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Toni Meeks MHA 690 Instructor Cole April 5, 2012

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Page 1: Patient confidentiality

Toni MeeksMHA 690

Instructor ColeApril 5, 2012

Page 2: Patient confidentiality

The legal term for confidentiality is to some thing that is done or communicated in confidence

Patient confidentiality is that a physician may not disclose any medical information that is revealed by a patient or discovered by a physician in connection with the treatment of a patient

Page 3: Patient confidentiality

The issue More than 120 workers at UCLA hospital looked at

celebrity medical records and other personal information without authority.

After this was discovered 127 employees were fired and suspended

From 2003 to 2007 , one employee looked at 900 patients records for no particular reason, viewing Social Security numbers and health insurance information

Page 4: Patient confidentiality

The Issue continued Employee LaWanda Jackson viewed 60 patient

records and faces federal criminal charges for violating privacy of a celebrity patient

Jackson was able to use her supervisor’s password to view records

In order to prevent this from happening, the hospitals later updated computer systems and blocked the complete numbers of Social Security numbers, staff was also being trained on privacy and security

Page 5: Patient confidentiality

HIPAA Known as Health Insurance Portability and

Accountability Act of 1996

HIPAA able to provide federal protections for personal health information for patients

It addresses the security and privacy of health data

HIPAA is meant to improve the efficiency and effectiveness of the nation’s health care system

Page 6: Patient confidentiality

Provide HIPAA Training Make sure employees are in appropriate HIPAA

practices

During training employees will learn which patient information is protected private health information and how to protect it at the individual, organizational and affiliate levels

Conduct training in group training sessions or using individual online courses

Page 7: Patient confidentiality

Use Confidentiality Agreements All employees who deal with any type of health

information should sign confidentiality agreements

Anyone who comes in contact with private patient information should sign and agree not to share or disclose information

Anyone who decides to share information should career and legal consequences

Page 8: Patient confidentiality

Employees should make sure to not allow others to use passwords

Passwords should be changed every 3 to 6 months to avoid privacy issues

Automatic termination should take place if employees fail to follow guidelines in keeping patient information private

Page 9: Patient confidentiality

Groepl, J. (2011). Ways to Upkeep Patient Confidentiality. Retrieved from http://www.ehow.com/info_8173783_ways-upkeep-patient-confidentiality.html

Health Information Privacy.  U.S. Department of Health and Human Services.  Retrieved from http://www.hhs.gov/ocr/privacy/. 

Over 120 UCLA Hospital Staff Saw Celebrity Health Records.  Retrieved July 20, 2010 from http://www.foxnews.com/story/0,2933,398784,00.html.


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