EAST TENNESSEE CHILDREN’S HOSPITAL

Use the Logon ID and password you

were sent in an email to access

your child’s portal.

You will be able to change this

password later.

EAST TENNESSEE CHILDREN’S HOSPITAL

This is the home page of the Patient Portal. Here you can choose to see:• Appointment times•Your child’s medications•Visit history•Lab and test results•Billing Information•Discharge information

EAST TENNESSEE CHILDREN’S HOSPITAL

You can see the most recent updates about your child’s health on the home page.

EAST TENNESSEE CHILDREN’S HOSPITAL

Click on Health Record to see your child’s conditions, test results and reports from his doctor.

EAST TENNESSEE CHILDREN’S HOSPITAL

This is what the Health Record home page looks like. You can find all the information about your child’s health here.

EAST TENNESSEE CHILDREN’S HOSPITAL

To see the hospital bill for your child’s care, click on Billing on the home page.

You will be able to see all of your accounts in one place.

Choose Print on the right side of the page if you would like to print your bill.

EAST TENNESSEE CHILDREN’S HOSPITAL

If you want to change your password, go to Preferences on the home page.

Then choose Change Password from the menu on the right side of the User Preferences page.

EAST TENNESSEE CHILDREN’S HOSPITAL

If you are having problems using the Patient Portal, contact the Medical Records

Department at 865-541-8102.