Paulo Tavares Rodrigues

Contact: +55 (19) 99144 3440 Email: paulotrodrigues@gmail.com

Professional experience

Profile

Function

I’ve worked as a Windows Support Analyst on IBM in the Dow Chemical project. I acted on the Steady State for 3 years helping identify and fix general issues in the Win2003 and Win2008 servers. I’ve supported ESX servers (Data Ontap) activities like disk replacement, capacity analysis and file share management were part of my job. After a year and a half I took the coordination of Steady State, leading critical activities related to the people management. In April 2010 I left Steady State and started work on Deployment team for Dow Chemical project. The main activity was built physical servers (Xseries), and VMWare Virtual Servers using Virtual Center 4.1 for managing Windows and ESX hosts. In November 2012, I was moved to SCE+ Team, actually called Cloud Managed Services (CMS) to act as Support Analyst for Deployment Team. Basically using all experience and skills got from my earlier jobs, I’ d started my work to build physical and Virtual servers, installing and configuring Windows 2008 and some Suse Linux images part of our POD. One new skill got on this actual job was practice on Datacenter, installing OS directly on physical server, checking cables, checking switch ports, checking if hardware has or not issues to be fixed, and etc. During the site building I am responsible for all things related to it, giving me experience to many TI systems and applications.

Nowadays working on CMS Deployment System X team, I go to new site to be built and install all physical servers, Win2k8r2 and ESX 5.1. Part of the physical build is make double check on cables and to check the switches. Also I install AD Domain controllers and vCenter to control all of almost 30 virtual servers Windows part of the logical build. During the logical build I install all agents like Tivoli Monitoring, Antivirus, TSM client and others.

Some tasks done for CMS in 2015: Physical and Logical build in Poughkeepsie-US. I was responsible for POK System build, during time in POK could see different issues and solve them one by one, for example, after Lenovo be responsible for hardware we use on our builds, a new issue with drivers appeared making those machines "blind" for the Physical NICs installed on the equipment xSeries 3850/3650, then using a new driver offered to the physical NIC the server could "see" again all of 8 NICs installed. This way I could setup redundancy according requested by the project scope; Still in 2015, Ehnigen (Germany) and Sidney (AUS) - Project to remotely add 4 new

Windows servers in each site for Safenet security system, here was created for first time

a skill for SAS Safenet configuration, making possible delivery this specifically server

with operating system, all specific functions installed, configured and tested; ABN-AMRO

Bank (Amsterdam) - This ABN project took me to resolve problems I’ ve never seen

before making me be the most important contact to resolve all issues, meetings and

technical chats to discuss solutions was tools used many times. Certainly I had a grow

up on my troubleshooting skill that will be used in other future projects.

Finally, I did a CMS Workshop drop in to about 30 IBM Brazil employees, giving to all an

overview about CMS and I had more than 40 hours for shadow new resource and teach

him the most important tasks done during Physical and Logical builds.

Employer History Oct/2006 - To date

IBM do Brasil, Brazil System Specialist CMS - Deployment Team

Key Skills Experience in: Windows Sever 2008 R2 Suse Linux, network configuration Install and configuration VSphere VMWare 5.1 VMWare VCenter installing and configuring vSphere Web Client Manage vCenter Server inventory objects and licenses Create and managing vSwitch Manage vSphere datastores Deploy ESXi, including control user access through roles and permissions, firewall, lockdown mode Use templates and cloning to deploy virtual machines vMotion port configuration

Key Courses and Training

Certification: Microsoft Certified Professional IBM Certified Solution Architect - Cloud Computing Infrastructure V1 IBM Certified Solution Advisor - Cloud Computing Architecture V2 IT Specialist Level1 in progress

Courses: VMware vSphere: Install, Configure, Manage [V6] – 40 hours VCP certification expected to 2016

Education

Qualifications Engenharia Eletrica modalidade Eletrônica in Engenharia Faculdades Einstein de Limeira, Brazil. It’ s still in progress, 2016 is the last year.

Languages English Advanced Portuguese Fluent