participants’ perspectives on fine-print disclosures in tv advertisements richard h. kolbe ph.d....
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![Page 1: Participants’ Perspectives on Fine-Print Disclosures in TV Advertisements Richard H. Kolbe Ph.D. Kent State University Department of Marketing College](https://reader036.vdocuments.us/reader036/viewer/2022082818/56649ed45503460f94be4811/html5/thumbnails/1.jpg)
Participants’Perspectives on
Fine-Print Disclosures in TV Advertisements
Richard H. Kolbe Ph.D.
Kent State UniversityDepartment of Marketing
College of Business Administration
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Background
Content Analyses of Prime Time and Children’s TV
Ads
Survey of Those Who are Involved in the Presentation of Disclosures in TV Ads (Conducted in 1995)
All studies were conducted with
Darrel Muehling Washington State University
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Sample of Top
Managers
100 Leading National Advertisers
100 Largest U.S. Advertising Agencies
As listed in Advertising Age
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65 Major Television Media Firms
27 Regulatory Agencies and Advertising Trade Associations
ABC, CBS, NBC, Fox, MTV, ESPN, CNN, The Disney Channel
FCC, FDA, FTC, U.S. Chamber of Commerce,
NAD/NARB, AAAA, Advertising Council,
Association of National Advertisers
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Response Rate
Advertisers: 21 percent
Ad Agencies: 24 percent
Media Firms: 23 percent
Regulatory Agencies and Trade Associations:
48 percent
Overall Response Rate: 25 percent
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Fine-Print Disclosures Defined:
Any part of an advertisement that appears in type size noticeably
smaller than the headline or dominant ad copy
Any statement that is intended to augment, document, clarify, or
delimit the selling message, offer advice, identify the product
manufacturer, and/or provide supplemental information to the
viewer
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Issues Addressed
How do participants feel about fine-print disclosures on the dimension this advertising practice is most often criticized (i.e., readability)?
Why are fine-print disclosures used in ads?
How important is the issue of fine- print disclosures to participants and to whom do they perceive this issue is most important?
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Major Findings
On the Issue of Readability
Most respondents believed that:
Consumers do not read, cannot read, do not attempt to read fine-print disclosures in TV ads.
Consumers cannot read disclosures in TV ads because it is on the screen too briefly
Advertisers do not expect consumers to read disclosures in TV ads
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To Whom is the Issue of Fine-Print Disclosures
Important?
The issue was perceived as important by each group of respondents.
Participants gave the issue more importance to other groups than themselves
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Advertisers: Regulators and Media
Top Importance Ratings by Each
Respondent Group
Ad Agencies: Regulators and Media
Media Firms: Ad Agencies and Regulators
Regulatory Bodies: Ad Agencies and Regulators
Trade Associations: Ad Agencies and Media
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Why are Fine-Print Disclosures Used in TV
Advertisements?
In response to the question:Fine-print disclosures are usually placed in ads because advertisers are required to do so.
Ad Agencies 4.92 Media 4.67 Trade Associations
and Regulators 4.54 Advertisers 4.33 (Based on a 5-point scale)
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Conclusions
Participants in the presentation of fine-print disclosures in TV ads recognize that the messages are not readable and therefore have little communication value
Participants saw fine-print disclosures as an important issue, but saw it as more important to others than themselves
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Value of a Dialogue between Participants to Generate
Consumer Useful Remedies