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Martin Bradshaw, Chief Information Officer, Information Technology Branch

Department of Transport and Main Roads

Partners in Technology Briefing

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Our values, our diversity

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We build the network

3,010bridges

6,588kmof rail corridor

We manage use ofthe system

We providepassenger services

20ports

3,260taxis licensed

4.94mvehicles registered

3.47mdrivers licensed

256,914recreational vessel

registrations

829,379recreational boat

licenses

60Customer Service Centres

4.37mcustomers served face-to-face

at CSCs in 2014–15

176.26min SEQ

14.21moutside SEQ

trips taken annually on bus, rail, ferry and light rail

2.4mgo cards in use over the

year to 31 December 2015

70–80mtrips taken in taxis

each year

33,343kmstate-controlled roads

As at 30 June 2015 we manage: As at 31 January 2016 there were: In 2014–15 there were:

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Information Technology Branch enables the rest of the department to get on with the business of creating a single integrated transport network accessible to everyone…

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ITB Strategy – working towards the futureImprove the way we do business

Improve regional ICT services

Deliver better business outcomes for TMR

Improve user experience

Secure and protect TMR’s information and systems

Improve ICT investment

Contemporary as-a-service ICT delivery

Improve TMR’s Data Management and B.I. Capability

Procurement and Contract Management reform

Improve Workforce Planning and develop our people and capability

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Of 35 total identified projects/activities in the ITB Strategy, 30% have already been completed with the remainder well underway or close to completion.

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Working with our vendors

Did you know…

…ITB manages 70 contracts valued at more than $312 Million. These contracts incorporate hardware, software, managed services, telecommunications and as a Service contracts.

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As defined by Gartner:

• the Digital Strategy is the response to the question:

“How should our business evolve to survive and thrive in an increasingly digital world?”

• Whereas the ICT Strategy is the response to the question:

“How will ICT help the business succeed?”

Building our capability and maturity

BusinessAnalytics

ICT Digital

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Key projects in 2016-17

“Our key focus is to work with TMR to drive better cost outcomes and efficiencies”

• Office 365 business case• VDI business case• SharePoint Online v2016 business case• Investigating new smartcard technology• Transactional Services Improvement Program• As-a-service strategy• Improving regional ICT performance• ICT Strategy Action Plan• TMR Digital Program (roadmaps, prototypes, digital platforms for

authentication, integration and electronic forms, and digital capabilities)• Procurement and contract management reform• Business Analytics Strategy

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Questions?

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Thank you