“partnering to make it happen”

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“Partnering to Make IT Happen” Welcome to the EMF Symposium February 23, 1999 Enhancing Alignment of IM/IT with Business Chief Information Officer Branch Treasury Board of Canada Secretariat Secrétariat du Conseil du Trésor du Canada

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Treasury Board of Canada Secretariat. Secrétariat du Conseil du Trésor du Canada. Chief Information Officer Branch. Welcome to the EMF Symposium. Enhancing Alignment of IM/IT with Business. “Partnering to Make IT Happen”. February 23, 1999. Agenda for the Day. - PowerPoint PPT Presentation

TRANSCRIPT

Page 1: “Partnering to Make IT Happen”

“Partnering to Make IT Happen”

Welcome to the EMF Symposium

February 23, 1999

Enhancing Alignment of IM/IT with Business

Chief Information Officer Branch

Treasury Board of CanadaSecretariat

Secrétariat du Conseil du Trésordu Canada

Page 2: “Partnering to Make IT Happen”

“Partnering to Make IT Happen”

Agenda for the Day

•Enhanced Management Framework for IT

•Aligning IM/IT with business directions

•Break

•Managing for value and getting results

•Lunch

•Practitioner workshops

Page 3: “Partnering to Make IT Happen”

“Partnering to Make IT Happen”

So Why Business Alignment?

Source: GartnerGroup

Page 4: “Partnering to Make IT Happen”

“Partnering to Make IT Happen”

How do you make IT Happen in your Department?

Corporate Planning

InternalAudit

CorporateFinance

Corporate IM/IT Planning

Business Lines

CIO Head of IT

Page 5: “Partnering to Make IT Happen”

“Partnering to Make IT Happen”

How do we Make IT Happen Horizontally in Government?

AuditOffice of the Auditor

General (OAG)

Procurement / Risk PolicySupply Operations, PWGSC

Risk, Procurement and Asset Management Policy, TBS

BusinessProgram Branches,

TBS

CIO Government

of Canada

Corporate Planning and FinanceExpenditure and Management Strategies Sector, TBS

Page 6: “Partnering to Make IT Happen”

“Partnering to Make IT Happen”

What is Industry’s Track Record?

• 9% on-time, on-budget, met requirements

• 61.5% fail to fully meet objectives (189% cost overrun)

• 29.5% cancelled

Source: Chaos Report, Standish Group

Government is no better/no worse

Relatively new discipline — this is improving

Page 7: “Partnering to Make IT Happen”

“Partnering to Make IT Happen”

What are the Opportunities for Improvement?

PLANNING/STRUCTURE• Support and involvement of senior

management-critical• Improved accountability framework• Improved initial project definition, justification

and prioritization• Improved client/business focus

EXECUTION• More disciplined project management • More experienced and disciplined project managers• Improved scope management

Page 8: “Partnering to Make IT Happen”

“Partnering to Make IT Happen”

What are the Opportunities for Improvement? (cont’d...)

MONITORING• Regular “sanity” checks • Progress measured and reported

PROCUREMENT• More disciplined approach to procurement

management

CULTURE & ATTITUDES• A culture that is more open to discussion, problem

resolution and change

Page 9: “Partnering to Make IT Happen”

“Partnering to Make IT Happen”

Our Response is the EMF!

• Best Practices• Methods• Tools• Education• Advice• Support

EMF was established to improve the management and success rate of IT investments and minimize risk, through—

Page 10: “Partnering to Make IT Happen”

“Partnering to Make IT Happen”

How do we do this?

CCMD

EMFImplementation Council

&Special Interest Groups

Institute,PWGSC

Portfolio Management, CIOB

IT Community Renewal, CIOB

Project, Materiel & Risk Management, TBS

Other External; SEI, SPIN, IEEE

etc.

OAG

Page 11: “Partnering to Make IT Happen”

“Partnering to Make IT Happen”

EMF is Based on Four Principles

CORPORATE DISCIPLINES

ACCOUNTABILITY

DECISIONS BASED ONRISK

MANAGEMENT

IM/IT ALIGNMENT TO BUSINESS DIRECTIONS

BEST PRACTICES

Page 12: “Partnering to Make IT Happen”

ENHANCED MANAGEMENT FRAMEWORK FOR IT

Best Practices, Methods, Tools, Education, Advice and Support

Portfolio of Projects

Project Management Disciplines

Project Charter

CORPORATE DISCIPLINES

Business Case

• Select• Prioritize• Resource• Ongoing

Review and Integrated Management

Business IM/IT

• Planning• Tracking and

Oversight• Requirements

Management• Configuration

Management• Contract

Management• Quality Assurance• etc.

R I S K M A N A G E M E N T

BusinessStrategy

IM/IT Strategy

DECISIONS BASED ONRISK MANAGEMENT

IM/IT ALIGNMENT TOBUSINESS DIRECTIONS

ACCOUNTABILITY

EMF Division, TBS

Page 13: “Partnering to Make IT Happen”

“Partnering to Make IT Happen”

What are the Potential Benefits?

ROI:$4 - $6 saved

for every $1 invested

Productivity increases

10% - 100%

Quality improvements

45% - 70%

Rework reductions

from40% - 25%

Schedule delays

reduced50% - 70%

Source: Carnegie Melon

Page 14: “Partnering to Make IT Happen”

“Partnering to Make IT Happen”

What Are the CIOB-EMF Priorities for the Next Two Years?

• Support Y2K

• Roll out EMF key practices

• Executive toolkit

• Mechanisms for sharing best practices

• Measure and monitor value

• Continue learning approach to improve model

Page 15: “Partnering to Make IT Happen”

“Partnering to Make IT Happen”

How do we Institutionalize EMF:Continuous Improvement

People Solutions

Process Solutions

Page 16: “Partnering to Make IT Happen”

“Partnering to Make IT Happen”

How do we Institutionalize EMF:A Five Step Approach

BusinessAlignment and Risk Management

Project Planning

Product Quality

Organization Focus

Continuous Improvement

Page 17: “Partnering to Make IT Happen”

“Partnering to Make IT Happen”

How do we Institutionalize EMF:A Five Step Approach

Project Planning

Product Quality

Organization Focus

Continuous Improvement

BusinessAlignment and Risk Management

Page 18: “Partnering to Make IT Happen”

“Partnering to Make IT Happen”

How do we Institutionalize EMF:A Five Step Approach

BusinessAlignment and Risk Management

Product Quality

Organization Focus

Continuous Improvement

Project Planning

Page 19: “Partnering to Make IT Happen”

“Partnering to Make IT Happen”

How do we Institutionalize EMF:A Five Step Approach

BusinessAlignment and Risk Management

Project Planning

Organization Focus

Continuous Improvement

Product Quality

Page 20: “Partnering to Make IT Happen”

“Partnering to Make IT Happen”

How do we Institutionalize EMF:A Five Step Approach

BusinessAlignment and Risk Management

Project Planning

Product Quality

Continuous Improvement

Organization Focus

Page 21: “Partnering to Make IT Happen”

“Partnering to Make IT Happen”

How do we Institutionalize EMF:A Five Step Approach

BusinessAlignment and Risk Management

Project Planning

Product Quality

Organization FocusContinuous Improvement