partnerships in practice an evaluative study of the hampshire healthcare library service syed adnan...
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Partnerships in Practice
an evaluative study of the Hampshire Healthcare Library Service
Syed Adnan Adil
Health Libraries Group Conference, 19-20 July, 2010
Brief Introduction
Health Libraries Group Conference, 19-20 July, 2010
•Started on 1st April, 2009.•Collaboration of five NHS trusts•Service contract (2010-2013)•One Stakeholders-board for decisions & reviews•Operates from nine physical libraries•Staffing: 23 (11 professional librarians+ 12 library assistants)•Registered library users (7,185) July,2010
Brief Introduction
Health Libraries Group Conference, 19-20 July, 2010
Service Users
1. Basingstoke and North Hampshire Foundation Trust
2. Hampshire Partnership NHS Foundation Trust
3. Hampshire Primary Care Trust
4. Southampton City Primary Care Trust
5. Winchester and Eastleigh Healthcare NHS Trust
6. South Central Strategic Health Authority
7. Students from Bournemouth & Southampton Universities for some services
8. Mostly other NHS and voluntary health organizations based in Hampshire
Background of the merger• Review of the NHS-funded Library Services in NHS South Central
by Business Sense UK (August,2008)• Review recommended collaboration among libraries• Efficient service model during recent recession • Centralizations of services & resources• Standardization and uniform Service Model
Health Libraries Group Conference, 19-20 July, 2010
Operational ManagementSix Internal Sub-groups
a. Websiteb. Publicity & Promotionc. Journals & Collectionsd. Traininge. Current awarenessf. Inter-library loans & Circulations
Some temporary task & finish groups e.g.a. Library Surveyb. Literature searching
Health Libraries Group Conference, 19-20 July, 2010
• User constituencies for ten librarians
• Enhanced outreach services
• Brand establishment
• Defined service standards
• Efficiency savings (20% spending cut on Journals)
• Team development
• Learning by sharing culture (Job Swaps practices)
• Technology adoptiona. Library website
b. Netvibes for current awareness service
Health Libraries Group Conference, 19-20 July, 2010
Achievements
Outreach Services Map
Health Libraries Group Conference, 19-20 July, 2010
a. Maximizing value for moneyb.Meeting the service standardsc. Showing how this partnership has an impact on host Trusts?d. Promoting awareness about services
e. Engaging with users
Health Libraries Group Conference, 19-20 July, 2010
Future Goals
Tricks of the Trade
1. Change management2. Collective wisdom3. Regular team meetings4. Right person for the right job5. Motivation6. Staff development
Health Libraries Group Conference, 19-20 July, 2010
Conclusion
When you are through changing, you are through (Bruce Barton)
Health Libraries Group Conference, 19-20 July, 2010
Thank You
Any Questions ????
References can be provided upon request
Health Libraries Group Conference, 19-20 July, 2010
References
References can be provided on request. Images presented in this presentation has been taken from Google Images & Free Images galleries & has been used solely for education purpose.
Health Libraries Group Conference, 19-20 July, 2010