partnering to deliver an integrated programme at awe presented by awe, 23 nov 2016, tadley
TRANSCRIPT
© British Crown Owned Copyright 2016/AWE
Partnering to deliver an integrated programme at AWE
23 November 2016
An informative and interactive evening with the
Association of Project Management community
AWE.co.uk
© British Crown Owned Copyright 2016/AWE
Agenda Welcome and Introduction
Joe Adams, AWE Director of Programme and Supply Chain Management
Graeme Nicholson, AWE Director of Programme
The Role of the Programme Management Office (PMO)
Andrew Nicholson, AWE Head of Programme Management Office
Programme Management Approach
Steve Teasdale, AWE Head of Programme Performance Management
Finance and Business Management Approach
Jeff Maple, AWE Programme Business Controller and Finance and Business Management
Q&A
Helping our journey from good to great
© British Crown Owned Copyright 2016/AWE
Fast facts AWE has played a crucial role in national defence
and nuclear security for over 60 years
We provide and maintain warheads for Trident to ensure the UK continues to have a credible and minimum nuclear deterrent
We are a centre of excellence in science, engineering and technology
Using our unique nuclear skills and technical expertise we develop and deliver national nuclear security and counter-terrorism solutions for UK government
AWE is a Government-Owned Contractor-Operated (GOCO) organisation operated by a joint venture of Lockheed Martin, Serco and Jacobs Engineering on behalf of MOD
Underpinning continuous at sea deterrence and national nuclear security
© British Crown Owned Copyright 2016/AWE
Our sitesAldermaston
(709 acres)Fully nuclear licensed
Burghfield(215 acres)Fully nuclear licensed
Blacknest
(Five acres)
Coulport
Two nuclear licensed sites and a scientific support facility – approx. 5,500 employees
© British Crown Owned Copyright 2016/AWE
Our skills and expertise
AWE provides expertise to support the UK’s nuclear defence and national security
© British Crown Owned Copyright 2016/AWE
The Role of the Programme Management Office (PMO)
Andrew Nicholson
© British Crown Owned Copyright 2016/AWE
External environment
Election
2015
Strategic Defence and
Security Review 2015
Austerity drive
Defence Reform Act 2014
MOD customer confidence
Customer budgetary
pressures
Value proposition
Pressure on
public finances
Cost-effective and efficient solutions
Innovative technical activities to drive value in the programme
Structured flexibility with customer
Programme integration
Transforming our business into a Programme Management Office (PMO)
© British Crown Owned Copyright 2016/AWE
Moving to a Programme Management Office
Delivering value for money and best practice thus increasing confidence
Collaborative approach and integration with customer
Greater visibility and forward looking
Prioritisation, balancing resources and strong culture
Getting to programme certainty and applying rigour and discipline
Infrastructure
investments Complex
and specialist
programme of
work
Legacy
culture
issuesHighly
regulated
Large
technical
breadth
Mature
matrix
organisation
Critical
resources
Budgetary
pressures
Inefficiencies
across
programme
© British Crown Owned Copyright 2016/AWE
Purpose and moving to a PMO
Transparency
Constructive insight
CollaborationData verification
Process compliance
Intelligent analysis
No surprise culture: collaborative working and transparent reporting
© British Crown Owned Copyright 2016/AWE
PMO expectationsWorking as a team for the benefit of the business
Customer
Shareholders
AWE Capabilities, Services and Staff
Key operating principles are:
Decisions are fact based, evidenced and communicated
Good governance and best practice
Culture of open communication
Programme performance against business objectives
Deliver our commitments and drive continuous improvement
Change and configuration control
A shift in culture
© British Crown Owned Copyright 2016/AWE
Partnering to deliver The Programme Management Function (PMF) was
established in 2013
The PMF team is accountable for:
Managing and developing AWE programme management skills
and capability
Providing competent project managers to AWE programmes and projects
Developing, integrating and implementing programme management processes
Delivering programme management training including earned
value management
Delivering perfect programme performance in a complex technical environment
© British Crown Owned Copyright 2016/AWE
Planning Improvement Team review
The PMF conducted a review of processes and their application in 10 selected projects to determine readiness to implement an Earned Value Management (EVM) system
* for illustrative
purposes only
Initiate
Plan
Deliver
ControlPro
cess
Maturity TrackerLow High
WBS
OBS
IMP
IMS
WAD
EVM
Starting our journey
© British Crown Owned Copyright 2016/AWE
EVM maturity
Opportunity for more consistent approach
to programme management:
Work Authorisation
Planning (IMP)
Scheduling (IMS)
Budgeting
Project reporting and variance analysis
An EVM system
Identified need for earned value training * for illustrative purposes only
You can’t manage what you don’t measure, you can’t measure what you don’t plan
© British Crown Owned Copyright 2016/AWE
Benchmarking and key lessonsReview Learn Improve (RLI) activities were conducted
Go back to basics
Programme control begins with a great plan
You can’t manage what you don’t measure, you
can’t measure what you don’t plan
Training is part of the solution
Train as many people as you can
Train from the top down
People deliver projects: you can’t change the process without supporting the people
© British Crown Owned Copyright 2016/AWE
Infrastructure
investments
Technical
breadth
Changing the project processes
Different processes for different projects
Before – over 250 process documents
One set of processes for all projects
Now – fewer than 50 process documents
One
Project
Lifecycle
One
Reporting
Standard
One
Project Controls
Standard
One
Project Delivery
Standard
One
EVM System
One
set of PM
Processes
One
Training
Solution
One
Programme
Baseline
AWE
Programme
Performance
ManagementCritical
resources
Legacy
cultureHighly
regulated
Matrix
organisation
Budgetary
pressures
Inefficiencies
across
programme
Complex
programme
From complexity to delivering with a common approach
© British Crown Owned Copyright 2016/AWE
Supporting the project people
Training needs analysis
Awareness training
Expert training
Practitioner training
(examined)
Over 1,000 trained
over two years:
AWE staff
contractors
customers
Training is creating the foundation for the solution
© British Crown Owned Copyright 2016/AWE
Partnering to deliver EVM outcomes
* for illustrative purposes only
Summary assessment (before)
* for illustrative purposes only
Summary assessment (now)
The projects we deliver are unique but the way we deliver projects is not
© British Crown Owned Copyright 2016/AWE
Finance and Business Management (F&BM) Approach
Jeff Maple
Spiral 1
ISS
FWC
Sch
ed
ule
Co
st
Reso
urc
e
Fo
recast
Sch
ed
ule
Co
st
Reso
urc
e
Fo
recast
Sch
ed
ule
Co
st
Reso
urc
e
Fo
recast
Sch
ed
ule
Co
st
Reso
urc
e
Fo
recast
Spiral 1 1.20 1.10 0.96 1.01 0.84 0.85 1.08 1.10 #ISS 1.06 1.02 0.88 1.08 0.96 0.96 0.96 1.22
FWC
Approvals 0.84 0.85 1.27 0.99 0.80 0.70 1.10 0.86 #
Comp
Supp
0.99 1.07 1.01 1.07 0.97 1.02 1.01 1.08Future
Tech
Manf
Uplift
0.92 0.66 0.65 0.12 0.78 0.64 0.55 0.14 #
AASH
&TLA
1.15 0.95 0.76 1.09 0.94 0.91 0.92 1.35P3i - J
TD
Prod Cert 1.53 1.56 1.04 1.02 0.87 1.01 1.33 1.01 #P3i - M
k4a 1.00 4.72 4.87 1.00 0.00 0.00 0.00 0.00
Proj Mgt 1.00 1.25 1.24 10.90 1.00 1.55 1.48 17.95 #Boat 4
0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00YTD
Month
YTD
Month
0.40
0.60
0.80
1.00
1.20
1.40
1.60
1.80
2.00
Apr-16May-16
Jun-16Jul-16
Aug-16
Spiral 1 SPI/CPI Trend
SPICPI
Target
0.40
0.60
0.80
1.00
1.20
1.40
1.60
1.80
2.00
Apr-16May-16
Jun-16Jul-16
Aug-16
In Service Support SPI/CPI Trend
SPICPI
Target
2.57
1.42
-6.00-5.00
-4.00-3.00
-2.00-1.00
0.00
1.00
2.00
3.00
4.00
SVCV
SV/CV m
0.24 0.04
-6.00-5.00
-4.00-3.00
-2.00-1.00
0.00
1.00
2.00
3.00
4.00
SVCV
SV/CV m
© British Crown Owned Copyright 2016/AWE
Artefacts – Framework
Business and Government Interactions
How and When (Structures, Organisations)
Integrated Master Schedule (IMS)
Basis of Estimate (BOE)
Organisation Breakdown Structure (OBS)
Work Breakdown Structure (WBS)
Responsibility Assignment Matrix (RAM)
What
Statement of Work
(SOW)
Integrated Master Plan
(IMP)
Pro
gra
mm
e P
erf
orm
ance
Manag
em
ent
Syste
m
(PP
MS
) S
tan
dard
MDALs Government Furnished Assets (GFA) Requirements
© British Crown Owned Copyright 2016/AWE
Artefacts – Control accounts
A consistent structure to effectively manage the cost, schedule and scope
© British Crown Owned Copyright 2016/AWE
Artefacts – Work Authorisation Document (WAD)
WADs capture the following items:
Work scope
Budgets
Period of performance
Approvals
Commercial
PMO
Finance and Business
Management
Control Account Manager (CAM)
WADs define the scope of work between the CAM and the people doing the work
© British Crown Owned Copyright 2016/AWE
Change Management
Commercial Change Control
Change Control Board
Programme Controls
Change Board
PMO integration of change management critical to programme success
© British Crown Owned Copyright 2016/AWE
Business rhythm
Programme Delivery Review
Executive Committee Meeting
Site, capital and stockpile review
PMO Visual Management Board
Spiral 1 ISS FWC
Sc
he
du
le
Co
st
Re
so
urc
e
Fo
rec
as
t
Sc
he
du
le
Co
st
Re
so
urc
e
Fo
rec
as
t
Sc
he
du
le
Co
st
Re
so
urc
e
Fo
rec
as
t
Sc
he
du
le
Co
st
Re
so
urc
e
Fo
rec
as
t
Spiral 1 1.20 1.10 0.96 1.01 0.84 0.85 1.08 1.10 # ISS 1.06 1.02 0.88 1.08 0.96 0.96 0.96 1.22 FWC
Approvals 0.84 0.85 1.27 0.99 0.80 0.70 1.10 0.86 #
Comp
Supp 0.99 1.07 1.01 1.07 0.97 1.02 1.01 1.08Future
Tech
Manf
Uplift 0.92 0.66 0.65 0.12 0.78 0.64 0.55 0.14 #
AASH
&TLA 1.15 0.95 0.76 1.09 0.94 0.91 0.92 1.35 P3i - JTD
Prod Cert 1.53 1.56 1.04 1.02 0.87 1.01 1.33 1.01 #P3i - Mk4a 1.00 4.72 4.87 1.00 0.00 0.00 0.00 0.00
Proj Mgt 1.00 1.25 1.24 10.90 1.00 1.55 1.48 17.95 #Boat 4 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
YTD Month YTD Month
0.40
0.60
0.80
1.00
1.20
1.40
1.60
1.80
2.00
Apr-16 May-16 Jun-16 Jul-16 Aug-16
Spiral 1 SPI/CPI Trend
SPI CPI Target
0.40
0.60
0.80
1.00
1.20
1.40
1.60
1.80
2.00
Apr-16 May-16 Jun-16 Jul-16 Aug-16
In Service Support SPI/CPI Trend
SPI CPI Target
2.57
1.42
-6.00
-5.00
-4.00
-3.00
-2.00
-1.00
0.00
1.00
2.00
3.00
4.00
SV CV
SV/CV m
0.24 0.04
-6.00
-5.00
-4.00
-3.00
-2.00
-1.00
0.00
1.00
2.00
3.00
4.00
SV CV
SV/CV m
Customer
Executive
Internal
OBS
Internal
PMO
Supporting a solid foundation
© British Crown Owned Copyright 2016/AWE
Compliance assurance
Internal Surveillance Review
Initial Baseline Review
Reviewing performance to ensure quality delivery
© British Crown Owned Copyright 2016/AWE
Summary
Partnering to deliver an integrated programme at AWE
On our journey from good to great!
© British Crown Owned Copyright 2016/AWE
Q&A
AWE.co.uk
email: [email protected]
We would like to hear from you - please help us on our journey!
This presentation was delivered at an APM event
To find out more about upcoming events please visit our website www.apm.org.uk/events