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© Passport Health Communications Inc.
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© Passport Health Communications Inc.
One Solution for your Patient Access and Payment Certainty Process. Integrated with your systems and best practicesBuilt by Experts. Endorsed by Clients.
2,300+, 8,600+Hospitals, Physicians & Clinics Served
87,000+Active Monthly Users
900+Core Hospital HIS Integrations
300+ MillionAnnual Transactions
400+Direct Payer Connections
Founded in 1996
Privately held company with 360 employees
One-in-three hospitals use at least one of our patient access solutions
Patient access is when the payer, patient and provider can coordinate administrative and clinical activities prior to care
Providers use our applications to design and automate the workflow for managing payer, patient and provider interactions
Payment Certainty for Every Patient™
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© Passport Health Communications Inc.
Passport’s Business Units
Patient AccessFranklin, TN
Clinical OrdersKing of Prussia, PA
Oakbrook Terrace, ILSpringfield, IL
SchedulingHazlet, NJHyderabad, India
Sacramento, CA
Claims Management
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© Passport Health Communications Inc.
Passport is The Market Leader in Eligibility
SOURCE: CapSite’s 2011 Patient Access Study
Other Includes: MedeAnalytics, HDX,
Healthland, SSI, PMMC, Clearwave, Davincian,
HMS, InstaMed, OneHealthPort,
Accretive Health
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© Passport Health Communications Inc.
Notable Clients
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© Passport Health Communications Inc.
“We just love your trainers. They’re knowledgeable, professional,
courteous and easy to get along with.”
Joanne RichardsonSt. Joseph’s Mission Hospital
Mission Viejo, CA
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© Passport Health Communications Inc.
Certifications and Recognition
Fully accredited by the Electronic Healthcare Network Accreditation Commission (EHNAC)
Full CORE CertificationPhase I & II
Healthcare Informatics Top 100 Companies by Revenue recipient (2005-2010)
2007-2010
PCI Compliant
2004
Independent client satisfaction ratings
Fully accredited under the Health Information Exchange Accreditation Program (HIEAP) by EHNAC
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© Passport Health Communications Inc.
Passport processed its first billable transaction in July 1997
The acquisition of MediCheck closed in June 2001
Passport acquired ProServices in March 2004
The Healthworks Alliance acquisition closed in May 2005
Acquisition of Nebo Systems completed in May 2008
Scott MacKenzie, new CEO, joins Passport in April 2009
STAT Technologies acquired in March 2012
Data Systems Group acquired January 2013
Significant Milestones
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© Passport Health Communications Inc.
Passport named Scott MacKenzie, previously with McKesson Corporation, to succeed Jim Lackey as Chief Executive Officer in 2009.
Scott MacKenzie, CEO
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© Passport Health Communications Inc.
Garrett BrownMartha's Vineyard HospitalOak Bluffs, Massachusetts
“WOW--a CEO who not only can be emailed directly, but who also responds to it! Any
chance YOU could run the country?”
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© Passport Health Communications Inc.
Meet the Executive Team
Scott MacKenzie CEO
Howard BrightChief Technology Officer
Scott Bagwell Senior VP Sales & Marketing
Marcus Padgett
Senior VP Revenue Cycle Solutions
David Whitt Chief Financial Officer
Crista HarwoodVP General Counsel
Paul JoinerVP Corporate Development
Ram IyengarSenior VP Scheduling Solutions
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© Passport Health Communications Inc.
Minimize data errors
Collect more dollars
Improve the patient experience
Redefining Workflow ExcellenceMaximize the opportunities to…
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© Passport Health Communications Inc.
“It’s a wonderful tool. The amount of accounts that we send to collection from returned mail
has decreased by 75 percent. We are now able to validate the addresses through Address Verification and send them to the address
provided.”
Fran Boulay Windham Community
Memorial HospitalWillimantic, Connecticut
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© Passport Health Communications Inc.