Working together to deliver efficiency, best value and sustainability in parkingWednesday 6th October 2010Royal Borough of kensington and Chelsea Conference Centre, London

After a long sustained period of high investment in public services, managers are now being asked to think differently and develop new skills. They will be judged on how well they are able to manage on dramatically reduced budgets which will necessitate the need to take some very tough decisions. Long-term planning is crucial to ensure acceptable levels of service are maintained. Achieving this is going to require a more innovative and ‘thinking outside the box’ approach to managing parking services.

This year’s BPA conference will seek to examine how effective and efficient parking services may be delivered through collaboration and strategic partnerships. The NEW Masterclass sessions will give practical tips to delegates on how to deliver more with less and give a better understanding of parking management across all sectors. In tough times it is crucial to pull together - more than ever parking really is everyone’s business!

BritiSH PArKiNG ASSoCiAtioN

®kindly sponsored by

Philips Collection Services

PArKiNG: IT’S

BUSINESSEVERYONE’S

BPA Annual Conference

09:00 Arrivals/Tea & Coffee

10:00 Conference Opens, Welcome from BPA President

10:05 Minister’s Address - Norman Baker MP, Parliamentary Under-Secretary of State, Department for Transport

10:25 Plenary 1: Parking Is Everyone’s BusinessKeynote Address: The role of parking in the wider Transport brief Councillor Daniel Moylan, Deputy Chairman of Transport for London and Deputy Leader & Cabinet Member for Planning Policy, Royal Borough of kensington and Chelsea.Parking should not be seen in isolation but is part of a broader transport strategy that can impact congestion, road safety, more sustainable forms of transport and stimulate economic activity particularly in town centres. Councillor Moylan will draw on his experiences with TfL to examine how we can achieve this holistic approach.

Paper 1 – Efficiency – the key to sustaining servicesMichael Lee, Senior Programme Manager for the National Improvement and Efficiency Partnership (NIEP) for the Built Environment.Procuring goods and services collaboratively to secure better deals. Transforming services in the back office and on the front line to reduce running costs and improve services for customers. Ensuring innovation is embedded within procurement and transformation programmes.

Paper 2 - Parking Policy, the key to Local Transport Plans Richard Moore, Transportation Manager, Canterbury City CouncilUnlocking the Gridlock is the name of the new Canterbury District Transport Action Plan which was the subject of a series of public consultations over three years. The amount and location of car parking spaces have a direct influence on travel patterns. As such, the Canterbury Parking Strategy is a vital part of the council’s transport strategy.

Paper 3 – Parking for parking’s sake? Parking management’s influence on transport choice Richard Bourn, Campaign for Better Transport.Campaign for Better Transport champions transport solutions that improve people’s lives and reduce environmental damage. Their campaigns push innovative, practical policies at local and national levels.

Q & A Session

11:45 Tea/Coffee & Networking

12:15 Master Classes

CLASS TiTLE CLASS SuMMARy SPEAKER(S)

Class 1 Public Sector Partnerships

As part of the cost cutting agenda, the Government is proposing to remove many of the burdensome regulations and over bearing bureaucracy that consume so much of the public sector. There will be far more encouragement for local authorities to seek strategic partnerships locally with neighbouring councils as well as with other public sector parking providers to ensure joined up thinking, consistency and efficiency of service.

This Master Class will provide you with practical case studies looking at how some councils have developed successful working partnerships and explore opportunities for working more closely with other agencies including hospitals and universities whose parking regimes often have a significant impact on local transport planning.

Gareth Davies, Director of Business Development, Creative Car Park

Linda Baker, Parking Services Manager, Watford Borough Council

Class 2 Efficient Management and Procurement for Public Services

Are you engaging with all of your partners, taking a ‘total place’ approach, to secure outcomes for the customer which maximise value for money? Are you considering where you can collaborate with others on the procurement of technology, goods and service provision, and how you can achieve wider social objectives through innovative procurement? Do you understand your workforce and how to get the best out of them? Are you considering how flexible your staff are and how specialist professional skill sets can be shared? This Master Class will examine these and other questions relating to improving efficiency in public sector parking services provision and will also examine taking collaborative and innovative approaches to procurement.

Colin Cram, Marc1

THE ProGrAmme

CLASS TiTLE CLASS SuMMARy SPEAKER(S)

Class 3 Hospital Parking This Masterclass will look at how hospital car parks are currently being managed and examine the issue of whether or not NHS Trusts should look to contract out parking management.

We will examine the case for and against charging; best practice will be discussed whether there is or isn’t a charging mechanism and what systems are best for varying charging and client requirements. We will also be looking to the future and how hospitals with increasing pressure on spaces can manage their parking and ensure that patients are able to park.

WHICH, the consumer magazine will give a view from the customer perspective and draw on recent research they have carried out throughout the Uk.

Grahame Rose, Director of Development, CP PlusPaula Pohja, WHICHRepresentative from the Healthcare Facilities ConsortiumKeith Sammonds, Healthcare Facilities Consortium

Class 4 The Green Agenda

Going Green – why it shouldn’t cost the earth

Green policies and projects need encouragement. As a result substantial amounts of Central government funds have, and continue to be, made available. On one level this approach has undeniably worked. Many local authorities are making seed-corn investments in green-related parking projects such as low emission zones, electric vehicle spaces and electric charging points.

Yet, despite the UK’s budget deficit, the business case for introducing such schemes, notably their long term viability, has rarely been considered. As road fuel taxes currently contribute £25Bn a year to the exchequer, dishing out free kerbside electricity, for example, is not remotely viable.

In this session we will question why environmental projects avoid the necessary financial and intellectual rigour. And we’ll use the specifics of electric vehicle charging points, linked with carbon-metered parking, to demonstrate why there is a real business case for going Green.

One North East, who work in conjunction with Newcastle City Council and Nissan, will give a practical case study from one of the Uk’s pioneering projects for electric car usage.

Harry Clarke, Commercial Director, CTTAlex PrescottOne North East

13:15 Lunch

14:30 Master Classes 2 - Master class programme as previous table, except for class 3 which changes to University Parking

Class 1 Public Sector PartnershipsClass 2 Efficient Management and Procurement for Public ServicesClass 3 university Parking

Atholl Noon, Director, Colin Buchanan, Caroline Radnor, The university of Birmingham, and a representative from the Association of university Directors of EstatesUniversities are some of the Uk’s largest employers, and have thousands of students and visitors with complex travel demands - they also interact extensively with their surrounding communities. There is an increasing focus on redevelopment of University assets and reductions in costs but at the same time there is a growing demand for educational services. This places an increasing pressure on the demand for travel and parking to universities and the way these are delivered and managed.

This Master Class will: • Provide the context/background to university travel demand • Discuss the case for and against contracting out of services and relate this to parking • Describe enforcement issues and options • Describe how parking and travel plans can work together • Describe charging and concessions issues and options

Class 4 The Green Agenda: Going Green – why it shouldn’t cost the earth

15:35 Plenary 2 – A look to the future. Nick Lester, President of the European Parking Association

15:55 Closing Address – Patrick Troy, Chief Executive, BPA

16:05 BPA 40th Anniversary Reception – Please do join us to celebrate this milestone in the history of the Association

17:00 Close

If you work in the Public Sector :If you want to ensure you sustain a high level of service delivery, keep your staff motivated and demonstrate to budget holders you are maximising potential opportunities for productivity this conference is a must!

If you work in the Private Sector :You will gain a more in depth understanding of public sector procurement processes and the challenges they are facing. This will help you align your business with current public sector thinking.

Why you should attend

Daniel Moylan, keynote speakerA Conservative councillor in the Royal Borough of Kensington and Chelsea since 1990 and deputy leader since 2000, Daniel Moylan currently has cabinet responsibility for transport, planning policy and housing policy. He chairs London Council’s Transport and Environment Committee and represents London Councils on the new London Waste and Recycling Board. As well as being Chairman of Kensington and Chelsea Environmental Limited he co-chairs Urban Design London.

Richard MooreRichard Moore is a Civil Engineer with over 25 years experience at various local authorities where he has undertaken both client and consultant roles in traffic engineering, highway design and construction and project management. He has been responsible for Transport and Parking Policy at the Canterbury City Council since 2005 where he heads up a team of 11 staff and manages a budget of over £6 million per annum.

Colin CramColin, a Senior Adviser to the Office of Government Commerce, is a Fellow of the Chartered Institute of Purchasing and Supply and held senior positions for over 30 years in central government, higher education and local government. He was responsible throughout for initiating and implementing collaborative and innovative strategies for procurement, shared services, outsourcings and organisational re-engineering. Colin was the Director and founder of the North West Centre of Excellence. This led the drive for efficiencies through collaboration, joint procurement and better practice across 47 local authorities. Its scope included procurement, construction, shared services, health and social care and the national lead for local passenger transport.

Grahame RoseGrahame Rose joined CP Plus in 1995, after previously running his own business in the construction industry. Charged with the responsibility of breathing new life into the company’s development and marketing activities, he has continued innovating its products and services ever since. Founded in 1991, CP Plus has grown considerably since those early days and is now responsible for more than 450 facilities throughout the UK. The company specialises in a range of industry sectors including NHS and motorway sites.

Paula PohjaPaula worked for a member of the european Parliament (meP) in Brussels. She then stepped up to work for the finnish EU Presidency, with a focus on securing the passage of the controversial Services Directive and the Chemicals Regulation REACH. She then worked at the Whitehouse Consultancy with companies and trade associations seeking to influence UK’s health and nutrition policy. In her current role as a Senior Advocate for Which? she is driving forward a number of campaigns related to food, health and consumer rights. Most recently, she has been influencing the roll out of the Government’s NHS dental reforms and is campaigning for better car parking provision at NHS hospitals.

Harry ClarkeFormer engineer Harry Clarke is the Commercial Director of Cobalt Telephone Technologies the UK’s leading automated transaction handling company to the parking industry. Started in 1997, Cobalt today serves 80 local authorities, 12 railway operators, the leading private car parking operators, including NCP and APCOA, the majority of low-cost UK airlines and 13 London Boroughs, as clients, and has processed well over £350 million of parking revenue to date.

A stint at Mercury Communications the emergent Telecoms Carrier during the early 90’s followed his MBA studies at Cranfield. Under Harry’s leadership Cobalt has, since 2005, been heavily focussed on the commercial development of RingGo – the UK’s leading phone parking service – which now has double the number of local authority customers of its nearest competitor and an unrivalled UK wide footprint.

Atholl NoonAtholl Noon is a Director of Colin Buchanan, a specialised transport, planning and economics consultancy. He has worked on aide variety of parking and transport studies, and has helped a number of universities (including Stirling, Durham and Heriot-Watt universities) develop transport, parking and travel plan strategies. He has a particular interest in makings sure that the university community as a whole can participate in developing solutions to parking and travel problems and that that parking and travel planning are fully integrated.

Nick LesterNick Lester has been London Councils’ Corporate Director of Services since 2008 and has responsibility for all direct services provided by London Councils on behalf of the London Boroughs. Previously he had been London Councils’ Director for Transport, Environment and Planning and London Parking Director – responsible for introducing civil parking enforcement into the UK. Before that he had worked for the Association of London Authorities, the Greater London Council and Transport 2000. He is currently President of the European Parking Association.

SPEAkER BioGrAPHieS

Fees per delegateBPA member – £160 (plus VAT) Non-members – £175 (plus VAT)

Fees include tea, coffee and a hot buffet lunch. VAT registration number 600337686.Prior application to attend is essential and, therefore, no registrations will be accepted on the day of the seminar. However we are able to take telephone bookings up until 3.00pm on 5th October 2010.

PaymentAll bookings must be accompanied by payment. We accept credit/ debit card payments, BAC transfers or cheque payments. For BAC transfers our bank details are:

Bank: Barclays Bank Plc Sort code: 20-49-76Burgess Hill Branch Swift code: BARCGB22The Old Bank Acc. No: 60301817High Street, Lewes, Acc. Name: British Parking AssociationEast Sussex, BN7 2JP

Booking form

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plus VAT @ 17.5%

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Credit/debit cards accepted (please tick) Visa Mastercard Maestro Delta

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Expires Start date Issue no.

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Cheque for £ made payable to British Parking Association

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Please indicate which Masterclasses you are likely to want to attend. If you are booking multiple places please indicate the number of people attending each workshop. This does not commit you but helps us get an idea of interest.

Public Sector Partnerships Efficient Management and Procurement for Public Services

Hospital Parking Parking & the Green Agenda University Parking

BOOkING DetAilS

Please make cheques payable to British Parking Association. Debit or credit card payments can be made either using the booking form or by phone. Please call 01444 447316 with your details.

Addresskensington Town HallHornton Street LondonW8 7NX

London UndergroundCircle or District Line to High Street kensington, out through the arcade onto kensington High Street, cross the High Street and walk straight up Hornton Street approximately 100 yards. The Town Hall Conference and Events Centre is on the left hand side.

Local Bus Routes(Alight at kensington High Street/Wrights Lane junction) numbers: 9, 10, 27, 28, 49, 328, C1. Alternatively 52 or 70 at kensington Church Street.

Car ParkingThere is a public car park immediately below the Town Hall. Enter Campden Hill Road from Kensington High Street. Turn first right into Phillimore Walk. Turn immediately left down the entrance ramp to the car park. Additional public car parks are also available at the Royal Garden Hotel (kensington High Street) and in Young Street.

Cancellations and substitutionsCancellations received in writing before Friday 17th September 2010 may be subject to an administration fee of £75 plus VAT. It is regretted that cancellations received after this date cannot be accepted. Substitutions may be made at any time - please telephone Dave Smith on 01444 447316 to update any details.

iNformAtioN

PHILLIMORE PLACE

ESSEX PLACE

STAFFORD TERRACE

PHILLIMORE WALK

UPPER PHILLIMORE GARDENS

KENSINGTON HIGH STREE T

AR

GY

LL RO

AD

CA

MP

DEN

HILL R

OA

D

HO

RN

TON

STREE

T

DUCHESS OF BEDFORD’S WALK

HOLLAND STREET

HOLLAND STREE T

HORNTON PLACE

WHEELCHAIRACCESS TOTHE TOWN HALLIS VIAENTRANCE 1

GREENLINE EXPRESS: 700,701,702,

X7

GREENLINE EXPRESS: 700,701,702,

X7

BUSES: 27, 28,49, 328

N28N31

BUSES: 9 ,10,N9,

N10

BUSES: 9 ,10,27,N9

BUSES: 28,49,

328,N28

BUSES 52 AND 70:

These travel alongKensington High Streetand through the east endof Kensington High Streetthrough Kensington Road.

These bus routes areaccessible throughHolland Street and by Kensington High Street.

CAR PARK OUT

CAR PARK IN

BUS ROUTES 52 and 70ACCESSIBLE AT EAST END OF HIGH STREE T

PEDESTRIAN ACCESS PEDESTRIAN ACCESS

THE LIBRARY

1

2 3

456

HORNTON STREET CAR PARK EXIT

(PEDESTRIAN)

KENSINGTONTOWN HALL

GREAT ANDSMALL HALLS

CIVICSUITE

PEDESTRIAN ACCESSPEDESTRIAN ACCESS

UNDERGROUND

CAMPDEN HILL ROAD CAR PARK

EXIT (PEDESTRIAN)

Please send your booking form to:

Dave Smith, Events Officer, British Parking AssociationStuart House, 41-43 Perrymount road, Haywards Heath rH16 3BN

e: dave.s@britishparking.co.uk