by state
• Participating qualified health plans must meet the minimum standard established by the benchmark
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What to do:
• Chapters monitor the state benchmark plan
• Providers should:
–Be aware of the state benchmark plan
–Watch for exchange plans with unusual restrictions
–Inform state chapters of issues
–Contact APTA at [email protected]
• APTA and chapters
–Work w/ state representatives to address restrictions
–Investigate/advocate for better coverage
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THANK YOU