Care to call us Home?Welcome to ParkvilleParkville is a purpose-built, residential care

centre just a short walk from

Middlesbrough’s thriving town centre,

providing personalised care in a modern but

homely environment.

We aim to help older people to continue

living independent and active lives as part of

a small, like-minded community within the

wider community, while at the same time

benefiting from the care and support of an

experienced and dedicated team of nursing

and care staff.

We invite you to explore our website, where

we tell you more about Parkville and the

people who work here – but there is no

substitute for seeing for yourself, so we

invite you to contact us and arrange a visit.

About ParkvilleParkville is a care centre providing facilities

to accommodate residential elderly and

residential EMI service users, offering both

short and long-stay accommodation, as well

as respite and day care.

We are located on Walpole Street, just a few

minutes from Middlesbrough’s thriving town

centre and a short walk from most local

amenities, including shops, church, medical

centre, supermarket, library and public

transport.

Parkville is a purpose-built, two-storey

building providing space, comfort and

modern convenience, while furnished to feel

“just like home”.

Corridors are wide to facilitate wheelchair

access and the home has lifts and ramps to

ensure it is wholly disabled friendly.

We have 94 rooms, all decorated and

furnished to a very high standard and each

one with its own en-suite, some with

showers, as well as 24-hour nurse call

system, and TV and telephone points.

Each room allows residents the choice of

privacy, or the ability to “step outside” into a

range of communal rooms, including

lounges, dining room, activity room and

even a cinema room, as well as assisted

bathrooms/shower rooms.

Outside, there is an attractively landscaped

garden area and ample parking for visiting

family and friends.

Life at ParkvilleLife at Parkville is all about ensuring our

service users feel comfortable, feel cared for

and feel involved. Activity and participation

is encouraged, but privacy and individuality

is respected.

Meals are taken “as a family”. A healthy diet

is ensured thanks to “home-cooked”,

nutritionally-balanced foods and we are

happy to take into account special dietary

requirements.

Every effort is made to help our service

users retain links with the community,

family and friends. Group social outings take

place on a regular basis, including trips to

the seaside, theatre and nearby shopping

precinct.

As well as regular GP visits, we arrange

regular visits from dentists, opticians,

hairdressers and therapists, as well as the

library service and local priest. We also

provide a personal laundry service.

Entertainment is organised by the Centre’s

Activities Co-ordinator, and ranges from

discussions, music and arts and crafts to an

annual garden fete and Christmas/Easter

fayre. Service users are also helped to

continue hobbies and develop new interests.

Focus on QualityParkville Care Centre is focused on

providing the highest standards of care to

meet each service user’s individual needs.

To achieve this, it is committed to giving

staff the training and support that will help

them reach their personal development

goals, while keeping the needs of service

users at the heart of that training.

Each service user has an individual care plan

which is discussed and compiled with them,

their family and, where appropriate, their

doctor, and which is the basis for a daily care

programme.

This person-centred approach takes account

of health care needs, medication, therapeutic

requirements, as well as preferred routines,

social interests, likes and dislikes, ensuring

your specific needs are catered for.

Each service user is allocated a key worker,

who is responsible for monitoring and

reviewing the care plan on an ongoing basis.

The Centre Manager operates an open-door

policy and encourages communication and

relationship building with all members of the

care team, servicer users and their relatives.

The Parkville CommitmentAt Parkville, we aim to provide a high

quality caring environment, not just in the

eyes of the regulatory bodies that audit and

evaluate the services we provide, but more

importantly in the hearts and minds of the

customers who use them - our service users.

They are, and always will be, our first and

most important priority.

All service users are assured that they will

be treated with respect and dignity according

to their individual needs and wishes.

Parkville operates a strong diversity policy

in respect of residents and is committed to

ensuring no one is excluded on the ground of

their ethnicity, religion or culture.

We want service users to have the freedom

to live their preferred lifestyle, with the

choice of independence or participation,

individuality or community.

Our aim is to provide a level of care and

support that meets the needs of the whole

person, and by that we mean the physical,

psychological, social and spiritual wellbeing

of the service user we care for.

But above all, we aim to do all this in a safe,

comfortable and homely environment.

Our care pledge:● To offer skilled care to help service users

achieve your optimum state of health and

wellbeing

● To treat service users, their visitors,

relatives and friends with dignity and respect

● To uphold the human and citizenship

rights of all who live, work and visit here

● To support individual rights to choice and

personal decision-making

● To respect individual requirements for

privacy at all times and to treat all

information relating to individuals in a

confidential manner

● To recognise individual needs for personal

fulfilment and to provide you with

individualised programmes of meaningful

activity

Care to call us Home?

Choice of Care at Parkville

Long-term Elderly Care

Parkville is designed as a home-from-home,

so that service users who are finding it

increasingly difficult to care for themselves

at home, can receive the high-quality care

and support they need while still enjoying a

level of independence.

Residential

As a residential elderly care centre, Parkville

has been set up to provide secure,

comfortable and well-equipped

accommodation. Service users have their

own room, with the added privacy of en-

suite toilet and bathroom. They are provided

with meals and any help they require with

personal care, such as bathing and dressing,

while staff are available 24 hours a day.

EMI

Staff at Parkville do not believe dementia

should prevent someone from leading a full

and active life. As a specialist EMI Centre,

we provide 24-hour care in a safe and secure

environment for people who are confused.

Various techniques are used to keep our

service users active, including exercise,

music and reminiscence therapy.

Short-term Respite Care

A temporary stay at Parkville can provide a

welcome break for the individual or their

carer:

● Care while recovering after illness or

hospital stay

● Support for the newly disabled

● A break (respite care) for individuals being

cared in their own home, or for their carer

● A break for people living alone enabling

them to access support while continuing to

live independently

● An opportunity to experience Parkville to

see if it meets an individual’s requirements

for permanent care

Care to call us Home?

For more details about any care

package, please contact us.

Margaret Moss

Care Centre Manager

Parkville Care Centre

Walpole Street

Middlesbrough

TS1 4HA

Tel: 01642 223334

Fax: 01642 223336

Email:

info@prestigegroup.uk.com

Steve Smith

Area Care Manager

steve.smith@prestigegroup.uk.com

Care to call us Home?