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Business Case©For Patient Education Documentation

Solution (PEDS)

Edwin OcasioDavid AgriamKelly Erazo

ina !u"# $$%& System #anagement and

Planning

Su'mitted to Proessor Susan !eonardovem'er *+, *%-.

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Document Control

Document /normation

/normation

Document Id IT Tactical Plan: PEDSDocument Owner  David Agriam – CMIOIssue Date October 28, 20!Last Saved Date "ovember 0, 20!File Name #$%ine%%Ca%e&PEDS&Pro'ect 

Document "istory

0ersion /ssue Date C1anges

(0 "ov( 8, 20! Title Page, Doc$ment In)ormation

( "ov( *, 20!Title Page, Doc$ment In)ormation, Doc$ment A++roval%,#$%ine%% Ca%e

(2 "ov( , 20! Co%t and )$nding +lan - David  (2 "ov( , 20! .i%/, i%%$e%, and a%%$m+tion% - Tina(2 "ov( , 20! #ene)it%, goal% and mea%$rement criteria - ell1 2(0 "ov( 2, 20! 3+date c$rrent ver%ion - Ed4in2( "ov( 2, 20! Pro'ect +lanning, e5ec$tion and clo%$re - David (0 "ov( 2, 20! 6inal edit% and E5ec$tive S$mmar1  

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Document A22rovals

3ole ame 4  Signature Date

Project Sponsor David Agriam - CIO

Project !eview"roup

#dwin Ocasio $ CIODavid Agriam - CIO%ell& #ra'o - CFO(ina Lu - CN#

Project anager ©#dwin Ocasio $ CIO

)ualit& anager *Patient Ed$cation+

(ina Lu - CN#

Procurementanager 

%ell& #ra'o - CFO

Communicationsanager *S7ared.e%o$rce+

(o,tu later - .!O

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a'le o Contents

/ #0ecutive Summar&............................................................................................5

1 2usiness Pro3lem...............................................................................................6

14/ #nvironmental Anal&sis................................................................................. 6

141 Pro3lem Anal&sis..........................................................................................8

1414/ 2usiness Pro3lem..................................................................................8

14141 2usiness Opportunit&..............................................................................8

5 2usiness Anal&sis...............................................................................................9

54/ Description..................................................................................................9

541 2ene6its7 "oals and easurement Criteria.....................................................11

545 Costs and Funding Plan.............................................................................. 12548 Feasi3ilit&..................................................................................................12

549 !is,s........................................................................................................ 13

54: Issues.......................................................................................................14

54; Assumptions..............................................................................................15

8 Implementation Approac

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- E5ecutive Summary

Forest !egional .ealt< Care *F!.C+ promotes ts&stem? approac< to

demonstrate superior per6ormance on outcome measures and to provide t

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* Business Pro'lem

*6- Environmental Analysis

Forest !egional .ealt< Care *F!.C+ is dedicated to providing a culture 6or p

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la3orator& test results7 and is not integrated in t

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*6* Pro'lem Analysis

2.2.1 Business Problem

(

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6ormats included printed materials *multiple languages+7 electronicall& via we3 and patient

portals7 emails7 and special apps 6or smartp

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and ta3lets 6or patients7 clinical sta667 I( personnel7 and

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tation or )rom t7e com)orto) t7eir o4n 7ome(0 ;

+6+ Costs and Funding Plan

Category Cost 0alue Budgeted

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People Salaries o6 project sta66 Contractors outsourced parties(raining courses

00,000 ?CAPE@ ,000 ?CAPE@ ,000 ?CAPE@

9ES9ES9ES

P

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+6: 3is;s

Patient education7 t

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Descri2tion !i;eli1ood /m2act 4  #itigating Actions

Language 3arriers Low Mer& .ig< Creating patient education in6ormation inselected mem3ers 6irst languages li,eSpanis

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 All sta66 personnel as well as patients accessing t

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include a project manager assignment 3& t

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.6+ Pro=ect E5ecution

(

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.6. Pro=ect Closure

Once t

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: A22endi5

:6- #eaningul 9se #enu Set #easure : o >

Patient-speci6ic #ducation !esourcesO3jective se certi6ied #.! tec

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:6* #eaningul 9se Core #easure -+ o -<

Patient-speci6ic #ducation !esourcesO3jective se clinicall& relevant in6ormation 6rom

Certi6ied #.! (ec