password manager – user self‐service guide · password manager user self‐service guide county...
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![Page 1: Password Manager – User Self‐Service Guide · Password Manager User Self‐Service Guide County of Los Angeles | 9150 E. Imperial Hwy – Downey, CA 9024 February 6, 2018](https://reader030.vdocuments.us/reader030/viewer/2022040420/5e0692daeb78cc209e517c05/html5/thumbnails/1.jpg)
Password Manager
User Self‐Service Guide
County of Los Angeles | 9150 E. Imperial Hwy – Downey, CA 9024 February 6, 2018
PasswordManager–UserSelf‐ServiceGuide
1. Go to https://passwordreset.lacounty.gov 2. Enter Username
EstablishYourQuestionsandAnswersProfile
1. Click on “My Question and Answers Profile”
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![Page 2: Password Manager – User Self‐Service Guide · Password Manager User Self‐Service Guide County of Los Angeles | 9150 E. Imperial Hwy – Downey, CA 9024 February 6, 2018](https://reader030.vdocuments.us/reader030/viewer/2022040420/5e0692daeb78cc209e517c05/html5/thumbnails/2.jpg)
Password Manager
User Self‐Service Guide
County of Los Angeles | 9150 E. Imperial Hwy – Downey, CA 9024 February 6, 2018
2. Enter Hosted Password
3. Read and Check the agreement box to accept Agreement
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![Page 3: Password Manager – User Self‐Service Guide · Password Manager User Self‐Service Guide County of Los Angeles | 9150 E. Imperial Hwy – Downey, CA 9024 February 6, 2018](https://reader030.vdocuments.us/reader030/viewer/2022040420/5e0692daeb78cc209e517c05/html5/thumbnails/3.jpg)
Password Manager
User Self‐Service Guide
County of Los Angeles | 9150 E. Imperial Hwy – Downey, CA 9024 February 6, 2018
4. Fill in answers to questions.
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![Page 4: Password Manager – User Self‐Service Guide · Password Manager User Self‐Service Guide County of Los Angeles | 9150 E. Imperial Hwy – Downey, CA 9024 February 6, 2018](https://reader030.vdocuments.us/reader030/viewer/2022040420/5e0692daeb78cc209e517c05/html5/thumbnails/4.jpg)
Password Manager
User Self‐Service Guide
County of Los Angeles | 9150 E. Imperial Hwy – Downey, CA 9024 February 6, 2018
5. Done
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![Page 5: Password Manager – User Self‐Service Guide · Password Manager User Self‐Service Guide County of Los Angeles | 9150 E. Imperial Hwy – Downey, CA 9024 February 6, 2018](https://reader030.vdocuments.us/reader030/viewer/2022040420/5e0692daeb78cc209e517c05/html5/thumbnails/5.jpg)
Password Manager
User Self‐Service Guide
County of Los Angeles | 9150 E. Imperial Hwy – Downey, CA 9024 February 6, 2018
UpdateQ&AProfileUsingaPasscode
Enter the Passcode provided by the helpdesk analyst
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![Page 6: Password Manager – User Self‐Service Guide · Password Manager User Self‐Service Guide County of Los Angeles | 9150 E. Imperial Hwy – Downey, CA 9024 February 6, 2018](https://reader030.vdocuments.us/reader030/viewer/2022040420/5e0692daeb78cc209e517c05/html5/thumbnails/6.jpg)
Password Manager
User Self‐Service Guide
County of Los Angeles | 9150 E. Imperial Hwy – Downey, CA 9024 February 6, 2018
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![Page 7: Password Manager – User Self‐Service Guide · Password Manager User Self‐Service Guide County of Los Angeles | 9150 E. Imperial Hwy – Downey, CA 9024 February 6, 2018](https://reader030.vdocuments.us/reader030/viewer/2022040420/5e0692daeb78cc209e517c05/html5/thumbnails/7.jpg)
Password Manager
User Self‐Service Guide
County of Los Angeles | 9150 E. Imperial Hwy – Downey, CA 9024 February 6, 2018
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![Page 8: Password Manager – User Self‐Service Guide · Password Manager User Self‐Service Guide County of Los Angeles | 9150 E. Imperial Hwy – Downey, CA 9024 February 6, 2018](https://reader030.vdocuments.us/reader030/viewer/2022040420/5e0692daeb78cc209e517c05/html5/thumbnails/8.jpg)
Password Manager
User Self‐Service Guide
County of Los Angeles | 9150 E. Imperial Hwy – Downey, CA 9024 February 6, 2018
ResetMyPassword
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![Page 9: Password Manager – User Self‐Service Guide · Password Manager User Self‐Service Guide County of Los Angeles | 9150 E. Imperial Hwy – Downey, CA 9024 February 6, 2018](https://reader030.vdocuments.us/reader030/viewer/2022040420/5e0692daeb78cc209e517c05/html5/thumbnails/9.jpg)
Password Manager
User Self‐Service Guide
County of Los Angeles | 9150 E. Imperial Hwy – Downey, CA 9024 February 6, 2018
Enter the answer to your question. If questions are not setup or answers are forgotten, please contact
the Helpdesk to obtain a passcode (see document: Reset answers using passcode in Password Manager)
`
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![Page 10: Password Manager – User Self‐Service Guide · Password Manager User Self‐Service Guide County of Los Angeles | 9150 E. Imperial Hwy – Downey, CA 9024 February 6, 2018](https://reader030.vdocuments.us/reader030/viewer/2022040420/5e0692daeb78cc209e517c05/html5/thumbnails/10.jpg)
Password Manager
User Self‐Service Guide
County of Los Angeles | 9150 E. Imperial Hwy – Downey, CA 9024 February 6, 2018
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![Page 11: Password Manager – User Self‐Service Guide · Password Manager User Self‐Service Guide County of Los Angeles | 9150 E. Imperial Hwy – Downey, CA 9024 February 6, 2018](https://reader030.vdocuments.us/reader030/viewer/2022040420/5e0692daeb78cc209e517c05/html5/thumbnails/11.jpg)
Password Manager
User Self‐Service Guide
County of Los Angeles | 9150 E. Imperial Hwy – Downey, CA 9024 February 6, 2018
UnlockMyAccountGo to : https://passwordreset.lacounty.gov
Follow instructions:
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![Page 12: Password Manager – User Self‐Service Guide · Password Manager User Self‐Service Guide County of Los Angeles | 9150 E. Imperial Hwy – Downey, CA 9024 February 6, 2018](https://reader030.vdocuments.us/reader030/viewer/2022040420/5e0692daeb78cc209e517c05/html5/thumbnails/12.jpg)
Password Manager
User Self‐Service Guide
County of Los Angeles | 9150 E. Imperial Hwy – Downey, CA 9024 February 6, 2018
Enter the answer to your question. If questions are not setup or answers are forgotten, please contact
the Helpdesk to obtain a passcode (see document: Reset answers using passcode in Password Manager)
12
![Page 13: Password Manager – User Self‐Service Guide · Password Manager User Self‐Service Guide County of Los Angeles | 9150 E. Imperial Hwy – Downey, CA 9024 February 6, 2018](https://reader030.vdocuments.us/reader030/viewer/2022040420/5e0692daeb78cc209e517c05/html5/thumbnails/13.jpg)
Password Manager
User Self‐Service Guide
County of Los Angeles | 9150 E. Imperial Hwy – Downey, CA 9024 February 6, 2018
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