1. 1. Curriculum Vitae PERSONAL DETAILS Full Name: Paul Elliott Address: 34 Loansdean Wood, Morpeth, Northumberland Post Code: NE61 2FB Telephone: 07974962347 Email: paulelliott2006@hotmail.co.uk PERSONAL STATEMENT I am a highly motivated, ambitious and commercially aware individual, and can adapt at turning my hand to many situations. Possessing excellent communication skills at all levels, I also pride myself on my flexible attitude, willingness to learn, adaptability, positive outlook and reliability. I am able to work equally effectively as part of a team, or autonomously and am able to use my initiative. I am familiar with many IT packages and my varied work experience has equipped me to deal with many different situations. EMPLOYMENT HISTORY Dates: September 2007 to Present Department: Operations Manager Employer: High Gosforth Park Ltd Racing Operational responsibility for all racedays including- o Management of sub-contractors o Staffing and Security o Customer Service Dealing with local authorities with regards to the Safety Advisory group for the years larger events. Liaising with our independent safety officer on and prior to race meetings. Management of racedays with a crowd in excess of 20k with this I am required to organise o Temporary structures to house corporate hospitality with numbers in excess of 1500 o Additional staffing for safety and security in excess of 150 o Traffic management o Temporary bar structures to provide the best possible service to 20k plus
2. 2. guests o Additional infrastructure that is required to coup with the number of people on site including Toilets, Catering Units, Cash machines etc. Dealing with customer feedback following an event. Events Management of large events away from racing including - o Concerts with crowds in excess of 15k o Adventure Runs including the Newcastle Stampede which I have worked on for the last 3 years in which time the revenue created has increase 300% o Exhibitions held by companies hiring the racecourse who require operational assistance in order to make the event a success including Living North Christmas far. Responsibility for day to day customer service along with catering team. Day to day responsibility for Health & Safety. Estate related tasks Handling and renewal of maintenance contracts. Management of all maintenance, Cleaning and conference staff. Responsibility for organising licensing. Financial responsibility along with accounts department for costs relating to maintenance. Project managed development/refurbishments Including the Border Minstrel pub, Upgrades to weighing room and Hostel accommodation. Planning and implementation of yearly capex in excess of 1m year on year. Working with the estate team to maintain an 810 acre site including the racecourse, Parklands Golf Club, Goals soccer centre and numerous rental properties. Planning and implementation of maintenance projects around a busy events schedule. Dates: June 2003 - 2007 Position: Conference supervisor Employer: Newcastle Racecourse Appointed to meet the ever developing needs of a growing Racecourse and conference centre, my role includes meeting and greeting blue-chip clients, high profile event organisers and suppliers to conference events.
3. 3. On arrival I conduct familiarisation tours, event briefings, Health & Safety presentations and am often required to troubleshoot and resolve problems. I am on constant call throughout events and liaise with equipment suppliers, caterers, domestic staff and porters to ensure the smooth running of all events. Key skills required for successful performance within this role are: 1 Effective communication skills and the ability to liaise with a wide variety of people, from MD and Chief Executive level to suppliers, contractors and racecourse office staff 1 Managing portering team 2 Large event management skills. 1 Ordering from varies contractors 1 Problem solving skills 1 Ability to react to any issues arising to ensure a smooth running and uninterrupted event for the conference delegates 1 Adoption of a professional approach at all times 1 Diplomacy in handling contentious or problematic issues 1 Ability to work to tight schedules and ensure all events are kept to timetable 1 Key holder and responsible for securing conference buildings morning and night EDUCATION & QUALIFICATIONS IOSH Managing safety September 2005, University of Northumbria at Newcastle Computing for Business HND King Edward VI, Morpeth Advanced GNVQ double award business AS level ICT 8 GCSE including Maths and English IT SKILLS AS level ICT Studied HND Computing for business which includes: 1 Skills for the information age
4. 4. 1 Relational databases 1 JAVA programming 1 Software and data modelling HOBBIES Cricket, Football, Golf I am a keen sports player and am a member of Morpeth Cricket and Golf clubs, I feel my involvement in sport has helped me become more successful in my professional career as through sport I developed leadership skills at a young age that can easily be transferred into the business world. REFERENCES Available on request