passenger facilitation for improved border management ...€¦ · international avsec 2011...

© AUGMENTIQ 2011 | [email protected] | www.augmentiq.com

Passenger Facilitation for Improved Border Management

Using Data to Enhance Avia1on Security – improving facilita1on to deliver a be=er passenger experience

International AvSec 2011

Ma=hew FINN Hong Kong, Thursday – 19 May 2011

Some time ago in an industry far, far away …

© AUGMENTIQ 2011 | [email protected] | www.augmentiq.com #2

Questions?


Universal Questions …


q  Where are you now? q  Where do you want to be? q  How are you going to get there?

q  What’s important to you? q  Why is that important? q  What’s the worst that could happen if …?

q  Who are you? q  What are you doing in my airport/country? q  What do I know about you and your i1nerary?

Problem Solving #101


POLICY: Rules & Regula1ons

SYSTEMS: Tools & Technologies

PROCEDURES: Processes & Prac1ces

PEOPLE: Skills & Organiza1onal Structures


“To collect accurate, verifiable and quality passenger data as early and as far from the airport/border as possible.

And for this data to be con>nually reconciled and enriched

throughout the passenger journey to enhance avia1on security and improve passenger facilita1on.”

Intelligence-Based & Risk-Driven Approach to Aviation Security

Document Security & Identity Verification


Enhanced Detec1on of Document Security Features [ … ] u>liza>on of specialist equipment and enhanced training for documenta>on control to augment the detec>on of forged and/or counterfeit documents [ …]

Biometric Passenger Data – Identity Reconciliation & Risk Assessment


Biometrics [ … ] biometric verifica>on: the means by which a person can be uniquely iden>fied by evalua>ng one or more dis>nguishing biological traits; including fingerprints, hand geometry, iris and facial recogni>on [ … ]

!

Airline Passenger Data (1) – Advance Passenger Information (API)


–  Family Name, Given Name –  Date of Birth –  Gender –  Na1onality –  Travel Document Type –  Travel Document Number –  Issuing Country –  Expiry Date

PAX Document Data

–  Flight Number –  Departure Date –  Board Point –  Off Point –  Transit Origin –  Transit Des1na1on –  PNR Source –  PNR Locator

Flight Informa1on

Airline Passenger Data (2) – Passenger Name Records (PNR)


–  Payment –  Ticke1ng –  Full I1nerary (past & future) –  Contact Data –  Accompanying Passengers –  Baggage –  Sea1ng

Reserva1on Data

–  Data is valuable for risk assessment (typically, customs & law enforcement) and can be analyzed to detect higher risk passengers, suspicious routes, pa=erns or behavior

–  Risk-‐based screening

Detec1ng the Unknown

Enhancing Avia1on Security

“Iden1fying high risk passengers early enables agencies to target specific risks and focus resources on conduc1ng addi1onal physical security checks”

Over the past decade the threats have changed, risks have mul1plied and acts of unlawful interference have evolved

Airports Council Interna1onal Best Prac1ce Security Access & Egress

Advancing the Latest & Best of Best Practices …


Ideal Process Flow (Simplifying Passenger Travel) Checkpoint of the Future

ICAO Ini1a1ve on Next Genera1on Passenger & Cabin Baggage Screening

Intelligent Security Through Collaboration


Ideal Process Flow 14 Step Passenger Process


01 Pre Travel

02 Ticket

Issuance

04 Document Scanning

03 Check-‐In

07 Immigra1on Exit Control

06 Bag Processing

05 Authoriza1on to Proceed

08 Security Access

09 Security Screening

11 Boarding

10 Flight Re-‐Booking

14 Customs

& Quaran1ne

13 Bag Collec1on

12 Immigra1on Entry Control

Ideal Process Flow PAX Facilita1on WG – 14 Step Passenger Process

14 Step Passenger Process

Repe>>on of data collec>on and other passenger requirements can be iden>fied and streamlined

Data collected at one step of the journey can be re-‐u>lized and enriched throughout the en>re journey and shared with mul>ple stakeholders.

Processing passengers faster and smarter will allow security agencies to focus resources on higher risk passengers

Detect higher risk passengers, suspicious routes and paRerns of behavior for risk-‐based screening

Data and intelligence which is valuable to border control is also valuable to avia1on security

The Value of Data

Building for the Future & Adapting to Change


POLICY: New laws and rules will come into force …

SYSTEMS: Technologies will be upgraded …

PROCEDURES: Processes will be adapted …

PEOPLE: Staff will move up and move on ….


Certain Inalienable Truths …

þ COMMON SENSE will never go out of fashion … þ QUESTIONS will always need to be asked …

Data & Intelligence-‐driven Differen1ated

Unpredictable

Results-‐focused

Assessment-‐based

Behavioral Analysis

Leadership: Listening & Leveraging Stakeholders & Assets

Efficient & Effec1ve

Questions?



Ma=hew FINN managing director T +41 22 731 1725 [email protected]

Contact Information

passenger facilitation for improved border management ...€¦ · international avsec 2011...

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