pay at-the-table / bringing payments to the consumer
TRANSCRIPT
Pay-at-the-Table /
Bringing Payments
to the Consumer
MARCH 30, 2016
1 Welcome
Agenda Introduction & Objective
About Ingenico Group
Restaurant Payments Today
What is Pay-at-the-Table?
Pay-at-the-Table / Benefits
Pay-at-the-Table / Use Cases
Pay-at-the-Table / Bluetooth vs. Wi-Fi
Pay-at-the-Table / Best Practices / Lessons Learned
Ingenico Group / Pay-at-the-Table Solutions
Q&A
4
Speaker Introduction
Greg Burch
Vice President of
Strategic Initiatives
Ingenico Group / North America
Tracey Stonebrook
Strategic Development
Account Manager
Ingenico Group / North America
Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016
5
PollWhat percentage of regions outside the U.S., use
Pay-at-the-Table today?
A) None, it is brand new
B) 25%
C) 50%
D) 75%
E) 100%
Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016
About
Ingenico Group2
7
Global footprint / multi-local solutions
$1.8Bin 2015
88sites across
the world
35years of
payment
expertise
global reach
170countries
78nationalities
5.5Kemployees
Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016
8
• Security-focused / EMV, NFC, P2PE
• Seamless experience / in-store, out of store and onboard
• Innovative solutions / across industries and use cases
• Trusted partner / unmatched service and support
Ingenico Group U.S. / at a glance
Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016
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Trusted partner / from small merchants to global brands
Network of
1,000+financial
institutions
Partner with
70%of the Top 30
leading retail
brands
250K+ merchants
connected to our
platforms
Accepting
300+payment methods
Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016
3Restaurant
Payments
Today
11
Traditional restaurant environment
What happens in the traditional restaurant environment?
Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016
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Traditional restaurant environment
What's wrong with this process?
Inefficient Costly Chargebacks Not Secure
Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016
4 Pay-at-the-Table
14
Pay-at-the-Table / what is it?
Bringing Payments to the Consumer
Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016
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Pay-at-the-Table / how does it work?
Credit sale at
POS terminal
1 Print receipt2 Write tip on the
receipt
3
Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016
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Pay-at-the-Table / how does it work?
Credit sale at
POS terminal
1 Print customer
receipt only
3Select tip on
terminal
2
Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016
4 Pay-at-the-Table /
Benefits
18
Pay-at-the-Table / benefits
Wirelessly accept
EMV payments
Allow customers to
pay with phones
Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016
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Pay-at-the-Table / benefits
Improve efficiencies
Improve customer
engagement
Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016
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Pay-at-the-Table / benefits
Protect and improve
brand image
Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016
5 Pay-at-the-Table /
Use Cases
22
Traditional Payment Process / restaurant
Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016
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Traditional Payment Process / restaurant
Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016
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Traditional Payment Process / curbside pick-up
Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016
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Traditional Payment Process / curbside pick-up
Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016
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Pay-at-the-Table / beyond “the table”
Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016
6 Pay-at-the-Table /
Bluetooth vs. Wi-Fi
28
Pay-at-the-Table / bluetooth vs. wi-fi
Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016
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Pay-at-the-Table / bluetooth vs. wi-fi
Bluetooth Wi-fi
Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016
7 Pay-at-the-Table /
Best Practices
31
Entrance
POS
POS
Bar
Patio
Hostess
Desk
iPP320
iWL or
iPP
iWL
Pay-at-the-Table / best practices
iWL
Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016
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Pay-at-the-Table / best practices
Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016
8Pay-at-the-Table /
Ingenico Group
Solutions
34
Ingenico Group / pay-at-the-table solutions
iWL Series
Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016
Questions?www.ingenico.us
36
Ingenico Group / resources
Learn more:
• View our Pay-at-the-Table-resources:
Cheat Sheet - http://info.ingenico.us/2016-payment-predictions
Webpage - http://ingenico.us/expertise/pay-at-the-table
• Links will be emailed post-webinar
Pay-at-the-Table Bringing Payments to the Customer 03/30/2016
Thank You.