The Best Human Friend a Robot Ever Had. Patricia Bacus

How do we define trust?

The psychology of trust • Results have been found that people we tend to

trust are:

• People we see more often

• Attractive people

• In-group types

• Gender bias

• Person versus computer

The future • So how does this tie back into day to day

practice?

References• Criado, H., Herreros, F., Miller, L., & Ubeda, P. (2015). Ethnicity and Trust: A Multifactorial

Experiment. Political Studies, 63131-152.

• Frost-Arnold, K. (2014). The cognitive attitude of rational trust. Synthese, 191(9), 1957-1974. doi:10.1007/s11229-012-0151-6

• Han Suk, L., & Hee Jung, L. (2014). FACTORS INFLUENCING ONLINE TRUST. Academy Of Marketing Studies Journal, 18(1), 41-50.

• Haselhuhn, M. P., Kennedy, J. A., Kray, L. J., Van Zant, A. B., & Schweitzer, M. E. (2015). Gender differences in trust dynamics: Women trust more than men following a trust violation. Journal Of Experimental Social Psychology,

• Dittrich, M. (2015). Gender differences in trust and reciprocity: evidence from a large-scale experiment with heterogeneous subjects. Applied Economics, 47(36), 3825-3838

• Nicholson, C. Y., Compeau, L. D., & Sethi, R. (2001). The role of interpersonal liking in building trust in long-term channel relationships. Journal of the Academy of Marketing Science, 29(1), 3-15.

• O’Leary, J. J. (2006). 18 Pathology 2026: The Future of Laboratory Medicine and Academic Pathology.

• Vanneste, B. S., Puranam, P., & Kretschmer, T. (2014). Trust over time in exchange relationships: Meta-analysis and theory. Strategic Management Journal, 35(12), 1891. doi:10.1002/smj.2198

• Wagner, A. R. (2009). The role of trust and relationships in human-robot social interaction (Doctoral dissertation, Georgia Institute of Technology).

Questions?