parent training navigating the family module & creating a user account
TRANSCRIPT
Access the Internet
Launch a Web Browser
And go to http://family.lausd.net
Internet Explorer
Firefox
Safari
Parent Registration – Access Key Input
1) Enter the Access Key you received from school
2) Click Submit
Create Your Account
Create Username and Password
Important: Complete this section on Password Hints to enable you to reset your password if you forget it
Click Create Account when finished
Family Access Homepage
NOTE: Many factors can affect the attendance information that appears in the Family Module. Examples include teachers’ inability to submit attendance in a timely fashion (e.g., computer or network problems), field trips, student visits to school offices, etc. Please direct any questions about the accuracy of attendance information to the school office.
Steps for Accessing the Family Module
1. Complete and submit a Request for Access form (available from your school)
2. Receive a letter from the school with your Access Key
3. Go online: http://family.lausd.net
4. Click I need to register– Enter your Access Key– Click Submit
5. On Account Registration screen
– Create a Username and Password
– Complete the Hint Questions
– Click Create Account
6. On System Login screen
– Type your Username and Password in the appropriate boxes
– Click Log In
Getting Locked Out of Your Account
What to do Call the school to have
a staff member unlock your account. You will be provided with a temporary password.
After your account has been unlocked, complete the steps that follow.
Five failed login attempts will
automatically lock you out of your
account
1. Log in with Temporary Password
Temporary Password
After your account is unlocked by the school, you
will receive a temporary password.
1.Go to http://family.lausd.net 2.Log in with your Username and Temporary Password3. Click Log InNow you will change your
password
2. Reset your Password
1. Type Temporary Password in Old Password field
2. Type a new password in the Password and Confirm Password fields based on the rules listed above
3. Complete the Password Hint questions and answers
4. Click Submit
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Steps for Accessing a Locked Account
1. Contact the school office to unlock your account and obtain a temporary password
2. Go to http://family.lausd.net
3. Log in using your Username and Temporary Password
4. Click Log In
5. Reset your password via the Account Registration screen– Type the temporary
password in the Old Password field
– Type a new password in the Password field and retype it in the Confirm New Password field
– Complete Password Hint questions and answers
– Click Submit